[shepard_j]

Hi,

I have done all the steps for the suspected Malware topic...I continue to get random pop-ups and the ad-aware and ewido continue to fine infected objects...I am posting my HighJackThis log...

Please help!
Thanks!

Logfile of HijackThis v1.99.1
Scan saved at 7:17:01 PM, on 12/7/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\SYMANT~2\VPTray.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\TpShocks.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\sms_msn.exe
C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft Office\Office10\msoffice.exe
C:\PROGRA~1\Webshots\webshots.scr
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Chang\Desktop\HijackThis.exe

O2 - BHO: ngsh35.clsIS - {392BAF48-A26A-45B5-9263-97128E429268} - C:\WINDOWS\system32\ngsh35.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [0wao06rs.dll] RUNDLL32.EXE 0wao06rs.dll,b 8985600
O4 - HKLM\..\Run: [sms_msn] C:\WINDOWS\system32\sms_msn.exe
O4 - HKLM\..\Run: [Services] C:\socks8b.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Microsoft Office Shortcut Bar.lnk = ?
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra 'Tools' menuitem: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\ThinkPad\PkgMgr\\PkgMgr.exe
O11 - Options group: [JAVA_IBM] Java (IBM)
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1124112708498
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {76E5AF9D-2B3E-4FEB-A31F-A9E63A27FA29} (IASRunner Class) - https://www.ibm.com/...ntent/AcpIR.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: srvss safe (srvss) - Unknown owner - C:\WINDOWS\srvsc.exe (file missing)
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe

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Hello shepard_j and welcome to Geeks to Go

As an introduction, please note that I am not Superhuman, I do not know everything, but what I do know has taken me years to learn. I am happy to pass on this information to you, but please bear in mind that I am also fallible.

Please note that you should have Administrator rights to perform the fixes. Also note that multiple identity PC’s (family PC’s) present a different problem; please tell me if your PC has more than one individual’s setting, but continue with the fix.

Before we get underway, you may wish to print these instructions for easy reference during the fix, although please be aware that many of the required URLs are hyperlinks in the red names shown on your screen. Part of the fix may require you to be in Safe Mode, which will not allow you to access the internet, or my instructions!

You have quite a mixture of malware and Trojans that need to be eradicated the dreaded Virtumonde (Vundo B) infection. Let’s see what we can do with the first sweep.

I note that you are running HijackThis from Desktop; please create a new folder for it (for example C:\Program Files\Hijackthis\Hijackthis.exe) and move the programme into it. It is very important you do this before anything else since backup files can be deleted if they are not within their own folder!

Click My Computer, then C:\ and then Program Files.
In the menu bar, go to File>New>Folder. That will create a folder named New Folder, which you can right-click on and rename to HJT or HijackThis. Now you have C:\Program Files\HijackThis. Cut ‘n’ Paste your HijackThis.exe into it.

Firstly could you please disable Ewido Guard from running during the fix, it may just hinder our attempts to change anything. Open Ewido and remove the guard option. You may be required to reboot in order for the change to take place.

To start please download the following programmes, we will run them later. Please save them to a place that you will remember, I suggest the Desktop:

Killbox by Option^Explicit
CCleaner

Go to Start>Run and type Services.msc then hit OK
Scroll down and find this service:

srvss safe (srvss)

When you find it, double-click on it. In the next window that opens, click the Stop button, then click on Properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then OK.

Run HiJackThis. Click on None of the above, just start the program. Now, click on the Config button (bottom right), then click on Misc Tools, then click on Delete an NT Service a window will pop up. Enter this item into that field (copy and paste):

srvss

Click OK.

It should pull up information about the service, when it asks if you want to reboot now click YES

Install Ewido Security Suite.

• Install Ewido security suite
• When installing, under "Additional Options" uncheck..
  • Install background guard
  • Install scan via context menu
  • You will need to update Ewido to the latest definition files.
  • On the left hand side of the main screen click update.
  • Then click on Start Update.
• The update will start and a progress bar will show the updates being installed.
  (the status bar at the bottom will display "Update successful")

If you are having problems with the updater, you can use this link to manually update Ewido.
Ewido manual updates
Do NOT run a scan yet.

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:

Safe Mode

Launch Ewido, there should be an icon on your desktop, double-click it.

• The programme will now open to the main screen.
• When you run Ewido for the first time, you will get a warning "Database could not be found!". Click OK.

Once the updates are installed do the following:

• Click on scanner
• Click on Complete System Scan and the scan will begin.
• You will be prompted to clean the first infection.
• Select "Perform action on all infections", then proceed.
• Once the scan has completed, there will be a button located on the bottom of the screen named Save report
• Click Save report.
  
• Save the report .txt file to your desktop and include it in your reply.

Now close Ewido security suite.

