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Best Answer JBow747 , 04 April 2018 - 11:23 AM
I decided to return my computer back to the factory image, so my problem has been fixed.Please close this post. Thanks for your helpJerry Go to the full post »
Member
When I try to open Turbo Tax Basic 2017 I get the error message CLR Error 80004005 The program will terminate. I've tried to uninstall and I get the same error message.
My computer is a Dell Inspiron 17 with Windows 10.
Thanks for any help I can get.
Jerry
GeekU Junior
This error is usually related to .net 4 issue. Do you have the latest .net 4 version installed? If so, try uninstalling and reinstalling as the first step.
Member
I am unable to uninstall .net 4 because according to the microsoft web site Troubleshoot blocked .NET Framework installations and uninstallations. In Windows 8 and above, the .NET Framework is an operating system component and cannot be independently uninstalled. Updates to the .NET Framework appear in the Installed Updates tab of the Control Panel Programs and Features app.
My computer is running windows 10.
GeekU Junior
Try to download and run Microsoft's .NET Framework Repair Tool.
After that perform the following:
Click on Start menu
Type command to start searching
Right click on command prompt in list and select Run Administrator
Copy and Paste each the commands below into the command prompt
sfc /scannow (best to run 2-3 times, rebooting after each time)
(Windows 8 or higher)
dism /online /cleanup-image /restorehealth
When these have completed.
Right click on the top bar command window
Left click on Edit then Select All
Right click on the top bar again
Left click on edit then copy
paste into your reply
If any Errors are found with sfc /scannow then:
Type the following command, and then press ENTER:
findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"
Upload sfcdetails.txt from your desktop
Member
I decided to return my computer back to the factory image, so my problem has been fixed.
Please close this post.
Thanks for your help
Jerry
GeekU Junior
Okay that works. Good to hear.
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