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Removal instructions for DriverFixer

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Started by Metallica , Jun 13 2019 03:19 AM
AppSmart

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#1
Metallica
Posted 13 June 2019 - 03:19 AM

Metallica

    Spyware Veteran

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  • 33,101 posts
Content is republished with permission from Malwarebytes.

What is DriverFixer?

The Malwarebytes research team has determined that DriverFixer is a "driver updater". These so-called "system optimizers" sometimes use intentional false positives to convince users that their systems have problems. Then they try to sell you their software, claiming it will remove these problems.
More information can be found on our Malwarebytes Labs blog.

How do I know if I am infected with DriverFixer?

This is how the main screen of the system optimizer looks:

main.png

You will find these icons in your taskbar, your startmenu, and on your desktop:

icons.png

You may see this entry in your list of installed programs:

warning4.png

How did DriverFixer get on my computer?

These so-called system optimizers use different methods of getting installed. This particular one was downloaded from their website:

website.png

How do I remove DriverFixer?

Our program Malwarebytes can detect and remove this potentially unwanted application.
  • Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
Is there anything else I need to do to get rid of DriverFixer?
  • No, Malwarebytes removes DriverFixer completely.
How would the full version of Malwarebytes help protect me?

We hope our application and this guide have helped you eradicate this system optimizer.

As you can see below the full version of Malwarebytes would have protected you against the DriverFixer installer. It would have warned you before the application could install itself, giving you a chance to stop it before it became too late.

protection1.png


Technical details for experts

You may see these entries in FRST logs:

(AppSmart) [File not signed] C:\Program Files (x86)\DriverFixer\DriverFixer.exe
HKLM-x32\...\Run: [DriverFixer] => C:\Program Files (x86)\DriverFixer\DriverFixer.exe [945664 2017-02-15] (AppSmart) [File not signed]
HKCU\...\Run: [DriverFixer] => C:\Program Files (x86)\DriverFixer\DriverFixer.exe [945664 2017-02-15] (AppSmart) [File not signed]
C:\Users\Public\Desktop\DriverFixer.lnk
C:\Users\{username}\AppData\Roaming\AppSmart
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\DriverFixer
C:\Program Files (x86)\DriverFixer

DriverFixer (HKLM-x32\...\DriverFixer) (Version: 2.0.0.1 - AppSmart)
Alterations made by the installer:

File system details [View: All details] (Selection)
---------------------------------------------------
    Adds the folder C:\Program Files (x86)\DriverFixer
       Adds the file DriverFixer.exe"="2/15/2017 8:55 PM, 945664 bytes, A
       Adds the file DriverFixer.ico"="2/15/2017 7:54 PM, 32038 bytes, A
       Adds the file helper.exe"="2/15/2017 7:54 PM, 75264 bytes, A
       Adds the file Newtonsoft.Json.dll"="2/15/2017 7:54 PM, 440320 bytes, A
       Adds the file uninstall.exe"="6/13/2019 9:12 AM, 50091 bytes, A
    Adds the folder C:\ProgramData\Microsoft\Windows\Start Menu\Programs\DriverFixer
       Adds the file DriverFixer.lnk"="6/13/2019 9:12 AM, 1061 bytes, A
       Adds the file Uninstall.lnk"="6/13/2019 9:12 AM, 1051 bytes, A
    Adds the folder C:\Users\{username}\AppData\Roaming\AppSmart\DriverFixer.exe_Url_tfdkqeyjc2zr0pc0rlgwpbke20wvg3qq\1.0.0.2
       Adds the file log.txt"="6/13/2019 9:13 AM, 161 bytes, A
       Adds the file settings.config"="6/13/2019 9:13 AM, 1397 bytes, A
    In the existing folder C:\Users\Public\Desktop
       Adds the file DriverFixer.lnk"="6/13/2019 9:12 AM, 1043 bytes, A

Registry details [View: All details] (Selection)
------------------------------------------------
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\DriverFixer]
       "(Default)"="REG_SZ", "C:\Program Files (x86)\DriverFixer"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
       "DriverFixer"="REG_SZ", ""C:\Program Files (x86)\DriverFixer\DriverFixer.exe" /s"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\DriverFixer]
       "DisplayIcon"="REG_SZ", "C:\Program Files (x86)\DriverFixer\DriverFixer.ico"
       "DisplayName"="REG_SZ", "DriverFixer"
       "DisplayVersion"="REG_SZ", "2.0.0.1"
       "Publisher"="REG_SZ", "AppSmart"
       "UninstallString"="REG_SZ", "C:\Program Files (x86)\DriverFixer\uninstall.exe"
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
       "DriverFixer"="REG_SZ", ""C:\Program Files (x86)\DriverFixer\DriverFixer.exe" /s"
Malwarebytes log:

