

Lost file system on hard drive
Started by
tacomakid62
, Jan 07 2005 01:42 PM
#1
Posted 07 January 2005 - 01:42 PM


#2
Posted 08 January 2005 - 10:15 AM

If you believe it was a virus or a piece for spyware/malware that did it you should go to the HijackThis forum and paste a log.
As for getting the files back I've had good luck with R-Stuidio's undelete, but it runs about $60 if I remember correctly.
They have a demo version availablen at http://www.r-undelete.com/ which would show you whether or not it would be able to recover the files. However, if you want it to recover them you would need to purchase a license.
As for getting the files back I've had good luck with R-Stuidio's undelete, but it runs about $60 if I remember correctly.
They have a demo version availablen at http://www.r-undelete.com/ which would show you whether or not it would be able to recover the files. However, if you want it to recover them you would need to purchase a license.
#3
Posted 08 January 2005 - 06:40 PM

thanks for the reply devioustrap,
I have done some more investigating and found there are new users under my local users file in the computer management console: control panel/computermanagement/local users and groups/users/....
these new users are:
Name: support_388945a0
Full Name: CN=Microsoft Corporation,L=redmond, s=washington,c=us
Description: This is a vendor's account for help and support service
Name: HelpAssistant
Full NAme: Remote Destop Help Assistant Account
Desc: Account for Providing Remote Assistance
NAme: IUSR_TIM(where Tim is the name of my computer)
Full Name: Internet Guest Account
Desc: Built in account for anonymous access to Internet Information Services
Name: IWAN_TIM
Full Name: Launch IIS Process Account
Desc. Built in account for Internet Information Services to statr out of process applicstions
When I set up my users I only have administrator and myself as users. No one else Has access to my pc. Are these legitimate users? I have never seen them before and I do not know where they came from. I have tried to figure out what these are but I cannot comprehend all this at one time. My eyes are begining to go crossed and my brain is fried. Can you give me some answers?
Thanks
I have done some more investigating and found there are new users under my local users file in the computer management console: control panel/computermanagement/local users and groups/users/....
these new users are:
Name: support_388945a0
Full Name: CN=Microsoft Corporation,L=redmond, s=washington,c=us
Description: This is a vendor's account for help and support service
Name: HelpAssistant
Full NAme: Remote Destop Help Assistant Account
Desc: Account for Providing Remote Assistance
NAme: IUSR_TIM(where Tim is the name of my computer)
Full Name: Internet Guest Account
Desc: Built in account for anonymous access to Internet Information Services
Name: IWAN_TIM
Full Name: Launch IIS Process Account
Desc. Built in account for Internet Information Services to statr out of process applicstions
When I set up my users I only have administrator and myself as users. No one else Has access to my pc. Are these legitimate users? I have never seen them before and I do not know where they came from. I have tried to figure out what these are but I cannot comprehend all this at one time. My eyes are begining to go crossed and my brain is fried. Can you give me some answers?
Thanks
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