[nogeek]

After installing Windows XP Service Pack 2, I cannot access the help files for QuickBooks Pro 2004. The Internet Explorer message says, "Your current security settings prohit running ActiveX controlls on this page. As a result, the page may not display correctly."

All of the settings for ActiveX files in the Internet Settings are set to either Enable or Prompt.

How do I set the Windows Security Center to allow a connection to the QuickBooks help site?

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See these articles:

Description of the Internet Explorer Information Bar in Windows XP SP2: http://support.microsoft.com/kb/843017

How to surf the Internet more safely with Internet Explorer (Windows XP Service Pack 2 version): http://www.windows-h...-surf-safe.html

[admin]

See these articles:

Description of the Internet Explorer Information Bar in Windows XP SP2: http://support.microsoft.com/kb/843017

How to surf the Internet more safely with Internet Explorer (Windows XP Service Pack 2 version): http://www.windows-h...-surf-safe.html

[nogeek]

Thanks, but the articles did not solve my problem. One of them tells me how to make my browser more secure (further limiting ActiveX files), and the other one deals with the Information Bar. I get the error message when I am in QuickBooks, which won't even let me minimize the screen to see what Internet Explorer says about the site.

I think I have chosen Prompt, rather than Disable, on all choices dealing with ActiveX in the Internet Options dialog box. I have added https:// intui.com and https://*.quickbooks.com to my Trusted Sites, but still cannot access QuickBooks Help index.

[admin]

Have you added the Quicken URL's to your trusted sites?

[nogeek]

I only added quickbooks.com, since I don't have Quicken. I thought the help info would be included.

[nogeek]

I accessed QuickBooks support site through Internet Explorer, and it says I have to have a Medium or lower setting for Internet sites, which I do.