[TomWoodward]

Hi

My desktop has been hijacked by (i think) spyaxe. I am getting a persistent popup bubble from my toolbar telling me my computer is infected with spyware and I should download software to detect it. This directs me to a fake windows website advertising SpyAxe, WorldAntiSpy and Spytrooper programs (this same website has also been put as my Internet Explorer homepage). Have run Spybot S&D and Ad-aware SE but no effect, Microsoft spyware beta thingy also didn't help. Any help gratefully received, here is my HiJackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 20:13:38, on 15/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\eManager\anbmServ.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\system32\nvctrl.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Launch Manager\LaunchAp.exe
C:\Program Files\Launch Manager\PowerKey.exe
C:\Program Files\Launch Manager\HotkeyApp.exe
C:\Program Files\Launch Manager\CtrlVol.exe
C:\Program Files\Launch Manager\OSDCtrl.exe
C:\Program Files\Launch Manager\Wbutton.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\Program Files\Arcade\PCMService.exe
C:\Program Files\VIAudioi\SBADeck\ADeck.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\COMMON~1\XCPCSync\TRANSL~1\ErPhn2\ErTray.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://global.acer.com/
O2 - BHO: HomepageBHO - {e9ccf15d-4c68-4b5a-9e9a-8e12e4bd39bd} - C:\WINDOWS\system32\hp9D78.tmp
O4 - HKLM\..\Run: [preload] C:\Windows\RUNXMLPL.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [LaunchAp] C:\Program Files\Launch Manager\LaunchAp.exe
O4 - HKLM\..\Run: [PowerKey] "C:\Program Files\Launch Manager\PowerKey.exe"
O4 - HKLM\..\Run: [LManager] C:\Program Files\Launch Manager\HotkeyApp.exe
O4 - HKLM\..\Run: [CtrlVol] C:\Program Files\Launch Manager\CtrlVol.exe
O4 - HKLM\..\Run: [LMgrOSD] C:\Program Files\Launch Manager\OSDCtrl.exe
O4 - HKLM\..\Run: [Wbutton] "C:\Program Files\Launch Manager\Wbutton.exe"
O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Arcade\PCMService.exe"
O4 - HKLM\..\Run: [AudioDeck] C:\Program Files\VIAudioi\SBADeck\ADeck.exe 1
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [XTNDConnect PC - ErPhn2] C:\PROGRA~1\COMMON~1\XCPCSync\TRANSL~1\ErPhn2\ErTray.exe
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [MtdAcq] C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.exe /s
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {FF3F0F03-0F01-131A-A3F9-08F02B23E0CC} - http://66.117.37.13/dba2218.exe
O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe



Thank you in advance

Tom

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Hello Tom and welcome to Geeks to Go

As an introduction, please note that I am not Superhuman, I do not know everything, but what I do know has taken me years to learn. I am happy to pass on this information to you, but please bear in mind that I am also fallible.

Please note that you should have Administrator rights to perform the fixes. Also note that multiple identity PC’s (family PC’s) present a different problem; please tell me if your PC has more than one individual’s setting, but continue with the fix.

Before we get underway, you may wish to print these instructions for easy reference during the fix, although please be aware that many of the required URLs are hyperlinks in the red names shown on your screen. Part of the fix may require you to be in Safe Mode, which will not allow you to access the internet, or my instructions!

You have a couple of bad files showing in your log. Let’s see what we can do with the first sweep.

Firstly could you please disable Microsoft Antispyware from running during the fix, it may just hinder our attempts to change anything. Right click on the icon (looks like an archery target) in the task bar and click on Security Agents Status (Enabled) then click on Disable Real-time Protection. To re enable it, you follow the same steps but click on Enable Real-time Protection.

Please open Spybot S & D, and turn off Resident Teatimer. Do this by clicking Mode at the top of the screen, choose Advanced Mode then Tools and then Resident and unchecking Teatimer. It will hinder our attempts to clear out some files that need to be removed.

When your PC has been declared clean, please only enable one of those two programmes to run in real-time. All others should be used as “on demand” scanners. Having more than one antispyware programme running in real-time will cause slowness and even conflicts.

Download NoahDfear's smitRem.exe©. and save the file to your desktop.
Right click on the file and extract it to it's own folder on the desktop.

Place a shortcut to Panda ActiveScan on your desktop.

Please download the trial version of Ewido Security Suite here:
http://www.ewido.net/en/download/

Please read Ewido Setup Instructions
Install it, and update the definitions to the newest files. Do NOT run a scan yet.

If you have not already installed Ad-Aware SE 1.06, follow these download and setup instructions, otherwise, check for updates:
Ad-Aware SE Setup
Don't run it yet!

Next, please reboot your computer in SafeMode by doing the following:

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
• Instead of Windows loading as normal, a menu should appear
• Select the first option, to run Windows in Safe Mode.

Now scan with HJT and place a checkmark or tick next to each of the following items:

O2 - BHO: HomepageBHO - {e9ccf15d-4c68-4b5a-9e9a-8e12e4bd39bd} - C:\WINDOWS\system32\hp9D78.tmp
O16 - DPF: {FF3F0F03-0F01-131A-A3F9-08F02B23E0CC} - http://66.117.37.13/dba2218.exe

Click Fix checked

Using Windows Explorer, locate the following files, and delete them:

C:\WINDOWS\system32\nvctrl.exe
C:\WINDOWS\system32\hp9D78.tmp

Exit Explorer

Open the smitRem.exe©. folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen. Wait for the tool to complete and disk cleanup to finish.

The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.

Open Ad-aware and do a full scan. Remove all it finds.

Run Ewido:

• Click on scanner
• Click on Complete System Scan and the scan will begin.
• NOTE: During some scans with ewido it is finding cases of false positives.
• You will need to step through the process of cleaning files one-by-one.
• If ewido detects a file you KNOW to be legitimate, select none as the action.
• DO NOT select "Perform action on all infections"
• If you are unsure of any entry found select none for now.
• When the scan is finished, click the Save report button at the bottom of the screen.
• Save the report to your desktop and post in to me in your reply.