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

O2 - BHO: ngsh35.clsIS - {392BAF48-A26A-45B5-9263-97128E429268} - C:\WINDOWS\system32\ngsh35.dll (file missing)
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O4 - HKLM\..\Run: [sms_msn] C:\WINDOWS\system32\sms_msn.exe
O4 - HKLM\..\Run: [Services] C:\socks8b.exe
O23 - Service: srvss safe (srvss) - Unknown owner - C:\WINDOWS\srvsc.exe (file missing)

Now close all windows other than HiJackThis, then click Fix Checked.

Please install Killbox by Option^Explicit.

• Extract the programme to your desktop and double-click on its folder, then double-click on Killbox.exe to start the programme.
• In the Killbox programme, select the Delete on Reboot option.
• Copy the file names below to the clipboard by highlighting them and pressing Control-C:

C:\WINDOWS\system32\sms_msn.exe
C:\socks8b.exe

• Return to Killbox, go to the File menu, and choose "Paste from Clipboard".
• Go to Options > Delete on Reboot > Process ALL in list
  
• Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "Yes" at the reboot now prompt.

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, click download and run missingfilesetup.exe. Then try TheKillbox again.

There is almost certainly bound to be some junk (leftover bits and pieces) on your system that is doing nothing but taking up space. I would recommend that you run CCleaner. Install it, update it, check the default setting in the left-hand pane, ensure you uncheck old prefetch data found under the system tab, then click Analyze> Run Cleaner. You may be fairly surprised by how much it finds. Also click Issues then Scan for issues – fix selected issues

Post back a fresh HijackThis log (from normal mode) and I will take another look.

[Crustyoldbloke]

Hello shepard_j and welcome to Geeks to Go

As an introduction, please note that I am not Superhuman, I do not know everything, but what I do know has taken me years to learn. I am happy to pass on this information to you, but please bear in mind that I am also fallible.

Please note that you should have Administrator rights to perform the fixes. Also note that multiple identity PC’s (family PC’s) present a different problem; please tell me if your PC has more than one individual’s setting, but continue with the fix.

Before we get underway, you may wish to print these instructions for easy reference during the fix, although please be aware that many of the required URLs are hyperlinks in the red names shown on your screen. Part of the fix may require you to be in Safe Mode, which will not allow you to access the internet, or my instructions!

You have quite a mixture of malware and Trojans that need to be eradicated the dreaded Virtumonde (Vundo B) infection. Let’s see what we can do with the first sweep.

I note that you are running HijackThis from Desktop; please create a new folder for it (for example C:\Program Files\Hijackthis\Hijackthis.exe) and move the programme into it. It is very important you do this before anything else since backup files can be deleted if they are not within their own folder!

Click My Computer, then C:\ and then Program Files.
In the menu bar, go to File>New>Folder. That will create a folder named New Folder, which you can right-click on and rename to HJT or HijackThis. Now you have C:\Program Files\HijackThis. Cut ‘n’ Paste your HijackThis.exe into it.

Firstly could you please disable Ewido Guard from running during the fix, it may just hinder our attempts to change anything. Open Ewido and remove the guard option. You may be required to reboot in order for the change to take place.

To start please download the following programmes, we will run them later. Please save them to a place that you will remember, I suggest the Desktop:

Killbox by Option^Explicit
CCleaner

Go to Start>Run and type Services.msc then hit OK
Scroll down and find this service:

srvss safe (srvss)

When you find it, double-click on it. In the next window that opens, click the Stop button, then click on Properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then OK.

Run HiJackThis. Click on None of the above, just start the program. Now, click on the Config button (bottom right), then click on Misc Tools, then click on Delete an NT Service a window will pop up. Enter this item into that field (copy and paste):

srvss

Click OK.

It should pull up information about the service, when it asks if you want to reboot now click YES

Install Ewido Security Suite.

• Install Ewido security suite
• When installing, under "Additional Options" uncheck..
  • Install background guard
  • Install scan via context menu
  • You will need to update Ewido to the latest definition files.
  • On the left hand side of the main screen click update.
  • Then click on Start Update.
• The update will start and a progress bar will show the updates being installed.
  (the status bar at the bottom will display "Update successful")

If you are having problems with the updater, you can use this link to manually update Ewido.
Ewido manual updates
Do NOT run a scan yet.

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:

Safe Mode

Launch Ewido, there should be an icon on your desktop, double-click it.

• The programme will now open to the main screen.
• When you run Ewido for the first time, you will get a warning "Database could not be found!". Click OK.

Once the updates are installed do the following:

• Click on scanner
• Click on Complete System Scan and the scan will begin.
• You will be prompted to clean the first infection.
• Select "Perform action on all infections", then proceed.
• Once the scan has completed, there will be a button located on the bottom of the screen named Save report
• Click Save report.
  
• Save the report .txt file to your desktop and include it in your reply.

Now close Ewido security suite.

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

O2 - BHO: ngsh35.clsIS - {392BAF48-A26A-45B5-9263-97128E429268} - C:\WINDOWS\system32\ngsh35.dll (file missing)
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O4 - HKLM\..\Run: [sms_msn] C:\WINDOWS\system32\sms_msn.exe
O4 - HKLM\..\Run: [Services] C:\socks8b.exe
O23 - Service: srvss safe (srvss) - Unknown owner - C:\WINDOWS\srvsc.exe (file missing)

Now close all windows other than HiJackThis, then click Fix Checked.

Please install Killbox by Option^Explicit.

• Extract the programme to your desktop and double-click on its folder, then double-click on Killbox.exe to start the programme.
• In the Killbox programme, select the Delete on Reboot option.
• Copy the file names below to the clipboard by highlighting them and pressing Control-C:

C:\WINDOWS\system32\sms_msn.exe
C:\socks8b.exe

• Return to Killbox, go to the File menu, and choose "Paste from Clipboard".
• Go to Options > Delete on Reboot > Process ALL in list
  
• Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "Yes" at the reboot now prompt.

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, click download and run missingfilesetup.exe. Then try TheKillbox again.

There is almost certainly bound to be some junk (leftover bits and pieces) on your system that is doing nothing but taking up space. I would recommend that you run CCleaner. Install it, update it, check the default setting in the left-hand pane, ensure you uncheck old prefetch data found under the system tab, then click Analyze> Run Cleaner. You may be fairly surprised by how much it finds. Also click Issues then Scan for issues – fix selected issues

Post back a fresh HijackThis log (from normal mode) and I will take another look.

[shepard_j]

Hi Crustyoldbloke,

Thank you for your response...I appreciate any help you can provide. To answer your question regarding more than one individual setting on my computer, the answer is yes if you mean there is more than one user...their are 3 user profiles.

A couple of notes:
1) when installing ewido I never saw the "Additional Options" in order to uncheck
"Install background guard"
"Install scan via context menu"
However, I did continue with this step...I do not have a licensed version of this software since I downloaded the free version from your website.

2) when I re-opend HiJackThis in order to "Fix" the list of obects you listed, the following item was NOT in the scan:
"O23 - Service: srvss safe (srvss) - Unknown owner - C:\WINDOWS\srvsc.exe (file missing)"

3) One last thing regarding the log from ewido...I noticed a lot of objest originating from mozilla...I noticed this on all previous scans so I have since uninstalled Mozilla from my computer...not sure if this was the appropriate thing to do.

Other than that I was able to follow all of your instructions. I am still getting random pop-ups however.
Below are the logs that you requested...Thanks so much in advance and I look forward to your reply.


J

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 8:29:54 PM, 12/8/2005
+ Report-Checksum: 1CD3A67E

+ Scan result:

C:\Documents and Settings\Chang\Cookies\[email protected][2].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Chang\Cookies\chang@bluestreak[1].txt -> Spyware.Cookie.Bluestreak : Cleaned with backup
C:\Documents and Settings\Chang\Cookies\[email protected][1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Chang\Cookies\chang@overture[2].txt -> Spyware.Cookie.Overture : Cleaned with backup
:mozilla.12:C:\Program Files\Support.com\backup\co\cookies.txt\1697_504ab3eb6_/cookies.txt -> Spyware.Cookie.Doubleclick : Error during cleaning
:mozilla.15:C:\Program Files\Support.com\backup\co\cookies.txt\1697_504ab3eb6_/cookies.txt -> Spyware.Cookie.Liveperson : Error during cleaning
:mozilla.16:C:\Program Files\Support.com\backup\co\cookies.txt\1697_504ab3eb6_/cookies.txt -> Spyware.Cookie.Liveperson : Error during cleaning
:mozilla.17:C:\Program Files\Support.com\backup\co\cookies.txt\1697_504ab3eb6_/cookies.txt -> Spyware.Cookie.Liveperson : Error during cleaning
:mozilla.20:C:\Program Files\Support.com\backup\co\cookies.txt\1697_504ab3eb6_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.6:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.7:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.8:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.12:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.13:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.14:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.15:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.16:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.17:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.18:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.19:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.20:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.21:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.22:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.23:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.24:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.25:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.26:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.27:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.28:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.29:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.30:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.31:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.32:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.33:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.34:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.35:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.36:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.37:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.38:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.39:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.40:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.41:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.48:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Centrport : Error during cleaning
:mozilla.49:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Centrport : Error during cleaning
:mozilla.52:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Valueclick : Error during cleaning
:mozilla.53:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Valueclick : Error during cleaning
:mozilla.59:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Doubleclick : Error during cleaning
:mozilla.66:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Googleadservices : Error during cleaning
:mozilla.72:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Hitbox : Error during cleaning
:mozilla.73:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Hitbox : Error during cleaning
:mozilla.74:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Hitbox : Error during cleaning
:mozilla.75:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Tribalfusion : Error during cleaning
:mozilla.80:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Atdmt : Error during cleaning
:mozilla.93:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.2o7 : Error during cleaning
:mozilla.94:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.2o7 : Error during cleaning
:mozilla.95:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.2o7 : Error during cleaning
:mozilla.96:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.2o7 : Error during cleaning
:mozilla.97:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.2o7 : Error during cleaning
:mozilla.98:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.2o7 : Error during cleaning
:mozilla.99:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.2o7 : Error during cleaning
:mozilla.104:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Fastclick : Error during cleaning
:mozilla.105:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Fastclick : Error during cleaning
:mozilla.106:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Fastclick : Error during cleaning
:mozilla.107:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Adserver : Error during cleaning
:mozilla.108:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Adserver : Error during cleaning
:mozilla.109:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Adserver : Error during cleaning
:mozilla.110:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Adserver : Error during cleaning
:mozilla.111:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Adserver : Error during cleaning
:mozilla.112:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Specificclick : Error during cleaning
:mozilla.113:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Specificclick : Error during cleaning
:mozilla.114:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Specificclick : Error during cleaning
:mozilla.115:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Specificclick : Error during cleaning
:mozilla.116:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Pointroll : Error during cleaning
:mozilla.117:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Pointroll : Error during cleaning
:mozilla.118:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Pointroll : Error during cleaning
:mozilla.119:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Pointroll : Error during cleaning
:mozilla.120:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Pointroll : Error during cleaning
:mozilla.132:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Mediaplex : Error during cleaning
:mozilla.135:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Burstbeacon : Error during cleaning
:mozilla.136:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Burstnet : Error during cleaning
:mozilla.138:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Burstnet : Error during cleaning
:mozilla.139:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Questionmarket : Error during cleaning
:mozilla.154:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Trafficmp : Error during cleaning
:mozilla.155:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Trafficmp : Error during cleaning
:mozilla.156:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Trafficmp : Error during cleaning
:mozilla.157:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Trafficmp : Error during cleaning
:mozilla.158:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Webtrendslive : Error during cleaning
:mozilla.160:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Overture : Error during cleaning
:mozilla.164:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Com : Error during cleaning
:mozilla.165:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Com : Error during cleaning
:mozilla.167:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Ru4 : Error during cleaning
:mozilla.168:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Ru4 : Error during cleaning
:mozilla.169:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Ru4 : Error during cleaning
:mozilla.170:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Ru4 : Error during cleaning
:mozilla.171:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Ru4 : Error during cleaning
:mozilla.176:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Coremetrics : Error during cleaning
:mozilla.180:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Adjuggler : Error during cleaning
:mozilla.187:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Bluestreak : Error during cleaning
:mozilla.188:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Hitbox : Error during cleaning
:mozilla.190:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Liveperson : Error during cleaning
:mozilla.191:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Liveperson : Error during cleaning
:mozilla.200:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Statcounter : Error during cleaning
:mozilla.205:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Yieldmanager : Error during cleaning
:mozilla.206:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Yieldmanager : Error during cleaning
:mozilla.207:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Yieldmanager : Error during cleaning
:mozilla.208:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Yieldmanager : Error during cleaning
:mozilla.217:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Coremetrics : Error during cleaning
:mozilla.218:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Directnetadvertising : Error during cleaning
:mozilla.236:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Hitbox : Error during cleaning
:mozilla.237:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Hitbox : Error during cleaning
