[kcraig]

Hi,

Please find below my hijackthis log info. I can't get rid of the Trojan rdriv.sys. Please can you help? O/S W2k.

Thanks, Karen

Logfile of HijackThis v1.99.1
Scan saved at 17:04:57, on 19/12/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\WINNT\system32\nvsvc32.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\slserv.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\spool\DRIVERS\W32X86\3\E_S4I091.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINNT\system32\internat.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
F:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [EPSON Stylus C48 Series] C:\WINNT\system32\spool\DRIVERS\W32X86\3\E_S4I091.EXE /P23 "EPSON Stylus C48 Series" /O6 "USB002" /M "Stylus C48"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINNT\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: MicroSoft Media Tools - Unknown owner - C:\WINNT\MSmedia.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINNT\system32\nvsvc32.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINNT\SYSTEM32\slserv.exe

Edited by kcraig, 20 December 2005 - 10:25 AM.

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I had a look on the forum and found a fix for this problem.

I used the following one:

Please follow all instructions as specified. Print these instructions to ensure all are followed.

Please download the following programs, but do not run them yet:

* rdrivRem.zip

Unzip it to your desktop.

* Ewido Security Suite

Install ewido security suite
Launch ewido, there should be a big E icon on your desktop, double-click it.
The program will prompt you to update click the OK button
The program will now go to the main screen
You will need to update ewido to the latest definition files.
On the left hand side of the main screen click update
Click on Start
The update will start and a progress bar will show the updates being installed
After the updates are installed exit Ewido.

* CleanUp!

Install it.
Reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight "Safe Mode" then hit enter.

1.) Please go into the rdrivrem folder and double-click rdrivRem.bat to run the program - follow the instructions on the screen. After it's complete, rdriv.txt will be created in the rdrivRem folder.

2.) Double-click the Ewido Security Suite icon to run the program.
Click on scanner
Click Complete System Scan
Let the program scan the machine
While the scan is in progress you will be prompted to clean the first infected file it finds. Choose "remove", then put a check next to "Perform action on all infections" in the left corner of the box so you don't have to sit and watch Ewido the whole time. Click OK.

Once the scan has completed, there will be a button located on the bottom of the screen named Save report
Click Save report
Save the report to your desktop
Exit Ewido

3.) Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):
Empty Recycle Bins
Delete Cookies
Delete Prefetch files
Cleanup! All Users
Click OK
Press the CleanUp! button to start the program.
**If it asks if you want to reboot or log off press NO.

4.) After Cleanup! is finished, run HijackThis. Place a check next to the following items, if found, and click FIX CHECKED:

O23 - Service: MicroSoft Media Tools - Unknown owner - C:\WINDOWS\MSmedia.exe

Close HiJackThis.

Reboot your computer into normal mode.

5.) Make sure your firewall is on. Make sure you can turn it off then turn it back on and that nothing is greyed out.
Also, Make sure your Anti-Virus program is working properly - you can turn on and off auto-protect, etc.

6.) Run BOTH of these online virus scans (NOT at the same time!):
ActiveScan
TrendMicro's HouseCall

Save the results from ActiveScan.

I need you to post the contents of rdriv.txt, the log from Ewido, the log from ActiveScan, and a new HiJackThis log into this topic.

Edited by kcraig, 20 December 2005 - 10:24 AM.

[kcraig]

I had a look on the forum and found a fix for this problem.

I used the following one:

Please follow all instructions as specified. Print these instructions to ensure all are followed.

Please download the following programs, but do not run them yet:

* rdrivRem.zip

Unzip it to your desktop.

* Ewido Security Suite

Install ewido security suite
Launch ewido, there should be a big E icon on your desktop, double-click it.
The program will prompt you to update click the OK button
The program will now go to the main screen
You will need to update ewido to the latest definition files.
On the left hand side of the main screen click update
Click on Start
The update will start and a progress bar will show the updates being installed
After the updates are installed exit Ewido.

* CleanUp!

Install it.
Reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight "Safe Mode" then hit enter.

1.) Please go into the rdrivrem folder and double-click rdrivRem.bat to run the program - follow the instructions on the screen. After it's complete, rdriv.txt will be created in the rdrivRem folder.

2.) Double-click the Ewido Security Suite icon to run the program.
Click on scanner
Click Complete System Scan
Let the program scan the machine
While the scan is in progress you will be prompted to clean the first infected file it finds. Choose "remove", then put a check next to "Perform action on all infections" in the left corner of the box so you don't have to sit and watch Ewido the whole time. Click OK.

Once the scan has completed, there will be a button located on the bottom of the screen named Save report
Click Save report
Save the report to your desktop
Exit Ewido

3.) Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):
Empty Recycle Bins
Delete Cookies
Delete Prefetch files
Cleanup! All Users
Click OK
Press the CleanUp! button to start the program.
**If it asks if you want to reboot or log off press NO.

4.) After Cleanup! is finished, run HijackThis. Place a check next to the following items, if found, and click FIX CHECKED:

O23 - Service: MicroSoft Media Tools - Unknown owner - C:\WINDOWS\MSmedia.exe

Close HiJackThis.

Reboot your computer into normal mode.

5.) Make sure your firewall is on. Make sure you can turn it off then turn it back on and that nothing is greyed out.
Also, Make sure your Anti-Virus program is working properly - you can turn on and off auto-protect, etc.

6.) Run BOTH of these online virus scans (NOT at the same time!):
ActiveScan
TrendMicro's HouseCall

Save the results from ActiveScan.

I need you to post the contents of rdriv.txt, the log from Ewido, the log from ActiveScan, and a new HiJackThis log into this topic.

Edited by kcraig, 20 December 2005 - 10:24 AM.