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spybot giving me messages i don't understand...help!


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#1
moldol67

moldol67

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A little background.....
I did a spybot scan and it came up with "back web lite" so I got rid of it. Ever since then I get a message on my computer every time at start-up that says
"Runner file name (updates from HP.exe) lacks a '-' (the app id separator)"

So i went back and tried to undo what I just did and the following happens
"SpybotSD.exe-Bad Image
the application or Dll C:\windows\wt\webdriver.dll is not a valid windows image. Please check this agains insallation diskette."
I clicked OKand this happened
"SpybotSD.exe-unable to locate component
this application has failed to start because WDENGINE.dll was not found. Re-installing the app. may fix problem."

What is going on? any ideas? any help? Thanks!
Molly
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#2
Retired Tech

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It means WildTangent has been partially uninstalled using a spyware remover like Spybot: Search & Destroy.

Please go here:

Malware Removal Guide

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

For the purpose of accurate malware analysis, Hijack This Logs are only dealt with in the Malware Forum. Posting them anywhere else will result in a delayed response

If you are unable to run any of the programmes, ask for advice in the Malware Forum
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