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New Member
I'm having random BSODs. Sometimes I can go a day or two without issue, sometimes it's only 20 or 30 mins. I know this is an an old laptop, but it still meets my needs (if a little slow). I have attached FRST logs.
Any help would be greatly appreciated. Thank you in advance. 
Addition.txt 46.27KB
380 downloads
Addition.txt 46.27KB
380 downloads
Edit by phillpower2: Removed FRST logs as not used outside of malware removal forums.
Malware Expert
Looking at your errors (at the end of Addition.txt) I'm seeing a problem with ntdll.dll. This is a Windows file and normally doesn't cause problems. The exception is when you have bad RAM, bad harddrive, or most likely on an older PC overheating caused by dust buildup in the heatsink or external vents.
Let's check the temps first:
http://www.filehippo...nload_speedfan/
Download, save and Install it (Win 7+ or Vista right click and Run As Admin.) then run it (Win 7+ or Vista right click and Run As Admin.).
It will tell you your temps in real time tho the default is to show the hard drive temp in the systray. You can change it: Hit Configure then click on the highest temp and check Show in tray. With no other programs running what is the highest temp you see? Run an anti-virus scan, play one of your games or watch a video for at least 5 minutes. What is the highest temp now?
We don't really want it to go over about 65 under load. If it does it usually means either the fan is defective (speedfan should tell you your fan speed so you can see if it is running) or (most likely) the interface between the fan and the heatsink is clogged with dust. The best fix for a clogged heatsink is to remove the fan (not the heatsink or heatpipe) and vacuum out the heatsink. However on some PCs this is major surgery. Sometimes you can blow air backwards through the exhaust vent while vacuuming at the input vent and if you are lucky it may clear the heatsink. Don't do it too long as the fan may overrev.
If we can rule out overheating then we can test the memory and the harddrive but I don't want to run any more tests until we are sure it's not overheating as that may damage the CPU.
New Member
Thanx for the help RKinner. I did as requested. After boot up temps were:
HD 0 36c
Temp 1 53c
Temp 2 53c
Core 0 12c
Core 1 13c
After 11 minutes of full screen You tube vidio temps were:
HD 0 47c
Temp 1 58c
Temp 2 58c
Core 0 13c
Core 1 13c
Malware Expert
Not as bad as I thought it would be.
In speed fan:
click on the S.M.A.R.T. tab. Click on the down arrow to the right of the Hard Disk box. Select your hard drive. Click on Perform an In-depth Online Analysis of this hard disk. Your browser will open.
At the bottom of the new page will be a line:
The link to get back and see a new report about this hard disk in the future is this.
Right click on the underlined "this" and select Copy Link Address. Move to a Reply and Paste (Ctrl + v).
Run a memory test:
https://www.howtogee...m-for-problems/
Check the file system and critical system files:
1. Double-click (My) Computer, and then right-click the hard disk that you want to check. C:
2. Click Properties, and then click Tools.
3. Under Error-checking, click Check Now. A dialog box that shows the Check disk options is displayed,
4. Check both boxes and then click Start.
You will receive the following message:
The disk check could not be performed because the disk check utility needs exclusive access to some Windows files on the disk. These files can be accessed by restarting Windows. Do you want to schedule the disk check to occur the next time you restart the computer?
Click Yes to schedule the disk check, but don't restart yet.
Right click on (My) Computer and select Manage (Continue) Then the Event Viewer. Next select Windows Logs. Right click on System and Clear Log, Clear. Repeat for Application. Reboot. The disk check will run and will probably take an hour or more to finish.
Start, All Programs, Accessories then right click on Command Prompt and Run as Administrator. Then type (with an Enter after each line).
sfc /scannow
(SPACE after sfc. This will check your critical system files. Does this finish without complaint? IF it says it couldn't fix everything then:
Copy the next two lines:
findstr /c:"[SR]" \windows\logs\cbs\cbs.log > %UserProfile%\desktop\junk.txt
notepad %UserProfile%\desktop\junk.txt
Start, All Programs, Accessories, right click on Command Prompt and Run as Administrator, Continue. Right click and Paste or Edit then Paste and the copied line should appear.
Hit Enter if notepad does not open. Copy and paste the text from notepad into a reply. Close nOtepad. Close the Command Window.
