[squiggles21]

I am running Windows 98 with 320 megs of ram. Almost all the time the computer slows up or stalls, and it seems all the ram is getting used up. I also have Norton 2005 antivirus as well as Avast antivirus, I've done all the scans and nothing shows up. I even have a memory accelerator program to help free up the ram, which it does but it doesn't last more than a few minutes.

The computer tells me that it is configured for optimal performance but I know something is wrong somewhere for this to keep happening.

Many times when I try to run a program it starts to come up then stalls and the computer tells me it is not responding, then I need to reboot.

Is there something I can do if I don't have a virus according to Norton and Avast to stop all of my ram from being used up all the time?

I have heard that Norton might be causing some problems with windows 98 could this be one of them??? It drives me crazy when it lags so much.

I hope to hear from someone soon and help me solve this problem.

Thanks,
Ira

Edited by squiggles21, 03 September 2005 - 05:24 PM.

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You should only have one installed anti virus programme running, as you have avast, you could try switching Norton off to see if the PC runs any better

[Retired Tech]

You should only have one installed anti virus programme running, as you have avast, you could try switching Norton off to see if the PC runs any better

[squiggles21]

I only got the avast program yesterday as someone had told me it was better than Norton because I also get this ccapp error all the time which makes the programs not respond. I was told this was from Norton. I've been getting this ram problem though for months, that is why I got this memory accelerator program, which helps a little but not much. Any other suggestions?

[Retired Tech]

The CCAPP is from Norton 2003, did you have this before 2005, either way, you should only run one of them

[squiggles21]

Yes, I used to have norton 2003, then when I renewed I got 2005. Is there something I can do to get rid of the ccapp and still have norton run? Is norton better than avast or vice versa? I shut off Norton as you said, but I would like to try and get this comp running normally again somehow.

[Retired Tech]

As you have renewed Norton it would be best to go with that

Have you got Norton on CD

[squiggles21]

I do not have Norton on a CD as I downloaded it when I renewed it last year. It is up for renewal in the next 2 weeks again and I'm not sure if I should renew it or just use another program if it is what is causing my problems with the ccapp thing.

[Retired Tech]

You could remove Norton now then

If you go to Symantec support, you can get removal tools for Norton if add / remove does not uninstall it properly

If you cannot find them, post back and I will locate them for you

[squiggles21]

If you can find them for me would be great. Thanks in advance.

[Retired Tech]

Use add / remove then go to section 2 here

http://service1.syma...5&osv=&osv_lvl=

Click SymNRT.exe

[squiggles21]

Thanks so much