Close Ewido

Next go to Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" if present.

Reboot back into Windows and click the Panda ActiveScan shortcut, then do a full system scan.

Save the scan log and post it along with a new HijackThis Log, the contents of the smitfiles.txt log and the Ewido Log by using Add Reply.

Let me know if any problems persist.

[Crustyoldbloke]

Hello Tom and welcome to Geeks to Go

As an introduction, please note that I am not Superhuman, I do not know everything, but what I do know has taken me years to learn. I am happy to pass on this information to you, but please bear in mind that I am also fallible.

Please note that you should have Administrator rights to perform the fixes. Also note that multiple identity PC’s (family PC’s) present a different problem; please tell me if your PC has more than one individual’s setting, but continue with the fix.

Before we get underway, you may wish to print these instructions for easy reference during the fix, although please be aware that many of the required URLs are hyperlinks in the red names shown on your screen. Part of the fix may require you to be in Safe Mode, which will not allow you to access the internet, or my instructions!

You have a couple of bad files showing in your log. Let’s see what we can do with the first sweep.

Firstly could you please disable Microsoft Antispyware from running during the fix, it may just hinder our attempts to change anything. Right click on the icon (looks like an archery target) in the task bar and click on Security Agents Status (Enabled) then click on Disable Real-time Protection. To re enable it, you follow the same steps but click on Enable Real-time Protection.

Please open Spybot S & D, and turn off Resident Teatimer. Do this by clicking Mode at the top of the screen, choose Advanced Mode then Tools and then Resident and unchecking Teatimer. It will hinder our attempts to clear out some files that need to be removed.

When your PC has been declared clean, please only enable one of those two programmes to run in real-time. All others should be used as “on demand” scanners. Having more than one antispyware programme running in real-time will cause slowness and even conflicts.

Download NoahDfear's smitRem.exe©. and save the file to your desktop.
Right click on the file and extract it to it's own folder on the desktop.

Place a shortcut to Panda ActiveScan on your desktop.

Please download the trial version of Ewido Security Suite here:
http://www.ewido.net/en/download/

Please read Ewido Setup Instructions
Install it, and update the definitions to the newest files. Do NOT run a scan yet.

If you have not already installed Ad-Aware SE 1.06, follow these download and setup instructions, otherwise, check for updates:
Ad-Aware SE Setup
Don't run it yet!

Next, please reboot your computer in SafeMode by doing the following:

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
• Instead of Windows loading as normal, a menu should appear
• Select the first option, to run Windows in Safe Mode.

Now scan with HJT and place a checkmark or tick next to each of the following items:

O2 - BHO: HomepageBHO - {e9ccf15d-4c68-4b5a-9e9a-8e12e4bd39bd} - C:\WINDOWS\system32\hp9D78.tmp
O16 - DPF: {FF3F0F03-0F01-131A-A3F9-08F02B23E0CC} - http://66.117.37.13/dba2218.exe

Click Fix checked

Using Windows Explorer, locate the following files, and delete them:

C:\WINDOWS\system32\nvctrl.exe
C:\WINDOWS\system32\hp9D78.tmp

Exit Explorer

Open the smitRem.exe©. folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen. Wait for the tool to complete and disk cleanup to finish.

The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.

Open Ad-aware and do a full scan. Remove all it finds.

Run Ewido:

• Click on scanner
• Click on Complete System Scan and the scan will begin.
• NOTE: During some scans with ewido it is finding cases of false positives.
• You will need to step through the process of cleaning files one-by-one.
• If ewido detects a file you KNOW to be legitimate, select none as the action.
• DO NOT select "Perform action on all infections"
• If you are unsure of any entry found select none for now.
• When the scan is finished, click the Save report button at the bottom of the screen.
• Save the report to your desktop and post in to me in your reply.

Close Ewido

Next go to Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" if present.

Reboot back into Windows and click the Panda ActiveScan shortcut, then do a full system scan.

Save the scan log and post it along with a new HijackThis Log, the contents of the smitfiles.txt log and the Ewido Log by using Add Reply.

Let me know if any problems persist.

[TomWoodward]

Hi Phil

Thanks for getting back to me, it took me a while to go through your instructions, mainly because I was using a wireless connection at uni and so I did some bits at home and some there, hope it doesn't screw anything up. I am a bit of a novice so I didn't delete anything from the Ewido scan but it looks as though there is quite a bit of stuff that could go. Of the two files you said o delete in exporer, hp9d78.tmp wasn't there, but I deleted a similar file hp2aa.tmp and that gave me control of my homepage again so i think that solved that. Also, Ewido was on realtime scanning after the scan and it picked up the file that was causing the desktop notice. So both visible problems are now solved, but it seems as though my system could do with a cleanup. Here are my logs

Adaware

Incident Status Location

Adware:adware/spyaxe Not desinfected Windows Registry
Adware:Adware/SpyAxe Not desinfected C:\WINDOWS\system32\1024\ld1FBE.tmp
Dialer:Dialer.BEW Not desinfected C:\Documents and Settings\Tom Woodward\Local Settings\Temporary Internet Files\Content.IE5\A7Q7A1EZ\access[1].htm
Dialer:Dialer.DQF Not desinfected C:\Documents and Settings\Tom Woodward\Local Settings\Temporary Internet Files\Content.IE5\QHKBQDA5\gba2218[1].exe
Dialer:Dialer.DQF Not desinfected C:\Documents and Settings\Tom Woodward\Local Settings\Temporary Internet Files\Content.IE5\QHKBQDA5\dba2218[1].exe
Virus:Trj/Zlob.X Disinfected C:\Documents and Settings\Tom Woodward\Local Settings\Temporary Internet Files\Content.IE5\W5WRGB8Z\l[1].exe
Adware:Adware/SecurityError Not desinfected C:\Documents and Settings\Tom Woodward\Local Settings\Temporary Internet Files\Content.IE5\W5WRGB8Z\sec1-adls[1].htm
Dialer:Dialer.DQF Not desinfected C:\Recycled\Dc190.exe

smitRem © log file
version 2.7

by noahdfear


Microsoft Windows XP [Version 5.1.2600]
The current date is: 18/11/2005
The current time is: 19:24:23.35

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

checking for ShudderLTD key

ShudderLTD key not present!

checking for PSGuard.com key


PSGuard.com key not present!

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Existing Pre-run Files


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~

Antivirus Test Online.url


~~~ system32 folder ~~~



~~~ Icons in System32 ~~~



~~~ Windows directory ~~~



~~~ Drive root ~~~


~~~ Miscellaneous Files/folders ~~~




~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



Remaining Post-run Files


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~



~~~ system32 folder ~~~



~~~ Icons in System32 ~~~



~~~ Windows directory ~~~



~~~ Drive root ~~~



~~~ Miscellaneous Files/folders ~~~




~~~ Wininet.dll ~~~

CLEAN!



Logfile of HijackThis v1.99.1
Scan saved at 20:13:38, on 15/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\eManager\anbmServ.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\system32\nvctrl.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Launch Manager\LaunchAp.exe
C:\Program Files\Launch Manager\PowerKey.exe
C:\Program Files\Launch Manager\HotkeyApp.exe
C:\Program Files\Launch Manager\CtrlVol.exe
C:\Program Files\Launch Manager\OSDCtrl.exe
C:\Program Files\Launch Manager\Wbutton.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\Program Files\Arcade\PCMService.exe
C:\Program Files\VIAudioi\SBADeck\ADeck.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\COMMON~1\XCPCSync\TRANSL~1\ErPhn2\ErTray.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://global.acer.com/
O2 - BHO: HomepageBHO - {e9ccf15d-4c68-4b5a-9e9a-8e12e4bd39bd} - C:\WINDOWS\system32\hp9D78.tmp
O4 - HKLM\..\Run: [preload] C:\Windows\RUNXMLPL.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [LaunchAp] C:\Program Files\Launch Manager\LaunchAp.exe
O4 - HKLM\..\Run: [PowerKey] "C:\Program Files\Launch Manager\PowerKey.exe"
O4 - HKLM\..\Run: [LManager] C:\Program Files\Launch Manager\HotkeyApp.exe
O4 - HKLM\..\Run: [CtrlVol] C:\Program Files\Launch Manager\CtrlVol.exe
O4 - HKLM\..\Run: [LMgrOSD] C:\Program Files\Launch Manager\OSDCtrl.exe
O4 - HKLM\..\Run: [Wbutton] "C:\Program Files\Launch Manager\Wbutton.exe"
O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Arcade\PCMService.exe"
O4 - HKLM\..\Run: [AudioDeck] C:\Program Files\VIAudioi\SBADeck\ADeck.exe 1
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [XTNDConnect PC - ErPhn2] C:\PROGRA~1\COMMON~1\XCPCSync\TRANSL~1\ErPhn2\ErTray.exe
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [MtdAcq] C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.exe /s
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {FF3F0F03-0F01-131A-A3F9-08F02B23E0CC} - http://66.117.37.13/dba2218.exe
O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe


---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 10:31:49, 19/11/2005
+ Report-Checksum: 377CF01D

+ Scan result:

C:\WINDOWS\system32\svchosts.dll -> Not-A-Virus.Downloader.Win32.Spax.a : Ignored
C:\WINDOWS\system32\1024\ld1FBE.tmp -> TrojanDropper.Small.ahg : Ignored
C:\Documents and Settings\Tom Woodward\Local Settings\Temporary Internet Files\Content.IE5\QHKBQDA5\gba2218[1].exe -> Dialer.Generic : Ignored
C:\Documents and Settings\Tom Woodward\Local Settings\Temporary Internet Files\Content.IE5\QHKBQDA5\dba2218[1].exe -> Dialer.Generic : Ignored
C:\Documents and Settings\Tom Woodward\Cookies\tom woodward@com[2].txt -> Spyware.Cookie.Com : Ignored
C:\Documents and Settings\Tom Woodward\Cookies\tom woodward@burstnet[1].txt -> Spyware.Cookie.Burstnet : Ignored
C:\Documents and Settings\Tom Woodward\Cookies\tom [email protected][1].txt -> Spyware.Cookie.Masterstats : Ignored
C:\Documents and Settings\Tom Woodward\Cookies\tom [email protected][1].txt -> Spyware.Cookie.Specificclick : Ignored
C:\Documents and Settings\Tom Woodward\Cookies\tom [email protected][1].txt -> Spyware.Cookie.2o7 : Ignored
C:\Documents and Settings\Tom Woodward\Cookies\tom [email protected][2].txt -> Spyware.Cookie.2o7 : Ignored
C:\Documents and Settings\Tom Woodward\Cookies\tom [email protected][1].txt -> Spyware.Cookie.2o7 : Ignored
C:\System Volume Information\_restore{64C55BAE-0167-4E29-A424-980E0BCA06F2}\RP135\A0013103.exe -> TrojanDownloader.Zlob.aq : Ignored
C:\System Volume Information\_restore{64C55BAE-0167-4E29-A424-980E0BCA06F2}\RP135\A0013117.exe -> Dialer.Generic : Ignored
C:\System Volume Information\_restore{64C55BAE-0167-4E29-A424-980E0BCA06F2}\RP136\A0013122.exe -> Spyware.Hijacker.Generic : Ignored
C:\System Volume Information\_restore{64C55BAE-0167-4E29-A424-980E0BCA06F2}\RP137\A0013205.DLL -> Spyware.WildTangent : Ignored
C:\System Volume Information\_restore{64C55BAE-0167-4E29-A424-980E0BCA06F2}\RP137\A0013219.DLL -> Spyware.WildTangent : Ignored
C:\System Volume Information\_restore{64C55BAE-0167-4E29-A424-980E0BCA06F2}\RP139\A0014216.exe -> Spyware.Hijacker.Generic : Ignored
C:\System Volume Information\_restore{64C55BAE-0167-4E29-A424-980E0BCA06F2}\RP140\A0014471.dll -> Not-A-Virus.Downloader.Win32.Spax.a : Ignored
C:\Recycled\Dc190.exe -> Dialer.Generic : Ignored
C:\Recycled\Dc193.tmp -> Trojan.Small.fs : Ignored
C:\!KillBox\mssearchnet.exe -> Spyware.Hijacker.Generic : Ignored


::Report End



Ad-Aware SE Build 1.06r1
Logfile Created on:18 November 2005 19:27:06
Created with Ad-Aware SE Personal, free for private use.
Using definitions file:SE1R75 15.11.2005
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References detected during the scan:
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MRU List(TAC index:0):35 total references
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Ad-Aware SE Settings
===========================
Set : Search for negligible risk entries
Set : Safe mode (always request confirmation)
Set : Scan active processes
Set : Scan registry
Set : Deep-scan registry
Set : Scan my IE Favorites for banned URLs
Set : Scan my Hosts file

Extended Ad-Aware SE Settings
===========================
Set : Unload recognized processes & modules during scan
Set : Scan registry for all users instead of current user only
Set : Always try to unload modules before deletion
Set : During removal, unload Explorer and IE if necessary
