When i went through with my bsod, there was a buzz of activity. After that, support seems to be kind of laxed. When i had latest question up, other than 2 others replied, i saw few others mulling around uninterested in my question (user acct corruption/no boot error) noone had any kind of good leads to solutions. Iam taking pc to bestbuy where they showed me proof that they are able to fix my issues. So in the future, ill consult bestbuy geek squad for guidance. They have wonderful 24/7 support plan (paid plan)