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winfixer hijack [RESOLVED]


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#1
lghamm

lghamm

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Hello--
I have followed all of the steps in the "before posting hjt log" instructions and am posting my hjt log here in hopes that you can help me get rid of a "winfixer" that opens radomly when we access the internet. Here it is, along with the ewido scan report. Thanks!:

HijackThis v1.99.1
Scan saved at 1:39:15 PM, on 12/1/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS.000\System32\smss.exe
C:\WINDOWS.000\system32\csrss.exe
C:\WINDOWS.000\system32\winlogon.exe
C:\WINDOWS.000\system32\services.exe
C:\WINDOWS.000\system32\lsass.exe
C:\WINDOWS.000\system32\svchost.exe
C:\WINDOWS.000\system32\svchost.exe
C:\WINDOWS.000\System32\svchost.exe
C:\WINDOWS.000\System32\svchost.exe
C:\WINDOWS.000\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS.000\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS.000\System32\nvsvc32.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS.000\System32\svchost.exe
C:\WINDOWS.000\system32\wdfmgr.exe
C:\WINDOWS.000\wanmpsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS.000\Explorer.EXE
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS.000\System32\alg.exe
C:\WINDOWS.000\AGRSMMSG.exe
C:\Program Files\Google\Gmail Notifier\G001-1.0.25.0\gnotify.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\WINDOWS.000\system32\wuauclt.exe
C:\WINDOWS.000\System32\svchost.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Sony Handheld\HOTSYNC.EXE
C:\Program Files\Quicken 2000\QWDLLS.EXE
C:\WINDOWS.000\System32\wbem\wmiprvse.exe
C:\WINDOWS.000\system32\wuauclt.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\Acrodist.exe
C:\Documents and Settings\Laura Hammond\Desktop\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: MSEvents Object - {CE70731D-F28D-4D81-9D61-C8EE60378401} - C:\WINDOWS.000\system32\ssqpq.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS.000\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [DSL Connection Tool] C:\Program Files\MSN\MSNIA\dslmon.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [WildTangent CDA] "C:\Program Files\WildTangent\Apps\CDA\GameDrvr.exe" /startup "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0500.dll"
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\G001-1.0.25.0\gnotify.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ESPN BottomLine] C:\Program Files\ESPN\BottomLine\bline.exe
O4 - Startup: Billminder.lnk = C:\Program Files\Quicken 2000\BILLMIND.EXE
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: Quicken Startup.lnk = C:\Program Files\Quicken 2000\QWDLLS.EXE
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS.000\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS.000\System32\msjava.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: ce.byu.edu
O15 - Trusted Zone: http://www.indymacb2b.com
O16 - DPF: Yahoo! Literati - http://download.game...nts/y/tt0_x.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab28578.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.s...sa/LSSupCtl.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...er.cab28578.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab28578.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installen...gine/isetup.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivi...n/ravonline.cab
O16 - DPF: {A44B714B-EE0F-453E-9300-A69B321FEF6C} (MaxisSimsFamilyTeleX Control) - http://thesims.ea.co...FamilyTeleX.cab
O16 - DPF: {A7ECD556-D6F6-4F41-8C6B-14AB246801A0} (Secure Delivery) - http://kdx.kontiki.c...ient403/kdx.cab
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://a.download.to...4.21/ttinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...sa/SymAData.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/...aploader_v5.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.h.../qdiagh.cab?312
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: ssqpq - C:\WINDOWS.000\system32\ssqpq.dll
O20 - Winlogon Notify: vtutu - vtutu.dll (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS.000\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS.000\wanmpsvc.exe

ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 8:47:24 PM, 11/30/2005
+ Report-Checksum: 587A3BE3

