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Removal instructions for goPlay Search

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Started by Metallica , Jun 21 2017 05:06 AM
bettersearchtools

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#1
Metallica
Posted 21 June 2017 - 05:06 AM

Metallica

    Spyware Veteran

  • GeekU Moderator
  • 33,101 posts
Content is republished with permission from Malwarebytes.

What is goPlay Search?

The Malwarebytes research team has determined that goPlay Search is a search hijacker. These so-called "hijackers" manipulate your browser, for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice.
This one hijacks the Chrome Search.

How do I know if my computer is affected by goPlay Search?

You may see this entry in your list of Chrome extensions:

warning2.png

and these warnings during install:

warning1.png

startpage.png

and this changed setting:

warning3.png

How did goPlay Search get on my computer?

Browser hijackers use different methods for distributing themselves. This particular one was pushed by advertising and redirects like this one.

offer.png

How do I remove goPlay Search?

Our program Malwarebytes can detect and remove this potentially unwanted program.
  • Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
Is there anything else I need to do to get rid of goPlay Search?
  • No, Malwarebytes removes goPlay Search completely.
  • If you are using Chrome, you may have to remove the Extension manually under Tools > More Tools > Extensions. Click on the bin behind the goPlay Search entry and confirm Remove in the prompt.
How would the full version of Malwarebytes help protect me?

We hope our application and this guide have helped you eradicate this hijacker.

As you can see below the full version of Malwarebytes would have warned you about the goPlay Search hijacker.
It blocks the traffic initiated by the hijacker

protection2.png


Technical details for experts

Possible signs in FRST logs:

 CHR DefaultSearchURL: Default -> hxxp://games.eanswers.com/search/?category=web&s=pgds&vert=games&q={searchTerms}
 CHR DefaultSearchKeyword: Default -> goPlay
 CHR DefaultSuggestURL: Default -> hxxp://sug.eanswers.com/search/index_sg.php?q={searchTerms}
 CHR Extension: (goPlay Search) - C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd [2017-06-21]
Alterations made by the installer:

File system details [View: All details] (Selection)
---------------------------------------------------
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0
       Adds the file manifest.json"="6/21/2017 11:41 AM, 2192 bytes, A
       Adds the file popup.html"="2/19/2017 5:26 PM, 4841 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\_metadata
       Adds the file computed_hashes.json"="6/21/2017 11:41 AM, 18659 bytes, A
       Adds the file verified_contents.json"="5/24/2017 3:09 PM, 4925 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\css
       Adds the file style.css"="2/19/2017 5:26 PM, 4085 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\css\fonts
       Adds the file material-icons.css"="2/19/2017 5:26 PM, 1037 bytes, A
       Adds the file MaterialIcons-Regular.eot"="2/19/2017 5:26 PM, 143258 bytes, A
       Adds the file MaterialIcons-Regular.ijmap"="2/19/2017 5:26 PM, 28416 bytes, A
       Adds the file MaterialIcons-Regular.svg"="2/19/2017 5:26 PM, 284031 bytes, A
       Adds the file MaterialIcons-Regular.ttf"="2/19/2017 5:26 PM, 128180 bytes, A
       Adds the file MaterialIcons-Regular.woff"="2/19/2017 5:26 PM, 78776 bytes, A
       Adds the file MaterialIcons-Regular.woff2"="2/19/2017 5:26 PM, 42304 bytes, A
       Adds the file RobotoCondensed-Light.ttf"="2/19/2017 5:26 PM, 126168 bytes, A
       Adds the file RobotoCondensed-Regular.ttf"="2/19/2017 5:26 PM, 125332 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\images
       Adds the file icon128.png"="6/21/2017 11:41 AM, 7470 bytes, A
       Adds the file icon16.png"="6/21/2017 11:41 AM, 669 bytes, A
       Adds the file icon38.png"="6/21/2017 11:41 AM, 1979 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\images\rateshare
       Adds the file close.png"="5/22/2017 7:13 PM, 1920 bytes, A
       Adds the file rate.jpg"="5/22/2017 7:13 PM, 102155 bytes, A
       Adds the file rate1.png"="5/22/2017 7:13 PM, 12334 bytes, A
       Adds the file share.jpg"="5/22/2017 7:13 PM, 17633 bytes, A
       Adds the file share1.png"="5/22/2017 7:13 PM, 4466 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\js
       Adds the file base.js"="5/24/2017 3:08 PM, 21205 bytes, A
       Adds the file init.js"="2/19/2017 5:26 PM, 329 bytes, A
       Adds the file main.js"="5/23/2017 3:02 PM, 3863 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\js\official
       Adds the file bootstrap.min.js"="2/19/2017 5:26 PM, 36874 bytes, A
       Adds the file jquery.min.js"="2/19/2017 5:26 PM, 85660 bytes, A
       Adds the file material.min.js"="2/19/2017 5:26 PM, 62359 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\vertical
       Adds the file 440x280.jpg"="5/18/2017 4:15 AM, 94159 bytes, A
       Adds the file init.js"="2/19/2017 5:26 PM, 635 bytes, A
       Adds the file pop.js"="2/19/2017 5:26 PM, 2570 bytes, A
    In the existing folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Local Storage
       Adds the file chrome-extension_fclncbfokjdommefilgjlcpokdpodjmd_0.localstorage"="6/21/2017 11:41 AM, 12288 bytes, A
       Adds the file chrome-extension_fclncbfokjdommefilgjlcpokdpodjmd_0.localstorage-journal"="6/21/2017 11:41 AM, 0 bytes, A
       Adds the file http_better.cantstopplaying.com_0.localstorage"="6/21/2017 11:41 AM, 12288 bytes, A
       Adds the file http_better.cantstopplaying.com_0.localstorage-journal"="6/21/2017 11:41 AM, 0 bytes, A

Registry details [View: All details] (Selection)
------------------------------------------------
    [HKEY_CURRENT_USER\Software\Google\Chrome\PreferenceMACs\Default\extensions.settings]
       "fclncbfokjdommefilgjlcpokdpodjmd"="REG_SZ", "5F8CE8AE558B8C7074373FE7C1A7871C12150D7D06F4158E90541FD541353E34"
Malwarebytes log:

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 6/21/17
Scan Time: 11:50 AM
Log File: mbamGoPlay.txt
Administrator: Yes

-Software Information-
Version: 3.1.2.1733
Components Version: 1.0.141
Update Package Version: 1.0.2198
License: Premium

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: {computername}\{username}

-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 335581
Threats Detected: 43
Threats Quarantined: 43
Time Elapsed: 1 min, 16 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 10
PUP.Optional.BetterSearchTools.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\images\rateshare, Delete-on-Reboot, [9416], [399151],1.0.2198
PUP.Optional.BetterSearchTools.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\js\official, Delete-on-Reboot, [9416], [399151],1.0.2198
PUP.Optional.BetterSearchTools.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\css\fonts, Delete-on-Reboot, [9416], [399151],1.0.2198
PUP.Optional.BetterSearchTools.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\_metadata, Delete-on-Reboot, [9416], [399151],1.0.2198
PUP.Optional.BetterSearchTools.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\vertical, Delete-on-Reboot, [9416], [399151],1.0.2198
PUP.Optional.BetterSearchTools.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\images, Delete-on-Reboot, [9416], [399151],1.0.2198
PUP.Optional.BetterSearchTools.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\css, Delete-on-Reboot, [9416], [399151],1.0.2198
PUP.Optional.BetterSearchTools.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\js, Delete-on-Reboot, [9416], [399151],1.0.2198
PUP.Optional.BetterSearchTools.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0, Delete-on-Reboot, [9416], [399151],1.0.2198
PUP.Optional.BetterSearchTools.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\FCLNCBFOKJDOMMEFILGJLCPOKDPODJMD, Delete-on-Reboot, [9416], [399151],1.0.2198