Set : Let Windows remove files in use at next reboot
Set : Delete quarantined objects after restoring
Set : Include basic Ad-Aware settings in log file
Set : Include additional Ad-Aware settings in log file
Set : Include reference summary in log file
Set : Include alternate data stream details in log file
Set : Play sound at scan completion if scan locates critical objects


18-11-2005 19:27:06 - Scan started. (Full System Scan)

MRU List Object Recognized!
Location: : C:\Documents and Settings\Tom Woodward\Application Data\microsoft\office\recent
Description : list of recently opened documents using microsoft office


MRU List Object Recognized!
Location: : C:\Documents and Settings\Tom Woodward\recent
Description : list of recently opened documents


MRU List Object Recognized!
Location: : S-1-5-21-2519684141-4280779621-1874803051-1005\software\adobe\acrobat reader\6.0\avgeneral\crecentfiles
Description : list of recently used files in adobe reader


MRU List Object Recognized!
Location: : S-1-5-21-2519684141-4280779621-1874803051-1005\software\microsoft\direct3d\mostrecentapplication
Description : most recent application to use microsoft direct3d


MRU List Object Recognized!
Location: : software\microsoft\direct3d\mostrecentapplication
Description : most recent application to use microsoft direct3d


MRU List Object Recognized!
Location: : S-1-5-21-2519684141-4280779621-1874803051-1005\software\microsoft\direct3d\mostrecentapplication
Description : most recent application to use microsoft direct X


MRU List Object Recognized!
Location: : software\microsoft\direct3d\mostrecentapplication
Description : most recent application to use microsoft direct X


MRU List Object Recognized!
Location: : software\microsoft\directdraw\mostrecentapplication
Description : most recent application to use microsoft directdraw


MRU List Object Recognized!
Location: : S-1-5-21-2519684141-4280779621-1874803051-1005\software\microsoft\directinput\mostrecentapplication
Description : most recent application to use microsoft directinput


MRU List Object Recognized!
Location: : S-1-5-21-2519684141-4280779621-1874803051-1005\software\microsoft\directinput\mostrecentapplication
Description : most recent application to use microsoft directinput


MRU List Object Recognized!
Location: : S-1-5-21-2519684141-4280779621-1874803051-1005\software\microsoft\internet explorer
Description : last download directory used in microsoft internet explorer


MRU List Object Recognized!
Location: : S-1-5-21-2519684141-4280779621-1874803051-1005\software\microsoft\internet explorer\main
Description : last save directory used in microsoft internet explorer


MRU List Object Recognized!
Location: : S-1-5-21-2519684141-4280779621-1874803051-1005\software\microsoft\internet explorer\typedurls
Description : list of recently entered addresses in microsoft internet explorer


MRU List Object Recognized!
Location: : S-1-5-21-2519684141-4280779621-1874803051-1005\software\microsoft\mediaplayer\medialibraryui
Description : last selected node in the microsoft windows media player media library


MRU List Object Recognized!
Location: : S-1-5-21-2519684141-4280779621-1874803051-1005\software\microsoft\mediaplayer\player\recentfilelist
Description : list of recently used files in microsoft windows media player


MRU List Object Recognized!
Location: : S-1-5-21-2519684141-4280779621-1874803051-1005\software\microsoft\mediaplayer\player\settings
Description : last save as directory used in jasc paint shop pro


MRU List Object Recognized!
Location: : S-1-5-21-2519684141-4280779621-1874803051-1005\software\microsoft\mediaplayer\player\settings
Description : last open directory used in jasc paint shop pro


MRU List Object Recognized!
Location: : S-1-5-21-2519684141-4280779621-1874803051-1005\software\microsoft\mediaplayer\preferences
Description : last cd record path used in microsoft windows media player


MRU List Object Recognized!
Location: : S-1-5-21-2519684141-4280779621-1874803051-1005\software\microsoft\mediaplayer\preferences
Description : last playlist index loaded in microsoft windows media player


MRU List Object Recognized!
Location: : S-1-5-21-2519684141-4280779621-1874803051-1005\software\microsoft\mediaplayer\preferences
Description : last playlist loaded in microsoft windows media player


MRU List Object Recognized!
Location: : S-1-5-21-2519684141-4280779621-1874803051-1005\software\microsoft\mediaplayer\preferences
Description : last search path used in microsoft windows media player


MRU List Object Recognized!
Location: : S-1-5-21-2519684141-4280779621-1874803051-1005\software\microsoft\microsoft management console\recent file list
Description : list of recent snap-ins used in the microsoft management console


MRU List Object Recognized!
Location: : S-1-5-21-2519684141-4280779621-1874803051-1005\software\microsoft\office\11.0\common\general
Description : list of recently used symbols in microsoft office


MRU List Object Recognized!
Location: : S-1-5-21-2519684141-4280779621-1874803051-1005\software\microsoft\office\11.0\common\open find\microsoft office word\settings\open\file name mru
Description : list of recent documents opened by microsoft word


MRU List Object Recognized!
Location: : S-1-5-21-2519684141-4280779621-1874803051-1005\software\microsoft\office\11.0\common\open find\microsoft office word\settings\save as\file name mru
Description : list of recent documents saved by microsoft word


MRU List Object Recognized!
Location: : S-1-5-21-2519684141-4280779621-1874803051-1005\software\microsoft\search assistant\acmru
Description : list of recent search terms used with the search assistant


MRU List Object Recognized!
Location: : S-1-5-21-2519684141-4280779621-1874803051-1005\software\microsoft\windows\currentversion\applets\paint\recent file list
Description : list of files recently opened using microsoft paint


MRU List Object Recognized!
Location: : S-1-5-21-2519684141-4280779621-1874803051-1005\software\microsoft\windows\currentversion\applets\wordpad\recent file list
Description : list of recent files opened using wordpad