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} -> Spyware.MiniBug : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{C91E8926-D4BE-4685-99F4-0D996B96BAC0} -> Spyware.P2PNetworking : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{0F2A4ADC-DABF-4980-8DB4-19F67D7B1F95} -> Spyware.ClearSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{0F2A4ADC-DABF-4980-8DB4-19F67D7B1F95}\TypeLib\\ -> Spyware.ClearSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{16097036-894C-4C00-A61F-93CA0D49A70E} -> Spyware.TOPicks : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{16097036-894C-4C00-A61F-93CA0D49A70E}\ProxyStubClsid32\\ -> Spyware.P2PNetworking : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{1B540D44-3F61-4394-AE30-25FDC3649405}\ProxyStubClsid32\\ -> Spyware.P2PNetworking : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{2ED5AF98-9258-45BA-B79B-06625C92F662} -> Spyware.TOPicks : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{2ED5AF98-9258-45BA-B79B-06625C92F662}\ProxyStubClsid32\\ -> Spyware.P2PNetworking : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{700DC0DD-F409-42E0-9DE5-21EE1A2BA9FD} -> Spyware.TOPicks : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{700DC0DD-F409-42E0-9DE5-21EE1A2BA9FD}\ProxyStubClsid32\\ -> Spyware.P2PNetworking : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{C91E8926-D4BE-4685-99F4-0D996B96BAC0} -> Spyware.P2PNetworking : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{C91E8926-D4BE-4685-99F4-0D996B96BAC0}\ProxyStubClsid32\\ -> Spyware.P2PNetworking : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{CE9B37EC-D243-47A2-83DB-3A8350175193}\ProxyStubClsid32\\ -> Spyware.P2PNetworking : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{FD42F6D3-7AB1-470C-979B-7996EDC99099} -> Spyware.TOPicks : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{FD42F6D3-7AB1-470C-979B-7996EDC99099}\ProxyStubClsid32\\ -> Spyware.P2PNetworking : Cleaned with backup
HKLM\SOFTWARE\Classes\MiniBugTransporter.MiniBugTransporterX\CLSID\\ -> Spyware.MiniBug : Cleaned with backup
HKLM\SOFTWARE\Classes\MiniBugTransporter.MiniBugTransporterX.1\CLSID\\ -> Spyware.MiniBug : Cleaned with backup
C:\Documents and Settings\Laura Hammond\Application Data\Wildtangent\Cdacache\00\00\0D.dat/files\wtvh.dll -> Spyware.WildTangent : Cleaned with backup
C:\WINDOWS.000\Downloaded Program Files\popcaploader.dll -> Not-A-Virus.RiskWare.Downloader.PopCap.a : Cleaned with backup
C:\WINDOWS.000\SYSTEM32\BO2802040113.dll -> Spyware.BargainBuddy : Cleaned with backup
C:\WINDOWS.000\SYSTEM32\msbaij.dll -> Spyware.Ipend : Cleaned with backup
C:\WINDOWS.000\SYSTEM32\mscjjn.dll -> Spyware.180Solutions : Cleaned with backup
C:\WINDOWS.000\SYSTEM32\msddlc.dll -> TrojanDropper.Siboco.d : Cleaned with backup
C:\WINDOWS.000\SYSTEM32\P2P Networking -> Spyware.P2PNetworking : Cleaned with backup
C:\WINDOWS.000\SYSTEM32\P2P Networking\Cache -> Spyware.P2PNetworking : Cleaned with backup
C:\WINDOWS.000\SYSTEM32\P2P Networking\Cache\Database -> Spyware.P2PNetworking : Cleaned with backup
C:\WINDOWS.000\SYSTEM32\P2P Networking\Cache\Database\index256.dbb -> Spyware.P2PNetworking : Cleaned with backup
C:\WINDOWS.000\SYSTEM32\P2P Networking\MARSHAL2.DLL -> Spyware.P2PNetworking : Cleaned with backup
C:\WINDOWS.000\SYSTEM32\P2P Networking\P2P Networking.ENG -> Spyware.P2PNetworking : Cleaned with backup
C:\WINDOWS.000\wt\wtvh.dll -> Spyware.WildTangent : Cleaned with backup


::Report End
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#2
John_L

John_L

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Hello lghamm and welcome to Geeks To Go :tazz:

Can you please send me a new hijack log, and we will get to working on this. :)
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#3
lghamm

lghamm

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I apologize for taking so long to respond. I checked here for 2 days after I posted originally and there was no reply, but your reply is dated 12/1. Oh Well. I hope I'm not too late to get your help. Thanks in advance for whatever you can do.
Laura

Logfile of HijackThis v1.99.1
Scan saved at 2:57:58 PM, on 12/6/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS.000\System32\smss.exe
C:\WINDOWS.000\system32\winlogon.exe
C:\WINDOWS.000\system32\services.exe
C:\WINDOWS.000\system32\lsass.exe
C:\WINDOWS.000\system32\svchost.exe
C:\WINDOWS.000\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS.000\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS.000\System32\nvsvc32.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS.000\System32\svchost.exe
C:\WINDOWS.000\wanmpsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS.000\system32\winlogon.exe
C:\WINDOWS.000\System32\svchost.exe
C:\WINDOWS.000\system32\winlogon.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS.000\system32\winlogon.exe
C:\WINDOWS.000\Explorer.EXE
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS.000\AGRSMMSG.exe
C:\Program Files\Google\Gmail Notifier\G001-1.0.25.0\gnotify.exe
C:\Program Files\TrojanHunter 4.2\THGuard.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Sony Handheld\HOTSYNC.EXE
C:\Program Files\Quicken 2000\QWDLLS.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Laura Hammond\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: MSEvents Object - {CE70731D-F28D-4D81-9D61-C8EE60378401} - C:\WINDOWS.000\system32\ssqpq.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS.000\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [DSL Connection Tool] C:\Program Files\MSN\MSNIA\dslmon.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [WildTangent CDA] "C:\Program Files\WildTangent\Apps\CDA\GameDrvr.exe" /startup "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0500.dll"
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\G001-1.0.25.0\gnotify.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ESPN BottomLine] C:\Program Files\ESPN\BottomLine\bline.exe
O4 - Startup: Billminder.lnk = C:\Program Files\Quicken 2000\BILLMIND.EXE
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: Quicken Startup.lnk = C:\Program Files\Quicken 2000\QWDLLS.EXE
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS.000\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS.000\System32\msjava.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: ce.byu.edu
O15 - Trusted Zone: http://www.indymacb2b.com
O16 - DPF: Yahoo! Literati - http://download.game...nts/y/tt0_x.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab28578.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.s...sa/LSSupCtl.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...er.cab28578.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab28578.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installen...gine/isetup.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivi...n/ravonline.cab
O16 - DPF: {A44B714B-EE0F-453E-9300-A69B321FEF6C} (MaxisSimsFamilyTeleX Control) - http://thesims.ea.co...FamilyTeleX.cab
O16 - DPF: {A7ECD556-D6F6-4F41-8C6B-14AB246801A0} (Secure Delivery) - http://kdx.kontiki.c...ient403/kdx.cab
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://a.download.to...4.21/ttinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...sa/SymAData.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/...aploader_v5.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.h.../qdiagh.cab?312
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: ssqpq - C:\WINDOWS.000\system32\ssqpq.dll
O20 - Winlogon Notify: vtutu - vtutu.dll (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS.000\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS.000\wanmpsvc.exe
  • 0

#4
John_L

John_L

    Visiting Staff

  • Member
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  • 1,398 posts
Hello Laura :)

Nah not to late for a hand with this stuff :tazz:

What I need you to do is.

Please download WebRoot SpySweeper from HERE (It's a 2 week trial):
  • Install it. Once the program is installed, it will open.
  • It will prompt you to update to the latest definitions, click Yes.
  • Once the definitions are installed, click Options on the left side.
  • Click the Sweep Options tab.
  • Under What to Sweep please put a check next to the following:
    • Sweep Memory
    • Sweep Registry
    • Sweep Cookies
    • Sweep All User Accounts
    • Enable Direct Disk Sweeping
    • Sweep Contents of Compressed Files
    • Sweep for Rootkits
    • Please UNCHECK Do not Sweep System Restore Folder.
  • Click Sweep Now on the left side.
  • Click the Start button.
  • When it's done scanning, click the Next button.
  • Make sure everything has a check next to it, then click the Next button.
  • It will remove all of the items found.
  • Click Session Log in the upper right corner, copy everything in that window.
  • Click the Summary tab and click Finish.
  • Paste the contents of the session log you copied into your next reply.
When this is done, show me the spysweeper log and a new hijack log please. :)
  • 0

