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Newdot removal broke firefox


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#1
Burzukk

Burzukk

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  • Member
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Hi and thanks for reading this,

Here's my problem: 2 days ago Iinstalled a p2p program called Warez. This program tried to install Newdot 3.88 on my system. I have The Cleaner running, it detected it, kinda stopped the installation. After that, I removed the p2p program, and used The Cleaner to remove newdot.

I restarted Windows (xp) and got the message, under Rundll window: C:\progra_1\newdot_1\newdot not found. My network and internet connection were not working at all at this point.

I followed some advices found on forums:

removed in add/remove programs: newdot (they all say to do this before using any other program, but I did'nt knew)

Used spyware/virus/adware removal programs:

-ad aware
-agv virus scan
-ewido security suite
-pc rescue
-cwshredder
-registry mechanics
-spybot
-spyware blaster
-cleanup
-newdot removal tool

Removed newdot folder

Removed lines concerning newdot with HijackThis (always following advices given in reply to other people's post on tech forums), and with LSPFix

Now the situation is that my internet/network conections are working again, but FireFox will partially load the start page then keed loading forever. I noticed that when I FireFox does this, csrss.exe is using almost all mi cpu. If I shut down FireFox (must do this with ctrl+alt+del), csrss.exe stops working.

I also found that IE was slow, but it's been a long time since I've used this browser, so I can't realy tell....


Thanks in advance for your help
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#2
coachwife6

coachwife6

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  • 11,413 posts
Please Click here!, and follow the recommendations in the guide.

If you're still having trouble, We'll need you to use a free diagnostic tool, Hijack This. Follow the instructions in step five of this guide, and post your log as a new topic in the Hijack This forum. It will get a better response there from the people most qualified to analyze logs.

Most of what Hijack This lists lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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