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Removal instructions for Inspiring Quotes

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Started by Metallica , Jun 07 2019 03:16 AM

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#1
Metallica
Posted 07 June 2019 - 03:16 AM

Metallica

    Spyware Veteran

  • GeekU Moderator
  • 33,101 posts
Content is republished with permission from Malwarebytes.

What is Inspiring Quotes?

The Malwarebytes research team has determined that Inspiring Quotes is a potentially unwanted program that behaves like adware.
This particular one add advertisements at the top of Google search results.

How do I know if my computer is affected by Inspiring Quotes?

You may see these warnings during install:

warning1.png

warning2.png

this icon in the Chrome menu-bar:

icons.png

which produces a prompt like this one when you click it:

warning5.png

and this entry in your list of installed Chrome extensions:

main.png

Despite the claim on their website that there is a compatible extension for Firefox, you'll see this warning when you try to install it:

FFfail.png

How did Inspiring Quotes get on my computer?

Adware applications use different methods for distributing themselves. This particular one was downloaded from the webstore:

webstore.png

after a redirect from their website:

website.png

How do I remove Inspiring Quotes?

Our program Malwarebytes can detect and remove this potentially unwanted program.
  • Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
Is there anything else I need to do to get rid of Inspiring Quotes?
  • No, Malwarebytes removes Inspiring Quotes completely.
How would the full version of Malwarebytes help protect me?

We hope our application and this guide have helped you eradicate this adware.

As you can see below the full version of Malwarebytes would have protected you against the Inspiring Quotes adware. It would have warned you about the website before it became too late.

protection2.png


Technical details for experts

Possible signs in FRST logs:
CHR Extension: (Inspiring Quotes) - C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfcjhkpmjagijnopidpkihniogcfjnma [2019-06-07]
Significant changes made by the installer:
File system details [View: All details] (Selection)
---------------------------------------------------
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfcjhkpmjagijnopidpkihniogcfjnma\1.0.3_0
       Adds the file manifest.json"="6/7/2019 9:17 AM, 6635 bytes, A
       Adds the file popup.html"="5/7/2019 4:58 PM, 852 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfcjhkpmjagijnopidpkihniogcfjnma\1.0.3_0\_metadata
       Adds the file computed_hashes.json"="6/7/2019 9:17 AM, 3598 bytes, A
       Adds the file verified_contents.json"="5/13/2019 6:45 PM, 2435 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfcjhkpmjagijnopidpkihniogcfjnma\1.0.3_0\assets
       Adds the file 128-logo.png"="6/7/2019 9:17 AM, 4891 bytes, A
       Adds the file 16-logo.png"="6/7/2019 9:17 AM, 600 bytes, A
       Adds the file 48-logo.png"="6/7/2019 9:17 AM, 1878 bytes, A
       Adds the file logo.png"="5/7/2019 4:58 PM, 50394 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfcjhkpmjagijnopidpkihniogcfjnma\1.0.3_0\data
       Adds the file data.json"="5/7/2019 4:58 PM, 18772 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfcjhkpmjagijnopidpkihniogcfjnma\1.0.3_0\js
       Adds the file background.js"="5/13/2019 7:38 PM, 1797 bytes, A
       Adds the file material.min.js"="5/7/2019 4:58 PM, 181118 bytes, A
       Adds the file p.js"="5/10/2019 3:08 PM, 943 bytes, A
       Adds the file setup.js"="5/7/2019 4:58 PM, 764 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\jfcjhkpmjagijnopidpkihniogcfjnma
       Adds the file 000003.log"="6/7/2019 9:17 AM, 397 bytes, A
       Adds the file CURRENT"="6/7/2019 9:17 AM, 16 bytes, A
       Adds the file LOCK"="6/7/2019 9:17 AM, 0 bytes, A
       Adds the file LOG"="6/7/2019 9:17 AM, 184 bytes, A
       Adds the file MANIFEST-000001"="6/7/2019 9:17 AM, 41 bytes, A

Registry details [View: All details] (Selection)
------------------------------------------------
    [HKEY_CURRENT_USER\Software\Google\Chrome\PreferenceMACs\Default\extensions.settings]
       "jfcjhkpmjagijnopidpkihniogcfjnma"="REG_SZ", "3F6C218513C6CA75C20E9437104D0777427B8C31221789E824447BF7535E16B6"
Malwarebytes log:
Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 6/7/19
Scan Time: 9:26 AM
Log File: 8caafa64-88f5-11e9-beca-00ffdcc6fdfc.json

-Software Information-
Version: 3.7.1.2839
Components Version: 1.0.586
Update Package Version: 1.0.10936
License: Premium

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: {computername}\{username}

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 236129
Threats Detected: 28
Threats Quarantined: 28
Time Elapsed: 6 min, 34 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 1
PUP.Optional.ResultSpark.Generic, HKCU\SOFTWARE\GOOGLE\CHROME\PREFERENCEMACS\Default\extensions.settings|jfcjhkpmjagijnopidpkihniogcfjnma, Quarantined, [14643], [685925],1.0.10936