MRU List Object Recognized!
Location: : S-1-5-21-2519684141-4280779621-1874803051-1005\software\microsoft\windows\currentversion\explorer\comdlg32\lastvisitedmru
Description : list of recent programs opened


MRU List Object Recognized!
Location: : S-1-5-21-2519684141-4280779621-1874803051-1005\software\microsoft\windows\currentversion\explorer\comdlg32\opensavemru
Description : list of recently saved files, stored according to file extension


MRU List Object Recognized!
Location: : S-1-5-21-2519684141-4280779621-1874803051-1005\software\microsoft\windows\currentversion\explorer\recentdocs
Description : list of recent documents opened


MRU List Object Recognized!
Location: : S-1-5-21-2519684141-4280779621-1874803051-1005\software\microsoft\windows\currentversion\explorer\runmru
Description : mru list for items opened in start | run


MRU List Object Recognized!
Location: : .DEFAULT\software\microsoft\windows media\wmsdk\general
Description : windows media sdk


MRU List Object Recognized!
Location: : S-1-5-18\software\microsoft\windows media\wmsdk\general
Description : windows media sdk


MRU List Object Recognized!
Location: : S-1-5-21-2519684141-4280779621-1874803051-1005\software\microsoft\windows media\wmsdk\general
Description : windows media sdk


Listing running processes
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#:1 [smss.exe]
FilePath : \SystemRoot\System32\
ProcessID : 128
ThreadCreationTime : 18-11-2005 19:23:14
BasePriority : Normal


#:2 [csrss.exe]
FilePath : \??\C:\WINDOWS\system32\
ProcessID : 180
ThreadCreationTime : 18-11-2005 19:23:24
BasePriority : Normal


#:3 [winlogon.exe]
FilePath : \??\C:\WINDOWS\system32\
ProcessID : 204
ThreadCreationTime : 18-11-2005 19:23:27
BasePriority : High


#:4 [services.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 248
ThreadCreationTime : 18-11-2005 19:23:30
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Services and Controller app
InternalName : services.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : services.exe

#:5 [lsass.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 260
ThreadCreationTime : 18-11-2005 19:23:30
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : LSA Shell (Export Version)
InternalName : lsass.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : lsass.exe

#:6 [svchost.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 404
ThreadCreationTime : 18-11-2005 19:23:33
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:7 [svchost.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 464
ThreadCreationTime : 18-11-2005 19:23:34
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:8 [svchost.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 540
ThreadCreationTime : 18-11-2005 19:23:37
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:9 [explorer.exe]
FilePath : C:\WINDOWS\
ProcessID : 1256
ThreadCreationTime : 18-11-2005 19:25:52
BasePriority : Normal
FileVersion : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 6.00.2900.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Windows Explorer
InternalName : explorer
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : EXPLORER.EXE

#:10 [ad-aware.exe]
FilePath : C:\Program Files\Lavasoft\Ad-Aware SE Personal\
ProcessID : 1372
ThreadCreationTime : 18-11-2005 19:26:50
BasePriority : Normal
FileVersion : 6.2.0.236
ProductVersion : SE 106
ProductName : Lavasoft Ad-Aware SE
CompanyName : Lavasoft Sweden
FileDescription : Ad-Aware SE Core application
InternalName : Ad-Aware.exe
LegalCopyright : Copyright © Lavasoft AB Sweden
OriginalFilename : Ad-Aware.exe
Comments : All Rights Reserved

Memory scan result:
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New critical objects: 0
Objects found so far: 35


Started registry scan
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Registry Scan result:
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New critical objects: 0
Objects found so far: 35


Started deep registry scan
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Deep registry scan result:
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New critical objects: 0
Objects found so far: 35


Started Tracking Cookie scan
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Tracking cookie scan result:
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New critical objects: 0
Objects found so far: 35



Deep scanning and examining files (C:)
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Disk Scan Result for C:\
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New critical objects: 0
Objects found so far: 35


Deep scanning and examining files (D:)
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Disk Scan Result for D:\
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New critical objects: 0
Objects found so far: 35


Scanning Hosts file......
Hosts file location:"C:\WINDOWS\system32\drivers\etc\hosts".
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Hosts file scan result:
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1 entries scanned.
New critical objects:0
Objects found so far: 35




Performing conditional scans...
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Conditional scan result:
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New critical objects: 0
Objects found so far: 35

19:33:45 Scan Complete

Summary Of This Scan
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Total scanning time:00:06:38.328
Objects scanned:112741
Objects identified:0
Objects ignored:0
New critical objects:0


Thanks again

Tom

[Crustyoldbloke]

Hello again Tom

Since submitting this fix to you, a special tool has been created to deal with this infection and also, looking at your Ewido scan, when the first infection was found, you appear to have clicked NONE as the action you wanted Ewido to take and then REPEAT FOR ALL INFECTIONS, so Ewido found the bad stuff and ignored it all.

This fix will therefore be a little bit of a repeat performance, but not as long.

