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No provider

Started by redsox1 , Sep 27 2017 08:16 AM

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#1
redsox1

Posted 27 September 2017 - 08:16 AM

Member

Member
144 posts

We had a hurricane here a few weeks ago. Since then I can't get online, I've been told that it's back but it tells me I have no opportunity. What can I do? I need to pay bills?

#2
sari

Posted 04 October 2017 - 07:04 PM

GeekU Admin

Community Leader
21,806 posts

redsox,

This isn't a malware issue. Did you get back online? I'm guessing you're in Florida, and things were knocked out for a while. I'm still on limited cable through Xfinity. I would suggest contacting your ISP first. What do you mean by no opportunity? There should be no need to pay bills; if you were with Xfinity, they credited people for their service during the impacted period.