File: 33
PUP.Optional.GoPlay, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\LOCAL STORAGE\chrome-extension_fclncbfokjdommefilgjlcpokdpodjmd_0.localstorage, Delete-on-Reboot, [9527], [409278],1.0.2198
PUP.Optional.GoPlay, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\LOCAL STORAGE\chrome-extension_fclncbfokjdommefilgjlcpokdpodjmd_0.localstorage-journal, Delete-on-Reboot, [9527], [409278],1.0.2198
PUP.Optional.BetterSearchTools.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\FCLNCBFOKJDOMMEFILGJLCPOKDPODJMD\1.0.1_0\MANIFEST.JSON, Delete-on-Reboot, [9416], [399151],1.0.2198
PUP.Optional.BetterSearchTools.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\css\fonts\material-icons.css, Delete-on-Reboot, [9416], [399151],1.0.2198
PUP.Optional.BetterSearchTools.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\css\fonts\MaterialIcons-Regular.eot, Delete-on-Reboot, [9416], [399151],1.0.2198
PUP.Optional.BetterSearchTools.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\css\fonts\MaterialIcons-Regular.ijmap, Delete-on-Reboot, [9416], [399151],1.0.2198
PUP.Optional.BetterSearchTools.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\css\fonts\MaterialIcons-Regular.svg, Delete-on-Reboot, [9416], [399151],1.0.2198
PUP.Optional.BetterSearchTools.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\css\fonts\MaterialIcons-Regular.ttf, Delete-on-Reboot, [9416], [399151],1.0.2198
PUP.Optional.BetterSearchTools.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\css\fonts\MaterialIcons-Regular.woff, Delete-on-Reboot, [9416], [399151],1.0.2198
PUP.Optional.BetterSearchTools.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\css\fonts\MaterialIcons-Regular.woff2, Delete-on-Reboot, [9416], [399151],1.0.2198
PUP.Optional.BetterSearchTools.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\css\fonts\RobotoCondensed-Light.ttf, Delete-on-Reboot, [9416], [399151],1.0.2198
PUP.Optional.BetterSearchTools.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\css\fonts\RobotoCondensed-Regular.ttf, Delete-on-Reboot, [9416], [399151],1.0.2198
PUP.Optional.BetterSearchTools.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\css\style.css, Delete-on-Reboot, [9416], [399151],1.0.2198
PUP.Optional.BetterSearchTools.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\images\rateshare\close.png, Delete-on-Reboot, [9416], [399151],1.0.2198
PUP.Optional.BetterSearchTools.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\images\rateshare\rate.jpg, Delete-on-Reboot, [9416], [399151],1.0.2198
PUP.Optional.BetterSearchTools.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\images\rateshare\rate1.png, Delete-on-Reboot, [9416], [399151],1.0.2198
PUP.Optional.BetterSearchTools.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\images\rateshare\share.jpg, Delete-on-Reboot, [9416], [399151],1.0.2198
PUP.Optional.BetterSearchTools.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\images\rateshare\share1.png, Delete-on-Reboot, [9416], [399151],1.0.2198
PUP.Optional.BetterSearchTools.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\images\icon128.png, Delete-on-Reboot, [9416], [399151],1.0.2198
PUP.Optional.BetterSearchTools.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\images\icon16.png, Delete-on-Reboot, [9416], [399151],1.0.2198
PUP.Optional.BetterSearchTools.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\images\icon38.png, Delete-on-Reboot, [9416], [399151],1.0.2198
PUP.Optional.BetterSearchTools.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\js\official\bootstrap.min.js, Delete-on-Reboot, [9416], [399151],1.0.2198
PUP.Optional.BetterSearchTools.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\js\official\jquery.min.js, Delete-on-Reboot, [9416], [399151],1.0.2198
PUP.Optional.BetterSearchTools.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\js\official\material.min.js, Delete-on-Reboot, [9416], [399151],1.0.2198
PUP.Optional.BetterSearchTools.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\js\base.js, Delete-on-Reboot, [9416], [399151],1.0.2198
PUP.Optional.BetterSearchTools.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\js\init.js, Delete-on-Reboot, [9416], [399151],1.0.2198
PUP.Optional.BetterSearchTools.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\js\main.js, Delete-on-Reboot, [9416], [399151],1.0.2198
PUP.Optional.BetterSearchTools.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\vertical\440x280.jpg, Delete-on-Reboot, [9416], [399151],1.0.2198
PUP.Optional.BetterSearchTools.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\vertical\init.js, Delete-on-Reboot, [9416], [399151],1.0.2198
PUP.Optional.BetterSearchTools.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\vertical\pop.js, Delete-on-Reboot, [9416], [399151],1.0.2198
PUP.Optional.BetterSearchTools.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\_metadata\computed_hashes.json, Delete-on-Reboot, [9416], [399151],1.0.2198
PUP.Optional.BetterSearchTools.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\_metadata\verified_contents.json, Delete-on-Reboot, [9416], [399151],1.0.2198
PUP.Optional.BetterSearchTools.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\fclncbfokjdommefilgjlcpokdpodjmd\1.0.1_0\popup.html, Delete-on-Reboot, [9416], [399151],1.0.2198

Physical Sector: 0
(No malicious items detected)


(end)
As mentioned before the full version of Malwarebytes could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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