Firstly could you please disable Microsoft Antispyware from running during the fix, it may just hinder our attempts to change anything. Right click on the icon (looks like an archery target) in the task bar and click on Security Agents Status (Enabled) then click on Disable Real-time Protection. To re enable it, you follow the same steps but click on Enable Real-time Protection.

Please open Spybot S & D, and turn off Resident Teatimer. Do this by clicking Mode at the top of the screen, choose Advanced Mode then Tools and then Resident and unchecking Teatimer. It will hinder our attempts to clear out some files that need to be removed.

When your PC has been declared clean, please only enable one of those two programmes to run in real-time. All others should be used as “on demand” scanners. Having more than one antispyware programme running in real-time will cause slowness and even conflicts.

Download SpyAxeFix.exe © noahdfear. Save it to your desktop.

Close all other programmes and windows. Double click SpyAxeFix.exe, then click Start to extract the tool to it's own folder.

Open the SpyAxeFix folder and double click the SpyAxeFix.bat to start the tool. At one point when the tool runs, your taskbar will dissappear, and your computer will restart when the tool completes.

A text file named spyaxe.txt will be created in the SpyAxeFix folder. Post the contents of that log please.

Download Killbox by Option^Explicit

Download CCleaner

Install Ewido Security Suite.

• Install Ewido security suite
• When installing, under "Additional Options" uncheck..
  • Install background guard
  • Install scan via context menu
  • You will need to update Ewido to the latest definition files.
  • On the left hand side of the main screen click update.
  • Then click on Start Update.
• The update will start and a progress bar will show the updates being installed.
  (the status bar at the bottom will display "Update successful")

If you are having problems with the updater, you can use this link to manually update Ewido.
Ewido manual updates
Do NOT run a scan yet.

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:

Safe Mode

Launch Ewido, there should be an icon on your desktop, double-click it.

• The programme will now open to the main screen.
• When you run Ewido for the first time, you will get a warning "Database could not be found!". Click OK.

Once the updates are installed do the following:

• Click on scanner
• Click on Complete System Scan and the scan will begin.
• You will be prompted to clean the first infection.
• Select "Perform action on all infections", then proceed.
• Once the scan has completed, there will be a button located on the bottom of the screen named Save report
• Click Save report.
  
• Save the report .txt file to your desktop and include it in your reply.

Now close Ewido security suite.

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

O2 - BHO: HomepageBHO - {e9ccf15d-4c68-4b5a-9e9a-8e12e4bd39bd} - C:\WINDOWS\system32\hp9D78.tmp
O16 - DPF: {FF3F0F03-0F01-131A-A3F9-08F02B23E0CC} - http://66.117.37.13/dba2218.exe

Now close all windows other than HiJackThis, then click Fix Checked.

Please install Killbox by Option^Explicit.

• Extract the programme to your desktop and double-click on its folder, then double-click on Killbox.exe to start the programme.
• In the Killbox programme, select the Delete on Reboot option.
• Copy the file names below to the clipboard by highlighting them and pressing Control-C:

C:\WINDOWS\system32\nvctrl.exe
C:\WINDOWS\system32\hp9D78.tmp

• Return to Killbox, go to the File menu, and choose "Paste from Clipboard".
  
• Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "Yes" at the reboot now prompt.

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, click download and run missingfilesetup.exe. Then try TheKillbox again.

Now we must hide the files we revealed earlier by reversing the process, this is an important safeguard to stop important system files being deleted by accident.

There is almost certainly bound to be some junk (leftover bits and pieces) on your system that is doing nothing but taking up space. I would recommend that you run CCleaner. Install it, update it, check the default setting in the left-hand pane, ensure you uncheck old prefetch data found under the system tab, then click Analyze> Run Cleaner. You may be fairly surprised by how much it finds. Also click Issues then Scan for issues – fix selected issues

Please note that you are running an out-of-date version of HijackThis; the latest version could reveal more than previous ones. Please download a new copy HijackThis unzip it, and replace your existing copy with the new version. Also create a folder on your C: drive for it (for example C:\Program Files\Hijackthis\Hijackthis.exe), and move HJT into it. This will stop the log being lost.

Post back a fresh HijackThis log (from normal mode) and also an Uninstall Log:

Open HijackThis, click Config, click Misc Tools
Click "Open Uninstall Manager"
Click Save List (generates uninstall_list.txt)
Click Save, copy and paste the results in your next post.

and I will take another look.

Post back a fresh HijackThis log (from normal mode) and I will take another look. (3 logs)

Edited by Crustyoldbloke, 24 November 2005 - 09:25 AM.

[TomWoodward]

Hi again, thanks for getting back to me so quickly

sorry about the ewido thing, I was a little reluctant to delete anythng for fear of false positives.

I have finished the above. I couldn't find the files you mentioned in Hijack this and had a similar problem in Killbox. When I asked it to paste from clipboard it would only paste one file (nvctrl.exe.), so I am not sure what happened to the other one. Running the missing files setup thing didn't seem to make any difference.

Anyway, here are my logs.

uninstall list

Acer eManager for Notebook
Ad-Aware SE Personal
Adobe Reader 6.0
Adobe Reader for Pocket PC 2.0
Agere Systems AC'97 Modem
Arcade 3.0
Athlon 64 Processor Driver
CCleaner (remove only)
Creative Jukebox Driver
Creative MediaSource
Creative NOMAD Jukebox Zen Xtra
Deus Ex - Invisible War
eTrust EZ Antivirus
