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Wireless Network adapter won't stay connected

Started by heyage13 , Today, 10:00 AM

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#1
heyage13
Posted Today, 10:00 AM

heyage13

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Good day, 

 

I have two network cards in my PC. The forst one is built into my tower and only has 2.4ghz capabilities while my other wireless network adapter is plugged in via USB and has both 2.4/5ghz capabilities. I wouldmuch prefer using this card so as to get faster speeds however this card will not stay onnected formore than 10 min. I have tried plugging it into different USB ports, updated the driver and even used the Windows netowrk fix tool. 

 

Any help getting this adapter to stay connected would be great - thanks in advance!

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#2
heyage13
Posted Today, 10:05 AM

heyage13

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Here is the Windows network diagnostic fix report : 
 
Diagnostics Information (Network Adapter)
Details about network adapter diagnosis: 

Network adapter Wi-Fi driver information:

   Description . . . . . . . . . . : Realtek 8812BU Wireless LAN 802.11ac USB NIC
   Manufacturer  . . . . . . . . . : Realtek Semiconductor Corp.
   Provider  . . . . . . . . . . . : Microsoft
   Version   . . . . . . . . . . . : 1030.38.712.2019
   Inf File Name . . . . . . . . . : C:\Windows\INF\netrtwlanu.inf
   Inf File Date . . . . . . . . . : Saturday, December 7, 2019  9:07:47 AM
   Section Name  . . . . . . . . . : RTL8812bu.ndi
   Hardware ID . . . . . . . . . . : usb\vid_0bda&pid_b812
   Instance Status Flags . . . . . : 0x180600a
   Device Manager Status Code  . . : 0
   IfType  . . . . . . . . . . . . : 71
   Physical Media Type . . . . . . : 9
Diagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis: 

Information for connection being diagnosed
 Interface GUID: 8f61ba4d-6982-4668-98ee-2a629fef0c3e
 Interface name: Realtek 8812BU Wireless LAN 802.11ac USB NIC
 Interface type: Native Wi-Fi

Connection incident diagnosed
 Auto Configuration ID: 6


List of visible access point(s): 73 item(s) total, 64 item(s) displayed
        BSSID		BSS Type PHY	Signal(dB)	Chnl/freq    SSID
-------------------------------------------------------------------------
0C-AC-8A-30-02-08	Infra	 <unknown>	-89		5500000	 (Unnamed Network)
FA-5E-42-4B-47-22	Infra	 <unknown>	-89		5785000	 (Unnamed Network)
4A-BD-CE-60-CC-0D	Infra	 <unknown>	-89		5785000	 (Unnamed Network)
5C-7D-7D-C2-43-A8	Infra	 <unknown>	-88		5785000	 (Unnamed Network)
F4-C1-14-8D-11-06	Infra	 <unknown>	-89		5785000	 (Unnamed Network)
1A-EB-B6-31-8D-23	Infra	 <unknown>	-88		5200000	 (Unnamed Network)
F4-C1-14-8D-11-03	Infra	 <unknown>	-90		5785000	 kristanmarie
14-EB-B6-31-8D-23	Infra	 <unknown>	-88		5200000	 Wu-Tang Lan
1A-C0-E2-45-E3-1F	Infra	 <unknown>	-88		5220000	 (Unnamed Network)
F4-C1-14-8D-11-04	Infra	 <unknown>	-86		5785000	 (Unnamed Network)
0C-AC-8A-06-D7-CA	Infra	 <unknown>	-87		5500000	 (Unnamed Network)
40-C7-29-F1-68-3F	Infra	 <unknown>	-87		5220000	 BELL484
3E-2D-9E-52-B2-08	Infra	 <unknown>	-87		5220000	 Bella
4A-BD-CE-60-CC-0B	Infra	 <unknown>	-88		5785000	 (Unnamed Network)
04-42-1A-E5-5E-BC	Infra	 <unknown>	-87		5220000	 GamersGonnaGame_5G
6C-5A-B0-10-81-D3	Infra	 <unknown>	-86		5765000	 Zait
72-5A-B0-10-A8-EF	Infra	 <unknown>	-86		5765000	 (Unnamed Network)
FA-5E-42-4B-47-24	Infra	 <unknown>	-88		5785000	 o canada
F4-C1-14-8D-11-08	Infra	 <unknown>	-86		5785000	 (Unnamed Network)
6C-5A-B0-10-A8-EF	Infra	 <unknown>	-87		5765000	 Zait
44-E9-DD-4B-37-3F	Infra	 <unknown>	-87		5785000	 BELL311
36-5D-9E-F0-00-29	Infra	 <unknown>	-83		5745000	 DGTE1993CA
3E-2D-9E-52-B2-0D	Infra	 <unknown>	-84		5220000	 (Unnamed Network)
72-5A-B0-10-81-D3	Infra	 <unknown>	-86		5765000	 (Unnamed Network)
0E-AC-8A-31-2F-E9	Infra	 <unknown>	-83		5220000	 Ya Ali
3E-2D-9E-52-B2-0B	Infra	 <unknown>	-83		5220000	 (Unnamed Network)
34-5D-9E-F0-00-2B	Infra	 <unknown>	-83		5220000	 DGTE1993CA
0C-AC-8A-31-2F-E8	Infra	 <unknown>	-84		5220000	 (Unnamed Network)
34-5D-9E-F0-00-28	Infra	 <unknown>	-82		5745000	 (Unnamed Network)
D6-94-35-E4-B5-2A	Infra	 <unknown>	-81		5785000	 (Unnamed Network)
CE-94-35-E4-B5-2A	Infra	 <unknown>	-81		5785000	 (Unnamed Network)
0C-AC-8A-D7-78-62	Infra	 <unknown>	-80		5785000	 (Unnamed Network)
34-60-F9-56-58-9B	Infra	 <unknown>	-82		5200000	 Wu-Tang Lan
3E-2D-9E-B0-F0-9A	Infra	 <unknown>	-80		5220000	 JP.92
52-5B-99-DB-11-5E	Infra	 <unknown>	-82		5785000	 (Unnamed Network)
22-5B-99-DB-11-5E	Infra	 <unknown>	-81		5785000	 (Unnamed Network)
32-5B-99-DB-11-5E	Infra	 <unknown>	-80		5785000	 Rogers1
3E-2D-9E-B0-F0-9F	Infra	 <unknown>	-80		5220000	 (Unnamed Network)
36-5D-9E-F0-00-2C	Infra	 <unknown>	-82		5220000	 DGTE1993CA-V
C0-94-35-E4-B5-2A	Infra	 <unknown>	-80		5785000	 Leah
3E-2D-9E-B0-F0-9D	Infra	 <unknown>	-80		5220000	 (Unnamed Network)
0E-AC-8A-D7-78-63	Infra	 <unknown>	-80		5785000	 BELL677
06-90-D8-DE-D2-2D	Infra	 <unknown>	-80		5785000	 VIRGIN966
C0-94-35-7A-E2-F4	Infra	 <unknown>	-78		5220000	 UncleJoe
CE-94-35-7A-E2-F4	Infra	 <unknown>	-77		5220000	 (Unnamed Network)
18-90-D8-DE-D2-2F	Infra	 <unknown>	-78		5220000	 VIRGIN966
D6-94-35-7A-E2-F4	Infra	 <unknown>	-78		5220000	 (Unnamed Network)
14-EB-B6-31-8D-17	Infra	 <unknown>	-75		5200000	 Wu-Tang Lan
1A-EB-B6-31-8D-17	Infra	 <unknown>	-72		5200000	 (Unnamed Network)
CE-6C-6D-D4-38-55	Infra	 <unknown>	-68		5220000	 (Unnamed Network)
D6-6C-6D-D4-38-55	Infra	 <unknown>	-69		5220000	 (Unnamed Network)
26-1E-A3-86-73-A7	Infra	 <unknown>	-66		5220000	 (Unnamed Network)
F6-1E-A3-86-73-A8	Infra	 <unknown>	-67		5785000	 (Unnamed Network)
D4-6C-6D-D4-38-55	Infra	 <unknown>	-68		5220000	 craig235
F6-1E-A3-86-73-A7	Infra	 <unknown>	-65		5220000	 (Unnamed Network)
36-1E-A3-86-73-A7	Infra	 <unknown>	-65		5220000	 (Unnamed Network)
06-1E-A3-86-73-A7	Infra	 <unknown>	-65		5220000	 orange_panda
7E-8F-2E-0B-53-20	Infra	 <unknown>	-62		5180000	 (Unnamed Network)
6A-8F-2E-0B-53-20	Infra	 <unknown>	-62		5180000	 usman
1E-9D-72-CE-65-07	Infra	 <unknown>	-58		5785000	 (Unnamed Network)
1E-9D-72-CE-65-05	Infra	 <unknown>	-57		5785000	 (Unnamed Network)
1E-9D-72-CE-65-01	Infra	 <unknown>	-56		5785000	 (Unnamed Network)
1E-9D-72-CE-65-04	Infra	 <unknown>	-55		5785000	 Bellamilo2023
F6-1E-A3-71-F3-16	Infra	 <unknown>	-46		5785000	 (Unnamed Network)