#5
lghamm

lghamm

    Member

  • Topic Starter
  • Member
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  • 10 posts
Done:

Logfile of HijackThis v1.99.1
Scan saved at 8:18:56 PM, on 12/6/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS.000\System32\smss.exe
C:\WINDOWS.000\system32\csrss.exe
C:\WINDOWS.000\system32\winlogon.exe
C:\WINDOWS.000\system32\services.exe
C:\WINDOWS.000\system32\lsass.exe
C:\WINDOWS.000\system32\svchost.exe
C:\WINDOWS.000\system32\svchost.exe
C:\WINDOWS.000\System32\svchost.exe
C:\WINDOWS.000\System32\svchost.exe
C:\WINDOWS.000\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS.000\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS.000\System32\nvsvc32.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS.000\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS.000\system32\wdfmgr.exe
C:\WINDOWS.000\wanmpsvc.exe
C:\WINDOWS.000\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS.000\AGRSMMSG.exe
C:\Program Files\Google\Gmail Notifier\G001-1.0.25.0\gnotify.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Sony Handheld\HOTSYNC.EXE
C:\Program Files\Quicken 2000\QWDLLS.EXE
C:\WINDOWS.000\System32\wbem\wmiprvse.exe
C:\WINDOWS.000\system32\wuauclt.exe
C:\WINDOWS.000\System32\wbem\wmiprvse.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS.000\System32\alg.exe
C:\WINDOWS.000\System32\svchost.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Laura Hammond\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {CE70731D-F28D-4D81-9D61-C8EE60378401} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS.000\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [DSL Connection Tool] C:\Program Files\MSN\MSNIA\dslmon.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [WildTangent CDA] "C:\Program Files\WildTangent\Apps\CDA\GameDrvr.exe" /startup "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0500.dll"
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\G001-1.0.25.0\gnotify.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ESPN BottomLine] C:\Program Files\ESPN\BottomLine\bline.exe
O4 - Startup: Billminder.lnk = C:\Program Files\Quicken 2000\BILLMIND.EXE
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: Quicken Startup.lnk = C:\Program Files\Quicken 2000\QWDLLS.EXE
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS.000\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS.000\System32\msjava.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: ce.byu.edu
O15 - Trusted Zone: http://www.indymacb2b.com
O16 - DPF: Yahoo! Literati - http://download.game...nts/y/tt0_x.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab28578.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.s...sa/LSSupCtl.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...er.cab28578.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab28578.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installen...gine/isetup.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivi...n/ravonline.cab
O16 - DPF: {A44B714B-EE0F-453E-9300-A69B321FEF6C} (MaxisSimsFamilyTeleX Control) - http://thesims.ea.co...FamilyTeleX.cab
O16 - DPF: {A7ECD556-D6F6-4F41-8C6B-14AB246801A0} (Secure Delivery) - http://kdx.kontiki.c...ient403/kdx.cab
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://a.download.to...4.21/ttinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...sa/SymAData.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/...aploader_v5.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.h.../qdiagh.cab?312
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: ssqpq - C:\WINDOWS.000\system32\ssqpq.dll (file missing)
O20 - Winlogon Notify: vtutu - vtutu.dll (file missing)
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS.000\SYSTEM32\WRLogonNTF.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS.000\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS.000\wanmpsvc.exe

6:48 PM: | Start of Session, Tuesday, December 06, 2005 |
6:48 PM: Spy Sweeper started
6:48 PM: Sweep initiated using definitions version 579
6:48 PM: Starting Memory Sweep
6:49 PM: Found Adware: virtumonde
6:49 PM: Detected running threat: C:\WINDOWS.000\SYSTEM32\ssqpq.dll (ID = 77)
7:01 PM: Memory Sweep Complete, Elapsed Time: 00:12:45
7:01 PM: Starting Registry Sweep
7:02 PM: Found Adware: internet washer
7:02 PM: HKLM\software\internet washer\ (2 subtraces) (ID = 128874)
7:02 PM: HKLM\software\microsoft\windows\currentversion\uninstall\internet washer pro 3.2-ac1\ (2 subtraces) (ID = 128875)
7:02 PM: Found Adware: clientman
7:02 PM: HKCR\appid\urlcli.dll\ (1 subtraces) (ID = 701476)
7:02 PM: HKLM\software\classes\appid\urlcli.dll\ (1 subtraces) (ID = 701492)
7:02 PM: Found Adware: coolwebsearch (cws)
7:02 PM: HKU\S-1-5-21-1935655697-602609370-682003330-1009\software\microsoft\windows\currentversion\run\ || quicktime task (ID = 112405)
7:02 PM: Found Adware: cws_ns3 hijacker
7:02 PM: HKU\S-1-5-21-1935655697-602609370-682003330-1007\software\microsoft\internet explorer\main\ || search page (ID = 123391)
7:02 PM: Found Trojan Horse: mydoom
7:02 PM: HKU\S-1-5-21-1935655697-602609370-682003330-1007\software\microsoft\windows\currentversion\run\ || taskmon (ID = 135437)
7:02 PM: Found Adware: sidesearch
7:02 PM: HKU\S-1-5-21-1935655697-602609370-682003330-1007\software\microsoft\internet explorer\extensions\cmdmapping\ || {000007c6-17df-4438-92a4-de5537471ba3} (ID = 530423)
7:02 PM: HKU\S-1-5-21-1935655697-602609370-682003330-1006\software\microsoft\windows\currentversion\run\ || taskmon (ID = 135437)
7:02 PM: HKU\S-1-5-21-1935655697-602609370-682003330-1006\software\microsoft\internet explorer\extensions\cmdmapping\ || {000007c6-17df-4438-92a4-de5537471ba3} (ID = 530423)
7:03 PM: HKU\S-1-5-21-1935655697-602609370-682003330-1004\software\microsoft\internet explorer\extensions\cmdmapping\ || {000007c6-17df-4438-92a4-de5537471ba3} (ID = 530423)
7:03 PM: Registry Sweep Complete, Elapsed Time:00:01:30
7:03 PM: Starting Cookie Sweep
7:03 PM: Found Spy Cookie: reliablestats cookie
7:03 PM: laura [email protected][2].txt (ID = 3254)
7:03 PM: Cookie Sweep Complete, Elapsed Time: 00:00:00
7:03 PM: Starting File Sweep
7:03 PM: c:\program files\internet washer pro (21 subtraces) (ID = -2147480831)
7:03 PM: Found Adware: 180search assistant/zango
7:03 PM: c:\windows.000\system32\fleok (ID = -2147480556)
7:11 PM: Found Adware: directrevenue-abetterinternet
7:11 PM: bis.inf (ID = 109370)
7:13 PM: Found Adware: cws_ns3
7:13 PM: lptsh.dat (ID = 56680)
7:25 PM: Found Adware: bullguard popup ad
7:25 PM: bulldownload.exe (ID = 52017)
7:40 PM: belt.inf (ID = 83154)
7:41 PM: biini.inf (ID = 83199)
7:41 PM: Warning: Unhandled Archive Type
7:41 PM: Warning: Unhandled Archive Type
7:42 PM: Warning: Unhandled Archive Type
7:42 PM: Warning: Unhandled Archive Type
7:44 PM: Warning: Unhandled Archive Type
7:44 PM: Warning: Invalid file - not a PKZip file
7:45 PM: File Sweep Complete, Elapsed Time: 00:41:53
7:45 PM: Full Sweep has completed. Elapsed time 00:56:21
7:45 PM: Traces Found: 47
8:04 PM: Removal process initiated
8:05 PM: Quarantining All Traces: 180search assistant/zango
8:05 PM: Quarantining All Traces: cws_ns3
8:05 PM: Quarantining All Traces: directrevenue-abetterinternet
8:05 PM: Quarantining All Traces: mydoom
8:05 PM: Quarantining All Traces: virtumonde
8:05 PM: virtumonde is in use. It will be removed on reboot.
8:05 PM: C:\WINDOWS.000\SYSTEM32\ssqpq.dll is in use. It will be removed on reboot.
8:05 PM: Quarantining All Traces: coolwebsearch (cws)
8:05 PM: Quarantining All Traces: sidesearch
8:05 PM: Quarantining All Traces: bullguard popup ad
8:05 PM: Quarantining All Traces: clientman
8:05 PM: Quarantining All Traces: cws_ns3 hijacker
8:05 PM: Quarantining All Traces: internet washer
8:05 PM: Quarantining All Traces: reliablestats cookie
8:05 PM: Warning: Timed out waiting for explorer.exe
8:05 PM: Warning: Timed out waiting for explorer.exe
8:05 PM: Warning: Timed out waiting for explorer.exe
8:05 PM: Warning: Quarantine process could not restart Explorer.
8:07 PM: Removal process completed. Elapsed time 00:03:30
********
6:46 PM: | Start of Session, Tuesday, December 06, 2005 |
6:46 PM: Spy Sweeper started
6:47 PM: Your spyware definitions have been updated.
6:48 PM: | End of Session, Tuesday, December 06, 2005 |
  • 0

