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Removal instructions for SPP App

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Started by Metallica , Aug 13 2019 03:14 AM
searchdimension

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#1
Metallica
Posted 13 August 2019 - 03:14 AM

Metallica

    Spyware Veteran

  • GeekU Moderator
  • 33,101 posts
Content is republished with permission from Malwarebytes.

What is SPP App?

The Malwarebytes research team has determined that SPP App is a search hijacker. These so-called "hijackers" manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice.
This particular one sets itself as the default search provider and hijacks searches on major search sites.

How do I know if my computer is affected by SPP App?

You may see this entry in your list of installed Chrome extensions:

main.png

these warnings during install:

warning1.png

warning2.png

and this changed setting:

warning5.png

How did SPP App get on my computer?

Browser hijackers use different methods for distributing themselves. This particular one was downloaded from the webstore:

webstore.png

after a redirect from their website:

website.png

How do I remove SPP App?

Our program Malwarebytes can detect and remove this potentially unwanted program.
  • Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
Is there anything else I need to do to get rid of SPP App?
  • No, Malwarebytes removes SPP App completely.
How would the full version of Malwarebytes help protect me?

We hope our application and this guide have helped you eradicate this hijacker.

As you can see below the full version of Malwarebytes would have protected you against the SPP App hijacker. It would have blocked their website, giving you a chance to stop it before it became too late.

protection2.png


Technical details for experts

Possible signs in FRST logs:

CHR DefaultSearchURL: Default -> hxxps://searchprivacyplus.com/results.php?p=9040&v=400&q={searchTerms}&source=default
CHR DefaultSearchKeyword: Default -> Secure
CHR DefaultSuggestURL: Default -> hxxps://searchprivacyplus.com/gjson.php?q={searchTerms}
CHR Extension: (Secure) - C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfcfgnljnhnpgofnhgifaanbjligjlpm [2019-08-13]
Alterations made by the installer:

File system details [View: All details] (Selection)
---------------------------------------------------
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfcfgnljnhnpgofnhgifaanbjligjlpm\2.2.2.1_0
       Adds the file background.js"="8/9/2019 10:53 PM, 9104 bytes, A
       Adds the file manifest.json"="8/13/2019 9:07 AM, 1969 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfcfgnljnhnpgofnhgifaanbjligjlpm\2.2.2.1_0\_metadata
       Adds the file computed_hashes.json"="8/13/2019 9:07 AM, 451 bytes, A
       Adds the file verified_contents.json"="8/9/2019 10:59 PM, 1651 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfcfgnljnhnpgofnhgifaanbjligjlpm\2.2.2.1_0\icons
       Adds the file icon128.png"="8/13/2019 9:07 AM, 2188 bytes, A
       Adds the file icon48.png"="8/13/2019 9:07 AM, 253 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\jfcfgnljnhnpgofnhgifaanbjligjlpm
       Adds the file 000003.log"="8/13/2019 9:10 AM, 366 bytes, A
       Adds the file CURRENT"="8/13/2019 9:07 AM, 16 bytes, A
       Adds the file LOCK"="8/13/2019 9:07 AM, 0 bytes, A
       Adds the file LOG"="8/13/2019 9:07 AM, 184 bytes, A
       Adds the file MANIFEST-000001"="8/13/2019 9:07 AM, 41 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Web Applications\_crx_jfcfgnljnhnpgofnhgifaanbjligjlpm
       Adds the file SPP App.ico"="8/13/2019 9:08 AM, 162813 bytes, A
       Adds the file SPP App.ico.md5"="8/13/2019 9:08 AM, 16 bytes, A

Registry details [View: All details] (Selection)
------------------------------------------------
    [HKEY_CURRENT_USER\Software\Google\Chrome\PreferenceMACs\Default\extensions.settings]
       "jfcfgnljnhnpgofnhgifaanbjligjlpm"="REG_SZ", "19564D7F704EB0C9FC27BE120247CDE951C365082614BF2A8B3F16752DC67AD6"
Malwarebytes log:

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 8/13/19
Scan Time: 9:22 AM
Log File: 2a57ba84-bd9b-11e9-b19a-00ffdcc6fdfc.json

-Software Information-
Version: 3.8.3.2965
Components Version: 1.0.613
Update Package Version: 1.0.11981
License: Premium

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: {computername}\{username}

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 236682
Threats Detected: 21
Threats Quarantined: 21
Time Elapsed: 7 min, 34 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 1
Adware.SearchEngineHijack, HKCU\SOFTWARE\GOOGLE\CHROME\PREFERENCEMACS\Default\extensions.settings|jfcfgnljnhnpgofnhgifaanbjligjlpm, Quarantined, [374], [460702],1.0.11981

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 5
Adware.SearchEngineHijack, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Extension Settings\jfcfgnljnhnpgofnhgifaanbjligjlpm, Quarantined, [374], [460702],1.0.11981
Adware.SearchEngineHijack, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfcfgnljnhnpgofnhgifaanbjligjlpm\2.2.2.1_0\_metadata, Quarantined, [374], [460702],1.0.11981
Adware.SearchEngineHijack, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfcfgnljnhnpgofnhgifaanbjligjlpm\2.2.2.1_0\icons, Quarantined, [374], [460702],1.0.11981
Adware.SearchEngineHijack, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfcfgnljnhnpgofnhgifaanbjligjlpm\2.2.2.1_0, Quarantined, [374], [460702],1.0.11981
Adware.SearchEngineHijack, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\JFCFGNLJNHNPGOFNHGIFAANBJLIGJLPM, Quarantined, [374], [460702],1.0.11981

File: 15
Adware.SearchEngineHijack, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\jfcfgnljnhnpgofnhgifaanbjligjlpm\000003.log, Quarantined, [374], [460702],1.0.11981
Adware.SearchEngineHijack, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\jfcfgnljnhnpgofnhgifaanbjligjlpm\CURRENT, Quarantined, [374], [460702],1.0.11981
Adware.SearchEngineHijack, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\jfcfgnljnhnpgofnhgifaanbjligjlpm\LOCK, Quarantined, [374], [460702],1.0.11981
Adware.SearchEngineHijack, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\jfcfgnljnhnpgofnhgifaanbjligjlpm\LOG, Quarantined, [374], [460702],1.0.11981
Adware.SearchEngineHijack, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\jfcfgnljnhnpgofnhgifaanbjligjlpm\MANIFEST-000001, Quarantined, [374], [460702],1.0.11981
Adware.SearchEngineHijack, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Secure Preferences, Replaced, [374], [460702],1.0.11981
Adware.SearchEngineHijack, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Preferences, Replaced, [374], [460702],1.0.11981
Adware.SearchEngineHijack, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\JFCFGNLJNHNPGOFNHGIFAANBJLIGJLPM\2.2.2.1_0\MANIFEST.JSON, Quarantined, [374], [460702],1.0.11981
Adware.SearchEngineHijack, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfcfgnljnhnpgofnhgifaanbjligjlpm\2.2.2.1_0\icons\icon128.png, Quarantined, [374], [460702],1.0.11981
Adware.SearchEngineHijack, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfcfgnljnhnpgofnhgifaanbjligjlpm\2.2.2.1_0\icons\icon48.png, Quarantined, [374], [460702],1.0.11981
Adware.SearchEngineHijack, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfcfgnljnhnpgofnhgifaanbjligjlpm\2.2.2.1_0\_metadata\computed_hashes.json, Quarantined, [374], [460702],1.0.11981
Adware.SearchEngineHijack, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfcfgnljnhnpgofnhgifaanbjligjlpm\2.2.2.1_0\_metadata\verified_contents.json, Quarantined, [374], [460702],1.0.11981
Adware.SearchEngineHijack, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfcfgnljnhnpgofnhgifaanbjligjlpm\2.2.2.1_0\background.js, Quarantined, [374], [460702],1.0.11981
Adware.SearchEngineHijack, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Secure Preferences, Replaced, [374], [570730],1.0.11981
Adware.SearchEngineHijack, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Secure Preferences, Replaced, [374], [570730],1.0.11981

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)
As mentioned before the full version of Malwarebytes could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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