Hi Dr M,
I have been unable to uninstall the extension, I have 3 profiles on thePC and cannot see the F-Secure extension when I go into each profile and check under extensions
Here is the fixlog.txt:
Fix result of Farbar Recovery Scan Tool (x64) Version: 19.04.2024 01
Ran by steven (09-05-2024 16:08:21) Run:2
Running from C:\Users\steve\Desktop
Loaded Profiles: steven & Hannah & Gillian
Boot Mode: Normal
==============================================
fixlist content:
*****************
Start::
CreateRestorePoint:
CloseProcesses:
HKU\S-1-5-21-1741543102-3776721137-2454621359-1001\...\MountPoints2: {9674c4fe-ccbc-11e8-8391-7c2a317b0e98} - "F:\unlock.exe" autoplay=true
Task: {8174534F-846C-43D6-9F52-56BA44C95357} - System32\Tasks\EOSv3 Scheduler onLogOn => C:\Users\steve\AppData\Local\ESET\ESETOnlineScanner\ESETOnlineScanner.exe LOGON (No File)
Task: {2DF26393-3B13-41E8-8885-11D78F2F04A9} - System32\Tasks\EOSv3 Scheduler onTime => C:\Users\steve\AppData\Local\ESET\ESETOnlineScanner\ESETOnlineScanner.exe SCHED (No File)
S3 wintun; C:\WINDOWS\System32\drivers\wintun.sys [29592 2022-03-16] (Microsoft Windows Hardware Compatibility Publisher -> WireGuard LLC)
S3 WireGuard; C:\WINDOWS\System32\drivers\wireguard.sys [489368 2023-02-22] (Microsoft Windows Hardware Compatibility Publisher -> WireGuard LLC)
S3 MpKsl8b4d2d82; \??\C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{B9FF093F-9641-4574-88EB-31266A401FFF}\MpKslDrv.sys [X]
S3 nlwt; C:\WINDOWS\system32\DRIVERS\nlwt.sys [39360 2020-10-30] (TEFINCOM S.A. -> WireGuard LLC)
C:\WINDOWS\system32\DRIVERS\nlwt.sys
C:\WINDOWS\System32\drivers\wintun.sys
C:\WINDOWS\System32\drivers\wireguard.sys
DeleteKey: HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\mountpoints2
CMD: DISM /Online /Cleanup-Image /RestoreHealth
CMD: SFC /scannow
EmptyTemp:
End::
*****************
Restore point was successfully created.
Processes closed successfully.
HKU\S-1-5-21-1741543102-3776721137-2454621359-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{9674c4fe-ccbc-11e8-8391-7c2a317b0e98} => removed successfully
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{8174534F-846C-43D6-9F52-56BA44C95357}" => removed successfully
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{8174534F-846C-43D6-9F52-56BA44C95357}" => removed successfully
C:\WINDOWS\System32\Tasks\EOSv3 Scheduler onLogOn => moved successfully
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\EOSv3 Scheduler onLogOn" => removed successfully
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{2DF26393-3B13-41E8-8885-11D78F2F04A9}" => removed successfully
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{2DF26393-3B13-41E8-8885-11D78F2F04A9}" => removed successfully
C:\WINDOWS\System32\Tasks\EOSv3 Scheduler onTime => moved successfully
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\EOSv3 Scheduler onTime" => removed successfully
HKLM\System\CurrentControlSet\Services\wintun => removed successfully
wintun => service removed successfully
HKLM\System\CurrentControlSet\Services\WireGuard => removed successfully
WireGuard => service removed successfully
MpKsl8b4d2d82 => service not found.
HKLM\System\CurrentControlSet\Services\nlwt => removed successfully
nlwt => service removed successfully
C:\WINDOWS\system32\DRIVERS\nlwt.sys => moved successfully
C:\WINDOWS\System32\drivers\wintun.sys => moved successfully
C:\WINDOWS\System32\drivers\wireguard.sys => moved successfully
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\mountpoints2 => removed successfully
========= DISM /Online /Cleanup-Image /RestoreHealth =========
Deployment Image Servicing and Management tool
Version: 10.0.22621.2792
Image Version: 10.0.22631.3447
[== 3.8% ]
[== 3.8% ]
[== 3.8% ]
[== 3.9% ]
[== 4.1% ]
[== 4.2% ]
[== 4.3% ]
[== 4.5% ]
[== 4.5% ]
[== 4.7% ]
[== 4.8% ]
[== 5.0% ]
[== 5.1% ]
[=== 5.3% ]
[=== 5.4% ]
[=== 5.5% ]
[=== 5.7% ]
[=== 6.0% ]
[=== 6.0% ]
[=== 6.2% ]
[=== 6.4% ]
[=== 6.5% ]
[=== 6.6% ]
[=== 6.6% ]
[=== 6.9% ]
[==== 7.0% ]
[==== 7.0% ]
[==== 7.1% ]
[==== 7.2% ]
[==== 7.5% ]
[==== 7.7% ]
[==== 7.8% ]
[==== 7.8% ]
[==== 7.9% ]
[==== 8.1% ]
[==== 8.2% ]
[==== 8.5% ]
[==== 8.6% ]
[===== 8.8% ]
[===== 9.1% ]
[===== 9.4% ]
[===== 9.7% ]
[===== 10.3% ]
[====== 10.9% ]
[====== 11.2% ]
[====== 11.3% ]
[====== 11.6% ]
[====== 11.8% ]
[======= 12.1% ]
[======= 12.3% ]
[======= 12.5% ]
[======= 12.8% ]
[======= 13.0% ]
[======= 13.2% ]
[======= 13.6% ]
[======= 13.7% ]
[======== 14.0% ]
[======== 14.4% ]
[======== 14.6% ]
[======== 14.9% ]
[======== 15.2% ]
[========= 15.5% ]
[========= 15.9% ]
[========= 16.2% ]
[========= 16.4% ]
[========= 16.5% ]
[========= 16.8% ]
[========= 17.1% ]
[========= 17.2% ]
[========== 17.4% ]
[========== 17.5% ]
[========== 17.7% ]
[========== 18.0% ]
[========== 18.2% ]
[========== 18.3% ]
[========== 18.6% ]
[========== 18.6% ]
[========== 18.7% ]
[========== 18.8% ]
[========== 18.9% ]
[========== 18.9% ]
[========== 18.9% ]
[=========== 19.1% ]
[=========== 19.2% ]
[=========== 19.4% ]
[=========== 19.5% ]
[=========== 19.6% ]
[=========== 19.7% ]
[=========== 19.9% ]
[=========== 20.0% ]
[=========== 20.2% ]
[=========== 20.4% ]
[=========== 20.5% ]
[=========== 20.7% ]
[============ 20.8% ]
[============ 21.1% ]
[============ 21.3% ]
[============ 21.4% ]
[============ 21.5% ]
[============ 21.7% ]
[============ 21.7% ]
[============ 22.0% ]
[============ 22.2% ]
[============= 22.4% ]
[============= 22.5% ]
[============= 22.7% ]
[============= 22.9% ]
[============= 23.2% ]
[============= 23.5% ]
[============= 23.6% ]
[============= 23.8% ]
[============= 23.8% ]
[============= 24.0% ]
[============= 24.1% ]
[============= 24.1% ]
[============== 24.3% ]
[============== 24.7% ]
[============== 24.8% ]
[============== 25.1% ]
[============== 25.2% ]
[============== 25.4% ]
[============== 25.4% ]
[============== 25.7% ]
[=============== 25.9% ]
[=============== 26.2% ]
[=============== 26.4% ]
[=============== 26.4% ]
[=============== 26.5% ]
[=============== 26.7% ]
[=============== 26.9% ]
[=============== 27.0% ]
[=============== 27.2% ]
[=============== 27.5% ]
[================ 27.7% ]
[================ 27.7% ]
[================ 27.8% ]
[================ 27.8% ]
[================ 27.8% ]
[================ 27.9% ]
[================ 28.2% ]
[================ 28.5% ]
[================ 28.6% ]
[================ 28.7% ]
[================ 28.8% ]
[================ 28.8% ]
[================ 28.8% ]
[================ 28.9% ]
[================ 28.9% ]
[================ 29.0% ]
[================ 29.1% ]
[================ 29.2% ]
[================ 29.3% ]
[================= 29.4% ]
[================= 29.6% ]
[================= 30.1% ]
[================= 30.7% ]
[================= 30.9% ]
[================== 31.1% ]
[================== 31.2% ]
[================== 31.3% ]
[================== 31.5% ]
[================== 31.5% ]
[================== 31.6% ]
[================== 31.8% ]
[================== 31.8% ]
[================== 32.0% ]
[================== 32.1% ]
[================== 32.1% ]
[================== 32.2% ]
[================== 32.3% ]
[================== 32.4% ]
[================== 32.5% ]
[================== 32.8% ]
[=================== 32.9% ]
[=================== 33.1% ]
[=================== 33.2% ]
[=================== 33.4% ]
[=================== 33.5% ]
[=================== 33.7% ]
[=================== 33.8% ]
[=================== 34.0% ]
[=================== 34.2% ]
[=================== 34.2% ]
[=================== 34.3% ]
[=================== 34.3% ]
[=================== 34.4% ]
[==================== 34.5% ]
[==================== 34.6% ]
[==================== 34.7% ]
[==================== 34.8% ]
[==================== 34.9% ]
[==================== 34.9% ]
[==================== 35.0% ]
[==================== 35.1% ]
[==================== 35.2% ]
[==================== 35.3% ]
[==================== 35.4% ]
[==================== 35.5% ]
[==================== 35.6% ]
[==================== 35.6% ]
[==================== 35.7% ]
[==================== 35.7% ]
[==================== 35.8% ]
[==================== 35.8% ]
[==================== 35.9% ]
[==================== 36.0% ]
[==================== 36.1% ]
[==================== 36.2% ]
[===================== 36.2% ]
[===================== 36.3% ]
[===================== 36.4% ]
[===================== 36.5% ]
[===================== 36.5% ]
[===================== 36.6% ]
[===================== 36.7% ]
[===================== 36.8% ]
[===================== 36.8% ]
[===================== 36.8% ]
[===================== 36.8% ]
[===================== 36.9% ]
[===================== 37.0% ]
[===================== 37.0% ]
[===================== 37.1% ]
[===================== 37.1% ]
[===================== 37.1% ]
[===================== 37.1% ]
[===================== 37.2% ]
[===================== 37.2% ]
[===================== 37.3% ]
[===================== 37.3% ]
[===================== 37.4% ]
[===================== 37.4% ]
[===================== 37.4% ]
[===================== 37.5% ]
[===================== 37.7% ]
[===================== 37.7% ]
[===================== 37.7% ]
[===================== 37.8% ]
[===================== 37.9% ]
[====================== 38.0% ]
[====================== 38.0% ]
[====================== 38.0% ]
[====================== 38.1% ]
[====================== 38.2% ]
[====================== 38.2% ]
[====================== 38.3% ]
[====================== 38.6% ]
[====================== 38.9% ]
[====================== 39.2% ]
[====================== 39.2% ]
[====================== 39.2% ]
[====================== 39.4% ]
[====================== 39.5% ]
[====================== 39.5% ]
[====================== 39.5% ]
[====================== 39.6% ]
[====================== 39.6% ]
[======================= 39.8% ]
[======================= 39.9% ]
[======================= 40.1% ]
[======================= 40.1% ]
[======================= 40.2% ]
[======================= 40.3% ]
[======================= 40.3% ]
[======================= 40.4% ]
[======================= 40.5% ]
[======================= 40.6% ]
[======================= 40.8% ]
[======================= 40.8% ]
[======================= 40.8% ]
[======================= 41.0% ]
[======================= 41.2% ]
[======================== 41.5% ]
[======================== 41.9% ]
[======================== 42.1% ]
[======================== 42.3% ]
[======================== 42.6% ]
[========================= 43.2% ]
[========================= 43.6% ]
[========================= 43.7% ]
[========================= 44.2% ]
[========================= 44.4% ]
[========================= 44.8% ]
[========================== 45.2% ]
[========================== 45.5% ]
[========================== 46.1% ]
[===========================46.6% ]
[===========================46.7% ]
[===========================46.9% ]
[===========================47.2% ]
[===========================47.5% ]
[===========================48.2% ]
[===========================48.6% ]
[===========================49.0% ]
[===========================49.1% ]
[===========================49.2% ]
[===========================49.5% ]
[===========================50.3% ]
[===========================50.6% ]
[===========================50.9% ]
[===========================51.0% ]
[===========================51.2% ]
[===========================51.5% ]
[===========================51.7% ]
[===========================51.8% ]
[===========================52.0% ]
[===========================52.1% ]
[===========================52.2% ]
[===========================52.6% ]
[===========================52.8% ]
[===========================52.8% ]
[===========================52.8% ]
[===========================52.8% ]
[===========================52.8% ]
[===========================52.8% ]
[===========================52.9% ]
[===========================52.9% ]
[===========================52.9% ]
[===========================52.9% ]
[===========================53.0% ]
[===========================53.1% ]
[===========================53.1% ]
[===========================53.1% ]
[===========================53.1% ]
[===========================53.2% ]
[===========================53.3% ]
[===========================53.3% ]
[===========================53.3% ]
[===========================53.3% ]
[===========================53.4% ]
[===========================53.4% ]
[===========================53.4% ]
[===========================53.4% ]
[===========================53.4% ]
[===========================53.5% ]
[===========================53.5% ]
[===========================53.5% ]
[===========================53.6% ]
[===========================53.6% ]
[===========================53.6% ]
[===========================53.6% ]
[===========================53.7% ]
[===========================53.7% ]
[===========================53.7% ]
[===========================53.7% ]
[===========================53.7% ]
[===========================53.8% ]
[===========================53.8% ]
[===========================53.8% ]
[===========================53.9% ]
[===========================53.9% ]
[===========================53.9% ]
[===========================54.0% ]
[===========================54.0% ]
[===========================54.0% ]
[===========================54.0% ]