1. Please download the Event Viewer Tool by Vino Rosso
http://images.malwar...om/vino/VEW.exe
and save it to your Desktop:
2. Right-click VEW.exe and Run AS Administrator
3. Under 'Select log to query', select:
* System
4. Under 'Select type to list', select:
* Error
* Warning
Then use the 'Number of events' as follows:
1. Click the radio button for 'Number of events'
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.
Please post the Output log in your next reply then repeat but select Application. (Each time you run VEW it overwrites the log so copy the first one to a Reply or rename it before running it a second time.)
Run BlueScreenView to see if there is a non-windows driver causing the problem:
Download BlueScreenView
http://www.nirsoft.n...creen_view.html
Download is near the bottom. Use the
Download BlueScreenView with full install/uninstall support
link.
Or you can just click on
http://www.nirsoft.n...nview_setup.exe
Save and Run (install)
Program will open when install finished
When scanning is done, go Edit, Select All.
Go File, Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
New Member
Thanx again RKinner. Here are the results you requested. I really appreciate the help, G2G is awsome.
SMART Results Link: http://www.hddstatus...cation=642EDEAF
Memory Test: The Windows Memory Diagnostic tested the computer's memory and detected no errors
sfc /scannow: Windows Resource Protection did not find any integrity violations
VEW-System Log:
Vino's Event Viewer v01c run on Windows 2008 in English
Report run at 12/11/2019 12:13:00 PM
Note: All dates below are in the format dd/mm/yyyy
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 12/11/2019 7:06:28 PM
Type: Error Category: 0
Event: 36887 Source: Schannel
The following fatal alert was received: 70.
Log: 'System' Date/Time: 12/11/2019 7:06:28 PM
Type: Error Category: 0
Event: 36887 Source: Schannel
The following fatal alert was received: 70.
Log: 'System' Date/Time: 12/11/2019 7:44:27 AM
Type: Error Category: 0
Event: 7034 Source: Service Control Manager
The CSR OBEX Service service terminated unexpectedly. It has done this 1 time(s).
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 12/11/2019 10:43:54 AM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\RTSTOR failed to load for the device USB\VID_0BDA&PID_0158\20071114173400000.
Log: 'System' Date/Time: 12/11/2019 7:44:28 AM
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped.
VEW-Application:
Vino's Event Viewer v01c run on Windows 2008 in English
Report run at 12/11/2019 12:14:48 PM
Note: All dates below are in the format dd/mm/yyyy
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 12/11/2019 7:09:13 PM
Type: Error Category: 100
Event: 1000 Source: Application Error
Faulting application name: LogonUI.exe, version: 6.1.7601.17514, time stamp: 0x4ce79f70 Faulting module name: ntdll.dll, version: 6.1.7601.24524, time stamp: 0x5d804531 Exception code: 0xc0000374 Fault offset: 0x00000000000bf302 Faulting process id: 0x358 Faulting application start time: 0x01d59946196e0b8f Faulting application path: C:\Windows\system32\LogonUI.exe Faulting module path: C:\Windows\SYSTEM32\ntdll.dll Report Id: e944c610-057f-11ea-99db-001f16e2f0b8
Log: 'Application' Date/Time: 12/11/2019 10:45:21 AM
Type: Error Category: 0
Event: 100 Source: Bonjour Service
Task Scheduling Error: m->NextScheduledSPRetry 15335
Log: 'Application' Date/Time: 12/11/2019 10:45:21 AM
Type: Error Category: 0
Event: 100 Source: Bonjour Service
Task Scheduling Error: m->NextScheduledEvent 15335
Log: 'Application' Date/Time: 12/11/2019 10:45:21 AM
Type: Error Category: 0
Event: 100 Source: Bonjour Service
Task Scheduling Error: Continuously busy for more than a second
Log: 'Application' Date/Time: 12/11/2019 10:44:30 AM
Type: Error Category: 0
Event: 10 Source: Microsoft-Windows-WMI
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Log: 'Application' Date/Time: 12/11/2019 7:44:22 AM
Type: Error Category: 100
Event: 1000 Source: Application Error
Faulting application name: CsrBtOBEXService.exe, version: 2.1.63.0, time stamp: 0x4f68683b Faulting module name: CsrBtOBEXService.exe, version: 2.1.63.0, time stamp: 0x4f68683b Exception code: 0xc0000005 Fault offset: 0x0000000000006f58 Faulting process id: 0x748 Faulting application start time: 0x01d59928fb342f11 Faulting application path: C:\Program Files\CSR\CSR Harmony Wireless Software Stack\CsrBtOBEXService.exe Faulting module path: C:\Program Files\CSR\CSR Harmony Wireless Software Stack\CsrBtOBEXService.exe Report Id: 3d50482b-0520-11ea-9658-001f16e2f0b8
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
BSOD.txt:
==================================================
Dump File : 111019-35225-01.dmp
Crash Time : 11/10/2019 5:57:59 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c000001d
Parameter 2 : fffff880`00000000
Parameter 3 : fffff880`096be160
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+93ca0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.24524 (win7sp1_ldr_escrow.190916-1700)
Processor : x64
Crash Address : ntoskrnl.exe+93ca0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\111019-35225-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 277,320
Dump File Time : 11/10/2019 6:00:11 PM
==================================================
==================================================
Dump File : 111019-46145-01.dmp
Crash Time : 11/10/2019 4:23:51 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c000001d
Parameter 2 : fffff880`00000000
Parameter 3 : fffff880`090a5160
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+93ca0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.24524 (win7sp1_ldr_escrow.190916-1700)
