[Yvonne707]

I reformated and put Windows 98 on our computer. Is it normal for it to restart and take a long time to get past the Plug and Play part? It just keeps restarting and not going any farther.

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Can take a while to load plug and play settings but after a restart it should move on

[Retired Tech]

Can take a while to load plug and play settings but after a restart it should move on

[Yvonne707]

ok thx will try it again..if it doesnt should i do anything or unplug anything?

[Retired Tech]

If you are formatting, you can use the hard drive manufacturer's set up utility, providing it has a write zeros to drive option, which is a good way of making sure the drive is OK before loading

If you do not know the hard drive make and model, post back

[Tyger]

No, it's not normal, it should only have to restart a couple of times to install the hardware. unless you don't have enough memory in the machine. If it has trouble installing something you may have faulty memory or bad spots on your hard drive where it can't write to. You might want to tap the F8 key during boot up, when the win98 screen start, choose ms-dos mode, command prompt only, type in scandisk and hit Enter at the command prompt, run the quick tests, then choose a full scan. This will find and correct any problems on your disk. Then you can restart and hopefully the problem will be corrected.

[Yvonne707]

hmm its a brand new hard drive (about 2 1/2 months old) Memory could be an issue though. I will try it again and see what happens and let ya know. Thx guys

[Yvonne707]

well i unplugged the soundcard, switched memory too see if that was it, and switched my monitors out. No luck. I even checked the CD for scratches, but that isnt the problem either.

[Tyger]

Open My Computer, right click on C: and choose Properties. Does the machine see the full size of the hard drive? It should see about 93% of the stated volume of the drive.