[===========================54.0% ]
[===========================54.0% ]
[===========================54.1% ]
[===========================54.1% ]
[===========================54.1% ]
[===========================54.1% ]
[===========================54.2% ]
[===========================54.3% ]
[===========================54.3% ]
[===========================54.4% ]
[===========================54.5% ]
[===========================54.5% ]
[===========================54.6% ]
[===========================54.6% ]
[===========================54.6% ]
[===========================54.6% ]
[===========================54.7% ]
[===========================54.7% ]
[===========================54.7% ]
[===========================54.8% ]
[===========================54.8% ]
[===========================54.9% ]
[===========================54.9% ]
[===========================54.9% ]
[===========================54.9% ]
[===========================54.9% ]
[===========================54.9% ]
[===========================55.0% ]
[===========================55.0% ]
[===========================55.0% ]
[===========================55.0% ]
[===========================55.1% ]
[===========================55.1% ]
[===========================55.1% ]
[===========================55.2% ]
[===========================55.2% ]
[===========================55.2% ]
[===========================55.2% ]
[===========================55.2% ]
[===========================55.2% ]
[===========================55.2% ]
[===========================55.3% ]
[===========================55.3% ]
[===========================55.3% ]
[===========================55.4% ]
[===========================55.4% ]
[===========================55.4% ]
[===========================55.5% ]
[===========================55.5% ]
[===========================55.5% ]
[===========================55.5% ]
[===========================55.6% ]
[===========================55.6% ]
[===========================55.6% ]
[===========================55.6% ]
[===========================55.7% ]
[===========================55.8% ]
[===========================55.8% ]
[===========================55.8% ]
[===========================55.8% ]
[===========================55.8% ]
[===========================55.9% ]
[===========================55.9% ]
[===========================55.9% ]
[===========================55.9% ]
[===========================56.0% ]
[===========================56.0% ]
[===========================56.0% ]
[===========================56.1% ]
[===========================56.1% ]
[===========================56.1% ]
[===========================56.2% ]
[===========================56.2% ]
[===========================56.2% ]
[===========================56.2% ]
[===========================56.2% ]
[===========================56.3% ]
[===========================56.3% ]
[===========================56.4% ]
[===========================56.4% ]
[===========================56.4% ]
[===========================56.5% ]
[===========================56.5% ]
[===========================56.5% ]
[===========================56.5% ]
[===========================56.5% ]
[===========================56.7% ]
[===========================56.7% ]
[===========================56.8% ]
[===========================56.8% ]
[===========================56.8% ]
[===========================56.8% ]
[===========================56.9%= ]
[===========================57.0%= ]
[===========================57.1%= ]
[===========================57.1%= ]
[===========================57.8%= ]
[===========================57.9%= ]
[===========================58.0%= ]
[===========================58.0%= ]
[===========================58.6%= ]
[===========================59.2%== ]
[===========================59.2%== ]
[===========================59.4%== ]
[===========================59.9%== ]
[===========================62.3%==== ]
[===========================84.9%================= ]
[==========================100.0%==========================]
The restore operation completed successfully.
The operation completed successfully.
========= End of CMD: =========
========= SFC /scannow =========
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 0% complete.
Verification 1% complete.
Verification 1% complete.
Verification 2% complete.
Verification 2% complete.
Verification 3% complete.
Verification 4% complete.
Verification 4% complete.
Verification 5% complete.
Verification 5% complete.
Verification 6% complete.
Verification 6% complete.
Verification 7% complete.
Verification 8% complete.
Verification 8% complete.
Verification 9% complete.
Verification 9% complete.
Verification 10% complete.
Verification 11% complete.
Verification 11% complete.
Verification 12% complete.
Verification 12% complete.
Verification 13% complete.
Verification 13% complete.
Verification 14% complete.
Verification 15% complete.
Verification 15% complete.
Verification 16% complete.
Verification 16% complete.
Verification 17% complete.
Verification 17% complete.
Verification 18% complete.
Verification 19% complete.
Verification 19% complete.
Verification 20% complete.
