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Removal instructions for Still Sherpa

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Metallica

Metallica

    Spyware Veteran

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Content is republished with permission from Malwarebytes.

What is Still Sherpa?

The Malwarebytes research team has determined that Still Sherpa is a browser hijacker. These so-called "hijackers" manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice.
This particualr one is offered under false pretences.

How do I know if my computer is affected by Still Sherpa?

You may see this entry in your list of installed Chrome extensions:

main.png

You may have noticed these warnings during install:

warning1.png

warning2.png

How did Still Sherpa get on my computer?

Browser hijackers use different methods for distributing themselves. This particular one was downloaded from the webstore:

webstore.png

after a redirect from their website:

website.png

How do I remove Still Sherpa?

Our program Malwarebytes can detect and remove this search hijacker.
  • Please download Malwarebytes for Windows to your desktop.
  • Double-click MBSetup.exe and follow the prompts to install the program.
  • When your Malwarebytes for Windows installation completes, the program opens to the Welcome to Malwarebytes screen.
  • Click on the Get started button.
  • Click Scan to start a Threat Scan.
  • When the scan is finished click Quarantine to remove the found threats.
  • Reboot the system if prompted to complete the removal process.
Is there anything else I need to do to get rid of Still Sherpa?
  • No, Malwarebytes removes Still Sherpa completely.
How would the full version of Malwarebytes help protect me?

We hope our application and this guide have helped you eradicate this hijacker.

As you can see below Malwarebytes Browser Guard, and the full version of Malwarebytes would have protected you against the Still Sherpa hijacker. It would have blocked their website, giving you a chance to stop it before it became too late.

protection1.png


protection2.png


Technical details for experts

Possible signs in FRST logs:

CHR Extension: (Still Sherpa) - C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hlanljjlfdfgojmidpepjhnlppaojggh [2021-09-27]
Alterations made by the installer:

File system details [View: All details] (Selection)
---------------------------------------------------
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hlanljjlfdfgojmidpepjhnlppaojggh\1.0_0
       Adds the file background.js"="7/6/2021 10:31 AM, 2149 bytes, A
       Adds the file inject.js"="7/6/2021 10:31 AM, 6861 bytes, A
       Adds the file logo-128.png"="9/27/2021 2:13 PM, 8457 bytes, A
       Adds the file manifest.json"="9/27/2021 2:13 PM, 997 bytes, A
    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hlanljjlfdfgojmidpepjhnlppaojggh\1.0_0\_metadata
       Adds the file computed_hashes.json"="9/27/2021 2:13 PM, 286 bytes, A
       Adds the file verified_contents.json"="7/6/2021 10:31 AM, 1629 bytes, A

Registry details [View: All details] (Selection)
------------------------------------------------
    [HKEY_CURRENT_USER\Software\Google\Chrome\PreferenceMACs\Default\extensions.settings]
       "hlanljjlfdfgojmidpepjhnlppaojggh"="REG_SZ", "EE070591401FA0FBD117ADD50F15D7F636C7B4308766212293229F1E46DF3DD3"
Malwarebytes log:

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 9/27/21
Scan Time: 2:31 PM
Log File: df875cc8-1f8e-11ec-954f-080027235d76.json

-Software Information-
Version: 4.4.7.134
Components Version: 1.0.1464
Update Package Version: 1.0.45404
License: Premium

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: {username}-PC\{username}

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 259206
Threats Detected: 5
Threats Quarantined: 5
Time Elapsed: 2 min, 18 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 1
PUP.Optional.SearchHijacker.Generic, HKCU\SOFTWARE\GOOGLE\CHROME\PREFERENCEMACS\Default\extensions.settings|hlanljjlfdfgojmidpepjhnlppaojggh, Quarantined, 269, 982677, , , , , , 

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 1
PUP.Optional.SearchHijacker.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\HLANLJJLFDFGOJMIDPEPJHNLPPAOJGGH, Quarantined, 269, 982677, 1.0.45404, , ame, , , 

File: 3
PUP.Optional.SearchHijacker.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Secure Preferences, Replaced, 269, 982677, , , , , 5346FBE90BC2B8E0DB5E71E8451D35DC, 8CAA303D8203A37FB529FD80D1CC61169D845A0A5919D2E0410DB1D87B45E10F
PUP.Optional.SearchHijacker.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Preferences, Replaced, 269, 982677, , , , , 429D0FA7116214026B4FF7E2DEA588E8, 2E5FAE43D3E839758DCAECB9C65114CB4A7CDE9A882F02DF8BCA3E954CA1C12E
PUP.Optional.SearchHijacker.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\HLANLJJLFDFGOJMIDPEPJHNLPPAOJGGH\1.0_0\MANIFEST.JSON, Quarantined, 269, 982677, 1.0.45404, , ame, , 9EEF7220836BCB8998EB80EC06AEBB67, 3E0CDA704B95190A51EDD0B4E5AF75E03F9BAB4F40A5C29F4513D330AC1DD54E

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)
As mentioned before the full version of Malwarebytes could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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