[phillpower2]

Here it is.

 

You have uploaded shortcuts to the dmp files and not the dmps themselves.

[Advertisements]

How about these?

Attached Files

•  Mini Dump.zip   175.54KB   302 downloads

[abrahams child]

How about these?

Attached Files

•  Mini Dump.zip   175.54KB   302 downloads

[abrahams child]

While waiting on your reply I went to Device Manager to see if my display driver was up to date.  Under Network Adapters it has a yellow icon which tells me there is an issue.  It is "Teredo Tunneling Pseudo-Interface".  When clicking on said NWA it says "This device cannot start" (Code 10). 

[phillpower2]

Not heard back from you abrahams child, do you still require assistance or is the issue now resolved, an update would be appreciated.

 

 

I ended up running a tweaking tool program and haven't had another BOD so let's consider this issue resolved.  Thank you for all your help.

 

That is odd as your last reply was on April 25th 2017 and the latest crash dmp shows that the computer crashed on April 24th 2017 

 

 

Debug session time: Mon Apr 24 07:07:04.245 2017 (UTC - 4:00)

System Uptime: 0 days 1:33:43.134

*******************************************************************************

*                                                                             *

*                        Bugcheck Analysis                                    *

*                                                                             *

*******************************************************************************

 

CLOCK_WATCHDOG_TIMEOUT (101)

An expected clock interrupt was not received on a secondary processor in an

MP system within the allocated interval. This indicates that the specified

processor is hung and not processing interrupts.

Arguments:

Arg1: 0000000000000061, Clock interrupt time out interval in nominal clock ticks.

Arg2: 0000000000000000, 0.

Arg3: fffff880009e7180, The PRCB address of the hung processor.

Arg4: 0000000000000001, 0.

 

Debugging Details:

------------------

 

 

BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_2_PROC

 

CUSTOMER_CRASH_COUNT:  1

 

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

 

PROCESS_NAME:  System

 

CURRENT_IRQL:  d

 

STACK_TEXT:  

fffff880`031394c8 fffff800`02d19cf9 : 00000000`00000101 00000000`00000061 00000000`00000000 fffff880`009e7180 : nt!KeBugCheckEx

fffff880`031394d0 fffff800`02cc9ce7 : 00000000`00000000 fffff800`00000001 00000000`00002711 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x4e2e

fffff880`03139560 fffff800`02c11895 : fffff800`02c37460 fffff880`03139710 fffff800`02c37460 fffff800`00000000 : nt!KeUpdateSystemTime+0x377

fffff880`03139660 fffff800`02cbb993 : 00000000`0087ffed fffff800`02e3ee80 00000000`00000000 00000000`00000000 : hal!HalpHpetClockInterrupt+0x8d

fffff880`03139690 fffff800`02cf6421 : fffff800`02e3ee80 00000000`00000001 00000000`00000000 00000000`00000000 : nt!KiInterruptDispatchNoLock+0x163

fffff880`03139820 fffff800`02cc500c : 00000000`00000000 fffffa80`0919e018 00000000`00000000 fffff800`02e53588 : nt!KxFlushEntireTb+0x91

fffff880`03139860 fffff800`02caa7e4 : 00000000`00000002 71500000`abdd9921 00000000`00000002 00000000`00004f15 : nt!KeFlushMultipleRangeTb+0x28c

fffff880`03139930 fffff800`02d4456a : fffff800`02effb00 fffff880`00000001 00000000`00000001 fffff880`03139bb0 : nt!MiAgeWorkingSet+0x64a

fffff880`03139ae0 fffff800`02caa91e : 00000000`000015f3 00000000`00000000 fffffa80`00000000 00000000`00000002 : nt! ?? ::FNODOBFM::`string'+0x44ec6

fffff880`03139b80 fffff800`02caadcb : 00000000`00000008 fffff880`03139c10 00000000`00000001 fffffa80`00000000 : nt!MmWorkingSetManager+0x6e

fffff880`03139bd0 fffff800`02f5adf6 : fffffa80`04f03040 00000000`00000080 fffffa80`04ee5040 00000000`00000001 : nt!KeBalanceSetManager+0x1c3

fffff880`03139d40 fffff800`02cb16e6 : fffff800`02e3ee80 fffffa80`04f03040 fffff800`02e4ccc0 3fefd7ef`6fafafef : nt!PspSystemThreadStartup+0x5a

fffff880`03139d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16

 

 

STACK_COMMAND:  kb

 

