[pabadger]

Good evening,

The wrieless adapter that is in my  Gigabyte x570 Aorus Pro WiFi motherboard stopped working somehow. I can connect with ethernet (which is what I am doing now). Windows troubleshooter says it may be the drivers, but the adapter properties say I have the most up to date driver.

 

I must confess I did interrupt a Network Reset, but then allowed the full 5 minutes to elapse and did another.

 

Can someone please help me troubleshoot?

 

Thank you in advance for your time.

 

Sincerely,

pabadger

[Advertisements]

Windows troubleshooting says there might be a problem with the drivers, I have attached the screenshot. I also attached the XML file when I clicked on detailed report.

 

IP config says:

Unknown adapter Local Area Connection 3:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

 

Unknown adapter Local Area Connection:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

 

Ethernet adapter Ethernet:

 

   Connection-specific DNS Suffix  . :

   Link-local IPv6 Address . . . . . : fe80::64c7:8051:742c:9fc5%18

   IPv4 Address. . . . . . . . . . . : 192.168.1.9

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Default Gateway . . . . . . . . . : 192.168.1.1

 

Unknown adapter Local Area Connection 2:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

 

Ethernet adapter Bluetooth Network Connection:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

 

Thank you in advance for your time.

 

 

 

Attached Files

•  ResultReport.xml   37.7KB   26 downloads

[pabadger]

Windows troubleshooting says there might be a problem with the drivers, I have attached the screenshot. I also attached the XML file when I clicked on detailed report.

 

IP config says:

Unknown adapter Local Area Connection 3:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

 

Unknown adapter Local Area Connection:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

 

Ethernet adapter Ethernet:

 

   Connection-specific DNS Suffix  . :

   Link-local IPv6 Address . . . . . : fe80::64c7:8051:742c:9fc5%18

   IPv4 Address. . . . . . . . . . . : 192.168.1.9

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Default Gateway . . . . . . . . . : 192.168.1.1

 

Unknown adapter Local Area Connection 2:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

 

Ethernet adapter Bluetooth Network Connection:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

 

Thank you in advance for your time.

 

 

 

Attached Files

•  ResultReport.xml   37.7KB   26 downloads

[pabadger]

Do you want me to uninstall the device from Device Manager and then run the .exe for the driver from the manufacturer (in this case Intel)?

[pabadger]

Best Answer

It worked. Thank you!