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Removal instructions for IncognitoSearchPro

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Metallica

Metallica

    Spyware Veteran

  • GeekU Moderator
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Content is republished with permission from Malwarebytes.

What is IncognitoSearchPro?

The Malwarebytes research team has determined that IncognitoSearchPro is a search hijacker. These so-called "hijackers" manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice.
This particular one is a search hijacker and uses web push notifications. It also adds advertisements to your search results in the form of search recommendations.

notifications.png

recommendations.png

How do I know if my computer is affected by IncognitoSearchPro?

You may see this entry in your list of installed Chrome extensions:

main.png

and these warnings during install:

warning1.png

warning2.png

warning3.png

and these changed settings:

warning5.png

warning6.png

How did IncognitoSearchPro get on my computer?

Browser hijackers use different methods for distributing themselves. This particular one was downloaded from the webstore:

webstore.png

after a redirect from their website:

website.png

How do I remove IncognitoSearchPro?

Our program Malwarebytes can detect and remove this potentially unwanted program.
  • Please download Malwarebytes for Windows to your desktop.
  • Double-click MBSetup.exe and follow the prompts to install the program.
  • When your Malwarebytes for Windows installation completes, the program opens to the Welcome to Malwarebytes screen.
  • Click on the Get started button.
  • Click Scan to start a Threat Scan.
  • When the scan is finished click Quarantine to remove the found threats.
  • Reboot the system if prompted to complete the removal process.
Is there anything else I need to do to get rid of IncognitoSearchPro?
  • No, Malwarebytes removes IncognitoSearchPro completely.
  • If you have allowed the notifications you can read here how to disable them.
How would the full version of Malwarebytes help protect me?

We hope our application and this guide have helped you eradicate this hijacker.

The full version of Malwarebytes, as well as Browser Guard would have protected you against the IncognitoSearchPro hijacker. It would have blocked their website, giving you a chance to stop before it became too late.

Technical details for experts

Possible signs in FRST logs:

CHR Notifications: Default -> hxxps://install.incognitosearchpro.com
CHR DefaultSearchURL: Default -> hxxps://feed.incognitosearchpro.com/?q={searchTerms}&publisher=incognitosearchpro&barcodeid=586390000000000
CHR DefaultSearchKeyword: Default -> IncognitoSearchPro
CHR DefaultSuggestURL: Default -> hxxps://api.incognitosearchpro.com/suggest/get?q={searchTerms}
CHR Extension: (IncognitoSearchPro) - C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\jjenlgjplfbkcblajicehijdofcnamij [2021-01-03]
Alterations made by the installer:

File system details [View: All details] (Selection)
---------------------------------------------------
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\jjenlgjplfbkcblajicehijdofcnamij\1.1.0_0
       Adds the file manifest.json"="1/3/2021 12:39 PM, 2156 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\jjenlgjplfbkcblajicehijdofcnamij\1.1.0_0\_metadata
       Adds the file computed_hashes.json"="1/3/2021 12:39 PM, 6725 bytes, A
       Adds the file verified_contents.json"="11/11/2020 11:13 AM, 2049 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\jjenlgjplfbkcblajicehijdofcnamij\1.1.0_0\images
       Adds the file logo-white-text.png"="11/11/2020 11:13 AM, 0 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\jjenlgjplfbkcblajicehijdofcnamij\1.1.0_0\images\icons
       Adds the file 128x128.png"="1/3/2021 12:39 PM, 5896 bytes, A
       Adds the file 16x16.png"="1/3/2021 12:39 PM, 629 bytes, A
       Adds the file 64x64.png"="1/3/2021 12:39 PM, 2591 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\jjenlgjplfbkcblajicehijdofcnamij\1.1.0_0\scripts
       Adds the file background.js"="11/11/2020 11:13 AM, 553493 bytes, A
       Adds the file sitecontent.js"="11/11/2020 11:13 AM, 77 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\jjenlgjplfbkcblajicehijdofcnamij
       Adds the file 000003.log"="1/3/2021 12:42 PM, 820 bytes, A
       Adds the file CURRENT"="1/3/2021 12:39 PM, 16 bytes, A
       Adds the file LOCK"="1/3/2021 12:39 PM, 0 bytes, A
       Adds the file LOG"="1/3/2021 12:39 PM, 183 bytes, A
       Adds the file MANIFEST-000001"="1/3/2021 12:39 PM, 41 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Web Applications\_crx_jjenlgjplfbkcblajicehijdofcnamij
       Adds the file IncognitoSearchPro.ico"="1/3/2021 12:39 PM, 187549 bytes, A
       Adds the file IncognitoSearchPro.ico.md5"="1/3/2021 12:39 PM, 16 bytes, A

