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Removal instructions for Your Free Online Forms

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Started by Metallica , Mar 09 2018 04:18 AM
spigot

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#1
Metallica
Posted 09 March 2018 - 04:18 AM

Metallica

    Spyware Veteran

  • GeekU Moderator
  • 33,101 posts
Content is republished with permission from Malwarebytes.

What is Your Free Online Forms?

The Malwarebytes research team has determined that Your Free Online Forms is a browser hijacker. These so-called "hijackers" manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice.
Your Free Online Forms is a member of the Spigot family as described in the blogpost Spigot browser hijackers.

How do I know if my computer is affected by Your Free Online Forms?

You may see these browser extensions/add-ons:

warning2.png

warning3.png

and this new default search provider:

warning1.png

You may see this entry in your list of installed software:

warning4.png

these warnings during install:

main.png

warning7.png

and this new startpage in the affected browser(s):

startpage.png

How did Your Free Online Forms get on my computer?

Browser hijackers use different methods for distributing themselves. This particular one was downloaded from their site.

website.png

How do I remove Your Free Online Forms?

Our program Malwarebytes can detect and remove this potentially unwanted program.
  • Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
Is there anything else I need to do to get rid of Your Free Online Forms?
  • No, Malwarebytes removes Your Free Online Forms completely.
  • If you are using an older version of Malwarebytes, you may have to remove the Chrome extension manually under Tools > More Tools > Extensions. Click on the bin under the Your Free Online Forms entry and confirm Remove in the prompt.
  • If your browsers have been hijacked, you should read our Restore Browser page. You can read there how to fix additional browser redirect methods.
How would the full version of Malwarebytes help protect me?

We hope our application and this guide have helped you eradicate this hijacker.

As you can see below the full version of Malwarebytes would have protected you against the Your Free Online Forms hijacker. It would have warned you before the hijacker could install itself, giving you a chance to stop it before it became too late.

protection1.png


and it blocks traffic to their domain:

protection2.png


Technical details for experts

Possible signs in a FRST log:

 HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://search.hyourfreeonlineformspop.com/?source={source}&uid={uid}&uc=20180309&ap=appfocus65&i_id=forms__1.30
 SearchScopes: HKCU -> DefaultScope {5DD103A3-84AE-4D79-8637-15E5C0B6C93B} URL = hxxp://search.hyourfreeonlineformspop.com/s?source={source}&uid={uid}&uc=20180309&ap=appfocus65&i_id=forms__1.30&query={searchTerms}
 SearchScopes: HKCU -> {5DD103A3-84AE-4D79-8637-15E5C0B6C93B} URL = hxxp://search.hyourfreeonlineformspop.com/s?source={source}&uid={uid}&uc=20180309&ap=appfocus65&i_id=forms__1.30&query={searchTerms}
 FF Extension: No Name - C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{default}.profile\Extensions\[email protected] [2018-03-09]
 CHR Extension: (Your Free Online Forms) - C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocfenoadhggmkjbkpmofciaigkpchnff [2018-03-09]
 C:\Users\{username}\AppData\Roaming\{28e56cfb-e30e-4f66-85d8-339885b726b8}

Your Free Online Forms (HKCU\...\{28e56cfb-e30e-4f66-85d8-339885b726b8}) (Version: 4.2.0.8 - Cloud Installer)
Significant changes on in infected system:

