Ok.. I went to Windows Update and the site said it needed to install new software from Windows Update, so I clicked INSTALL. I goes through the install process, then brings up a page that reads:
[Error number: 0x80070002] The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem.
I enter that error into their Self-Help and get these instructions:
1. Delete the contents of the DataStore folder
Stop the Automatic Updates service
Click Start.
Choose Run.
In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Click Stop.
Stopping the service will take a moment.
Delete the contents of the DataStore folder
Click Start.
Choose Run.
In the Run box, type %windir%\SoftwareDistribution.
Click OK.
Open the DataStore folder.
Delete all contents of the DataStore folder.
Close the window.
Re-Start the Automatic Updates service
I do all that, to no avail. Same problem.
So, I found a few sites that recommended doing the following:
Try re-registering the following files:
Start > Run > regsvr32 wuapi.dll > OK
Start > Run > regsvr32 wups.dll > OK
Start > Run > regsvr32 wuaueng.dll > OK
Start > Run > regsvr32 wucltui.dll > OK
Start > Run > regsvr32 atl.dll > OK
Start > Run > regsvr32 MSXML3.dll > OK
Restart the computer, and then try Windows Update site again
When I put in any regsvr32 command, I get the following OK dialog box:
Windows cannot find 'regsvr32'. Make sure you typed the name correctly, and then try again. To search for a file. . . etc.
A search shows the REGSVR.dll file in th eC:\WINDOWS\system directory.
Any thoughts? I will add my HiJack this file to the bottom here, but I think I am clean. I have run all the recommended removal tools and use Webroot Spysweeper, Ad-Aware and Norton's all the time.
HELP!
Scott
Logfile of HijackThis v1.99.1
Scan saved at 5:41:51 PM, on 7/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Lotus\Notes\ntmulti.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Common Files\Stardock\SDMCP.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\MindSoft\Utilities XP 7.8\FreeRAM.exe
C:\Program Files\Superhunter\NetSpeeder\NetSpeeder.exe
C:\Program Files\NetRatingsNetmeter\NetMeter\NielsenOnline.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Webroot\Washer\wwDisp.exe
C:\Documents and Settings\Adams\Desktop\HijackThis.exe
O2 - BHO: IeControler Class - {9AFD91F9-6B03-4D22-A1E1-67D224CB7AB1} - C:\Program Files\Superhunter\NetSpeeder\IEMate.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O3 - Toolbar: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: (no name) - {82315A18-6CFB-44a7-BDFD-90E36537C252} - (no file)
O4 - HKLM\..\Run: [MindSoft FreeRAM] C:\Program Files\MindSoft\Utilities XP 7.8\FreeRAM.exe
O4 - HKLM\..\Run: [NetSpeeder] "C:\Program Files\Superhunter\NetSpeeder\NetSpeeder.exe" hide
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [NetMeter] C:\Program Files\NetRatingsNetmeter\NetMeter\NielsenOnline.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [Ulead Quick-Drop] "C:\Program Files\Ulead Systems\Ulead DVD MovieFactory 4.0 Disc Creator TBYB\Ulead Quick-Drop 1.0\Quick-Drop.exe" WINDOWCALL
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\RunOnce: [Index Washer] C:\Program Files\Webroot\Washer\WashIdx.exe "Adams"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\RunOnce: [Index Washer] C:\Program Files\Webroot\Washer\WashIdx.exe "Adams"
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O11 - Options group: [!ANetSpeeder] NetSpeeder
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1118514369515
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1118514339500
O16 - DPF: {92CA8ACC-4E99-4A2A-93F1-B2C5CADC8613} - http://a14.g.akamai....GAPANEL_USA.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcaf...,21/mcgdmgr.cab
O16 - DPF: {CDBD9968-7BF1-11D4-9D36-0001029DEBEB} (Loader Class) - http://20.6.17.17/tdbin/Spider.ocx
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://www.webmeeti...bex/ieatgpc.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalci...illama/ampx.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.ao.../ampx_en_dl.cab
O20 - Winlogon Notify: MCPClient - C:\Program Files\Common Files\Stardock\mcpstub.dll
O20 - Winlogon Notify: WB - C:\Program Files\Stardock\Object Desktop\WindowBlinds\fastload.dll
O21 - SSODL: EnhancedDialog - {6D972050-A934-44D7-AC67-7C9E0B264220} - C:\Program Files\Stardock\Object Desktop\EnhancedDialog\enhdlginit.dll
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\Lotus\Notes\ntmulti.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
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