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When I Make Copies it comes Out in Red Ink

Started by Athena28 , Oct 12 2022 02:13 PM

Best Answer SpywareDr , 14 October 2022 - 01:36 PM

Cool. Did you then try the Black cartridge again? Go to the full post »


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#1
Athena28
Posted 12 October 2022 - 02:13 PM

Athena28

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Operating System: Microsoft Windows 10 (64-Bit)
HP Deskjet Envy 5055 Wireless All-in-one (print/scan/copy).

Hi. When I print in black ink it comes out black. When I copy in black it comes out red. I tried pulling the plug and starting again. I tried plugging it into another outlet. Both ink cartridges are close to full. I also reset the printer and cleaned the printheads and cartridges. it didn't help.

Any thoughts?
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#2
SpywareDr
Posted 14 October 2022 - 09:53 AM

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What does it do if you remove the Black cartridge and then try the Copy again?


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#3
Athena28
Posted 14 October 2022 - 01:27 PM

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Thank you. I tried it and it seems to be working. 👍🏻
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#4
SpywareDr
Posted 14 October 2022 - 01:36 PM

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✓  Best Answer

Cool.

 

Did you then try the Black cartridge again?


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#5
Athena28
Posted 14 October 2022 - 03:04 PM

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I took out the tri color and just left it out. I only have the black one in now alone and it seems to be printing and copying in black like i wanted
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#6
SpywareDr
Posted 14 October 2022 - 03:28 PM

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Awesome.


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