Processor : x64
Crash Address : ntoskrnl.exe+93ca0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\111019-46145-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 277,320
Dump File Time : 11/10/2019 4:25:42 PM
==================================================
==================================================
Dump File : 111019-44959-01.dmp
Crash Time : 11/10/2019 4:19:15 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c000001d
Parameter 2 : fffff880`00000000
Parameter 3 : fffff880`095d1470
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+93ca0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.24524 (win7sp1_ldr_escrow.190916-1700)
Processor : x64
Crash Address : ntoskrnl.exe+93ca0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\111019-44959-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 277,320
Dump File Time : 11/10/2019 4:20:52 PM
==================================================
==================================================
Dump File : 080419-46410-01.dmp
Crash Time : 8/4/2019 3:36:38 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c000001d
Parameter 2 : fffff880`00000000
Parameter 3 : fffff880`08b2a160
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+93ca0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.24524 (win7sp1_ldr_escrow.190916-1700)
Processor : x64
Crash Address : ntoskrnl.exe+93ca0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\080419-46410-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 277,320
Dump File Time : 8/4/2019 3:38:04 PM
==================================================
==================================================
Dump File : 071419-31293-01.dmp
Crash Time : 7/14/2019 6:17:24 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c000001d
Parameter 2 : fffff880`00000000
Parameter 3 : fffff880`095e3160
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+93ca0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.24524 (win7sp1_ldr_escrow.190916-1700)
Processor : x64
Crash Address : ntoskrnl.exe+93ca0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071419-31293-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 277,320
Dump File Time : 7/14/2019 6:19:19 PM
==================================================
==================================================
Dump File : 071119-36707-01.dmp
Crash Time : 7/11/2019 7:43:51 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c000001d
Parameter 2 : fffff880`00000000
Parameter 3 : fffff880`06203160
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+93ca0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.24524 (win7sp1_ldr_escrow.190916-1700)
Processor : x64
Crash Address : ntoskrnl.exe+93ca0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071119-36707-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 270,712
Dump File Time : 7/11/2019 7:45:06 PM
==================================================
==================================================
Dump File : 071119-38828-01.dmp
Crash Time : 7/11/2019 7:41:03 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c000001d
Parameter 2 : fffff880`00000000
Parameter 3 : fffff880`07c2c160
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+93ca0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.24524 (win7sp1_ldr_escrow.190916-1700)
Processor : x64
Crash Address : ntoskrnl.exe+93ca0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071119-38828-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 277,264
Dump File Time : 7/11/2019 7:42:30 PM
==================================================
==================================================
Dump File : 070919-36176-01.dmp
Crash Time : 7/9/2019 5:10:56 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c000001d
Parameter 2 : fffff880`00000000
Parameter 3 : fffff880`05caa160
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+93aa0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.24524 (win7sp1_ldr_escrow.190916-1700)
Processor : x64
Crash Address : ntoskrnl.exe+93aa0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\070919-36176-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 270,712
Dump File Time : 7/9/2019 5:13:35 PM
==================================================
==================================================
Dump File : 070919-30373-01.dmp
Crash Time : 7/9/2019 5:08:10 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c000001d
Parameter 2 : fffff880`00000000
Parameter 3 : fffff880`03bb0160
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+93aa0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.24524 (win7sp1_ldr_escrow.190916-1700)
Processor : x64
Crash Address : ntoskrnl.exe+93aa0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\070919-30373-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 270,656
Dump File Time : 7/9/2019 5:10:16 PM
==================================================
==================================================
Dump File : 070919-29858-01.dmp
Crash Time : 7/9/2019 5:05:48 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c000001d
Parameter 2 : fffff880`00000000
Parameter 3 : fffff880`05c12160
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+93aa0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.24524 (win7sp1_ldr_escrow.190916-1700)
Processor : x64
Crash Address : ntoskrnl.exe+93aa0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\070919-29858-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 270,712
Dump File Time : 7/9/2019 5:07:24 PM
==================================================