#6
John_L

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Ok lghamm next step :tazz:

Fire up hijack this, press scan and place a check next to these.

O2 - BHO: (no name) - {CE70731D-F28D-4D81-9D61-C8EE60378401} - (no file)
O4 - HKLM\..\Run: [WildTangent CDA] "C:\Program Files\WildTangent\Apps\CDA\GameDrvr.exe" /startup "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0500.dll"
O4 - Startup: PowerReg Scheduler V3.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O20 - Winlogon Notify: ssqpq - C:\WINDOWS.000\system32\ssqpq.dll (file missing)
O20 - Winlogon Notify: vtutu - vtutu.dll (file missing)


Close all browsers and click fix on hijack this, after that reboot and show me a new log please.

On a different note, have you set those trusted zones yourself? If not we can remove them in the next round. :)
  • 0

#7
lghamm

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The trusted zones were set by me. They're fine. Thanks for your help. I'm so glad you guys are here! Where can I send the gratuity??
Also, I'm wondering if your fix will take care of all the user accounts (4) on this computer????
Here's the new logfile:

Logfile of HijackThis v1.99.1
Scan saved at 12:25:23 PM, on 12/7/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS.000\System32\smss.exe
C:\WINDOWS.000\system32\csrss.exe
C:\WINDOWS.000\system32\winlogon.exe
C:\WINDOWS.000\system32\services.exe
C:\WINDOWS.000\system32\lsass.exe
C:\WINDOWS.000\system32\svchost.exe
C:\WINDOWS.000\system32\svchost.exe
C:\WINDOWS.000\System32\svchost.exe
C:\WINDOWS.000\System32\svchost.exe
C:\WINDOWS.000\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS.000\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS.000\System32\nvsvc32.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS.000\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS.000\system32\wdfmgr.exe
C:\WINDOWS.000\wanmpsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS.000\Explorer.EXE
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS.000\AGRSMMSG.exe
C:\Program Files\Google\Gmail Notifier\G001-1.0.25.0\gnotify.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS.000\System32\alg.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Sony Handheld\HOTSYNC.EXE
C:\WINDOWS.000\System32\svchost.exe
C:\Program Files\Quicken 2000\QWDLLS.EXE
C:\WINDOWS.000\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS.000\System32\wbem\wmiprvse.exe
C:\Documents and Settings\Laura Hammond\Desktop\HijackThis.exe
C:\WINDOWS.000\System32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS.000\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [DSL Connection Tool] C:\Program Files\MSN\MSNIA\dslmon.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\G001-1.0.25.0\gnotify.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ESPN BottomLine] C:\Program Files\ESPN\BottomLine\bline.exe
O4 - Startup: Billminder.lnk = C:\Program Files\Quicken 2000\BILLMIND.EXE
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O4 - Startup: Quicken Startup.lnk = C:\Program Files\Quicken 2000\QWDLLS.EXE
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS.000\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS.000\System32\msjava.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: ce.byu.edu
O15 - Trusted Zone: http://www.indymacb2b.com
O16 - DPF: Yahoo! Literati - http://download.game...nts/y/tt0_x.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab28578.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.s...sa/LSSupCtl.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...er.cab28578.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab28578.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installen...gine/isetup.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivi...n/ravonline.cab
O16 - DPF: {A44B714B-EE0F-453E-9300-A69B321FEF6C} (MaxisSimsFamilyTeleX Control) - http://thesims.ea.co...FamilyTeleX.cab