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 7
PUP.Optional.ResultSpark.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Extensions\jfcjhkpmjagijnopidpkihniogcfjnma, Quarantined, [14643], [685925],1.0.10936
PUP.Optional.ResultSpark.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Extension Settings\jfcjhkpmjagijnopidpkihniogcfjnma, Quarantined, [14643], [685925],1.0.10936
PUP.Optional.ResultSpark.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfcjhkpmjagijnopidpkihniogcfjnma\1.0.3_0\_metadata, Quarantined, [14643], [685925],1.0.10936
PUP.Optional.ResultSpark.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfcjhkpmjagijnopidpkihniogcfjnma\1.0.3_0\assets, Quarantined, [14643], [685925],1.0.10936
PUP.Optional.ResultSpark.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfcjhkpmjagijnopidpkihniogcfjnma\1.0.3_0\data, Quarantined, [14643], [685925],1.0.10936
PUP.Optional.ResultSpark.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfcjhkpmjagijnopidpkihniogcfjnma\1.0.3_0\js, Quarantined, [14643], [685925],1.0.10936
PUP.Optional.ResultSpark.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\JFCJHKPMJAGIJNOPIDPKIHNIOGCFJNMA\1.0.3_0, Quarantined, [14643], [685925],1.0.10936

File: 20
PUP.Optional.ResultSpark.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\jfcjhkpmjagijnopidpkihniogcfjnma\000003.log, Quarantined, [14643], [685925],1.0.10936
PUP.Optional.ResultSpark.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\jfcjhkpmjagijnopidpkihniogcfjnma\CURRENT, Quarantined, [14643], [685925],1.0.10936
PUP.Optional.ResultSpark.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\jfcjhkpmjagijnopidpkihniogcfjnma\LOCK, Quarantined, [14643], [685925],1.0.10936
PUP.Optional.ResultSpark.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\jfcjhkpmjagijnopidpkihniogcfjnma\LOG, Quarantined, [14643], [685925],1.0.10936
PUP.Optional.ResultSpark.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\jfcjhkpmjagijnopidpkihniogcfjnma\MANIFEST-000001, Quarantined, [14643], [685925],1.0.10936
PUP.Optional.ResultSpark.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Secure Preferences, Replaced, [14643], [685925],1.0.10936
PUP.Optional.ResultSpark.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Preferences, Replaced, [14643], [685925],1.0.10936
PUP.Optional.ResultSpark.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\JFCJHKPMJAGIJNOPIDPKIHNIOGCFJNMA\1.0.3_0\JS\BACKGROUND.JS, Quarantined, [14643], [685925],1.0.10936
PUP.Optional.ResultSpark.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfcjhkpmjagijnopidpkihniogcfjnma\1.0.3_0\assets\128-logo.png, Quarantined, [14643], [685925],1.0.10936
PUP.Optional.ResultSpark.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfcjhkpmjagijnopidpkihniogcfjnma\1.0.3_0\assets\16-logo.png, Quarantined, [14643], [685925],1.0.10936
PUP.Optional.ResultSpark.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfcjhkpmjagijnopidpkihniogcfjnma\1.0.3_0\assets\48-logo.png, Quarantined, [14643], [685925],1.0.10936
PUP.Optional.ResultSpark.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfcjhkpmjagijnopidpkihniogcfjnma\1.0.3_0\assets\logo.png, Quarantined, [14643], [685925],1.0.10936
PUP.Optional.ResultSpark.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfcjhkpmjagijnopidpkihniogcfjnma\1.0.3_0\data\data.json, Quarantined, [14643], [685925],1.0.10936
PUP.Optional.ResultSpark.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfcjhkpmjagijnopidpkihniogcfjnma\1.0.3_0\js\material.min.js, Quarantined, [14643], [685925],1.0.10936
PUP.Optional.ResultSpark.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfcjhkpmjagijnopidpkihniogcfjnma\1.0.3_0\js\p.js, Quarantined, [14643], [685925],1.0.10936
PUP.Optional.ResultSpark.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfcjhkpmjagijnopidpkihniogcfjnma\1.0.3_0\js\setup.js, Quarantined, [14643], [685925],1.0.10936
PUP.Optional.ResultSpark.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfcjhkpmjagijnopidpkihniogcfjnma\1.0.3_0\_metadata\computed_hashes.json, Quarantined, [14643], [685925],1.0.10936
PUP.Optional.ResultSpark.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfcjhkpmjagijnopidpkihniogcfjnma\1.0.3_0\_metadata\verified_contents.json, Quarantined, [14643], [685925],1.0.10936
PUP.Optional.ResultSpark.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfcjhkpmjagijnopidpkihniogcfjnma\1.0.3_0\manifest.json, Quarantined, [14643], [685925],1.0.10936
PUP.Optional.ResultSpark.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfcjhkpmjagijnopidpkihniogcfjnma\1.0.3_0\popup.html, Quarantined, [14643], [685925],1.0.10936

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)
As mentioned before the full version of Malwarebytes could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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