Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Desktop Icons and Start Menu bar disappear - Only Desktop image shows


  • This topic is locked This topic is locked

#1
Discarded

Discarded

    New Member

  • Member
  • Pip
  • 1 posts
Sorry for not knowing the virus that's causing the issue- I'm very unsavvy when it comes to these things and also- I can't even access my system, thusly the above information is all I have.

Besides the fact restarting itself, restarting in safemode/ safemode with networking or trying to go 'back in time' to the computer's 'last workable date'...doesn't work.


I did install a -terribly- cheap digital camera a day before these symptoms occured, but after talking to Dell and Comcast ( Both whom won't help me unless I pay out the nose ) think it might be a virus issue.


Won't someone help?

Please contact me at [email protected]

Thank you,
AJ Richardson

Edited by Discarded, 09 December 2005 - 05:51 PM.

  • 0

Advertisements


#2
Buckeye_Sam

Buckeye_Sam

    Malware Expert

  • Member
  • PipPipPipPipPipPipPipPip
  • 10,019 posts
Hi and welcome to GeeksToGo! My name is Sam and I will be helping you. :tazz:

Please visit this page and scroll down to Step 5.
Follow the instructions there to download a tool called Hijackthis and post a log here as a reply to this post.
  • 0

#3
Buckeye_Sam

Buckeye_Sam

    Malware Expert

  • Member
  • PipPipPipPipPipPipPipPip
  • 10,019 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP