1. IE 6.0.2800 behaving unusually. Pages display as if url not located but after several attempts at a 'refresh' the page will load.
2. VET email scanning component (iSafe) has an LSP conflict.
Actions so far:
1. Have followed all instructions on your site for detecting malware and trojans. Have removed numerous instances of malware such as gator and DyFuCA.
2. Following this step, IE seems to be behaving more consistently but VET email scanning still has LSP conflict.
3. 2 programs were requesting access to internet after restarting pc: carpserv.exe and salm.exe (I have ZoneAlarm installed). I am now denying these accesses. Salm.exe seems to have gone but carpserv.exe still present.
I believe things look ok now but any info on the 3 processes: carpserv.exe, internat.exe and zipToA.exe would be appreciated:
GREG
Logfile of HijackThis v1.99.1
Scan saved at 4:21:18 PM, on 25/06/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Vet\isafe.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\ZipToA.exe
C:\Vet\VetMsg.exe
C:\WINNT\Explorer.EXE
C:\Vet\VetTray.exe
C:\WINNT\system32\carpserv.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINNT\system32\internat.exe
C:\Program Files\E-Color\Common\IconMgr.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Nikon\NkView6\NkvMon.exe
C:\Program Files\Caplio Software\RGateL.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\WINNT\system32\HPZipm12.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\WINNT\system32\wuauclt.exe
C:\spywareTools\HijackThis.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [VetTray] C:\Vet\VetTray.exe
O4 - HKLM\..\Run: [VTPreset] VTPreset.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\\NeroCheck.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - Global Startup: AudioDeck.lnk = C:\Program Files\VIA Technologies, Inc\VIA Audio Driver Setup Program\AudioDeck\AudioDeck.exe
O4 - Global Startup: E-Color.lnk = C:\Program Files\E-Color\Common\IconMgr.exe
O4 - Global Startup: hp psc 1000 series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
O4 - Global Startup: hpoddt01.exe.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
O4 - Global Startup: RICOH Gate La.lnk = C:\Program Files\Caplio Software\RGateL.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\Vet\isafe.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: IomegaAccess - Unknown owner - C:\Program Files\Iomega\Tools_NT\IOMEGAACCESS.EXE (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Vet\VetMsg.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZoneLabs\vsmon.exe
O23 - Service: ZipToA - Unknown owner - C:\WINNT\system32\ZipToA.exe
Edited by gregeaus5, 26 June 2005 - 05:47 AM.
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