
Stuck in a windows 10 reinstallation loop
#1
Posted 08 May 2018 - 01:11 PM

#2
Posted 08 May 2018 - 06:20 PM

#3
Posted 09 May 2018 - 10:08 AM

Renegeek,
Please provide information about your computer, is it a custom build or brand name such as Dell or HP, if a brand name, provide the model name or series number (not serial) if a custom build post the brand and model name or number for the MB, the RAM (including the amount) add on video card if one is used and the PSU (power supply unit) - the old one and the replacement) providing these details will enable us to better assist you.
#4
Posted 09 May 2018 - 12:17 PM

#5
Posted 09 May 2018 - 12:37 PM

Hi Renegeek,
Because you have failed installation issue then we need to troubleshot this issue, am i correct to assume that you are asking for assistance for Windows installation problem?
#6
Posted 09 May 2018 - 01:09 PM

#7
Posted 09 May 2018 - 01:11 PM

It's an asus X551M laptop
Did the notebook originally ship with Windows 8.1 and has since been upgraded to Windows 10.
I am... I think the errors are part of the cause
What errors and what exactly is happening.
#8
Posted 09 May 2018 - 01:13 PM

#9
Posted 09 May 2018 - 01:23 PM

You cannot execute Dism command because there is no operating system installed there was one but it is deleted when try to clean install Windows 10.
Do you have a Windows 10 installation DVD or USB flash drive?
If you have one then how did you obtain the Windows installation media?
#10
Posted 09 May 2018 - 01:24 PM

8.1 info acknowledged, if all else fails you may be able to use the recovery partition to reinstall 8.1 then do a clean install of Windows 10.
You are using a USB device for the install of Windows 10, have you disabled secure boot and from where did you get the Windows 10 media that is on the USB device.
#11
Posted 09 May 2018 - 01:29 PM

#12
Posted 09 May 2018 - 01:32 PM

#13
Posted 09 May 2018 - 01:32 PM

Thanks Phill for answering my questions sorry i have been assisting two person i got lost.
#14
Posted 09 May 2018 - 01:42 PM

#15
Posted 09 May 2018 - 01:43 PM

Thanks Phill for answering my questions sorry i have been assisting two person i got lost.
No worries Emre, rather than me getting in the way I can leave you with it.
I'll try to reinstall now with secure boot
You did mean secure boot disabled didn`t you Renegeek.
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