[RuiPedro]

Hello,

 

I Got this drivers:

 

Preventing my computer to enable Memory integrity,

 

 

There's nothing related to them that I can Unninstall and windows doesn't let me delete them... Any Help ?

 

Thanks!

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Do you or have you ever connected a Samsung cell phone to this computer.

 

The ssudbus.sys driver you mention is explained at the link.

 

Info that I found that is associated with the Samsung software concerned says the software will work without issue with Windows 10 but there was no mention of Windows 11.

 

Samsung Kies info here

[phillpower2]

Do you or have you ever connected a Samsung cell phone to this computer.

 

The ssudbus.sys driver you mention is explained at the link.

 

Info that I found that is associated with the Samsung software concerned says the software will work without issue with Windows 10 but there was no mention of Windows 11.

 

Samsung Kies info here

[RuiPedro]

Yes, I did had Kies installed a long time ago...

 

Any clue how I can get rid of the driver from windows?

[phillpower2]

Post an Autoruns log for us, see here  

 

1: Extract the Autoruns Zip file contents to a folder.

2: Double-click the "Autoruns.exe".

3: Click on the "Hide Signed Microsoft and Windows Entries” option.

4: Go to File then to Export As or Save in some versions.

5: Save AutoRuns.txt file to known location like your Desktop > when you click on File > Save you will then get the option to Save as type, click the drop down tab, change it to Text and then click the Save button.

6: Attach to your next reply.

 

Tutorial here

[RuiPedro]

Here is the .txt

 

Thank you so much!

Attached Files

•  AutoRuns.txt   622KB   256 downloads

[phillpower2]

Did you happen to forget to Hide Signed Microsoft and Windows Entries” option, it took an eternity to get through that log which means that the drivers must not be set to auto run, this can happen if something has not uninstalled properly, before going through all your drivers do the below;

 

 Open File Explorer, then navigate to C:\Windows\System32

 

Look for the entry ssudbus.sys.

 

If you locate it, create a new system restore point then delete the entry.

 

Restart the computer to see if the issue is resolved.

 

You are welcome btw    

[RuiPedro]

Hello Again

 

First sorry about "Hide Signed..." I did click the button, but I did it twice and after that i was lost! lol

 

The file is not in C:\windows\system32 as you can see here:

 

And I found it here:

 

Unfortunately, I am not able to delete the entry:

 

It asks for "SYSTEM Permission" and I don't know how to do it...

 

Also attaching the Autoruns.txt again... but it's the same size... And this time I'm sure I cliked it right...

 

Thank You for your time

Rui

 

 

/Edit

Ok... I was just hidding Windows entries, not Windows AND Microsoft Entries, but the result in the TXT is the same... :S

Attached Files

•  AutoRuns3.txt   622.39KB   125 downloads

Edited by RuiPedro, 10 September 2022 - 10:21 AM.

[phillpower2]

Hi and no worries 

 

It asks for "SYSTEM Permission" and I don't know how to do it...

 

 

You must enable/sign in as Administrator " how to " below;

 

Using a command prompt

 

Open “Run” with [Windows] + [R].

Type “cmd” and press [Ctrl] + [Shift] + [Enter].

Type “net user administrator /active:yes”.

The administrator account is now activated.

To deactivate: “net user administrator /active:no”.

[RuiPedro]

Still:

 

 

 

My user has Admin rights (I think..), also changed the command to "Administrador" because my windows is in Portuguese.

[phillpower2]

Strange 

 

Download and run DriverView which you can get from here

 

Save the results to text and attach to your next reply for us if you will.

 

Not too sure that it will show up in DriverView being that the entries seem to all be dlls, this would suggest that the program was not gotten rid of properly as in by using the uninstaller.exe

[RuiPedro]

Hi!

 

File attached!

 

Meanwhile... Googling... I found out it might have something to do with this file I found on my Disk Drive

SAMSUNG_USB_Driver_for_Mobile_Phones.exe

 

I'm not sure... and if I installed that, it was years ago.. don't know why this problem only popped out now...

 

Dont know if this info adds in any way...

Attached Files

•  DriverView_Results.txt   168.6KB   141 downloads

[phillpower2]

Hello RuiPedro,

Meanwhile... Googling... I found out it might have something to do with this file I found on my Disk Drive

 

SAMSUNG_USB_Driver_for_Mobile_Phones.exe

 

 

It`s not showing anywhere that we have checked so we need to take a different approach;

 

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s. 

 

To publish a Speccy profile to the Web:

1. In Speccy, click File, and then click Publish Snapshot.
2. In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.
3. Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

NB: Please feel free to uninstall any previous program that we have used.

[RuiPedro]

Hi!

 

Ok here it is!

http://speccy.pirifo...xxxxxxxxxxxxxxx

Edited by RuiPedro, 11 September 2022 - 01:21 PM.

[phillpower2]

Hello RuiPedro,

 

As was suspected the reason why we have not been able to see the problem driver looks to be because you have two drives and we have only been able to see the contents of the WD boot SSD and not the data only Samsung SSD.

 

Do you have a Samsung folder that relates to Samsung mobile phones on the data only Samsung SSD.

[RuiPedro]

No, I only have Game related files on drive D:\ (SamsungSSD)

 

 

Program files only have an Android Emulator in it...

 

 

I Found some Samsung related folders on C:\, I think I can remove them all if you think that might be useful!

 

 

Inside the SAMSUNG Folder I Foud this:

 

Should I Try to run that uninstall ??