File system details [View: All details] (Selection)
---------------------------------------------------
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocfenoadhggmkjbkpmofciaigkpchnff\3.1_0
       Adds the file after.js"="3/6/2018 10:45 AM, 801 bytes, A
       Adds the file background.js"="3/6/2018 10:45 AM, 13576 bytes, A
       Adds the file chromeRestore.js"="3/6/2018 10:45 AM, 2257 bytes, A
       Adds the file contentscript.js"="3/6/2018 10:45 AM, 1243 bytes, A
       Adds the file icon.png"="3/9/2018 8:35 AM, 1998 bytes, A
       Adds the file manifest.json"="3/9/2018 8:35 AM, 1450 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocfenoadhggmkjbkpmofciaigkpchnff\3.1_0\_locales\en
       Adds the file messages.json"="3/9/2018 8:35 AM, 281 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocfenoadhggmkjbkpmofciaigkpchnff\3.1_0\_metadata
       Adds the file computed_hashes.json"="3/9/2018 8:35 AM, 1286 bytes, A
       Adds the file verified_contents.json"="3/6/2018 10:47 AM, 2703 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocfenoadhggmkjbkpmofciaigkpchnff\3.1_0\css
       Adds the file description.css"="3/6/2018 10:45 AM, 1008 bytes, A
       Adds the file popup.css"="3/6/2018 10:45 AM, 95 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocfenoadhggmkjbkpmofciaigkpchnff\3.1_0\html\popup
       Adds the file description.html"="3/6/2018 10:45 AM, 271 bytes, A
       Adds the file popup.html"="3/6/2018 10:46 AM, 161 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocfenoadhggmkjbkpmofciaigkpchnff\3.1_0\js
       Adds the file userNewTab.js"="3/6/2018 10:45 AM, 1686 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocfenoadhggmkjbkpmofciaigkpchnff\3.1_0\newtab
       Adds the file slim_newtabpage.html"="3/6/2018 10:45 AM, 212 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\ocfenoadhggmkjbkpmofciaigkpchnff
       Adds the file 000003.log"="3/9/2018 8:35 AM, 368 bytes, A
       Adds the file CURRENT"="3/9/2018 8:35 AM, 16 bytes, A
       Adds the file LOCK"="3/9/2018 8:35 AM, 0 bytes, A
       Adds the file LOG"="3/9/2018 8:35 AM, 184 bytes, A
       Adds the file MANIFEST-000001"="3/9/2018 8:35 AM, 41 bytes, A
    Adds the folder C:\Users\{username}\AppData\Roaming\{28e56cfb-e30e-4f66-85d8-339885b726b8}
       Adds the file Uninstall.exe"="3/9/2018 8:29 AM, 324664 bytes, A
    Adds the folder C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{default}.profile\browser-extension-data\web@Forms
       Adds the file storage.js"="3/9/2018 8:33 AM, 438 bytes, A
    Adds the folder C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{default}.profile\extensions
       Adds the file [email protected]"="3/9/2018 8:33 AM, 9398 bytes, A

Registry details [View: All details] (Selection)
------------------------------------------------
    [HKEY_CURRENT_USER\Software\Google\Chrome\PreferenceMACs\Default\extensions.settings]
       "ocfenoadhggmkjbkpmofciaigkpchnff"="REG_SZ", "B52DBEF29661858488DD238CA6F55F0FEF896E339DDDBA6176D83BFEA4B64A19"
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
       "Start Page" = REG_SZ, "http://search.hyourfreeonlineformspop.com/?source={source}&uid={uid}&uc=20180309&ap=appfocus65&i_id=forms__1.30"
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes]
       "DefaultScope" = REG_SZ, "{5DD103A3-84AE-4D79-8637-15E5C0B6C93B}"
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{5DD103A3-84AE-4D79-8637-15E5C0B6C93B}]
       "DisplayName"="REG_SZ", "Search"
       "SuggestionsURL"="REG_SZ", "https://ie.search.yahoo.com/os?appid=ie8&command={searchTerms}"
       "URL"="REG_SZ", "http://search.hyourfreeonlineformspop.com/s?source={source}&uid={uid}&uc=20180309&ap=appfocus65&i_id=forms__1.30&query={searchTerms}"
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\{28e56cfb-e30e-4f66-85d8-339885b726b8}]
       "DisplayName"="REG_SZ", "Your Free Online Forms"
       "DisplayVersion"="REG_SZ", "4.2.0.8"
       "InstallLocation"="REG_SZ", "C:\Users\{username}\AppData\Roaming\{28e56cfb-e30e-4f66-85d8-339885b726b8}\"
       "Publisher"="REG_SZ", "Cloud Installer"
       "UninstallDialog"="REG_DWORD", 1
       "UninstallEngineID"="REG_SZ", "{5DD103A3-84AE-4D79-8637-15E5C0B6C93B}"
       "UninstallHomepage"="REG_SZ", "http://search.hyourfreeonlineformspop.com/?source={source}&uid={uid}&uc=20180309&ap=appfocus65&i_id=forms__1.30"
       "UninstallImpression"="REG_SZ", "http://imp.hyourfreeonlineformspop.com/impression.do?source={source}&sub_id=20180309&useragent=Mozilla%2F5.0+(Windows+NT+6.1%3B+WOW64%3B+Trident%2F7.0%3B+rv%3A11.0)+like+Gecko&traffic_source=appfocus65&user_id={uid}&implementation_id=forms__1.30&subid2=11.0.9600.18920&event={exEvent}"
       "UninstallString"="REG_SZ", ""C:\Users\{username}\AppData\Roaming\{28e56cfb-e30e-4f66-85d8-339885b726b8}\Uninstall.exe" /uninstall"
Malwarebytes scan log:

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 3/9/18
Scan Time: 8:46 AM
Log File: f164acfb-236d-11e8-ad9d-080027235d76.json
Administrator: Yes

-Software Information-
Version: 3.3.1.2183
Components Version: 1.0.262
Update Package Version: 1.0.4268
License: Premium

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: {computername}\{username}

-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 244239
Threats Detected: 40
Threats Quarantined: 40
Time Elapsed: 2 min, 46 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 2
PUP.Optional.Spigot, HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{28e56cfb-e30e-4f66-85d8-339885b726b8}, Quarantined, [606], [373879],1.0.4268
PUP.Optional.Spigot.Generic, HKCU\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{5DD103A3-84AE-4D79-8637-15E5C0B6C93B}, Quarantined, [2148], [368913],1.0.4268

Registry Value: 1
PUP.Optional.Spigot.Generic, HKCU\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{5DD103A3-84AE-4D79-8637-15E5C0B6C93B}|URL, Quarantined, [2148], [368913],1.0.4268

Registry Data: 1
PUP.Optional.Spigot.Generic, HKCU\SOFTWARE\MICROSOFT\INTERNET EXPLORER\MAIN|START PAGE, Replaced, [2148], [373048],1.0.4268

Data Stream: 0
(No malicious items detected)

Folder: 12
PUP.Optional.Spigot, C:\USERS\{username}\APPDATA\ROAMING\{28E56CFB-E30E-4F66-85D8-339885B726B8}, Quarantined, [606], [373878],1.0.4268
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\ocfenoadhggmkjbkpmofciaigkpchnff, Quarantined, [2148], [495178],1.0.4268
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocfenoadhggmkjbkpmofciaigkpchnff\3.1_0\_locales\en, Quarantined, [2148], [495178],1.0.4268
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocfenoadhggmkjbkpmofciaigkpchnff\3.1_0\html\popup, Quarantined, [2148], [495178],1.0.4268
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocfenoadhggmkjbkpmofciaigkpchnff\3.1_0\_metadata, Quarantined, [2148], [495178],1.0.4268
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocfenoadhggmkjbkpmofciaigkpchnff\3.1_0\_locales, Quarantined, [2148], [495178],1.0.4268
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocfenoadhggmkjbkpmofciaigkpchnff\3.1_0\newtab, Quarantined, [2148], [495178],1.0.4268
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocfenoadhggmkjbkpmofciaigkpchnff\3.1_0\html, Quarantined, [2148], [495178],1.0.4268
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocfenoadhggmkjbkpmofciaigkpchnff\3.1_0\css, Quarantined, [2148], [495178],1.0.4268
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocfenoadhggmkjbkpmofciaigkpchnff\3.1_0\js, Quarantined, [2148], [495178],1.0.4268
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocfenoadhggmkjbkpmofciaigkpchnff\3.1_0, Quarantined, [2148], [495178],1.0.4268
PUP.Optional.Spigot.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\OCFENOADHGGMKJBKPMOFCIAIGKPCHNFF, Quarantined, [2148], [495178],1.0.4268