ewido security suite
Fruityloops Creative Edition
HijackThis 1.99.1
Hitman 2: Silent Assassin
Indeo® Software
KRISTAL Audio Engine
Launch Manager V1.0.7.6
Microsoft ActiveSync 3.8
Microsoft AntiSpyware
Microsoft Office Professional Edition 2003
MSN
NOMAD Explorer
NTI Backup NOW! 3
NTI CD & DVD-Maker 6.7 Update
NTI CD & DVD-Maker Gold
NVIDIA Drivers
Panda ActiveScan
PowerProducer
QuickTime
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893066)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Sony Ericsson Communications Suite
Sony Ericsson Image Editor
Spybot - Search & Destroy 1.4
Synaptics Pointing Device Driver
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
VIA Audio Driver Setup Program
VIA Rhine-Family Fast Ethernet Adapter
Windows Installer 3.1 (KB893803)
Windows Media Format Runtime
Windows Media Player 10
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
XTNDConnect PC



Logfile of HijackThis v1.99.1
Scan saved at 17:13:44, on 24/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\eManager\anbmServ.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Launch Manager\LaunchAp.exe
C:\Program Files\Launch Manager\PowerKey.exe
C:\Program Files\Launch Manager\HotkeyApp.exe
C:\Program Files\Launch Manager\CtrlVol.exe
C:\Program Files\Launch Manager\OSDCtrl.exe
C:\Program Files\Launch Manager\Wbutton.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\Program Files\Arcade\PCMService.exe
C:\Program Files\VIAudioi\SBADeck\ADeck.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\COMMON~1\XCPCSync\TRANSL~1\ErPhn2\ErTray.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\PROGRA~1\SONYER~1\COMMUN~1\MOBILE~1\EPMWOR~1.EXE
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\system32\wuauclt.exe
C:\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://global.acer.com/
O4 - HKLM\..\Run: [preload] C:\Windows\RUNXMLPL.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [LaunchAp] C:\Program Files\Launch Manager\LaunchAp.exe
O4 - HKLM\..\Run: [PowerKey] "C:\Program Files\Launch Manager\PowerKey.exe"
O4 - HKLM\..\Run: [LManager] C:\Program Files\Launch Manager\HotkeyApp.exe
O4 - HKLM\..\Run: [CtrlVol] C:\Program Files\Launch Manager\CtrlVol.exe
O4 - HKLM\..\Run: [LMgrOSD] C:\Program Files\Launch Manager\OSDCtrl.exe
O4 - HKLM\..\Run: [Wbutton] "C:\Program Files\Launch Manager\Wbutton.exe"
O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Arcade\PCMService.exe"
O4 - HKLM\..\Run: [AudioDeck] C:\Program Files\VIAudioi\SBADeck\ADeck.exe 1
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [XTNDConnect PC - ErPhn2] C:\PROGRA~1\COMMON~1\XCPCSync\TRANSL~1\ErPhn2\ErTray.exe
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MtdAcq] C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.exe /s
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe



---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 16:52:03, 24/11/2005
+ Report-Checksum: 716FCE05

+ Scan result:

C:\Documents and Settings\Tom Woodward\Local Settings\Temporary Internet Files\Content.IE5\QHKBQDA5\gba2218[1].exe -> Dialer.Generic : Cleaned with backup
C:\Documents and Settings\Tom Woodward\Local Settings\Temporary Internet Files\Content.IE5\QHKBQDA5\dba2218[1].exe -> Dialer.Generic : Cleaned with backup
C:\Documents and Settings\Tom Woodward\Cookies\tom [email protected][1].txt -> Spyware.Cookie.Euroclick : Cleaned with backup
C:\Documents and Settings\Tom Woodward\Cookies\tom woodward@questionmarket[2].txt -> Spyware.Cookie.Questionmarket : Cleaned with backup
C:\Documents and Settings\Tom Woodward\Cookies\tom woodward@com[2].txt -> Spyware.Cookie.Com : Cleaned with backup
C:\Documents and Settings\Tom Woodward\Cookies\tom woodward@burstnet[1].txt -> Spyware.Cookie.Burstnet : Cleaned with backup
C:\Documents and Settings\Tom Woodward\Cookies\tom [email protected][1].txt -> Spyware.Cookie.Masterstats : Cleaned with backup
C:\Documents and Settings\Tom Woodward\Cookies\tom [email protected][1].txt -> Spyware.Cookie.Specificclick : Cleaned with backup
C:\Documents and Settings\Tom Woodward\Cookies\tom [email protected][1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Tom Woodward\Cookies\tom [email protected][2].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Tom Woodward\Cookies\tom [email protected][1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Tom Woodward\Cookies\tom [email protected][1].txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
C:\Documents and Settings\Tom Woodward\Cookies\tom woodward@serving-sys[2].txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
C:\System Volume Information\_restore{64C55BAE-0167-4E29-A424-980E0BCA06F2}\RP135\A0013103.exe -> TrojanDownloader.Zlob.aq : Cleaned with backup
C:\System Volume Information\_restore{64C55BAE-0167-4E29-A424-980E0BCA06F2}\RP135\A0013117.exe -> Dialer.Generic : Cleaned with backup
C:\System Volume Information\_restore{64C55BAE-0167-4E29-A424-980E0BCA06F2}\RP136\A0013122.exe -> Spyware.Hijacker.Generic : Cleaned with backup
C:\System Volume Information\_restore{64C55BAE-0167-4E29-A424-980E0BCA06F2}\RP137\A0013205.DLL -> Spyware.WildTangent : Cleaned with backup
C:\System Volume Information\_restore{64C55BAE-0167-4E29-A424-980E0BCA06F2}\RP137\A0013219.DLL -> Spyware.WildTangent : Cleaned with backup
C:\System Volume Information\_restore{64C55BAE-0167-4E29-A424-980E0BCA06F2}\RP139\A0014216.exe -> Spyware.Hijacker.Generic : Cleaned with backup
C:\System Volume Information\_restore{64C55BAE-0167-4E29-A424-980E0BCA06F2}\RP140\A0014456.exe -> Trojan.Small.fs : Cleaned with backup
C:\System Volume Information\_restore{64C55BAE-0167-4E29-A424-980E0BCA06F2}\RP140\A0014458.exe -> TrojanDownloader.Zlob.bj : Cleaned with backup
C:\System Volume Information\_restore{64C55BAE-0167-4E29-A424-980E0BCA06F2}\RP140\A0014471.dll -> Not-A-Virus.Downloader.Win32.Spax.a : Cleaned with backup
C:\System Volume Information\_restore{64C55BAE-0167-4E29-A424-980E0BCA06F2}\RP140\A0014518.dll -> Not-A-Virus.Downloader.Win32.Spax.a : Cleaned with backup
C:\System Volume Information\_restore{64C55BAE-0167-4E29-A424-980E0BCA06F2}\RP142\A0014802.exe -> Spyware.Hijacker.Generic : Cleaned with backup
