[6stringer]

I've suddenly lost the ability to drag and drop files while working in various folders. When I left click and hold the cursor on a file it highlights the file, but will not let me move it at all. 

 

Suggestions?

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Try a Refresh (Not a Reset).

 

The refresh option does not delete your personal data but may remove certain apps such as Chrome etc, I do however always recommend that folk back up any important data before carrying out a refresh or making any significant changes to the computers software or hardware.

 

1: Right click on the notifications icon, bottom right on the task bar then click on Open Action Centre.

2: Click on the All settings tab.

3: Click on the Update & Security tab.

4: Click on the Recovery tab to the left.

5: Click on the Get started tab.

6: Click on the Keep my files option.

7: Follow any on screen messages.

8: Post back with an update for us.

[phillpower2]

Try a Refresh (Not a Reset).

 

The refresh option does not delete your personal data but may remove certain apps such as Chrome etc, I do however always recommend that folk back up any important data before carrying out a refresh or making any significant changes to the computers software or hardware.

 

1: Right click on the notifications icon, bottom right on the task bar then click on Open Action Centre.

2: Click on the All settings tab.

3: Click on the Update & Security tab.

4: Click on the Recovery tab to the left.

5: Click on the Get started tab.

6: Click on the Keep my files option.

7: Follow any on screen messages.

8: Post back with an update for us.

[6stringer]

Best Answer

Thank you phillpower2. Before doing the refresh as you directed I took a stab at simply restarting my computer and that did the trick.

[phillpower2]

That is good news and thank you for letting us know that all is now well with your computer 6stringer 

 

You are welcome btw