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Cannot remove cmdService & 3 viruses [RESOLVED]

Started by ChuckKull , Dec 20 2005 08:34 AM

  • This topic is locked This topic is locked

#1
ChuckKull
Posted 20 December 2005 - 08:34 AM

ChuckKull

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WinXP SP2 system with Norton AV always enabled in all areas. Hardware firewall & SP2 firewall running.
Both SpyBot S&D and Trend Housecall report 3 registry entries with cmdService. Neither can remove it/them. I have run CCleaner, CleanUp, Ad-Aware SE 1.06, Ewido Security, Trend Housecall, TrojanHunter and Panda Active Scan. Ran CWShredder several times, caused a Windows Blue Screen system failure and shut down 3 times. Ran it again after all of the above and it didn't find anything. Ewido found 44 items the first time I ran it, 24 the second time 2 days later. AdAware found and removed 20 items. Norton AV keeps reporting Bloodhound6 while Panda Active Scan is running. Panda was the last scan run and it found 2 virus and 3 Adware items that it didn't or couldn't fix. WinPatrol kept reporting c:\windows\system32\dmhej.exe trying to be added to startup. Couldn't identify this file on the internet so I rebooted in Safe Mode Command Prompt, renamed the file to dmhej.ex1. Rebooted in normal mode and this time was able to delete the file. Emptied recycle bin & Norton protected files recycle bin.

Logfile of HijackThis v1.99.1
Scan saved at 8:06:49 AM, on 12/20/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\WINDOWS\system32\hphmon03.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
C:\PROGRA~1\ScanSoft\PAPERP~1\PPWebCap.exe
C:\PROGRA~1\Ahead\NEROPH~2\data\Xtras\mssysmgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\HPHipm09.exe
C:\WINDOWS\System32\alg.exe
C:\Downloads\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [OneTouch Monitor] C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\system32\hphmon03.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [WinPatrol] C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [PPWebCap] C:\PROGRA~1\ScanSoft\PAPERP~1\PPWebCap.exe
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\NEROPH~2\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec....trl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec....trl/tgctlsr.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec....rl/LSSupCtl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1109427142598
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1124452431404
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://us-housecall....ivex/hcImpl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec....rl/SymAData.cab
O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} -
O17 - HKLM\System\CCS\Services\Tcpip\..\{17874A09-FD31-4F02-AF47-1883DD1D6181}: NameServer = 85.255.113.140,85.255.112.99
O17 - HKLM\System\CCS\Services\Tcpip\..\{2F3934FE-0710-4BC6-8004-8F6F56DC372C}: NameServer = 85.255.113.140,85.255.112.99
O17 - HKLM\System\CCS\Services\Tcpip\..\{4BFD9DA6-D54A-4943-A6EB-E247190CC1B9}: NameServer = 85.255.113.140,85.255.112.99
O17 - HKLM\System\CCS\Services\Tcpip\..\{5F7BF349-7187-4B9E-AD94-DCEB9D25584C}: NameServer = 85.255.113.140,85.255.112.99
O17 - HKLM\System\CS1\Services\Tcpip\..\{17874A09-FD31-4F02-AF47-1883DD1D6181}: NameServer = 85.255.113.140,85.255.112.99
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\system32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe


---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 11:27:00 PM, 12/19/2005
+ Report-Checksum: DC11DD0B

+ Scan result:

C:\System Volume Information\_restore{298BEF50-CCDF-47C5-AD58-8A82E06F1E65}\RP42\A0003120.sys -> Downloader.Agent.tc : Cleaned with backup
C:\System Volume Information\_restore{298BEF50-CCDF-47C5-AD58-8A82E06F1E65}\RP42\A0003121.exe -> Trojan.DNSChanger.aw : Cleaned with backup
C:\System Volume Information\_restore{298BEF50-CCDF-47C5-AD58-8A82E06F1E65}\RP42\A0003122.exe -> Downloader.Small : Cleaned with backup
C:\System Volume Information\_restore{298BEF50-CCDF-47C5-AD58-8A82E06F1E65}\RP42\A0003125.exe -> Trojan.DNSChanger.aw : Cleaned with backup
C:\System Volume Information\_restore{298BEF50-CCDF-47C5-AD58-8A82E06F1E65}\RP42\A0003126.exe -> Trojan.DNSChanger.aw : Cleaned with backup
C:\System Volume Information\_restore{298BEF50-CCDF-47C5-AD58-8A82E06F1E65}\RP42\A0003127.exe -> Trojan.DNSChanger.aw : Cleaned with backup
C:\System Volume Information\_restore{298BEF50-CCDF-47C5-AD58-8A82E06F1E65}\RP42\A0003128.exe -> Trojan.DNSChanger.aw : Cleaned with backup
C:\System Volume Information\_restore{298BEF50-CCDF-47C5-AD58-8A82E06F1E65}\RP42\A0003129.exe -> Trojan.DNSChanger.aw : Cleaned with backup
C:\System Volume Information\_restore{298BEF50-CCDF-47C5-AD58-8A82E06F1E65}\RP42\A0003130.exe -> Downloader.Agent.sy : Cleaned with backup
C:\System Volume Information\_restore{298BEF50-CCDF-47C5-AD58-8A82E06F1E65}\RP42\A0003131.exe -> Downloader.Agent.sy : Cleaned with backup
C:\System Volume Information\_restore{298BEF50-CCDF-47C5-AD58-8A82E06F1E65}\RP42\A0003132.exe -> Downloader.Small.buy : Cleaned with backup
C:\System Volume Information\_restore{298BEF50-CCDF-47C5-AD58-8A82E06F1E65}\RP42\A0003133.exe -> Downloader.Small.buy : Cleaned with backup
C:\System Volume Information\_restore{298BEF50-CCDF-47C5-AD58-8A82E06F1E65}\RP42\A0003134.exe -> Downloader.Small.buy : Cleaned with backup
C:\System Volume Information\_restore{298BEF50-CCDF-47C5-AD58-8A82E06F1E65}\RP42\A0003136.exe -> Downloader.Small : Cleaned with backup
C:\System Volume Information\_restore{298BEF50-CCDF-47C5-AD58-8A82E06F1E65}\RP42\A0003140.exe -> Trojan.DNSChanger.aw : Cleaned with backup
C:\System Volume Information\_restore{298BEF50-CCDF-47C5-AD58-8A82E06F1E65}\RP42\A0004136.exe -> Downloader.Small : Cleaned with backup
C:\System Volume Information\_restore{298BEF50-CCDF-47C5-AD58-8A82E06F1E65}\RP42\A0004143.exe -> Trojan.DNSChanger.aw : Cleaned with backup
C:\System Volume Information\_restore{298BEF50-CCDF-47C5-AD58-8A82E06F1E65}\RP43\A0004237.exe -> Downloader.Small : Cleaned with backup
C:\System Volume Information\_restore{298BEF50-CCDF-47C5-AD58-8A82E06F1E65}\RP43\A0004242.exe -> Trojan.DNSChanger.aw : Cleaned with backup
C:\System Volume Information\_restore{298BEF50-CCDF-47C5-AD58-8A82E06F1E65}\RP44\A0006313.exe -> Downloader.Small : Cleaned with backup
C:\System Volume Information\_restore{298BEF50-CCDF-47C5-AD58-8A82E06F1E65}\RP44\A0006362.exe -> Downloader.Small : Cleaned with backup
C:\System Volume Information\_restore{298BEF50-CCDF-47C5-AD58-8A82E06F1E65}\RP45\A0006382.exe -> Downloader.Small : Cleaned with backup
C:\System Volume Information\_restore{298BEF50-CCDF-47C5-AD58-8A82E06F1E65}\RP45\A0006385.exe -> Trojan.DNSChanger.aw : Cleaned with backup
C:\System Volume Information\_restore{298BEF50-CCDF-47C5-AD58-8A82E06F1E65}\RP45\A0006388.exe -> Downloader.Small : Cleaned with backup
C:\WINDOWS\system32\cspmd.exe -> Downloader.Small : Cleaned with backup
C:\WINDOWS\system32\favset.exe -> Trojan.Favadd.an : Cleaned with backup
C:\WINDOWS\system32\filesafer23.exe -> Hijacker.Small : Cleaned with backup
C:\WINDOWS\system32\howiper.exe -> Trojan.Qhost.df : Cleaned with backup
C:\WINDOWS\system32\idemlog.exe -> Hijacker.Small : Cleaned with backup
C:\WINDOWS\system32\pppcgm.exe -> Spyware.Msnagent : Cleaned with backup


::Report End

Panda Active Scan report:

Incident Status Location

Adware:adware/ideskbar Not disinfected C:\WINDOWS\SYSTEM32\idesk.conf
Adware:adware/sbsoft Not disinfected C:\WINDOWS\rdt.ini
Adware:adware/commad Not disinfected Windows Registry
Virus:Trj/Harnig.M Not disinfected C:\olddrivers\secure32.txt
Virus:Trj/Eiro.D Not disinfected C:\RECYCLER\S-1-5-21-583907252-920026266-1060284298-1003\Dc4.ex1
How do I fix the cmdService entries and the 3 viruses that have survived all of this?
Chuck Kull
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#2
therock247uk
Posted 23 December 2005 - 08:33 PM

therock247uk

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You may want to print out these instructions for reference, since you will have to restart your computer during the fix.

Please download FixWareout from:
http://swandog46.gee.../Fixwareout.exe

Save it to your desktop and run it. Click Next, then Install, then make sure "Run fixit" is checked and click Finish. The fix will begin; follow the prompts. You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.

When your system reboots, follow the prompts. Afterwards, HijackThis will launch. Please click Scan, and check the following items:

O17 - HKLM\System\CCS\Services\Tcpip\..\{17874A09-FD31-4F02-AF47-1883DD1D6181}: NameServer = 85.255.113.140,85.255.112.99
O17 - HKLM\System\CCS\Services\Tcpip\..\{2F3934FE-0710-4BC6-8004-8F6F56DC372C}: NameServer = 85.255.113.140,85.255.112.99
O17 - HKLM\System\CCS\Services\Tcpip\..\{4BFD9DA6-D54A-4943-A6EB-E247190CC1B9}: NameServer = 85.255.113.140,85.255.112.99
O17 - HKLM\System\CCS\Services\Tcpip\..\{5F7BF349-7187-4B9E-AD94-DCEB9D25584C}: NameServer = 85.255.113.140,85.255.112.99
O17 - HKLM\System\CS1\Services\Tcpip\..\{17874A09-FD31-4F02-AF47-1883DD1D6181}: NameServer = 85.255.113.140,85.255.112.99

Click FIX CHECKED. Close HijackThis, and click OK to proceed.

At the end of the fix, you may need to restart your computer again.

Finally, please post the contents of the logfile C:\fixwareout\report.txt, along with a new HijackThis log into this topic.
  • 0

#3
ChuckKull
Posted 24 December 2005 - 08:23 AM

ChuckKull

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  • Topic Starter
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Thanks for the response. Ran Fixit, here are the Fixit log and HijackThis log.

Fixwareout ver 1.003
Last edited 12/5/2005
Post this report in the forums please

Reg Entries that were deleted
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls\xedocne
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls\gib_ogol
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls\repiwoh
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls\llun
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls\23plhps
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls\mgcppp
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls\tesvaf
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls\golmedi
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls\32refaselif
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls\putesprpgd

PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, There WILL be LEGIT FILES LISTED. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.

»»»»» Search by size and names...

»»»»» Misc files

»»»»» Checking for older varients covered by the Rem3 tool


Logfile of HijackThis v1.99.1
Scan saved at 8:17:24 AM, on 12/24/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\WINDOWS\system32\hphmon03.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
C:\PROGRA~1\ScanSoft\PAPERP~1\PPWebCap.exe
C:\PROGRA~1\Ahead\NEROPH~2\data\Xtras\mssysmgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\HPHipm09.exe
C:\Downloads\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [OneTouch Monitor] C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\system32\hphmon03.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [WinPatrol] C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [PPWebCap] C:\PROGRA~1\ScanSoft\PAPERP~1\PPWebCap.exe
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\NEROPH~2\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec....trl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec....trl/tgctlsr.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec....rl/LSSupCtl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1109427142598
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1124452431404
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://us-housecall....ivex/hcImpl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec....rl/SymAData.cab
O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} -
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\system32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Let me know if I need to do something else. Happy Holidays!
Chuck Kull
  • 0

#4
therock247uk
Posted 24 December 2005 - 09:58 AM

therock247uk

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Your log is clean :tazz:

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
To protect yourself further:
  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis.
  • 0

#5
therock247uk
Posted 06 January 2006 - 08:16 PM

therock247uk

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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