[kfeagle]

I am having problems installing my microsoft critical updates. I download them fast but when it comes to installing them it takes ( that is if it finishes ) about 2 hours for any critical upidate that is over 2 minutes long to install.. Can anyone help me !!

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Welcome kfeagle !

Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.

[Smokey]

Welcome kfeagle !

Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.

[kfeagle]

Logfile of HijackThis v1.97.7
Scan saved at 4:11:38 PM, on 4/4/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\BCMDMMSG.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\NPROTECT.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\DEVLDR16.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINJECT.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\PROGRAM FILES\CREATIVE\SBLIVE\AUDIOHQ\AHQTB.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\CREATIVE\SHAREDLL\CTNOTIFY.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON ANTIVIRUS\POPROXY.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\CREATIVE\SHAREDLL\MEDIADET.EXE
C:\PROGRAM FILES\MICROSOFT HARDWARE\MOUSE\POINT32.EXE
C:\PROGRAM FILES\SUPPORT.COM\BIN\TGCMD.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP SHARE-TO-WEB\HPGS2WND.EXE
C:\PROGRAM FILES\WINAMP\WINAMPA.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP SHARE-TO-WEB\HPGS2WNF.EXE
C:\PROGRAM FILES\ADAPTEC\EASY CD CREATOR 4\CREATECD\CREATECD.EXE
C:\PROGRAM FILES\GENERIC\6-IN-1 USB CARD READER DRIVER V1.7\DISK_MONITOR.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP INSTANT DELIVERY\HPIDSCHD.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP INSTANT DELIVERY\HPIDLOG.EXE
C:\WINDOWS\WT\UPDATER\WCMDMGR.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP INSTANT DELIVERY\HPIDDB.EXE
C:\PROGRAM FILES\CLOCKSYNC\SYNC.EXE
C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER COMPANION\PSCOMP.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\SYSDOC32.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE
C:\PROGRAM FILES\COREL\WORDPERFECT OFFICE 2000\PROGRAMS\ALARM.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINSM32.EXE
C:\Program Files\Norton SystemWorks\Norton CleanSweep\Monwow.exe
C:\WINDOWS\SYSTEM\WINOA386.MOD
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.louisianasportsman.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://server224.sma...t/7search/?hklm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=66.250.69.1:8888
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\windows\system32\blank.htm
F1 - win.ini: run=hpfsched
O1 - Hosts: 66.250.171.136 auto.search.msn.com
O1 - Hosts: 66.250.171.136 sitefinder.verisign.com
O1 - Hosts: 66.250.171.136 sitefinder-idn.verisign.com
O1 - Hosts: 66.250.57.9 ad.doubleclick.net
O1 - Hosts: 66.250.57.9 view.atdmt.com
O1 - Hosts: 66.250.57.9 click.atdmt.com
O1 - Hosts: 66.250.57.9 leader.linkexchange.com
O2 - BHO: (no name) - {00F16DC8-1B2A-42F4-B18B-E21DA9D2D7FD} - C:\PROGRAM FILES\COMMON FILES\IESERVICES\01A00.DLL
O2 - BHO: (no name) - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\WINDOWS\SYSTEM\StopzillaBHO.dll (file missing)
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar.dll
O2 - BHO: My Search BHO - {014DA6C1-189F-421a-88CD-07CFE51CFF10} - C:\PROGRAM FILES\MYSEARCH\BAR\1.BIN\S4BAR.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: My &Search Bar - {014DA6C9-189F-421a-88CD-07CFE51CFF10} - C:\PROGRAM FILES\MYSEARCH\BAR\1.BIN\S4BAR.DLL
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~2\NORTON~2\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\Run: [Norton eMail Protect] C:\Program Files\Norton SystemWorks\Norton AntiVirus\POPROXY.EXE