:mozilla.238:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Hitbox : Error during cleaning
:mozilla.248:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Hitbox : Error during cleaning
:mozilla.255:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Serving-sys : Error during cleaning
:mozilla.256:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Serving-sys : Error during cleaning
:mozilla.257:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Serving-sys : Error during cleaning
:mozilla.258:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Serving-sys : Error during cleaning
:mozilla.268:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Hitbox : Error during cleaning
:mozilla.290:C:\Program Files\Support.com\backup\co\cookies.txt\32610_55c525a6d_/cookies.txt -> Spyware.Cookie.Hitbox : Error during cleaning
:mozilla.14:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.15:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.16:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.17:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.18:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.19:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.20:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.21:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.22:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.23:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.24:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.25:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.26:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.27:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.28:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.29:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.30:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning:mozilla.31:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.32:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.33:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.34:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.35:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.36:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.37:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.38:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.39:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.40:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.41:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.42:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.43:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.44:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.45:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.46:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.47:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.48:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.49:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.50:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.51:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.52:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.53:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.54:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.55:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.56:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.57:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.58:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.59:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.60:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.61:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.62:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.63:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Centrport : Error during cleaning
:mozilla.65:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Centrport : Error during cleaning
:mozilla.70:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Valueclick : Error during cleaning
:mozilla.74:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Valueclick : Error during cleaning
:mozilla.77:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Doubleclick : Error during cleaning
:mozilla.84:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Googleadservices : Error during cleaning
:mozilla.90:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Hitbox : Error during cleaning
:mozilla.91:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Hitbox : Error during cleaning
:mozilla.92:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Hitbox : Error during cleaning
:mozilla.93:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Tribalfusion : Error during cleaning
:mozilla.98:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Atdmt : Error during cleaning
:mozilla.111:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.2o7 : Error during cleaning
:mozilla.112:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.2o7 : Error during cleaning
:mozilla.113:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.2o7 : Error during cleaning
:mozilla.114:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.2o7 : Error during cleaning
:mozilla.115:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.2o7 : Error during cleaning
:mozilla.116:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.2o7 : Error during cleaning
:mozilla.117:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.2o7 : Error during cleaning
:mozilla.122:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Fastclick : Error during cleaning
:mozilla.123:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Fastclick : Error during cleaning
:mozilla.124:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Fastclick : Error during cleaning
:mozilla.125:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Adserver : Error during cleaning
:mozilla.126:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Adserver : Error during cleaning
:mozilla.127:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Adserver : Error during cleaning
:mozilla.128:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Adserver : Error during cleaning
:mozilla.129:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Adserver : Error during cleaning
:mozilla.130:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Specificclick : Error during cleaning
:mozilla.131:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Specificclick : Error during cleaning
:mozilla.132:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Specificclick : Error during cleaning
:mozilla.133:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Specificclick : Error during cleaning
:mozilla.134:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Pointroll : Error during cleaning
:mozilla.135:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Pointroll : Error during cleaning
:mozilla.136:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Pointroll : Error during cleaning
:mozilla.137:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Pointroll : Error during cleaning
:mozilla.138:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Pointroll : Error during cleaning
:mozilla.149:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Mediaplex : Error during cleaning
:mozilla.152:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Burstbeacon : Error during cleaning
:mozilla.153:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Burstnet : Error during cleaning
:mozilla.155:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Burstnet : Error during cleaning
:mozilla.156:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Questionmarket : Error during cleaning
:mozilla.171:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Trafficmp : Error during cleaning
:mozilla.172:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Trafficmp : Error during cleaning
:mozilla.173:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Trafficmp : Error during cleaning
:mozilla.174:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Trafficmp : Error during cleaning
:mozilla.175:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Webtrendslive : Error during cleaning
:mozilla.177:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Overture : Error during cleaning
:mozilla.181:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Com : Error during cleaning
:mozilla.182:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Com : Error during cleaning
:mozilla.184:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Ru4 : Error during cleaning
:mozilla.185:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Ru4 : Error during cleaning
:mozilla.186:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Ru4 : Error during cleaning
:mozilla.187:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Ru4 : Error during cleaning
:mozilla.188:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Ru4 : Error during cleaning
:mozilla.193:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Coremetrics : Error during cleaning
:mozilla.197:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Adjuggler : Error during cleaning
:mozilla.204:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Bluestreak : Error during cleaning
:mozilla.205:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Hitbox : Error during cleaning
:mozilla.207:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Liveperson : Error during cleaning
:mozilla.208:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Liveperson : Error during cleaning
:mozilla.217:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Statcounter : Error during cleaning
:mozilla.222:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Yieldmanager : Error during cleaning
:mozilla.223:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Yieldmanager : Error during cleaning
:mozilla.224:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Yieldmanager : Error during cleaning
:mozilla.225:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Yieldmanager : Error during cleaning
:mozilla.234:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Coremetrics : Error during cleaning
:mozilla.235:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Directnetadvertising : Error during cleaning
:mozilla.253:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Hitbox : Error during cleaning
:mozilla.254:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Hitbox : Error during cleaning
:mozilla.255:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Hitbox : Error during cleaning
:mozilla.265:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Hitbox : Error during cleaning
:mozilla.272:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Serving-sys : Error during cleaning
:mozilla.273:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Serving-sys : Error during cleaning
:mozilla.274:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Serving-sys : Error during cleaning
:mozilla.275:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Serving-sys : Error during cleaning
:mozilla.285:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Hitbox : Error during cleaning
:mozilla.307:C:\Program Files\Support.com\backup\co\cookies.txt\34190_535a3d084_/cookies.txt -> Spyware.Cookie.Hitbox : Error during cleaning
:mozilla.13:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.14:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.15:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.16:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.17:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.18:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.19:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.20:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.21:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.22:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.23:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.24:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.25:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.26:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.27:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.28:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.29:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.30:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.31:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.32:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.33:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.34:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.35:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.36:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.37:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.38:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.39:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.40:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.41:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.42:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.43:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.44:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.45:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.46:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.47:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.48:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.49:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.50:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.51:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.52:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.53:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.54:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.55:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.56:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.57:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.58:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.59:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.60:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.61:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Advertising : Error during cleaning
:mozilla.65:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Centrport : Error during cleaning
:mozilla.67:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Centrport : Error during cleaning:mozilla.69:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Valueclick : Error during cleaning
:mozilla.76:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Valueclick : Error during cleaning
:mozilla.77:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Doubleclick : Error during cleaning
:mozilla.84:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Googleadservices : Error during cleaning
:mozilla.90:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Hitbox : Error during cleaning
:mozilla.91:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Hitbox : Error during cleaning
:mozilla.92:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Hitbox : Error during cleaning
:mozilla.93:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Tribalfusion : Error during cleaning
:mozilla.98:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Atdmt : Error during cleaning
:mozilla.111:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.2o7 : Error during cleaning
:mozilla.112:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.2o7 : Error during cleaning
:mozilla.113:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.2o7 : Error during cleaning
:mozilla.114:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.2o7 : Error during cleaning
:mozilla.115:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.2o7 : Error during cleaning
:mozilla.116:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.2o7 : Error during cleaning
:mozilla.117:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.2o7 : Error during cleaning
:mozilla.122:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Fastclick : Error during cleaning
:mozilla.123:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Fastclick : Error during cleaning
:mozilla.124:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Fastclick : Error during cleaning
:mozilla.125:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Adserver : Error during cleaning
:mozilla.126:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Adserver : Error during cleaning
:mozilla.127:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Adserver : Error during cleaning
:mozilla.128:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Adserver : Error during cleaning
:mozilla.129:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Adserver : Error during cleaning
:mozilla.130:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Specificclick : Error during cleaning
:mozilla.131:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Specificclick : Error during cleaning
:mozilla.132:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Specificclick : Error during cleaning
:mozilla.133:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Specificclick : Error during cleaning
:mozilla.134:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Pointroll : Error during cleaning
:mozilla.135:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Pointroll : Error during cleaning
:mozilla.136:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Pointroll : Error during cleaning
:mozilla.137:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Pointroll : Error during cleaning
:mozilla.138:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Pointroll : Error during cleaning
:mozilla.150:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Mediaplex : Error during cleaning
:mozilla.153:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Burstbeacon : Error during cleaning
:mozilla.154:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Burstnet : Error during cleaning
:mozilla.156:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Burstnet : Error during cleaning
:mozilla.157:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Questionmarket : Error during cleaning
:mozilla.172:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Trafficmp : Error during cleaning
:mozilla.173:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Trafficmp : Error during cleaning
:mozilla.174:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Trafficmp : Error during cleaning
:mozilla.175:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Trafficmp : Error during cleaning
:mozilla.176:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Webtrendslive : Error during cleaning
:mozilla.178:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Overture : Error during cleaning
:mozilla.182:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Com : Error during cleaning
:mozilla.183:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Com : Error during cleaning
:mozilla.185:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Ru4 : Error during cleaning
:mozilla.186:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Ru4 : Error during cleaning
:mozilla.187:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Ru4 : Error during cleaning
:mozilla.188:C:\Program Files\Support.com\backup\co\cookies.txt\34254_5f7f6f5b9_/cookies.txt -> Spyware.Cookie.Ru4 : Error during cleaning
:mozilla.189:C:\Program Files\Support.com\backup