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 6/13/19
Scan Time: 9:22 AM
Log File: 0104cbd2-8dac-11e9-ac7d-00ffdcc6fdfc.json

-Software Information-
Version: 3.7.1.2839
Components Version: 1.0.586
Update Package Version: 1.0.11028
License: Premium

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: {computername}\{username}

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 236226
Threats Detected: 24
Threats Quarantined: 24
Time Elapsed: 9 min, 8 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 1
PUP.Optional.DriverFixer, C:\Program Files (x86)\DriverFixer\DriverFixer.exe, Quarantined, [857], [372096],1.0.11028

Module: 1
PUP.Optional.DriverFixer, C:\Program Files (x86)\DriverFixer\DriverFixer.exe, Quarantined, [857], [372096],1.0.11028

Registry Key: 4
PUP.Optional.DriverFixer, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\DriverFixer, Quarantined, [857], [372096],1.0.11028
PUP.Optional.DriverFixer, HKLM\SOFTWARE\MICROSOFT\TRACING\DriverFixer_RASAPI32, Quarantined, [857], [372522],1.0.11028
PUP.Optional.DriverFixer, HKLM\SOFTWARE\MICROSOFT\TRACING\DriverFixer_RASMANCS, Quarantined, [857], [372522],1.0.11028
PUP.Optional.DriverFixer, HKLM\SOFTWARE\WOW6432NODE\DriverFixer, Quarantined, [857], [372523],1.0.11028

Registry Value: 2
PUP.Optional.DriverFixer, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|DriverFixer, Quarantined, [857], [372096],1.0.11028
PUP.Optional.DriverFixer, HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|DriverFixer, Quarantined, [857], [372096],1.0.11028

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 4
PUP.Optional.DriverFixer, C:\PROGRAM FILES (X86)\DRIVERFIXER, Quarantined, [857], [372096],1.0.11028
PUP.Optional.DriverFixer, C:\PROGRAMDATA\MICROSOFT\WINDOWS\START MENU\PROGRAMS\DRIVERFIXER, Quarantined, [857], [372098],1.0.11028
PUP.Optional.DriverFixer, C:\Users\{username}\AppData\Roaming\AppSmart\DriverFixer.exe_Url_tfdkqeyjc2zr0pc0rlgwpbke20wvg3qq\1.0.0.2, Quarantined, [857], [372961],1.0.11028
PUP.Optional.DriverFixer, C:\USERS\{username}\APPDATA\ROAMING\APPSMART\DriverFixer.exe_Url_tfdkqeyjc2zr0pc0rlgwpbke20wvg3qq, Quarantined, [857], [372961],1.0.11028

File: 12
PUP.Optional.DriverFixer, C:\USERS\PUBLIC\DESKTOP\DRIVERFIXER.LNK, Quarantined, [857], [372097],1.0.11028
PUP.Optional.DriverFixer, C:\Program Files (x86)\DriverFixer\DriverFixer.exe, Quarantined, [857], [372096],1.0.11028
PUP.Optional.DriverFixer, C:\Program Files (x86)\DriverFixer\DriverFixer.ico, Quarantined, [857], [372096],1.0.11028
PUP.Optional.DriverFixer, C:\Program Files (x86)\DriverFixer\helper.exe, Quarantined, [857], [372096],1.0.11028
PUP.Optional.DriverFixer, C:\Program Files (x86)\DriverFixer\Newtonsoft.Json.dll, Quarantined, [857], [372096],1.0.11028
PUP.Optional.DriverFixer, C:\Program Files (x86)\DriverFixer\uninstall.exe, Quarantined, [857], [372096],1.0.11028
PUP.Optional.DriverFixer, C:\DOCUMENTS AND SETTINGS\PUBLIC\Desktop\DriverFixer.lnk, Quarantined, [857], [372096],1.0.11028
PUP.Optional.DriverFixer, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\DriverFixer\DriverFixer.lnk, Quarantined, [857], [372098],1.0.11028
PUP.Optional.DriverFixer, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\DriverFixer\Uninstall.lnk, Quarantined, [857], [372098],1.0.11028
PUP.Optional.DriverFixer, C:\Users\{username}\AppData\Roaming\AppSmart\DriverFixer.exe_Url_tfdkqeyjc2zr0pc0rlgwpbke20wvg3qq\1.0.0.2\log.txt, Quarantined, [857], [372961],1.0.11028
PUP.Optional.DriverFixer, C:\Users\{username}\AppData\Roaming\AppSmart\DriverFixer.exe_Url_tfdkqeyjc2zr0pc0rlgwpbke20wvg3qq\1.0.0.2\settings.config, Quarantined, [857], [372961],1.0.11028
PUP.Optional.DriverFixer, C:\USERS\{username}\DESKTOP\SETUP.EXE, Quarantined, [857], [372095],1.0.11028

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)
As mentioned before the full version of Malwarebytes could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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