==================================================
Dump File : 070919-30950-01.dmp
Crash Time : 7/9/2019 4:46:30 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c000001d
Parameter 2 : fffff880`00000000
Parameter 3 : fffff880`05c81160
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+93aa0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.24524 (win7sp1_ldr_escrow.190916-1700)
Processor : x64
Crash Address : ntoskrnl.exe+93aa0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\070919-30950-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 270,712
Dump File Time : 7/9/2019 5:05:07 PM
==================================================
==================================================
Dump File : 070919-33743-01.dmp
Crash Time : 7/9/2019 4:44:31 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c000001d
Parameter 2 : fffff880`00000000
Parameter 3 : fffff880`0925e160
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+93aa0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.24524 (win7sp1_ldr_escrow.190916-1700)
Processor : x64
Crash Address : ntoskrnl.exe+93aa0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\070919-33743-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 277,320
Dump File Time : 7/9/2019 4:45:53 PM
==================================================
==================================================
Dump File : 070919-38984-01.dmp
Crash Time : 7/9/2019 4:39:52 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c000001d
Parameter 2 : fffff880`00000000
Parameter 3 : fffff880`09884160
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+93aa0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.24524 (win7sp1_ldr_escrow.190916-1700)
Processor : x64
Crash Address : ntoskrnl.exe+93aa0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\070919-38984-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 277,320
Dump File Time : 7/9/2019 4:41:34 PM
==================================================
==================================================
Dump File : 061719-21590-01.dmp
Crash Time : 6/17/2019 7:13:48 AM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c000001d
Parameter 2 : fffff880`00000000
Parameter 3 : fffff880`0896a160
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+939a0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.24524 (win7sp1_ldr_escrow.190916-1700)
Processor : x64
Crash Address : ntoskrnl.exe+939a0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\061719-21590-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 277,320
Dump File Time : 6/17/2019 7:14:42 AM
==================================================
==================================================
Dump File : 061619-23587-01.dmp
Crash Time : 6/16/2019 3:06:38 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c000001d
Parameter 2 : fffff880`00000000
Parameter 3 : fffff880`09714a50
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+939a0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.24524 (win7sp1_ldr_escrow.190916-1700)
Processor : x64
Crash Address : ntoskrnl.exe+939a0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\061619-23587-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 277,320
Dump File Time : 6/16/2019 3:07:39 PM
==================================================
==================================================
Dump File : 061119-20514-01.dmp
Crash Time : 6/11/2019 4:22:53 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c000001d
Parameter 2 : fffff880`00000000
Parameter 3 : fffff880`0a664160
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+939a0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.24524 (win7sp1_ldr_escrow.190916-1700)
Processor : x64
Crash Address : ntoskrnl.exe+939a0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\061119-20514-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 277,320
Dump File Time : 6/11/2019 4:23:52 PM
==================================================
==================================================
Dump File : 061119-23228-01.dmp
Crash Time : 6/11/2019 6:24:56 AM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c000001d
Parameter 2 : fffff880`00000000
Parameter 3 : fffff880`0963b160
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+939a0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.24524 (win7sp1_ldr_escrow.190916-1700)
Processor : x64
Crash Address : ntoskrnl.exe+939a0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\061119-23228-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 277,320
Dump File Time : 6/11/2019 6:26:16 AM
==================================================
==================================================
Dump File : 061119-40076-01.dmp
Crash Time : 6/11/2019 6:09:33 AM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c000001d
Parameter 2 : fffff880`00000000
Parameter 3 : fffff880`09d4c160
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+939a0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.24524 (win7sp1_ldr_escrow.190916-1700)
Processor : x64
Crash Address : ntoskrnl.exe+939a0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\061119-40076-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 277,320
Dump File Time : 6/11/2019 6:11:43 AM
==================================================
==================================================
Dump File : 111517-22417-01.dmp
Crash Time : 11/15/2017 3:30:14 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c000001d
Parameter 2 : fffff880`00000000
Parameter 3 : fffff880`0993e160
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70e00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.24524 (win7sp1_ldr_escrow.190916-1700)
