[Rascle53]

I recently purchased a HP Omen 17.3"  Intel® Core™ i7-9750H CPU @ 2.60GHz   2.59 GHz  with 32 gig ram. From my investigation before I got it, this thing should be a beast. ( should be ) here's the set up, main drive is 128gb M2 that has windows system on it, second drive is a 2.5 1TB Hdd for where games and formation is stored. 

   Problem; this thing is slower than January molasses booting games. For instance, my grandson has a Acer nitro 5 with Ryzen cpu 16GB ram running 2 256GB M2's. Now if we both boot the same game at the same times, i'll be waiting at least a minute and a half more for mine to load. Were sitting side by side and on the same network. 

  I've switched out the 1TB HDD for a 2.5 SSD thinking it would load game faster since the SSD if faster than a HDD. It stayed primarily the same, I may of gained a bit, but not much. 

  My Question; If I replaced the 128GB M2 with a 1TB M2 so it would hold games and all and wouldn't have to interface with a second drive, would it get this disappointment up and moving ?

PS. His machine is running Nvidia GeForce 1650 where mine is running the 1660 if that would make any differance.

  Any and all suggestions and help is greatly appreciated

Thank You

Rascle

 

Edit by phillpower2: Merged duplicate OPs as both had been replied to.

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Try performing a Clean Boot. If everything is working fine now you can keep it this way or, you can add one Startup item and/or Service at a time until it slows down again. When it does you will have found your culprit.

[SpywareDr]

Try performing a Clean Boot. If everything is working fine now you can keep it this way or, you can add one Startup item and/or Service at a time until it slows down again. When it does you will have found your culprit.

[RKinner]

Let's get a benchmark:

 

 

https://www.userbenchmark.com

 

 

Click on Free Download.  Save the file then right click and Run As Admin.  Close all programs and pause your antivirus before starting.

 

 

When it finishes it will open a browser.  Copy the URL and paste it into a Reply.

 

 

Get Process Explorer

 

https://live.sysinte...com/procexp.exe

 

Save it to your desktop then run it (Vista or Win7+ - right click and Run As Administrator).  

View and check Show Processes From All Users 

 

View, Select Column, check Verified Signer, OK

Options, Verify Image Signatures

 

 

Click twice on the CPU column header  to sort things by CPU usage with the big hitters at the top.  

 

Wait a full minute then:

 

File, Save As, Save.  Note the file name.   Open the file  on your desktop and copy and paste the text to a reply.

 

 

 

Get the free version of Speccy:

 

http://www.filehippo.com/download_speccy/  

 

(Look in the upper right for the Download

Latest Version button  - Do NOT press the large Start Download button on the upper left!)  

Download, Save and Install it.  Tell it you do not need CCLEANER.    Run Speccy.  When it finishes (the little icon in the bottom left will stop moving), 

File, Save as Text File,  (to your desktop) note the name it gives. OK.  Open the file in notepad and delete the line that gives the serial number of your Operating System.  

(It will be near the top,  10-20  lines down.) Save the file.  Attach the file to your next post.  Attaching the log is the best option as it is too big for the forum.  Attaching is a multi step process.

 

First click on More Reply Options

Then scroll down to where you see

Choose File and click on it.  Point it at the file and hit Open.

Now click on Attach this file.

 

 

Latency Monitor:

 

Go to

 

http://www.resplendence.com/downloads

 

Scroll down to

 

System Monitoring Tools

 

and then find

 

LatencyMon 7.0 (or it may be a higher number if they update)

 

Click on Download free home edition

 

Save it then right click and Run As Admin.  It will install and then start the program.  

It will tell you to click on the Start button but there isn't one.  

Instead click on the green arrowhead (looks like a Play button).   Let it run for about 20 seconds.  Then hit the red box to stop it. 

 

Edit, Copy Report text to Clipboard then move to a REPLY and Ctrl + v to paste the text into a reply.  

 

 

Click on the Drivers Tab.  Click on the column header for "Total execution (ms)" once or twice until the biggest numbers are at the top of the column then take a screen shot (save as type jpg) and attach it.  

Click on the Processes tab then click on the  "Hard Pagefaults" column header once or twice until the big numbers are at the top of the column.  Take a screen shot (save as type jpg) and attach it. 

[Rascle53]

Best Answer

OMEN Benchmarks..

 

UserBenchmarks: Game 63%, Desk 89%, Work 56%

CPU: Intel Core i7-9750H - 86.2%

GPU: Nvidia GTX 1660-Ti (Mobile) - 67.9%

SSD: Liteon CA3-8D128-HP 128GB - 103.8%

HDD: Seagate ST1000LM049-2GH172 1TB - 86.7%

RAM: Crucial CT16G4SFRA266.C8FE 

[Rascle53]

Well i dont really know how to set this topic as solved, but id recon it is. I put in new 512 m.2 ssd , disconnected the 1tb hdd. it made no difference what so ever. I replaced all original components, reset back to factory, put it back in the box and placed it up for sale then bought a Acer Nitro5 ( which runs amazing! )

  So for me, this situation is solved

 Thank you for all the input

Rascle