[Ridders]

I am running Windows XP Professional, 512MB DDR, 80GB hard drive & AMD Athlon 2400. Norton antivirus running (skipped the last update for 5 days).

I do not have AdAware, CWShredder or Spyware active.

The problems I have experiened are;

- Can't use any software

- Can't download any software

- IE running slowly

- Can't save any pages to favourites on IE

- PC hangs on IE pages & sometimes with control panel

- Programs not responding

- Can't print

- Reporting rundll32.exe errors

After searching for help, I have tried (with no joy);

- Searching for rundll32.exe file (found)

- Scanning PC for virus using Norton (it got stuck after 10 hours of scanning)

- Scanning for virus using Trend. It wouldn't work.

- Restoring to an older date

- Running in Safe Mode

- Clean boot

- Downloading fixes (SPyware, CWShredder, AdAware) but I can't download anything

I do not have the original copy of Windows as I bought the PC second hand.

So, I cant run the disc over the top.

It seems to me that I may have a virus.

What do I do?

I think I need to buy an original copy of Windows (XP Home & no Professional as Professional seems overpriced & PC is only used for home use).

How do I save my films, pictures & music to a disc if I can't run my CD creator software? Also, how do I save things to disc as a compressed file (i.e save several music albums or films to one disc). Is this called a data CD?

How do I wipe my computer clean so I can load a new OS?

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Hi
Have you tried to run the online virus scan from the norton web site?Onlive virus scan

[tazz1964]

Hi
Have you tried to run the online virus scan from the norton web site?Onlive virus scan