Registry details [View: All details] (Selection)
------------------------------------------------
    [HKEY_CURRENT_USER\Software\Google\Chrome\PreferenceMACs\Default\extensions.settings]
       "jjenlgjplfbkcblajicehijdofcnamij"="REG_SZ", "4EDE5778021863D8192FB2E6257FB0CDC8F7BF10B9DFEF14DEC8EE0446EE2BDF"
Malwarebytes log:

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 1/3/21
Scan Time: 12:50 PM
Log File: e1bbb86a-4db9-11eb-9193-080027235d76.json

-Software Information-
Version: 4.3.0.98
Components Version: 1.0.1130
Update Package Version: 1.0.35219
License: Premium

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: {computername}\{username}

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 232720
Threats Detected: 12
Threats Quarantined: 12
Time Elapsed: 5 min, 6 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 1
Adware.SearchEngineHijack.Generic, HKCU\SOFTWARE\GOOGLE\CHROME\PREFERENCEMACS\Default\extensions.settings|jjenlgjplfbkcblajicehijdofcnamij, Quarantined, 15230, 799722, , , , , , 

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 2
Adware.SearchEngineHijack.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Extension Settings\jjenlgjplfbkcblajicehijdofcnamij, Quarantined, 15230, 799722, , , , , , 
Adware.SearchEngineHijack.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\JJENLGJPLFBKCBLAJICEHIJDOFCNAMIJ, Quarantined, 15230, 799722, 1.0.35219, , ame, , , 

File: 9
Adware.SearchEngineHijack.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Secure Preferences, Replaced, 15230, 799722, , , , , BA6C880691BE78E47CE28C116F67279B, 58987ABC11700AA3BFBDE41848DD1BDAC034A236E144D9E628619F4FC948CB7C
Adware.SearchEngineHijack.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Preferences, Replaced, 15230, 799722, , , , , 9A101D6305D36530DB7D12A82A535695, FA2147C3D5A2AA201526580BA61181B65358FD8ECADDC7C1DC86369C938D9176
Adware.SearchEngineHijack.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\jjenlgjplfbkcblajicehijdofcnamij\000003.log, Quarantined, 15230, 799722, , , , , 4E72046F9105282AF12F1537FDDD2ACD, 63950B96F4A1F985F78876B11B9CA4A95405C86B88D82E0313744A17466BB6F7
Adware.SearchEngineHijack.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\jjenlgjplfbkcblajicehijdofcnamij\CURRENT, Quarantined, 15230, 799722, , , , , 46295CAC801E5D4857D09837238A6394, 0F1BAD70C7BD1E0A69562853EC529355462FCD0423263A3D39D6D0D70B780443
Adware.SearchEngineHijack.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\jjenlgjplfbkcblajicehijdofcnamij\LOCK, Quarantined, 15230, 799722, , , , , , 
Adware.SearchEngineHijack.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\jjenlgjplfbkcblajicehijdofcnamij\LOG, Quarantined, 15230, 799722, , , , , 60BF8DC915AA7DC06700005AB52442D1, 8C3F617379D4A833CFCFDF7191CA6DDCFA33FA031EDB2AA129E6192A8236D5DC
Adware.SearchEngineHijack.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\jjenlgjplfbkcblajicehijdofcnamij\MANIFEST-000001, Quarantined, 15230, 799722, , , , , 5AF87DFD673BA2115E2FCF5CFDB727AB, F9D31B278E215EB0D0E9CD709EDFA037E828F36214AB7906F612160FEAD4B2B4
Adware.SearchEngineHijack.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\JJENLGJPLFBKCBLAJICEHIJDOFCNAMIJ\1.1.0_0\MANIFEST.JSON, Quarantined, 15230, 799722, 1.0.35219, , ame, , 15D96ABA2B650A1CD369B08E66F8DF72, 6D03B241B19BCB21A3B248F710B89090426B5886ABE580D1D9C2DDDBB518B5A0
PUP.Optional.PushNotifications.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Preferences, Replaced, 15847, 832955, 1.0.35219, , ame, , 9A101D6305D36530DB7D12A82A535695, FA2147C3D5A2AA201526580BA61181B65358FD8ECADDC7C1DC86369C938D9176

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)
As mentioned before the full version of Malwarebytes could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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