O16 - DPF: {A7ECD556-D6F6-4F41-8C6B-14AB246801A0} (Secure Delivery) - http://kdx.kontiki.c...ient403/kdx.cab
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://a.download.to...4.21/ttinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...sa/SymAData.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/...aploader_v5.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.h.../qdiagh.cab?312
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS.000\SYSTEM32\WRLogonNTF.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS.000\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS.000\wanmpsvc.exe
  • 0

#8
John_L

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Hmmm good question, I'm not 100% sure.

I would need to see a log from the admin account and see what turns up there. If this is the admin account, your machine looks to me like you are clean. :tazz:
  • 0

#9
lghamm

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Bless you!! You didn't tell me where to send your gratuity.
Laura
  • 0

#10
John_L

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Hi Laura :)

Your very welcome, glad i could help.

Since your issues have been addressed and you are ready to travel the net again, I will just give you a few ideas on how to stay safe out there. Best of all these programs are all readily available on the net for free :woot:

To reduce the potential for spyware infection in the future, I strongly recommend installing SpywareBlaster and SpyWareGuard.

SpywareBlaster and SpywareGuard are by JavaCool and both are free programs. SpywareBlaster will prevent spyware from being installed and consumes no system resources. SpywareGuard offers realtime protection from spyware installation attempts.

More info and download is available at:

Spyware Blaster Spyware Guard

Might I suggest the following Free Spyware programs for added security, you can download them at the following links. These programs work great for detection:

Ad-aware SE--Adaware Tutorial

Spybot S&D--Spybot Tutorial

Antiviruses play an important role in keeping your computer safe and worry free while using the net. *NOTE* Only one antivirus must be allowed to run on your computer, as having two or more running can and will cause conflicts.

AVG Avast

Firewalls are also a must in any good prevention :

Zone Alarm Sygate Kerio

There are different browsers available on the net, other than Internet Explorer, we believe!! these are better for security purposes :

Firefox Opera

You must stay on top of your updates at all times, for the above mentioned applications.

It is vitally important to stay on top of your critical updates provided by microsoft.

This can be accessed by going to Windows Updates and following the prompts.

To add to the performance of your computer, i suggest a weekly maintenance program. Run this tool. Ccleaner

Lastly a second opinion on the Antivirus that you have chosen. I suggest running these online virus scans periodically, just to make sure that the av is doing a proper job, of keeping you safe :

Rav Online Scan Housecall Online Scan Panda Activescan

Housecall Java Online Scan<---For those who use Firefox, or opera.

And finally a little Posted Image How did I get infected in the first place ? (by Mr. Tony Klein)

Good luck and safe surfing :woot:

About that gratuity, I don't have a link setup for my self but i do no of a great charity event happening from a fellow malware fighter with his own site.

In the spirit of the holidays all donations to Atribune.org until the new year will go to Make-a-Wish International!
Let's help make it a Merry Christmas!!

https://www.paypal.c.....0atribune.org

Thanks for stopping by and have a great christmas :tazz: :)
  • 0

#11
John_L

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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