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [BCMDMMSG] BCMDMMSG.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
O4 - HKLM\..\Run: [Speed racer] C:\Program Files\Creative\PlayCenter\CTSRReg.exe
O4 - HKLM\..\Run: [InkWatch] C:\PROGRA~1\GATEWAY\GATEWA~1\InkWatch.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\PROGRAM FILES\WINAMP\WINAMPa.exe"
O4 - HKLM\..\Run: [Disk Monitor] C:\Program Files\Generic\6-in-1 USB Card Reader Driver v1.7\Disk_Monitor.exe
O4 - HKLM\..\Run: [LexStart] Lexstart.exe
O4 - HKLM\..\Run: [HPID Scheduler] C:\Program Files\Hewlett-Packard\HP Instant Delivery\hpidschd.exe
O4 - HKLM\..\Run: [NAV DefAlert] C:\PROGRA~1\NORTON~2\NORTON~2\DEFALERT.EXE
O4 - HKLM\..\Run: [STOPzilla] "C:\Program Files\STOPzilla!\Stopzilla.exe" /autorun
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
O4 - HKLM\..\Run: [OEMRUNONCE] c:\windows\options\cabs\oemrun.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [MSConfigReminder] C:\WINDOWS\SYSTEM\MSCONFIG.exe /reminder
O4 - HKLM\..\Run: [devldr16.exe] C:\WINDOWS\SYSTEM\devldr16.exe
O4 - HKLM\..\Run: [CreateCD] C:\PROGRA~1\ADAPTEC\EASYCD~1\CREATECD\CREATECD.EXE -r
O4 - HKLM\..\RunServices: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [CSINJECT.EXE] C:\Program Files\Norton SystemWorks\Norton CleanSweep\CSINJECT.EXE
O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
O4 - HKLM\..\RunServices: [STOPzilla Service] C:\PROGRAM FILES\STOPZILLA!\SZNTSVC.EXE
O4 - HKCU\..\Run: [AIM] C:\PROGRAM FILES\AIM95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [ClockSync] C:\Program Files\ClockSync\Sync.exe /q
O4 - HKCU\..\Run: [PopUpStopperCompanion] "C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER COMPANION\PSCOMP.EXE"
O4 - Startup: CORRECTCONNECT.LNK = C:\Program Files\CConnect\CConnect.exe
O4 - Startup: Norton System Doctor.lnk = C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Startup: CorelCENTRAL 9.LNK = C:\Program Files\Corel\WordPerfect Office 2000\programs\ccwin9.exe
O4 - Startup: CorelCENTRAL Alarms.LNK = C:\Program Files\Corel\WordPerfect Office 2000\programs\alarm.exe
O4 - Startup: CleanSweep Smart Sweep-Internet Sweep.lnk = C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe
O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR.DLL/cmsearch.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR.DLL/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR.DLL/cmsimilar.html
O8 - Extra context menu item: Backward &Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR.DLL/cmtrans.html
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: MSN Messenger Service (HKLM)
O9 - Extra button: Encarta Encyclopedia (HKLM)
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia (HKLM)
O9 - Extra button: Define (HKLM)
O9 - Extra 'Tools' menuitem: Define (HKLM)
O9 - Extra button: AdsGone (HKLM)
O9 - Extra 'Tools' menuitem: &AdsGone Settings (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O12 - Plugin for .bcf: C:\PROGRA~1\INTERN~1\Plugins\NPBelv32.dll
O15 - Trusted Zone: http://download.windowsupdate.com
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - https://livesc02.cus...l/java/RntX.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macr...director/sw.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...8055.8124074074
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterf...ds/Uploader.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://antu.popcap.c...aploader_v5.cab
O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://www.callwave....DL_DownLoad.CAB
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - https://www.stopzill...ller/dwnldr.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec....ta/SymAData.dll
O16 - DPF: {58F0B492-A42E-435A-BCBF-C6B2608077BA} - http://ak.imgfarm.co...etup1.0.0.7.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe