[Glenn]

My computer would not boot up. I took it to a friend. She had me buy a new battery. I took the battery to the store gave it to them and they gave me a new one. Now the computer works but the clock is slow. Before the problem it was always a bit fast. Now it hardly works. In the last 3 hours it has lost an hour. I have re set it many times.

I wonder if the battery was the wrong voltage and if this is possible?
I wonder how to fix the problem. Any suggestions?

Glenn

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Welcome to Geeks to Go Glenn!

Almost certainly the wrong battery. Too low a voltage will cause it to lose time. Do you still have the original? If so, I'd try and match it up again. If not, can you supply the make and model of your computer or motherboard?

If it's not the battery, it could also be an old version of Norton AntiVirus, look at this Microsoft Knowledge Base article

Try the battery first! Good luck, let us know how it works out, or if you need more help.

[admin]

Welcome to Geeks to Go Glenn!

Almost certainly the wrong battery. Too low a voltage will cause it to lose time. Do you still have the original? If so, I'd try and match it up again. If not, can you supply the make and model of your computer or motherboard?

If it's not the battery, it could also be an old version of Norton AntiVirus, look at this Microsoft Knowledge Base article

Try the battery first! Good luck, let us know how it works out, or if you need more help.

[Glenn]

I read Microsoft Knowledge Base ARticle 189706, but when I click Start, point at Programs, and then try to click MS-DOS Prompt, I can not because there is no MS-DOS Prompt available, just a lot of programs are available. So I can not follow this proceedure to check on the battery.

The clock looses about 1 second per minute.

The computer is an Athlon 600.

Foolishly, thinking my problem was solved when I returned home I threw the battery out.

The Norton is new as of August, although I am not sure why I have it, as I am on cable and most of Norton must be turned off because it interferes with my cable connection.

[admin]

I read Microsoft Knowledge Base ARticle 189706, but when I click Start, point at Programs, and then try to click MS-DOS Prompt, I can not because there is no MS-DOS Prompt available.

To get to an MSDOS prompt click on Start -> Run... In the "Open" field, type "command" (without the quote).

Foolishly, thinking my problem was solved when I returned home I threw the battery out.

You can probably figure out your battery by looking at the battery counter for one of the same size, and select one with the next step higher voltage (you probably want 3 volt).

The Norton is new as of August, although I am not sure why I have it, as I am on cable and most of Norton must be turned off because it interferes with my cable connection.

You cable connection shouldn't interfere with your Norton. What kind of errors were you getting?