Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Help cleaning hard drive [Closed]


  • This topic is locked This topic is locked

#1
ndskykng

ndskykng

    Member

  • Member
  • PipPipPip
  • 166 posts

I think its possible I fell for a phishing email, was just a reflex.  But anyway since then computer feels like its slower/ has less memory avail.  Maybe I'm being paranoid but can the smart people here help me run the needed scans to help clean up this mess?  Thanks


  • 0

Advertisements


#2
DR M

DR M

    The Grecian Geek

  • Malware Removal
  • 4,225 posts

Hi.

 

We need to check some logs, in order to say if the computer is infected or not. To do so...

Download Farbar Recovery Scan Tool and save it to your desktop. --> IMPORTANT

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

If your antivirus software detects the tool as malicious, it’s safe to allow FRST to run. It is a false-positive detection.

If English is not your primary language, right click on FRST.exe/FRST64.exe and rename to FRSTEnglish.exe/FRST64English.exe

  • Double-click the FRST icon to run the tool. When the tool opens click Yes to disclaimer.
  • Press Scan button and wait for a while.
  • The scanner will produced two logs on your Desktop: FRST.txt and Addition.txt.
  • Please attach the content of these two logs in your next reply.

(To attach the files, click on the More Reply Options at the bottom right of the reply area, and then choose Attach File)


  • 0

#3
DR M

DR M

    The Grecian Geek

  • Malware Removal
  • 4,225 posts
Due to lack of feedback, this topic has been closed.
 
If you need this topic reopened, please contact a staff member, or send me a personal message (hoover with the mouse on my profile name and choose Send message).

  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP