A couple things I don't know are: Whether or not I am an Administrator. This is my personal home computer and I am running Windows XP. Secondly, I am not familiar with HijackThis that everyone seems to have and always includes in their message. So my first need is to get some guidance on these two topics.
Like many others, I have this constant Virus Alert, via Nortan Virus, appearing on my screen and I have tried the Vundo Removal Tool only the have it say that it couldn't find the virus. I also tried going to the program identified in the Virus Alert dialogue box - C:\WINDOWS\system32\jkklm.dll - and just deleting it, but because it is running I couldn't delet.
Where do I go from here?
Thanks in advance for your help.
Gary