SYMBOL_NAME:  ANALYSIS_INCONCLUSIVE

 

FOLLOWUP_NAME:  MachineOwner

 

MODULE_NAME: Unknown_Module

 

IMAGE_NAME:  Unknown_Image

 

DEBUG_FLR_IMAGE_TIMESTAMP:  0

 

FAILURE_BUCKET_ID:  X64_CLOCK_WATCHDOG_TIMEOUT_2_PROC_ANALYSIS_INCONCLUSIVE

 

BUCKET_ID:  X64_CLOCK_WATCHDOG_TIMEOUT_2_PROC_ANALYSIS_INCONCLUSIVE

 

Followup: MachineOwner

---------

 

Unloaded modules:

fffff880`06afb000 fffff880`06b13000   mwac.sys

fffff880`06077000 fffff880`060e8000   spsys.sys

fffff880`013e7000 fffff880`013f5000   crashdmp.sys

fffff880`01000000 fffff880`0100c000   dump_ataport

fffff880`015f6000 fffff880`015ff000   dump_atapi.s

fffff880`0100c000 fffff880`0101f000   dump_dumpfve

fffff880`04000000 fffff880`04026000   tunnel.sys

 

While waiting on your reply I went to Device Manager to see if my display driver was up to date.  Under Network Adapters it has a yellow icon which tells me there is an issue.  It is "Teredo Tunneling Pseudo-Interface".

 

 

I mentioned this back in my reply #6 along with certain other drivers that failed to load, some of the very same drivers are still failing to load and you still have Norton on your computer meaning that you did not uninstall it as was suggested in my reply #4.

 

We cannot safely help you if you do not follow the suggested steps abrahams child, before I suggest anything else let us know if you wish to continue here, I don`t want to risk getting the blame should you do something not suggested here that ends up hosing your computer.

[abrahams child]

Yes I do want to continue.  We are using Norton Security Suite.  It has AV and Firewall.  Will the removal kit remove all Norton on this computer?  Do I use MS firewall provided with Win 7?  I have downloaded MSE but haven't installed yet.  We are running two computers using the same Anti-virus and why is the other computer not having the same issues?  Will I be protected like I thought I was using Norton?

Edited by abrahams child, 07 May 2017 - 06:38 PM.

[phillpower2]

The Norton removal tool will remove all Symantec products from your computer.

 

If your AV protection is a paid for product, please make a note of the product key number and then for testing purposes uninstall it using the removal tool here and then download a good free AV protection to see if the problem is solved;

 

Avast! free from the Authors site option here or MSE from here

 

 

 

I have downloaded MSE but haven't installed yet.

 

 

Good, in case you are not already aware, Norton must be completely removed before installing MSE and yes Windows Firewall should be run alongside MSE.

 

We are running two computers using the same Anti-virus and why is the other computer not having the same issues?

 

 

As explained back in my reply #9 problems caused by drivers can happen anytime but most often it is after something has been updated (Windows or your AV as just two examples) the same updates will not have been installed on both computers unless they are identical in every way, same computer and same programs/games etc installed, you have not installed any new hardware so that is ruled out as well btw.

 

MSE will offer you the same protection as Norton but with the addition that it is less problematic than Norton can sometimes be.

 

 

[abrahams child]

We have removed Norton and installed MSE.  Windows firewall is up and running.  What do I need to do from here?

[abrahams child]

After changing Anti-virus we still get the BSOD.

[phillpower2]

Got the latest crash dmps for us, we can`t do anything without them I`m afraid 

[abrahams child]

Here it is.

Attached Files

•  Dump Files.zip   298.04KB   315 downloads

[phillpower2]

We have removed Norton and installed MSE.

 

 

Did you use the Norton removal tool as was suggested as you still have traces of Norton on the computer;

\SystemRoot\system32\drivers\N360x64\1609030.00D\SYMEFASI64.SYS

 

Please download MINITOOLBOX and run it.

Checkmark the following boxes:



Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)

 Attach the results to your next reply for us please.

[abrahams child]

I did use the Norton Removal tool.

[abrahams child]

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Merlin (administrator) on 27-05-2017 at 15:52:47
Running from "C:\Users\Merlin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\JUORQS6O"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: System Product Name Manufacturer: System manufacturer
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
127.0.0.1       localhost
========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Local Area Connection (Connected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : home-flgilmore2
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 00-1B-FC-6F-06-25
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 10.0.0.3(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Saturday, May 27, 2017 2:25:52 PM
   Lease Expires . . . . . . . . . . : Saturday, June 03, 2017 2:25:52 PM
   Default Gateway . . . . . . . . . : 10.0.0.1
   DHCP Server . . . . . . . . . . . : 10.0.0.1
   DNS Servers . . . . . . . . . . . : 75.75.75.75
                                       75.75.76.76
   NetBIOS over Tcpip. . . . . . . . : Enabled
Server:  cdns01.comcast.net
Address:  75.75.75.75

Name:    google.com
Addresses:  2607:f8b0:400a:806::200e
   216.58.216.142
   216.58.216.142
   216.58.216.142

Pinging google.com [216.58.193.110] with 32 bytes of data:
Reply from 216.58.193.110: bytes=32 time=28ms TTL=54
Reply from 216.58.193.110: bytes=32 time=28ms TTL=54

Ping statistics for 216.58.193.110:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 28ms, Maximum = 28ms, Average = 28ms
Server:  cdns01.comcast.net
Address:  75.75.75.75

Name:    yahoo.com
Addresses:  2001:4998:58:c02::a9
   2001:4998:c:a06::2:4008
   2001:4998:44:204::a7
   98.139.183.24
   98.138.253.109
   206.190.36.45

Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=48ms TTL=52
Reply from 206.190.36.45: bytes=32 time=14ms TTL=52

Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 14ms, Maximum = 48ms, Average = 31ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 11...00 1b fc 6f 06 25 ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0         10.0.0.1         10.0.0.3     10
         10.0.0.0    255.255.255.0         On-link          10.0.0.3    266
         10.0.0.3  255.255.255.255         On-link          10.0.0.3    266
       10.0.0.255  255.255.255.255         On-link          10.0.0.3    266
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link          10.0.0.3    266
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link          10.0.0.3    266
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
  1    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [] ()
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [] ()
Catalog5 10 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [122128] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [File Not found] ()
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [File Not found] ()
x64-Catalog5 10 C:\Program Files\Bonjour\mdnsNSP.dll [133392] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/26/2017 03:44:28 PM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.18666, time stamp: 0x58f30f27
Faulting module name: ntdll.dll, version: 6.1.7601.23796, time stamp: 0x59028db3
Exception code: 0xc0000005
Fault offset: 0x0004eb83
Faulting process id: 0x1520
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

Error: (05/26/2017 03:35:34 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_SysMain, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x000007fcf7bff3b5
Faulting process id: 0x5d8
Faulting application start time: 0xsvchost.exe_SysMain0
Faulting application path: svchost.exe_SysMain1
Faulting module path: svchost.exe_SysMain2
Report Id: svchost.exe_SysMain3

Error: (05/26/2017 08:44:51 AM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.18666, time stamp: 0x58f30f27
Faulting module name: MSHTML.dll, version: 11.0.9600.18666, time stamp: 0x58f3218f
Exception code: 0xc0000005
Fault offset: 0x007051e3
Faulting process id: 0x10e0
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

Error: (05/26/2017 07:28:58 AM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.18666, time stamp: 0x58f30f27
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x4d8b0002
Faulting process id: 0x1214
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

Error: (05/26/2017 03:43:38 AM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.18666 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1388

Start Time: 01d2d5ff3c2e5464

Termination Time: 0

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id:

Error: (05/25/2017 09:14:29 PM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.18666, time stamp: 0x58f30f27
Faulting module name: KERNELBASE.dll, version: 6.1.7601.23796, time stamp: 0x59028e59
Exception code: 0x80000003
Fault offset: 0x0001338d
Faulting process id: 0x14a0
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

Error: (05/25/2017 05:29:34 AM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.18666 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 11e4

Start Time: 01d2d5527c2d712e

Termination Time: 55

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id:

Error: (05/25/2017 05:28:53 AM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.18666, time stamp: 0x58f30f27
Faulting module name: MSHTML.dll, version: 11.0.9600.18666, time stamp: 0x58f3218f
Exception code: 0xc00000fd
Fault offset: 0x000a9cd8
Faulting process id: 0x14c4
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

Error: (05/25/2017 05:14:02 AM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.18666 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1254

Start Time: 01d2d54e303ce83c

Termination Time: 10

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id:

Error: (05/23/2017 04:34:54 AM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.18666, time stamp: 0x58f30f27
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x38312e7b
Faulting process id: 0x828
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

System errors:
=============
Error: (05/27/2017 02:28:06 PM) (Source: Service Control Manager) (User: )
Description: The HP Network Devices Support service terminated with the following error:
%%126 = The specified module could not be found.

Error: (05/27/2017 01:01:34 PM) (Source: DCOM) (User: HOME-FLGILMORE2)
Description: application-specificLocalActivation{B77C4C36-0154-4C52-AB49-FAA03837E47F}{EA022610-0748-4C24-B229-6C507EBDFDBB}HOME-FLGILMORE2MerlinS-1-5-21-2540028857-2120196535-4242731766-1000LocalHost (Using LRPC)

Error: (05/27/2017 12:58:24 PM) (Source: DCOM) (User: HOME-FLGILMORE2)
Description: application-specificLocalActivation{B77C4C36-0154-4C52-AB49-FAA03837E47F}{EA022610-0748-4C24-B229-6C507EBDFDBB}HOME-FLGILMORE2MerlinS-1-5-21-2540028857-2120196535-4242731766-1000LocalHost (Using LRPC)

Error: (05/27/2017 12:57:58 PM) (Source: DCOM) (User: HOME-FLGILMORE2)
Description: application-specificLocalActivation{B77C4C36-0154-4C52-AB49-FAA03837E47F}{EA022610-0748-4C24-B229-6C507EBDFDBB}HOME-FLGILMORE2MerlinS-1-5-21-2540028857-2120196535-4242731766-1000LocalHost (Using LRPC)

Error: (05/27/2017 12:57:20 PM) (Source: DCOM) (User: HOME-FLGILMORE2)
Description: application-specificLocalActivation{B77C4C36-0154-4C52-AB49-FAA03837E47F}{EA022610-0748-4C24-B229-6C507EBDFDBB}HOME-FLGILMORE2MerlinS-1-5-21-2540028857-2120196535-4242731766-1000LocalHost (Using LRPC)

Error: (05/27/2017 12:54:49 PM) (Source: DCOM) (User: HOME-FLGILMORE2)
Description: application-specificLocalActivation{B77C4C36-0154-4C52-AB49-FAA03837E47F}{EA022610-0748-4C24-B229-6C507EBDFDBB}HOME-FLGILMORE2MerlinS-1-5-21-2540028857-2120196535-4242731766-1000LocalHost (Using LRPC)

Error: (05/27/2017 12:54:21 PM) (Source: DCOM) (User: HOME-FLGILMORE2)
Description: application-specificLocalActivation{B77C4C36-0154-4C52-AB49-FAA03837E47F}{EA022610-0748-4C24-B229-6C507EBDFDBB}HOME-FLGILMORE2MerlinS-1-5-21-2540028857-2120196535-4242731766-1000LocalHost (Using LRPC)

Error: (05/27/2017 11:01:30 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 20.

Error: (05/27/2017 10:12:11 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 20.

Error: (05/27/2017 09:32:10 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 20.

Microsoft Office Sessions:
=========================
Error: (05/26/2017 03:44:28 PM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE11.0.9600.1866658f30f27ntdll.dll6.1.7601.2379659028db3c00000050004eb83152001d2d637eb35a9a3C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Windows\SysWOW64\ntdll.dlldfdd26ec-4264-11e7-9010-001bfc6f0625

Error: (05/26/2017 03:35:34 PM) (Source: Application Error)(User: )
Description: svchost.exe_SysMain6.1.7600.163854a5bc3c1unknown0.0.0.000000000c0000005000007fcf7bff3b55d801d2d5fe403e7e39C:\Windows\system32\svchost.exeunknowna152e7b7-4263-11e7-9010-001bfc6f0625

Error: (05/26/2017 08:44:51 AM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE11.0.9600.1866658f30f27MSHTML.dll11.0.9600.1866658f3218fc0000005007051e310e001d2d633e35102f1C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Windows\system32\MSHTML.dll41209e86-422a-11e7-9010-001bfc6f0625

Error: (05/26/2017 07:28:58 AM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE11.0.9600.1866658f30f27unknown0.0.0.000000000c00000054d8b0002121401d2d5ff11e2023dC:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEunknowna73924e8-421f-11e7-9010-001bfc6f0625

Error: (05/26/2017 03:43:38 AM) (Source: Application Hang)(User: )
Description: IEXPLORE.EXE11.0.9600.18666138801d2d5ff3c2e54640C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Error: (05/25/2017 09:14:29 PM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE11.0.9600.1866658f30f27KERNELBASE.dll6.1.7601.2379659028e59800000030001338d14a001d2d5c1942f4bb7C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Windows\syswow64\KERNELBASE.dllcfe0d42d-41c9-11e7-ade4-001bfc6f0625

Error: (05/25/2017 05:29:34 AM) (Source: Application Hang)(User: )
Description: IEXPLORE.EXE11.0.9600.1866611e401d2d5527c2d712e55C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Error: (05/25/2017 05:28:53 AM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE11.0.9600.1866658f30f27MSHTML.dll11.0.9600.1866658f3218fc00000fd000a9cd814c401d2d55065acdec8C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Windows\system32\MSHTML.dllb66886e7-4145-11e7-96f3-001bfc6f0625

Error: (05/25/2017 05:14:02 AM) (Source: Application Hang)(User: )
Description: IEXPLORE.EXE11.0.9600.18666125401d2d54e303ce83c10C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Error: (05/23/2017 04:34:54 AM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE11.0.9600.1866658f30f27unknown0.0.0.000000000c000000538312e7b82801d2d3b585922a98C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEunknownd7284de8-3fab-11e7-84c0-001bfc6f0625

=========================== Installed Programs ============================

Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 17.009.20044 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.7.0.19530 - Adobe Systems Incorporated)
Adobe Flash Player 25 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 25.0.0.171 - Adobe Systems Incorporated)
Any Audio Converter 3.2.7 (HKLM-x32\...\Any Audio Converter_is1) (Version:  - Any-Audio-Converter.com)
Any Video Converter 3.4.0 (HKLM-x32\...\Any Video Converter_is1) (Version:  - Any-Video-Converter.com)
AOMEI Backupper Standard (HKLM-x32\...\{A83692F5-3E9B-4E95-9E7E-B5DF5536C09F}_is1) (Version:  - AOMEI Technology Co., Ltd.)
Apple Application Support (32-bit) (HKLM-x32\...\{E92BB800-BCC5-4C25-8102-AC2C3B7C7C1E}) (Version: 5.5 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{9C912B1E-06DD-43EF-BB2B-45CB2C88BAAE}) (Version: 5.5 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{0A596141-97D5-45FA-9281-98DFAF48D579}) (Version: 10.3.2.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{52D87F32-70E4-4348-8148-C0B9F35B1314}) (Version: 2.3.0.177 - Apple Inc.)
aTube Catcher version 3.8 (HKLM-x32\...\{D43B360E-722D-421B-BC77-20B9E0F8B6CD}_is1) (Version: 3.8 - DsNET Corp)
Audacity 1.3.13 (Unicode) (HKLM-x32\...\Audacity 1.3 Beta (Unicode)_is1) (Version:  - Audacity Team)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
Canon DIGITAL CAMERA Solution Disk Software Guide (HKLM-x32\...\Software Guide) (Version: 1.1.0.2 - Canon Inc.)
CANON iMAGE GATEWAY Task for ZoomBrowser EX (HKLM-x32\...\CANON iMAGE GATEWAY Task) (Version: 1.7.2.11 - Canon Inc.)
Canon Internet Library for ZoomBrowser EX (HKLM-x32\...\Canon Internet Library for ZoomBrowser EX) (Version: 1.6.3.9 - Canon Inc.)
Canon MOV Decoder (HKLM-x32\...\Canon MOV Decoder) (Version: 1.5.0.7 - Canon Inc.)
Canon MOV Encoder (HKLM-x32\...\Canon MOV Encoder) (Version: 1.3.0.3 - Canon Inc.)
Canon MovieEdit Task for ZoomBrowser EX (HKLM-x32\...\MovieEditTask) (Version: 3.4.0.8 - Canon Inc.)
Canon Personal Printing Guide (HKLM-x32\...\Personal Printing Guide) (Version: 1.1.0.2 - Canon Inc.)
Canon PowerShot SD1400 IS_IXUS 130 Camera User Guide (HKLM-x32\...\CameraUserGuide-PSSD1400IS_IXUS130) (Version: 1.0.0.2 - Canon Inc.)
Canon Utilities CameraWindow (HKLM-x32\...\CameraWindowLauncher) (Version: 7.4.0.7 - Canon Inc.)
Canon Utilities CameraWindow DC 8 (HKLM-x32\...\CameraWindowDC8) (Version: 8.1.0.11 - Canon Inc.)
Canon Utilities Movie Uploader for YouTube (HKLM-x32\...\MovieUploaderForYouTube) (Version: 1.0.0.11 - Canon Inc.)
Canon Utilities MyCamera (HKLM-x32\...\MyCamera) (Version: 7.3.0.5 - Canon Inc.)
Canon Utilities PhotoStitch (HKLM-x32\...\PhotoStitch) (Version: 3.1.22.46 - Canon Inc.)
Canon Utilities ZoomBrowser EX (HKLM-x32\...\ZoomBrowser EX) (Version: 6.5.0.14 - Canon Inc.)
Canon ZoomBrowser EX Memory Card Utility (HKLM-x32\...\ZoomBrowser EX Memory Card Utility) (Version: 1.3.0.4 - Canon Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 3.26 - Piriform)
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
DivX Setup (HKLM-x32\...\DivX Setup) (Version: 2.6.1.9 - DivX, LLC)
e-Sword (HKLM-x32\...\{294B365B-32EF-49EE-99B3-A00558DC76E5}) (Version: 10.02.0001 - Rick Meyers)
Extended Asian Language font pack for Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-2530-0000-AC0F074E4100}) (Version: 15.007.20033 - Adobe Systems Incorporated)
iTunes (HKLM\...\{F0C7385A-9D20-45F3-8101-05D383885180}) (Version: 12.6.1.25 - Apple Inc.)
LAME v3.98.3 for Audacity (HKLM-x32\...\LAME for Audacity_is1) (Version:  - )
Malwarebytes version 3.0.6.1469 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.0.6.1469 - Malwarebytes)
Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft IntelliPoint 8.2 (HKLM\...\Microsoft IntelliPoint 8.2) (Version: 8.20.468.0 - Microsoft Corporation)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Professional Edition 2003 (HKLM-x32\...\{90110409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.10.209.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50906.0 - Microsoft Corporation)
Pretty Good Solitaire 99 (HKLM-x32\...\Pretty Good Solitaire 99) (Version:  - )
Pretty Good Solitaire Quest Edition version 7.2.0 (HKLM-x32\...\Pretty Good Solitaire Quest Edition_is1) (Version: 7.2.0 - Goodsol Development Inc.)
Strongvault Online Backup (HKLM-x32\...\{5E33D30D-D896-4D92-B033-5F45819B2937}) (Version: 5.0.2.34 - Strongvault Online Backup) Hidden
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 5.0.1132 - SUPERAntiSpyware.com)
TomTom HOME (HKLM-x32\...\{30E6FC43-C31F-4968-9A06-AA38E3C3CF73}) (Version: 2.10.1 - TomTom)
Tweaking.com - Windows Repair (HKLM-x32\...\Tweaking.com - Windows Repair) (Version: 3.9.28 - Tweaking.com)
VC80CRTRedist - 8.0.50727.6195 (HKLM-x32\...\{933B4015-4618-4716-A828-5289FC03165F}) (Version: 1.2.0 - DivX, Inc) Hidden
Windows Essentials Codec Pack 5.0 (HKLM-x32\...\Windows Essentials Codec Pack) (Version: 5.0 - Windows Essentials Codec Pack)

========================= Devices: ================================

Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Device ID: ROOT\*TEREDO\0000
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.

========================= Memory info: ===================================

Percentage of memory in use: 34%
Total physical RAM: 6014.49 MB
Available physical RAM: 3942 MB
Total Virtual: 12027.17 MB
Available Virtual: 9932.48 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:616.27 GB) (Free:535.07 GB) NTFS
3 Drive e: (New Volume) (Fixed) (Total:315.24 GB) (Free:257.69 GB) NTFS
4 Drive f: () (Fixed) (Total:465.76 GB) (Free:434.59 GB) NTFS
5 Drive g: () (Fixed) (Total:465.75 GB) (Free:465.64 GB) NTFS

========================= Users: ========================================

User accounts for \\HOME-FLGILMORE2

Administrator            Guest                    Merlin                  

**** End of log ****

Thanks you for helping us.

[phillpower2]

Internet Explorer and Microsoft Teredo Tunneling Adapter are shown to be causing you problems, for now, one suggestion, one thing you can do for us and some info on the Teredo Tunneling Pseudo-Interface for you to read here and here

 

Download Google and make it your default browser to see if you still get the same issue.

 

Download then run Speccy (free) and post the resultant url for us, details here,  this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s. 

 

You are welcome btw 

[abrahams child]

Here's is Speccy.

Attached Thumbnails

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