Processor : x64
Crash Address : ntoskrnl.exe+70e00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\111517-22417-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 277,600
Dump File Time : 11/15/2017 3:31:28 PM
==================================================
==================================================
Dump File : 111517-25350-01.dmp
Crash Time : 11/15/2017 3:26:18 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c000001d
Parameter 2 : fffff880`00000000
Parameter 3 : fffff880`071ac470
Parameter 4 : 00000000`00000000
Caused By Driver : ataport.SYS
Caused By Address : ataport.SYS+bf6b
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+70e00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\111517-25350-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 277,600
Dump File Time : 11/15/2017 3:28:00 PM
==================================================
==================================================
Dump File : 020716-22339-01.dmp
Crash Time : 2/7/2016 7:01:04 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`03cb6060
Parameter 3 : fffff800`0443c4d8
Parameter 4 : fffffa80`0489e010
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+73c00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.24524 (win7sp1_ldr_escrow.190916-1700)
Processor : x64
Crash Address : ntoskrnl.exe+73c00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\020716-22339-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 756,176
Dump File Time : 2/7/2016 8:39:34 PM
==================================================
==================================================
Dump File : 020716-21762-01.dmp
Crash Time : 2/7/2016 12:34:34 AM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`0469fa10
Parameter 3 : fffff800`00b9a4d8
Parameter 4 : fffffa80`04c4bb00
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+73c00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.24524 (win7sp1_ldr_escrow.190916-1700)
Processor : x64
Crash Address : ntoskrnl.exe+73c00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\020716-21762-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 761,448
Dump File Time : 2/7/2016 6:38:47 PM
==================================================
==================================================
Dump File : 012716-21169-01.dmp
Crash Time : 1/26/2016 9:38:17 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`046c7060
Parameter 3 : fffff800`00b9a4d8
Parameter 4 : fffffa80`04a876a0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+73c00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.24524 (win7sp1_ldr_escrow.190916-1700)
Processor : x64
Crash Address : ntoskrnl.exe+73c00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\012716-21169-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 761,088
Dump File Time : 1/27/2016 5:45:43 PM
==================================================
==================================================
Dump File : 120915-27034-01.dmp
Crash Time : 12/8/2015 3:26:13 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`046a3a10
Parameter 3 : fffff800`00b9a4d8
Parameter 4 : fffffa80`06a96c60
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+73c40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.24524 (win7sp1_ldr_escrow.190916-1700)
Processor : x64
Crash Address : ntoskrnl.exe+73c40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\120915-27034-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 761,440
Dump File Time : 12/9/2015 8:06:40 AM
==================================================
==================================================
Dump File : 112915-30420-01.dmp
Crash Time : 11/29/2015 12:43:24 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`0463da10
Parameter 3 : fffff800`0443c4d8
Parameter 4 : fffffa80`0409aca0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+73c40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.24524 (win7sp1_ldr_escrow.190916-1700)
Processor : x64
Crash Address : ntoskrnl.exe+73c40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\112915-30420-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 761,376
Dump File Time : 11/29/2015 3:15:28 PM
==================================================
==================================================
Dump File : 081115-21855-01.dmp
Crash Time : 8/10/2015 10:18:16 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`046a2a10
Parameter 3 : fffff800`044414d8
Parameter 4 : fffffa80`06a97010
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+748c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.24524 (win7sp1_ldr_escrow.190916-1700)
Processor : x64
Crash Address : ntoskrnl.exe+748c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\081115-21855-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 825,008
Dump File Time : 8/11/2015 1:13:41 PM
==================================================
==================================================
Dump File : 080915-21091-01.dmp
Crash Time : 8/8/2015 9:04:51 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`03cb5a10
Parameter 3 : fffff800`044484d8
Parameter 4 : fffffa80`06b97010
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+748c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.24524 (win7sp1_ldr_escrow.190916-1700)
Processor : x64
Crash Address : ntoskrnl.exe+748c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\080915-21091-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 761,432
Dump File Time : 8/9/2015 3:34:48 PM
==================================================
==================================================