C:\System Volume Information\_restore{64C55BAE-0167-4E29-A424-980E0BCA06F2}\RP142\A0014803.exe -> Spyware.Hijacker.Generic : Cleaned with backup
C:\System Volume Information\_restore{64C55BAE-0167-4E29-A424-980E0BCA06F2}\RP142\A0014804.dll -> Spyware.Hijacker.Generic : Cleaned with backup
C:\Recycled\Dc190.exe -> Dialer.Generic : Cleaned with backup


::Report End

Hope this is ok

Tom

[Crustyoldbloke]

Hello again Tom

I am afraid that I must have had another senior moment when I created the last fix. I was quite surprised to see an uninstall list, but sure enough, I had left it in on the template; it should have been deleted. The third log was this one:

A text file named spyaxe.txt will be created in the SpyAxeFix folder. Post the contents of that log please.

You should still have it. Please post it just for confirmation. BTW your logs look good.

Is everything back to normality now?

[TomWoodward]

hi Phil

Stupidly, I deleted it. Everything is back to normal though and seems to be running a bit zippier than usual as well. That was largely why I got into a kind of spring cleaning mood.

Any tips for preventing infection in the future? I have turned up my internet security settings and have Ewido running in realtime (and a choice of backups).

[Crustyoldbloke]

Hello again Tom

I sure do have some tips, but first I want to see a fresh HJT log.

[TomWoodward]

Okey Dokey

here is the HJT log

Logfile of HijackThis v1.99.1
Scan saved at 09:46:52, on 06/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\eManager\anbmServ.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Launch Manager\LaunchAp.exe
C:\Program Files\Launch Manager\PowerKey.exe
C:\Program Files\Launch Manager\HotkeyApp.exe
C:\Program Files\Launch Manager\CtrlVol.exe
C:\Program Files\Launch Manager\OSDCtrl.exe
C:\Program Files\Launch Manager\Wbutton.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\Program Files\Arcade\PCMService.exe
C:\Program Files\VIAudioi\SBADeck\ADeck.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\COMMON~1\XCPCSync\TRANSL~1\ErPhn2\ErTray.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\PROGRA~1\SONYER~1\COMMUN~1\MOBILE~1\EPMWOR~1.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://global.acer.com/
O4 - HKLM\..\Run: [preload] C:\Windows\RUNXMLPL.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [LaunchAp] C:\Program Files\Launch Manager\LaunchAp.exe
O4 - HKLM\..\Run: [PowerKey] "C:\Program Files\Launch Manager\PowerKey.exe"
O4 - HKLM\..\Run: [LManager] C:\Program Files\Launch Manager\HotkeyApp.exe
O4 - HKLM\..\Run: [CtrlVol] C:\Program Files\Launch Manager\CtrlVol.exe
O4 - HKLM\..\Run: [LMgrOSD] C:\Program Files\Launch Manager\OSDCtrl.exe
O4 - HKLM\..\Run: [Wbutton] "C:\Program Files\Launch Manager\Wbutton.exe"
O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Arcade\PCMService.exe"
O4 - HKLM\..\Run: [AudioDeck] C:\Program Files\VIAudioi\SBADeck\ADeck.exe 1
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [XTNDConnect PC - ErPhn2] C:\PROGRA~1\COMMON~1\XCPCSync\TRANSL~1\ErPhn2\ErTray.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MtdAcq] C:\Program Files\Creative\Shared Files\Media Sniffer\MtdAcq.exe /s
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

and here is the spyaxe log that I retrieved from my recycle bin.


SpyAxeFix © by noahdfear


Microsoft Windows XP [Version 5.1.2600]
The current date is: 24/11/2005
The current time is: 15:58:51.78




Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 [email protected]
Killing PID 1588 'explorer.exe'
Killing PID 1588 'explorer.exe'


Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 [email protected]
Error, Cannot find a process with an image name of rundll32.exe

1024 directory present

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader"
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon"

regards

Tom

[Crustyoldbloke]

Congratulations! your new log is clean. Just a little bit more to do to prevent further infection.

Reset and Re-enable your System Restore to remove bad files that have been backed up by Windows. The files in System Restore are protected to prevent any programmes changing them. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected.)

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(Windows XP)
1. Turn off System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Reboot.

3. Turn ON System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
I recommend going to the following link and update as recommended by Microsoft. This adds more security and extra features including a pop-up blocker for Internet Explorer. Microsoft Update

Now that everything is fixed, I suggest that you consider getting these programmes to help keep the computer clean:

SPYWARE BLASTER - Blocks bad ActiveX items from installing on your computer.
AD-AWARE PERSONAL – A fine free malware detector and removal programme
SPYBOT S&D – Excellent free spyware detector and removal programme
GOOGLE TOOLBAR - Blocks many unwanted pop-ups in Internet Explorer.
FIREFOX - Safer alternative to the Internet Explorer web browser.
AVG ANTIVIRUS FREE EDITION - Free antivirus programme if you currently are not using one.
ZONEALARM - Free firewall programme if you currently are not using one (Windows XP has a built-in firewall).

Remember to update these frequently.

Please note that whilst there is nothing wrong in having more than one antispyware programmes for “on demand” scanning, having two or more antivirus systems is not recommended as they may well interfere with each other.

You may also want to read "How did I get infected in the first place" to learn how to better secure your computer.

Be sure to keep your Windows, antispyware and antivirus updated.

Happy safe surfing Tom!

[TomWoodward]

Hi Phil

Excellent! Thank you for all your help.



Tom

[Crustyoldbloke]

You are very welcome.

I will leave this thread open for a few days in case of misfortune.

[Crustyoldbloke]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.