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Help please- photos on iPhone 7 (LIVE) aren’t recognised by pc

Started by Carrot22 , Dec 17 2017 06:36 PM

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#1
Carrot22

Posted 17 December 2017 - 06:36 PM

New Member

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1 posts

Please help! My iCloud is full and the only way I can get photos off my phone to free more memory is to connect my phone to my laptop (windows 7). I usually open up the apple icon and click DCIM and then copy photos on to my hard drive. But the past few weeks, I havent been able to see the LIVE photos my iPhone automatically takes. I know I can remove the LIVE a button but it automatically comes on as soon as I go to take a photo.

I have had to take screen shots of the Live Photos to take them off. I have hundreds of my children from the past few weeks. Is there an easier way? Thanks in advance!