[shepard_j]

Hi Crustyoldbloke,

I don't think the entire log was posted...sorry...I will post later.

J

[Crustyoldbloke]

Hello again

I'm sure there is more for me to see, but something is not right, Ewido is just showing an error during cleaning message throughout.

Just to be clear on the use of Ewido I am attaching a screen grab. Have a look at it and particularly those entries in the lower portion of the shot. When Ewido finds the first infection it gives an alert and asks you what you want it to do. Hopefully you would think that removing the file is best and then a little lower down, you will see a box for ticking which says "Repeat this action for all infections"

Removing Firefox is not a good thing to do. Version 1.5 is now out and it is much safer than MSIE for surfing.

Perhaps you should run CCleaner and then Ewido again - just a thought.

I will look forward to seeing the HJT log later. BTW, I will eventually need to see HJT logs for all profiles for cleaning.

Edited by Crustyoldbloke, 09 December 2005 - 09:28 AM.

[shepard_j]

Hi,

Here is HJT log from last night. I will get the other HJT logs to you as soon as I can.

One more thing...everytime I shut down, Windows tries unsuccessfully to close the following program:
RUNDLL32.EXE

Thanks!

::Report EndLogfile of HijackThis v1.99.1
Scan saved at 9:16:51 PM, on 12/8/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Hi,

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\SYMANT~2\VPTray.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\TpShocks.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Microsoft Office\Office10\msoffice.exe
C:\PROGRA~1\Webshots\webshots.scr
C:\Program Files\HiJackThis\HijackThis.exe

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [0wao06rs.dll] RUNDLL32.EXE 0wao06rs.dll,b 8985600
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Microsoft Office Shortcut Bar.lnk = ?
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra 'Tools' menuitem: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\ThinkPad\PkgMgr\\PkgMgr.exe
O11 - Options group: [JAVA_IBM] Java (IBM)
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1124112708498
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {76E5AF9D-2B3E-4FEB-A31F-A9E63A27FA29} (IASRunner Class) - https://www.ibm.com/...ntent/AcpIR.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe

[Crustyoldbloke]

That HJT log is clean. Did you run Ewido again after CCleaner? Is there a log to see?

Also, please post HJT logs from all other profiles. Make sure you either name or number them to save confusion. I will write all the fixes in one post.

[shepard_j]

Hello,

I did not run ewido after running CCleaner. Here are all 3 HJT logs.

Thanks,
J

Profile 1

Logfile of HijackThis v1.99.1
Scan saved at 10:03:04 PM, on 12/9/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\SYMANT~2\VPTray.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\TpShocks.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Microsoft Office\Office10\msoffice.exe
C:\PROGRA~1\Webshots\webshots.scr
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\HiJackThis\HijackThis.exe

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [0wao06rs.dll] RUNDLL32.EXE 0wao06rs.dll,b 8985600
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Microsoft Office Shortcut Bar.lnk = ?
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra 'Tools' menuitem: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\ThinkPad\PkgMgr\\PkgMgr.exe
O11 - Options group: [JAVA_IBM] Java (IBM)
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1124112708498
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {76E5AF9D-2B3E-4FEB-A31F-A9E63A27FA29} (IASRunner Class) - https://www.ibm.com/...ntent/AcpIR.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe


Profile 2

Logfile of HijackThis v1.99.1
Scan saved at 9:56:18 PM, on 12/9/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\SYMANT~2\VPTray.exe
C:\WINDOWS\system32\TpShocks.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\TrojanHunter 4.2\THGuard.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\HiJackThis\HijackThis.exe

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [0wao06rs.dll] RUNDLL32.EXE 0wao06rs.dll,b 8985600
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra 'Tools' menuitem: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\ThinkPad\PkgMgr\\PkgMgr.exe
O11 - Options group: [JAVA_IBM] Java (IBM)
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1124112708498
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {76E5AF9D-2B3E-4FEB-A31F-A9E63A27FA29} (IASRunner Class) - https://www.ibm.com/...ntent/AcpIR.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe


Profile 3:

Logfile of HijackThis v1.99.1
Scan saved at 10:00:34 PM, on 12/9/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\SYMANT~2\VPTray.exe
C:\WINDOWS\system32\TpShocks.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\TrojanHunter 4.2\THGuard.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\System32\macromed\flash\GetFlash.exe
C:\Program Files\HiJackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [0wao06rs.dll] RUNDLL32.EXE 0wao06rs.dll,b 8985600
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra 'Tools' menuitem: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\ThinkPad\PkgMgr\\PkgMgr.exe
O11 - Options group: [JAVA_IBM] Java (IBM)
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1124112708498
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {76E5AF9D-2B3E-4FEB-A31F-A9E63A27FA29} (IASRunner Class) - https://www.ibm.com/...ntent/AcpIR.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe

[Crustyoldbloke]

Congratulations! all three of your new logs are clean. Just a little bit more to do to prevent further infection.

Reset and Re-enable your System Restore to remove bad files that have been backed up by Windows. The files in System Restore are protected to prevent any programmes changing them. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected.)

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(Windows XP)
1. Turn off System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Reboot.

3. Turn ON System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
I recommend going to the following link and update as recommended by Microsoft. This adds more security and extra features including a pop-up blocker for Internet Explorer. Microsoft Update

Now that everything is fixed, I suggest that you consider getting these programmes to help keep the computer clean:

SPYWARE BLASTER - Blocks bad ActiveX items from installing on your computer.
AD-AWARE PERSONAL – A fine free malware detector and removal programme
SPYBOT S&D – Excellent free spyware detector and removal programme
GOOGLE TOOLBAR - Blocks many unwanted pop-ups in Internet Explorer.
FIREFOX - Safer alternative to the Internet Explorer web browser.
AVG ANTIVIRUS FREE EDITION - Free antivirus programme if you currently are not using one.
ZONEALARM - Free firewall programme if you currently are not using one (Windows XP has a built-in firewall).

Remember to update these frequently.

Please note that whilst there is nothing wrong in having more than one antispyware programmes for “on demand” scanning, having two or more antivirus systems is not recommended as they may well interfere with each other.

You may also want to read "How did I get infected in the first place" to learn how to better secure your computer.

Be sure to keep your Windows, antispyware and antivirus updated.

Please run Ewido again now and at least once per week.

I wish you happy safe surfing!

[shepard_j]

Hi Again,

That is good news. I re-booted the computer but...I think it was in sytem restore mode by mistake (I goofed!). Should I panic?

Also, I re-ran ewido and I am still getting almost 12,000 infected obects all of the the following variety:

:mozilla.12:C:\Program Files\Support.com\backup\co\cookies.txt\1697_504ab3eb6_/cookies.txt -> Spyware.Cookie.Doubleclick : Error during cleaning
:mozilla.15:C:\Program Files\Support.com\backup\co\cookies.txt\1697_504ab3eb6_/cookies.txt -> Spyware.Cookie.Liveperson : Error during cleaning

They all have an "Error during cleaning"
Does ewido actually work?

I am posting all new HJT logs.

Thanks!
Sorry,
J

Profile 1
Logfile of HijackThis v1.99.1
Scan saved at 5:38:11 PM, on 12/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\SYMANT~2\VPTray.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\TpShocks.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\TrojanHunter 4.2\THGuard.exe
C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft Office\Office10\msoffice.exe
C:\PROGRA~1\Webshots\webshots.scr
C:\Program Files\HiJackThis\HijackThis.exe

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [0wao06rs.dll] RUNDLL32.EXE 0wao06rs.dll,b 8985600
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Microsoft Office Shortcut Bar.lnk = ?
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra 'Tools' menuitem: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\ThinkPad\PkgMgr\\PkgMgr.exe
O11 - Options group: [JAVA_IBM] Java (IBM)
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1124112708498
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {76E5AF9D-2B3E-4FEB-A31F-A9E63A27FA29} (IASRunner Class) - https://www.ibm.com/...ntent/AcpIR.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe

Profile 2
Logfile of HijackThis v1.99.1
Scan saved at 5:42:43 PM, on 12/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\SYMANT~2\VPTray.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\TpShocks.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\TrojanHunter 4.2\THGuard.exe
C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft Office\Office10\msoffice.exe
C:\PROGRA~1\Webshots\webshots.scr
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\SYMANT~2\VPTray.exe
C:\WINDOWS\system32\TpShocks.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\HiJackThis\HijackThis.exe

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [0wao06rs.dll] RUNDLL32.EXE 0wao06rs.dll,b 8985600
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra 'Tools' menuitem: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\ThinkPad\PkgMgr\\PkgMgr.exe
O11 - Options group: [JAVA_IBM] Java (IBM)
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1124112708498
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {76E5AF9D-2B3E-4FEB-A31F-A9E63A27FA29} (IASRunner Class) - https://www.ibm.com/...ntent/AcpIR.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe

Profile 3
Logfile of HijackThis v1.99.1
Scan saved at 5:45:42 PM, on 12/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\SYMANT~2\VPTray.exe
C:\WINDOWS\system32\TpShocks.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\TrojanHunter 4.2\THGuard.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\HiJackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [0wao06rs.dll] RUNDLL32.EXE 0wao06rs.dll,b 8985600
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra 'Tools' menuitem: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\ThinkPad\PkgMgr\\PkgMgr.exe
O11 - Options group: [JAVA_IBM] Java (IBM)
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1124112708498
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {76E5AF9D-2B3E-4FEB-A31F-A9E63A27FA29} (IASRunner Class) - https://www.ibm.com/...ntent/AcpIR.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe

[Crustyoldbloke]

Hello again

That is good news. I re-booted the computer but...I think it was in sytem restore mode by mistake (I goofed!). Should I panic?

Also, I re-ran ewido and I am still getting almost 12,000 infected obects all of the the following variety:

I have absolutely no idea of what you mean by sytem restore mode, so the answer is only panic if it ever happens.

12000 infected (OK they are cookies) items? = neglected system.

Suggestion: In MSIE go to TOOLS>INTERNET OPTIONS>GENERAL>DELETE COOKIES>OK

That should help.

I don't understand why you have gone to the trouble of scanning again in each profile when they have already been declared clean.

I will leave this thread open for a few days in case of misfortune.

[shepard_j]

Thanks for all your help Crustyoldbloke!

[Crustyoldbloke]

You are very welcome.

Its nice to see that you are still clean after 5 days.

[Crustyoldbloke]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.