Connection History

 Information for Auto Configuration ID 6

  List of visible networks: 22 item(s) total, 22 item(s) displayed
  BSS Type PHY	Security	Signal(RSSI)	Compatible	SSID
  ------------------------------------------------------------------------------
  Infra	 <unknown>	Yes		100	Yes		(Unnamed Network)
  Infra	 <unknown>	Yes		22	Yes		kristanmarie
  Infra	 <unknown>	Yes		52	Yes		Wu-Tang Lan
  Infra	 <unknown>	Yes		34	Yes		BELL484
  Infra	 <unknown>	Yes		34	Yes		Bella
  Infra	 <unknown>	Yes		34	Yes		GamersGonnaGame_5G
  Infra	 <unknown>	Yes		35	Yes		Zait
  Infra	 <unknown>	Yes		35	Yes		o canada
  Infra	 <unknown>	Yes		37	Yes		BELL311
  Infra	 <unknown>	Yes		40	Yes		DGTE1993CA
  Infra	 <unknown>	Yes		40	Yes		Ya Ali
  Infra	 <unknown>	Yes		48	Yes		JP.92
  Infra	 <unknown>	Yes		48	Yes		Rogers1
  Infra	 <unknown>	Yes		48	Yes		DGTE1993CA-V
  Infra	 <unknown>	Yes		48	Yes		Leah
  Infra	 <unknown>	Yes		49	Yes		BELL677
  Infra	 <unknown>	Yes		51	Yes		VIRGIN966
  Infra	 <unknown>	Yes		51	Yes		UncleJoe
  Infra	 <unknown>	Yes		68	Yes		craig235
  Infra	 <unknown>	Yes		100	Yes		orange_panda
  Infra	 <unknown>	Yes		77	Yes		usman
  Infra	 <unknown>	Yes		83	Yes		Bellamilo2023

  List of preferred networks: 1 item(s)
   Profile: orange_panda
    SSID: orange_panda
    SSID length: 12
    Connection mode: Infra
    Security: Yes
    Set by group policy: No
    Connect even if network is not broadcasting: No
    Connectable: Yes

 Information for Connection ID 6
 Connection started at: 2024-05-28 12:02:30-657
  Auto Configuration ID: 6
  Profile: orange_panda
  SSID: orange_panda
  SSID length: 12
  Connection mode: Infra
  Security: Yes
  Pre-Association and Association
   Connectivity settings provided by hardware manufacturer (IHV): No
   Security settings provided by hardware manufacturer (IHV): No
   Profile matches network requirements: Success
   Pre-association status: Success
   Association status: Fail 0x00000000
   Association reason code: 0x00000000

 Information for Auto Configuration ID 5

  List of visible networks: 20 item(s) total, 20 item(s) displayed
  BSS Type PHY	Security	Signal(RSSI)	Compatible	SSID
  ------------------------------------------------------------------------------
  Infra	 <unknown>	Yes		100	Yes		orange_panda
  Infra	 <unknown>	Yes		52	Yes		Wu-Tang Lan
  Infra	 <unknown>	Yes		22	Yes		Zait
  Infra	 <unknown>	Yes		100	Yes		(Unnamed Network)
  Infra	 <unknown>	Yes		22	Yes		kristanmarie
  Infra	 <unknown>	Yes		34	Yes		Bella
  Infra	 <unknown>	Yes		34	Yes		GamersGonnaGame_5G
  Infra	 <unknown>	Yes		37	Yes		BELL311
  Infra	 <unknown>	Yes		40	Yes		DGTE1993CA
  Infra	 <unknown>	Yes		38	Yes		Ya Ali
  Infra	 <unknown>	Yes		48	Yes		JP.92
  Infra	 <unknown>	Yes		48	Yes		BELL677
  Infra	 <unknown>	Yes		48	Yes		Rogers1
  Infra	 <unknown>	Yes		48	Yes		DGTE1993CA-V
  Infra	 <unknown>	Yes		48	Yes		Leah
  Infra	 <unknown>	Yes		51	Yes		VIRGIN966
  Infra	 <unknown>	Yes		51	Yes		UncleJoe
  Infra	 <unknown>	Yes		68	Yes		craig235
  Infra	 <unknown>	Yes		77	Yes		usman
  Infra	 <unknown>	Yes		83	Yes		Bellamilo2023

  List of preferred networks: 1 item(s)
   Profile: orange_panda
    SSID: orange_panda
    SSID length: 12
    Connection mode: Infra
    Security: Yes
    Set by group policy: No
    Connect even if network is not broadcasting: No
    Connectable: Yes

 Information for Connection ID 5
 Connection started at: 2024-05-28 12:01:42-604
  Auto Configuration ID: 5
  Profile: orange_panda
  SSID: orange_panda
  SSID length: 12
  Connection mode: Infra
  Security: Yes
  Pre-Association and Association
   Connectivity settings provided by hardware manufacturer (IHV): No
   Security settings provided
Diagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis: 

For complete information about this session see the wireless connectivity information event.

Helper Class: Auto Configuration
 Initialize status: Success

Information for connection being diagnosed
 Interface GUID: 8f61ba4d-6982-4668-98ee-2a629fef0c3e
 Interface name: Realtek 8812BU Wireless LAN 802.11ac USB NIC
 Interface type: Native Wi-Fi

Result of diagnosis: There may be problem

Root cause:
A wireless connection attempt is still in progress

Detailed root cause:
A wireless connection attempt is still in progress

Repair option:
Wait for the connection attempt to complete
Windows is currently attempting to connect to "orange_panda". If the connection fails, start diagnostics again.

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