What is the full model number?
Open Device Manager, expand Network Connections. Are there any yellow or red marks there?
If not, post the output of ipconfig /all in a reply here. I'm interested in the info similar to this:
Ethernet adapter Ethernet:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 44-8A-5B-06-AC-DB
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2602:306:3aaf:3160:6c1d:d83d:10c8:741a(Preferred)
Temporary IPv6 Address. . . . . . : 2602:306:3aaf:3160:2c4c:bc71:b4d3:4539(Preferred)
Link-local IPv6 Address . . . . . : fe80::6c1d:d83d:10c8:741a%15(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : fe80::e222:4ff:fe7a:3405%15
192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 88377947
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-53-CB-48-44-8A-5B-06-AC-DB
DNS Servers . . . . . . . . . . . : 2602:306:3aaf:3160::1
192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled