Matt,
We have a problem.
The infected PC belongs to me wife. I'm sending you this post from my PC on our home LAN because we are unable to access the internet from her PC after running the second.bat fix with l2mfix. We've tried using both IE and Firefox to access the net, but we're not getting any connection to the router. From my wife's PC I tried to access the router's IP address, but when I typed in the router's IP address, it "morphed" into some kind of search address for surfsidekick.com!
Any suggestions on what to do now?
I'm also unable to access her files from my PC thru our LAN for some reason, so I've copied the l2mix second bat fix log (right before the internet access problem) and the new HJT log (after the internet access problem)
Should I do a system restore to perhaps yesterday's settings?
Help please!
Thanks,
Sgooter
Here's the l2mfix second bat fix log:
Starting Beta Fix 111805
Granting SeDebugPrivilege to L2MFIX ... successful
Setting Directory
D:\Program Files\l2mfix
Running From:
D:\Program Files\l2mfix
Killing Processes!
Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003
[email protected]Killing PID 680 'smss.exe'
Error 0x6 : The handle is invalid.
Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003
[email protected]Killing PID 780 'winlogon.exe'
Error 0x6 : The handle is invalid.
Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003
[email protected]Killing PID 324 'explorer.exe'
Killing PID 324 'explorer.exe'
Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003
[email protected]Killing PID 1692 'rundll32.exe'
Scanning First Pass. Please Wait!
First Pass Completed
Second Pass Scanning
Second pass Completed!
Backing Up: C:\WINDOWS\system32\dZd9.dll
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\dZd9.dll
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\mexbse35.dll
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\mexbse35.dll
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\nztman.dll
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\guard.tmp
1 file(s) copied.
Backing Up: C:\WINDOWS\system32\guard.tmp
1 file(s) copied.
deleting: C:\WINDOWS\system32\dZd9.dll
Successfully Deleted: C:\WINDOWS\system32\dZd9.dll
deleting: C:\WINDOWS\system32\dZd9.dll
Successfully Deleted: C:\WINDOWS\system32\dZd9.dll
deleting: C:\WINDOWS\system32\mexbse35.dll
Successfully Deleted: C:\WINDOWS\system32\mexbse35.dll
deleting: C:\WINDOWS\system32\mexbse35.dll
Successfully Deleted: C:\WINDOWS\system32\mexbse35.dll
deleting: C:\WINDOWS\system32\nztman.dll
Successfully Deleted: C:\WINDOWS\system32\nztman.dll
deleting: C:\WINDOWS\system32\guard.tmp
Successfully Deleted: C:\WINDOWS\system32\guard.tmp
deleting: C:\WINDOWS\system32\guard.tmp
Successfully Deleted: C:\WINDOWS\system32\guard.tmp
Zipping up files for submission:
adding: dZd9.dll (208 bytes security) (deflated 48%)
adding: mexbse35.dll (208 bytes security) (deflated 48%)
adding: nztman.dll (208 bytes security) (deflated 4%)
adding: guard.tmp (208 bytes security) (deflated 48%)
adding: clear.reg (208 bytes security) (deflated 36%)
adding: echo.reg (208 bytes security) (deflated 6%)
zip warning: name not matched: *.ini
zip error: Nothing to do! (backup.zip)
adding: direct.txt (208 bytes security) (stored 0%)
adding: flag.txt (208 bytes security) (stored 0%)
adding: lo2.txt (208 bytes security) (deflated 76%)
adding: log.txt (208 bytes security) (deflated 7%)
adding: readme.txt (208 bytes security) (deflated 52%)
adding: report.txt (208 bytes security) (deflated 68%)
adding: test.txt (208 bytes security) (deflated 75%)
adding: test2.txt (208 bytes security) (deflated 17%)
adding: test3.txt (208 bytes security) (deflated 17%)
adding: test5.txt (208 bytes security) (deflated 17%)
adding: xfind.txt (208 bytes security) (deflated 71%)
adding: backregs/8921F845-E5CF-46F9-BF6F-556F23B7553D.reg (208 bytes security) (deflated 70%)
adding: backregs/A8497F3B-6808-48F0-9926-A8EE2F486A54.reg (208 bytes security) (deflated 70%)
adding: backregs/shell.reg (208 bytes security) (deflated 64%)
Restoring Sedebugprivilege:
Granting SeDebugPrivilege to Administrators ... successful
Restoring Windows Update Certificates.:
deleting local copy: dZd9.dll
deleting local copy: dZd9.dll
deleting local copy: mexbse35.dll
deleting local copy: mexbse35.dll
deleting local copy: nztman.dll
deleting local copy: guard.tmp
deleting local copy: guard.tmp
The following Is the Current Export of the Winlogon notify key:
****************************************************************************
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\awtqp]
"Asynchronous"=dword:00000001
"DllName"="awtqp.dll"
"Impersonate"=dword:00000000
"Logon"="Logon"
"Logoff"="Logoff"
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\crypt32chain]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,00,72,00,79,00,70,00,74,00,33,00,32,00,2e,00,64,00,6c,00,\
6c,00,00,00
"Logoff"="ChainWlxLogoffEvent"
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cryptnet]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,00,72,00,79,00,70,00,74,00,6e,00,65,00,74,00,2e,00,64,00,\
6c,00,6c,00,00,00
"Logoff"="CryptnetWlxLogoffEvent"
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Reinstall]
"Asynchronous"=dword:00000000
"DllName"="C:\\WINDOWS\\system32\\dqcprop.dll"
"Impersonate"=dword:00000000
"Logon"="WinLogon"
"Logoff"="WinLogoff"
"Shutdown"="WinShutdown"
The following are the files found:
****************************************************************************
C:\WINDOWS\system32\dZd9.dll
C:\WINDOWS\system32\dZd9.dll
C:\WINDOWS\system32\mexbse35.dll
C:\WINDOWS\system32\mexbse35.dll
C:\WINDOWS\system32\nztman.dll
C:\WINDOWS\system32\guard.tmp
C:\WINDOWS\system32\guard.tmp
Registry Entries that were Deleted:
Please verify that the listing looks ok.
If there was something deleted wrongly there are backups in the backreg folder.
****************************************************************************
REGEDIT4
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]
"{8921F845-E5CF-46F9-BF6F-556F23B7553D}"=-
"{A8497F3B-6808-48F0-9926-A8EE2F486A54}"=-
[-HKEY_CLASSES_ROOT\CLSID\{8921F845-E5CF-46F9-BF6F-556F23B7553D}]
[-HKEY_CLASSES_ROOT\CLSID\{A8497F3B-6808-48F0-9926-A8EE2F486A54}]
REGEDIT4
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
"SV1"=""
****************************************************************************
Desktop.ini Contents:
****************************************************************************
****************************************************************************
Here's the latest HJT log:
Logfile of HijackThis v1.99.1
Scan saved at 9:47:47 PM, on 11/22/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
d:\Program Files\ewido\security suite\ewidoctrl.exe
d:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Sony\Giga Pocket\shwserv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Photo\appsrv\PhotoAppSrv.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Video\GPVSvr.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\program files\support.com\client\bin\tgcmd.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\ShopSafe\ShopSafe.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
D:\TrojanHunter 4.2\THGuard.exe
C:\WINDOWS\System32\j?vaw.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\Program Files\sony\usbsircs\usbsircs.exe
C:\Program Files\Sony\Giga Pocket\ReserveModule.exe
C:\Program Files\Sony\Giga Pocket\RM_SV.exe
C:\Program Files\Sony\Giga Pocket\gps.exe
D:\HiJack This\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://start.earthlink.net/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.sony.com/vaiopeopleR3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - C:\Program Files\SurfSideKick 3\SskBho.dll
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CPROGRA%7E1%5CNETSCAPE%5CNETSCAPE%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\pskapoor\Application Data\Mozilla\Profiles\default\ijku3ppn.slt\prefs.js)
O2 - BHO: (no name) - {00DBDAC8-4691-4797-8E6A-7C6AB89BC441} - C:\WINDOWS\System32\awtqp.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [ZTgServerSwitch] "c:\program files\support.com\client\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
O4 - HKLM\..\Run: [ShopSafe] C:\Program Files\ShopSafe\ShopSafe.exe /dontopenmycards
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - HKLM\..\Run: [THGuard] "D:\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Vvx] C:\WINDOWS\System32\j?vaw.exe
O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - Global Startup: APC UPS Status.lnk = ?
O4 - Global Startup: HPAiODevice(hp officejet g series) - 1.lnk = C:\Program Files\Hewlett-Packard\AiO\hp officejet g series\Bin\hpoavn07.exe
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Reminders.lnk = D:\Broderbund\AG Spirit\AGremind.exe
O4 - Global Startup: Remocon Driver.lnk = ?
O4 - Global Startup: Timer Recording Manager.lnk = C:\Program Files\Sony\Giga Pocket\ReserveModule.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) -
https://www-secure.s...sa/LSSupCtl.cabO16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) -
http://a840.g.akamai...all/xscan53.cabO16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) -
https://www-secure.s...sa/SymAData.cabO20 - Winlogon Notify: awtqp - C:\WINDOWS\SYSTEM32\awtqp.dll
O20 - Winlogon Notify: MSSYCLM - C:\WINDOWS\system32\dqcprop.dll
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - d:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - d:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Giga Pocket Hardware Detector - Sony Corporation - C:\Program Files\Sony\Giga Pocket\shwserv.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony TV Tuner Controller - Sony Corporation - C:\Program Files\Sony\Giga Pocket\halsv.exe
O23 - Service: Sony TV Tuner Manager - Sony Corporation - C:\Program Files\Sony\Giga Pocket\RM_SV.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: VAIO Media Music Server (VAIOMediaPlatform-MusicServer-AppServer) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Music\SSSvr.exe" /Service=VAIOMediaPlatform-MusicServer-AppServer /DisplayName="VAIO Media Music Server (file missing)
O23 - Service: VAIO Media Music Server (HTTP) (VAIOMediaPlatform-MusicServer-HTTP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-MusicServer-HTTP /RegRoot="Software\Sony Corporation\VAIO Media Platform\2.0" /RegExt="Applications\MusicServer\HTTP (file missing)
O23 - Service: VAIO Media Music Server (UPnP) (VAIOMediaPlatform-MusicServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Photo Server (VAIOMediaPlatform-PhotoServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Photo\appsrv\PhotoAppSrv.exe
O23 - Service: VAIO Media Photo Server (HTTP) (VAIOMediaPlatform-PhotoServer-HTTP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-PhotoServer-HTTP /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\PhotoServer\HTTP (file missing)
O23 - Service: VAIO Media Photo Server (UPnP) (VAIOMediaPlatform-PhotoServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Video Server (VAIOMediaPlatform-VideoServer-AppServer) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Video\GPVSvr.exe" /Service=VAIOMediaPlatform-VideoServer-AppServer /DisplayName="VAIO Media Video Server (file missing)
O23 - Service: VAIO Media Video Server (HTTP) (VAIOMediaPlatform-VideoServer-HTTP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-VideoServer-HTTP /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\VideoServer\HTTP (file missing)
O23 - Service: VAIO Media Video Server (UPnP) (VAIOMediaPlatform-VideoServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe