[RS12]

Hey there!

 

Stumbled on a peculiar incident yesterday 30.01, where my GPU fans didn't kick in, as they usually would when reaching high enough temp (usually around the 55-60 degree celcius mark)

 

Card: Asus Rog Strix GTX970 4GB OC.Edition

 

I became aware of it, as I had an immediate shutdown, which I have never experienced before, listed in the event viewer as;

 

Event id 41 (63)

Source: Kernel Power

Level: Critical

 

Normal message when windows is closed suddenly.

 

After ½ an hour, I rebooted and I monitored my temp's. Just by watching videos, my GPU temp would slowly but surely build in temp in small increments of 1 degree upwards (never down) and where my fans would normally kick in, nothing happened (I turned it off upon reaching 78 degree celcius which is wild just watching videos) This has not been a problem before, and has me a bit perplexed since it is a pretty low load for a GPU.

 

What I have done so far;

 

Downloaded and installed lastest driver for my card

Cleaned out any dust bunnies in sight inside the cabinet, including cabinet fans (which wasn't much given my mesh cabinet usually gets the most anyways)

Took out my card and cleaned it as well

 

The problem persisted though. Which lead me to believe that something has messed up the cards default fan profile. So I downloaded MSI Afterburner and set the fans to engage at 25% from the get go, and the card sits nicely around 35-36 degree celcius when watching videos, instead of rising into the 70's.

 

Only thing that has changed on this computer in the last month or so, is one windows update and the driver update I did regarding this issue.

 

So, I would like my card to function normally without the use of a 3rd party program, which shouldn't be needed for my card in the first place. So if any have an idea on what might be going on, I am all ears! Although I have considered if the TIM could be an issue, but then I would have noticed it sooner, rather than an abrupt shutdown out of the blue.

 

Cheers!

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That is an eight+ year old GPU so no surprise that it is starting to have issues, they don`t last forever.

 

Is the rest of the hardware as old, a failing PSU would cause the very symptoms that your describe and all that the error 41 message means is that the PC turned off before Windows had been closed down.

 

Post the brand and model name or number for the case, CPU, MB, PSU, RAM including how many sticks etc.

[phillpower2]

That is an eight+ year old GPU so no surprise that it is starting to have issues, they don`t last forever.

 

Is the rest of the hardware as old, a failing PSU would cause the very symptoms that your describe and all that the error 41 message means is that the PC turned off before Windows had been closed down.

 

Post the brand and model name or number for the case, CPU, MB, PSU, RAM including how many sticks etc.

[RS12]

That is an eight+ year old GPU so no surprise that it is starting to have issues, they don`t last forever.

 

Is the rest of the hardware as old, a failing PSU would cause the very symptoms that your describe and all that the error 41 message means is that the PC turned off before Windows had been closed down.

 

Post the brand and model name or number for the case, CPU, MB, PSU, RAM including how many sticks etc.

Aye I am well aware that it has some age. Has been functioning tip top until yesterday though.

 

And nope, the rest of the computer is pretty new. Bought during the crazy times of GPU prices skyrocketing, so I just transfered the card to my new computer from the old one, as I need more CPU power than GPU power.

 

Heres the rest of the spec's;

 

CPU: i7-9700K

RAM: 2x8GB Corsair Vengeance DDR4 3600MhZ

MB: MSI Z390-A Pro

Case: Meshify 2 Fractal Design

PSU: Corsair RM650X Plus Gold

.

 

All other things are running smoothly, except for the weird hiccup on the GPU, which seems to persist. Right now it keeps to the mid 20's with MSI Afterburner controlling the fan at 25% usage. So I think it might be the card itself, I am however, rather perplexed on how it happened out of the blue.

[phillpower2]

As per what was said in my reply #2;

 

That is an eight+ year old GPU so no surprise that it is starting to have issues, they don`t last forever.

 

 

Six years out of warranty and technically inferior to your other faster hardware;

 

CPU: i7-9700K

 

RAM: 2x8GB Corsair Vengeance DDR4 3600MhZ

 

 

 

 

so I just transfered the card to my new computer from the old one, as I need more CPU power than GPU power.

 

 

How long ago, reason I ask is because you have the wrong RAM for your CPU, Intel state here up to 2666MHz and if you have XMP enabled the RAM will get auto OCd past what the CPU can handle and the PC fall over.

 

For testing purposes, try restoring the MBs default factory settings in the BIOS, they are sometimes listed as one of the following " factory defaults" "most stable" or on newer boards "optimized" please note that if you have both the "most stable" and the "optimized" options in the BIOS you should choose the most stable" option as in this instance the "optimized" settings are a form of overclocking that can cause instability.  

 

Save the new settings, exit the BIOS, restart the computer, test by using the computer as you normally would, you should also make sure that the Windows Power Plan is set to Balanced and not High Performance 

 

Post back with an update once you have done all of the above.

 

NB: Can I ask that you do not quote every reply as we have to read the full post to make sure nothing gets missed,, thanks.

[RS12]

Ok, just checked my RAM again.

 

Under my windows task manager it says 3000MHz in speed, so faster than the 2666MHz you posted my CPU could support. So I might have made a mistake there, and it is not the 36000MHz variant (I couldn't find the papers on my purchase, so went with memory as best as I could)

 

Yes, I am aware the card is old (well taken care of though) Up until now, as said, there has never been a single problem with it. I have no knowledge on how or why GPU's suddenly fails to spin up the fan by itself. Thing is, it is functioning with MSI Afterburner, which elminates the fans themselves. So I am basically looking for an explanation on why that happens. All google gives me, is the usual articles on how to clean it, etc.which is why I posted here.

 

As for my BIOS, curious why it should affect a GPU fan? Isn't that controlled by Vbios on the card itself? I can try the options though, but the BIOS haven't been tinkered with since this PC got build.

 

Cheers

[phillpower2]

Hardware fails for no other reason than age and usage + as said the GPU is dated technology that will cause a bottleneck with your newer hardware in any event.
 
3000MHz is still too fast for your CPU and the idea behind resetting the BIOS is to see how things go when using the stock settings of the RAM.
 
Modern RAM has two speeds, SPD (serial presence detect) and XMP, SPD is what the BIOS detects on boot which is most often 2133MHz and XMP which when enabled will set the RAM to run at the maximum speed that it is capable of.
 
 
You should also try using the other PCI-E slot on the MB and check that the GPUs supplemental power dongles from the PSU are secure at both ends,

[RS12]

The BIOS is currently set in XMP mode. I don't have the SPD option. Instead I have an OC Genie 4 option.

 

My RAM is fine though, and I really don't want to tinker with that, as the PC is running fine. It was a professional shop assembling the parts, setting up the BIOS and OS.for me.

 

Moving the card to the second PCI slot is out of the question. This case use some sort of plastic barriers you plug the cables through, and I would have to reassembly a lot of the other cables, to get near the second PCI slot with the 8 pin cable for the card. That's simply not worth the hassle.

 

Think I am just going to write the old card off, and acquire a newer card. Thanks for trying though.

 

 

Cheers

[phillpower2]

The BIOS is currently set in XMP mode. I don't have the SPD option. Instead I have an OC Genie 4 option.

 

 

SPD is the stock speed of the RAM and all that restoring the BIOS does is disable XMP so that the RAM runs at stable speed,

 

My RAM is fine though, 

 

 

Not me saying that it isn't, it is Intel who`s word I would take over mine.

 

Anyhow, your PC to do with as you see fit so will just wish you good luck with it.