Dump File : 080815-28672-01.dmp
Crash Time : 8/7/2015 9:54:45 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`046a1a10
Parameter 3 : fffff800`00b9a4d8
Parameter 4 : fffffa80`078df7f0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+748c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.24524 (win7sp1_ldr_escrow.190916-1700)
Processor : x64
Crash Address : ntoskrnl.exe+748c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\080815-28672-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 824,920
Dump File Time : 8/8/2015 6:23:44 AM
==================================================
==================================================
Dump File : 070515-33275-01.dmp
Crash Time : 7/5/2015 2:04:17 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c000001d
Parameter 2 : fffff880`00000000
Parameter 3 : fffff880`07175470
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.24524 (win7sp1_ldr_escrow.190916-1700)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\070515-33275-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 277,320
Dump File Time : 7/5/2015 2:05:43 PM
==================================================
==================================================
Dump File : 031915-24866-01.dmp
Crash Time : 3/18/2015 6:54:53 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`0467b1a0
Parameter 3 : fffff800`00b9c4d8
Parameter 4 : fffffa80`07558940
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.24524 (win7sp1_ldr_escrow.190916-1700)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\031915-24866-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 761,368
Dump File Time : 3/19/2015 5:16:18 PM
==================================================
==================================================
Dump File : 120414-23088-01.dmp
Crash Time : 12/3/2014 9:14:12 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`0465ba10
Parameter 3 : fffff800`0444a4d8
Parameter 4 : fffffa80`04a31c60
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.24524 (win7sp1_ldr_escrow.190916-1700)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\120414-23088-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 825,560
Dump File Time : 12/4/2014 1:19:47 PM
==================================================
==================================================
Dump File : 111214-23743-01.dmp
Crash Time : 11/11/2014 11:16:43 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`0465da10
Parameter 3 : fffff800`00ba2748
Parameter 4 : fffffa80`04e20300
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.24524 (win7sp1_ldr_escrow.190916-1700)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\111214-23743-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 761,360
Dump File Time : 11/12/2014 7:32:50 AM
==================================================
==================================================
Dump File : 082314-30232-01.dmp
Crash Time : 8/23/2014 2:45:39 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c000001d
Parameter 2 : fffff880`00000000
Parameter 3 : fffff880`09426470
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.24524 (win7sp1_ldr_escrow.190916-1700)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\082314-30232-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 277,320
Dump File Time : 8/23/2014 2:46:55 PM
==================================================
==================================================
Dump File : 070914-17222-01.dmp
Crash Time : 7/9/2014 4:54:19 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c000001d
Parameter 2 : fffff880`00000000
Parameter 3 : fffff880`09188470
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.24524 (win7sp1_ldr_escrow.190916-1700)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\070914-17222-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 277,320
Dump File Time : 7/9/2014 4:55:43 PM
==================================================
==================================================
Dump File : 070914-21028-01.dmp
Crash Time : 7/9/2014 9:17:37 AM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c000001d
Parameter 2 : fffff880`00000000
Parameter 3 : fffff880`08578150
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.24524 (win7sp1_ldr_escrow.190916-1700)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\070914-21028-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 277,320
Dump File Time : 7/9/2014 9:18:44 AM
==================================================
==================================================
Dump File : 102112-21871-01.dmp
Crash Time : 10/21/2012 8:59:17 AM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c000001d
Parameter 2 : fffff880`00000000
Parameter 3 : fffff880`09aac150
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.24524 (win7sp1_ldr_escrow.190916-1700)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\102112-21871-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 277,320
Dump File Time : 10/21/2012 9:03:01 AM
==================================================
==================================================
Dump File : 070312-31917-01.dmp
Crash Time : 7/3/2012 3:05:06 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c000001d
Parameter 2 : fffff880`00000000
Parameter 3 : fffff880`090584b0
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.24524 (win7sp1_ldr_escrow.190916-1700)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\070312-31917-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 277,320
Dump File Time : 7/3/2012 3:06:27 PM
==================================================
==================================================
