[Froesey]

My neighbour has ME and is having some problems with it. I tried to help her but I'm not farmiliar with ME to much. The basic problem is it's very slow. She has tried to defrag it but it won't go past 3 percent. The computer is about 4-5 years old so it's not exactly the best on the market. The hardrive has about 40 gigs on it and only 6 are used so its not packed....any suggestions?

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Try to get some canned air and clean it

[FGM]

Try to get some canned air and clean it

[dsenette]

Please go to the malware forum in my signature and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.

[peterm]

When the computer starts hit F8 and enter Safe mode
Run Defrag from safe mode, Make sure you turn of any screen savers
Cheers
Peterm