File: 24
PUP.Optional.Spigot, C:\Users\{username}\AppData\Roaming\{28e56cfb-e30e-4f66-85d8-339885b726b8}\Uninstall.exe, Quarantined, [606], [373878],1.0.4268
PUP.Optional.Spigot.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Secure Preferences, Replaced, [2148], [495178],1.0.4268
PUP.Optional.Spigot.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Preferences, Replaced, [2148], [495178],1.0.4268
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\ocfenoadhggmkjbkpmofciaigkpchnff\000003.log, Quarantined, [2148], [495178],1.0.4268
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\ocfenoadhggmkjbkpmofciaigkpchnff\CURRENT, Quarantined, [2148], [495178],1.0.4268
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\ocfenoadhggmkjbkpmofciaigkpchnff\LOCK, Quarantined, [2148], [495178],1.0.4268
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\ocfenoadhggmkjbkpmofciaigkpchnff\LOG, Quarantined, [2148], [495178],1.0.4268
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\ocfenoadhggmkjbkpmofciaigkpchnff\MANIFEST-000001, Quarantined, [2148], [495178],1.0.4268
PUP.Optional.Spigot.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\OCFENOADHGGMKJBKPMOFCIAIGKPCHNFF\3.1_0\BACKGROUND.JS, Quarantined, [2148], [495178],1.0.4268
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocfenoadhggmkjbkpmofciaigkpchnff\3.1_0\css\description.css, Quarantined, [2148], [495178],1.0.4268
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocfenoadhggmkjbkpmofciaigkpchnff\3.1_0\css\popup.css, Quarantined, [2148], [495178],1.0.4268
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocfenoadhggmkjbkpmofciaigkpchnff\3.1_0\html\popup\description.html, Quarantined, [2148], [495178],1.0.4268
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocfenoadhggmkjbkpmofciaigkpchnff\3.1_0\html\popup\popup.html, Quarantined, [2148], [495178],1.0.4268
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocfenoadhggmkjbkpmofciaigkpchnff\3.1_0\js\userNewTab.js, Quarantined, [2148], [495178],1.0.4268
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocfenoadhggmkjbkpmofciaigkpchnff\3.1_0\newtab\slim_newtabpage.html, Quarantined, [2148], [495178],1.0.4268
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocfenoadhggmkjbkpmofciaigkpchnff\3.1_0\_locales\en\messages.json, Quarantined, [2148], [495178],1.0.4268
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocfenoadhggmkjbkpmofciaigkpchnff\3.1_0\_metadata\computed_hashes.json, Quarantined, [2148], [495178],1.0.4268
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocfenoadhggmkjbkpmofciaigkpchnff\3.1_0\_metadata\verified_contents.json, Quarantined, [2148], [495178],1.0.4268
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocfenoadhggmkjbkpmofciaigkpchnff\3.1_0\after.js, Quarantined, [2148], [495178],1.0.4268
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocfenoadhggmkjbkpmofciaigkpchnff\3.1_0\chromeRestore.js, Quarantined, [2148], [495178],1.0.4268
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocfenoadhggmkjbkpmofciaigkpchnff\3.1_0\contentscript.js, Quarantined, [2148], [495178],1.0.4268
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocfenoadhggmkjbkpmofciaigkpchnff\3.1_0\icon.png, Quarantined, [2148], [495178],1.0.4268
PUP.Optional.Spigot.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\ocfenoadhggmkjbkpmofciaigkpchnff\3.1_0\manifest.json, Quarantined, [2148], [495178],1.0.4268
PUP.Optional.Spigot, C:\USERS\{username}\DESKTOP\YOURFREEONLINEFORMS.EXE, Quarantined, [606], [455961],1.0.4268

Physical Sector: 0
(No malicious items detected)


(end)
As mentioned before the full version of Malwarebytes could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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