Dump File : 070312-19546-01.dmp
Crash Time : 7/3/2012 12:34:46 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c000001d
Parameter 2 : fffff880`00000000
Parameter 3 : fffff880`07f4b150
Parameter 4 : 00000000`00000000
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+afe2d
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\070312-19546-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 277,320
Dump File Time : 7/3/2012 12:36:01 PM
==================================================
==================================================
Dump File : 042812-19250-01.dmp
Crash Time : 4/28/2012 6:38:09 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c000001d
Parameter 2 : fffff880`00000000
Parameter 3 : fffff880`091844b0
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc80
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.24524 (win7sp1_ldr_escrow.190916-1700)
Processor : x64
Crash Address : ntoskrnl.exe+7cc80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\042812-19250-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 277,336
Dump File Time : 4/28/2012 6:39:28 PM
==================================================
==================================================
Dump File : 122411-19780-01.dmp
Crash Time : 12/24/2011 9:21:50 AM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c000001d
Parameter 2 : fffff880`00000000
Parameter 3 : fffff880`08325150
Parameter 4 : 00000000`00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+acd3c
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\122411-19780-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 277,336
Dump File Time : 12/24/2011 9:22:51 AM
==================================================
==================================================
Dump File : 111710-22323-01.dmp
Crash Time : 11/17/2010 6:33:32 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x1000009f
Parameter 1 : 00000000`00000004
Parameter 2 : 00000000`00000258
Parameter 3 : fffffa80`03ce3b60
Parameter 4 : fffff800`00b9c4d0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+765da
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.24524 (win7sp1_ldr_escrow.190916-1700)
Processor : x64
Crash Address : ntoskrnl.exe+765da
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\111710-22323-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 572,488
Dump File Time : 11/17/2010 6:34:48 PM
==================================================
Malware Expert
Both BlueScreenView and the HD SMART show what looks like a heat problem. Have you been running the Laptop on a soft surface like a bed? This will block the air vents (on the bottom) and cause it to overheat.
The other problem I see is with CSR Harmony. If you need it then you need to find a newer version of the software.
New Member
Thank you so much for your help. I appreciate everything you g2g folks do for us less than skilled individuals. I'm careful to (almost) always use the "Lap Top" on a hard surface. I also use a usb powered cooling stand when using for extended periods of time (did not use while testing). I will delete CSR Harmony and look for up to date CSR Harmony software. Should I attempt to take this thing apart and clean the insides? I have basic disassembly instructions for this machine. Visual inspection doesn't show anything alarming. I will let you know how the rest of the week goes with a post.
Again, Thank You for your help
DHRocker
Malware Expert
You shouldn't need to clean it unless Speedfan says it is running over 65 under load. Depending on the laptop this can be a simple job (Dell) or a total disassembly (HP). You have to be careful not to unscrew the heatsink or heat pipe. If these are disturbed you will have to clean the thermal pad(s) off and replace with new thermal paste. (I like Arctic Silver 5 - Amazon has a kit with cleaner and conditioner for about $12. You may want to consider replacing the thermal pads wit thermal paste while you are at it anyway. Sometimes the pads will dry out (especially when the laptop overheats) ). Removing the fan is usually enough to allow you to get to the heatsink fins to clean them with a vacuum cleaner hose. Some PC makers like to use different sized screws (HP) so it is important to keep track of where each screw came from. I tape a piece of masking tape glue side up then draw a detailed map locating each screw and give it a number or letter. Write the whole series of numbers or letters on the tape holding the upside down tape in place then stick each screw to the tape next to its number or letter.
What does the CSR Harmony software do anyway? Do you have a second WiFi adapter?
New Member
The CSR Harmony software came with a $7 Bluetooth adapter. I'll get a descent adapter from amazon when I order the kit re-do the thermal paste and pads. Thanx for the tape trick. (That will solve a lot of headaches before they happen.) Of course this is an HP. (Nothing easy in my world)
Before I get to carried away I think I'll watch a couple movies and watch speedFan.
Thank You again for all of your help. I'll post again if I have any issues.
DHRocker
Malware Expert
The last HP I did I had to pull the motherboard out to get to the fan. Took most of the day to do. I think some of their newer laptops let you get to the fan a bit easier. Probably too many people like me complained.
Good idea to wait to see if the problem returns. SFC might have fixed a bad file.
New Member
Thanx again. I'll post an update in a few days. If all is well we can close this out then. Put another feather in your cap and have a wonderful week.
DHRocker
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