Verification 20% complete.
Verification 21% complete.
Verification 22% complete.
Verification 22% complete.
Verification 23% complete.
Verification 23% complete.
Verification 24% complete.
Verification 24% complete.
Verification 25% complete.
Verification 26% complete.
Verification 26% complete.
Verification 27% complete.
Verification 27% complete.
Verification 28% complete.
Verification 28% complete.
Verification 29% complete.
Verification 30% complete.
Verification 30% complete.
Verification 31% complete.
Verification 31% complete.
Verification 32% complete.
Verification 33% complete.
Verification 33% complete.
Verification 34% complete.
Verification 34% complete.
Verification 35% complete.
Verification 35% complete.
Verification 36% complete.
Verification 37% complete.
Verification 37% complete.
Verification 38% complete.
Verification 38% complete.
Verification 39% complete.
Verification 39% complete.
Verification 40% complete.
Verification 41% complete.
Verification 41% complete.
Verification 42% complete.
Verification 42% complete.
Verification 43% complete.
Verification 44% complete.
Verification 44% complete.
Verification 45% complete.
Verification 45% complete.
Verification 46% complete.
Verification 46% complete.
Verification 47% complete.
Verification 48% complete.
Verification 48% complete.
Verification 49% complete.
Verification 49% complete.
Verification 50% complete.
Verification 50% complete.
Verification 51% complete.
Verification 52% complete.
Verification 52% complete.
Verification 53% complete.
Verification 53% complete.
Verification 54% complete.
Verification 55% complete.
Verification 55% complete.
Verification 56% complete.
Verification 56% complete.
Verification 57% complete.
Verification 57% complete.
Verification 58% complete.
Verification 59% complete.
Verification 59% complete.
Verification 60% complete.
Verification 60% complete.
Verification 61% complete.
Verification 62% complete.
Verification 62% complete.
Verification 63% complete.
Verification 63% complete.
Verification 64% complete.
Verification 64% complete.
Verification 65% complete.
Verification 66% complete.
Verification 66% complete.
Verification 67% complete.
Verification 67% complete.
Verification 68% complete.
Verification 68% complete.
Verification 69% complete.
Verification 70% complete.
Verification 70% complete.
Verification 71% complete.
Verification 71% complete.
Verification 72% complete.
Verification 73% complete.
Verification 73% complete.
Verification 74% complete.
Verification 74% complete.
Verification 75% complete.
Verification 75% complete.
Verification 76% complete.
Verification 77% complete.
Verification 77% complete.
Verification 78% complete.
Verification 78% complete.
Verification 79% complete.
Verification 79% complete.
Verification 80% complete.
Verification 81% complete.
Verification 81% complete.
Verification 82% complete.
Verification 82% complete.
Verification 83% complete.
Verification 84% complete.
Verification 84% complete.
Verification 85% complete.
Verification 85% complete.
Verification 86% complete.
Verification 86% complete.
Verification 87% complete.
Verification 88% complete.
Verification 88% complete.
Verification 89% complete.
Verification 89% complete.
Verification 90% complete.
Verification 90% complete.
Verification 91% complete.
Verification 92% complete.
Verification 92% complete.
Verification 93% complete.
Verification 93% complete.
Verification 94% complete.
Verification 95% complete.
Verification 95% complete.
Verification 96% complete.
Verification 96% complete.
Verification 97% complete.
Verification 97% complete.
Verification 98% complete.
Verification 99% complete.
Verification 99% complete.
Verification 100% complete.
Windows Resource Protection found corrupt files and successfully repaired them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.
========= End of CMD: =========
=========== EmptyTemp: ==========
FlushDNS => completed
BITS transfer queue => 1572864 B
DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 37144111 B
Java, Discord, Steam htmlcache, WinHttpAutoProxySvc/winhttp *.cache => 0 B
Windows/system/drivers => 5104894 B
Edge => 0 B
Chrome => 191393633 B
Firefox => 0 B
Opera => 0 B
Temp, IE cache, history, cookies, recent:
Default => 0 B
ProgramData => 0 B
Public => 0 B
systemprofile => 0 B
systemprofile32 => 0 B
LocalService => 7490 B
NetworkService => 11000 B
steve => 1059522 B
Hannah => 1782640 B
Gillian => 211840242 B
RecycleBin => 110552 B
EmptyTemp: => 429.2 MB temporary data Removed.
================================
The system needed a reboot.
==== End of Fixlog 17:05:10 ====
I switched off the PC and then back on and it did appear a bit quicker to get to a usable state
When I switched the power on it took 44 seconds to move from the Acer Logo to a black screen with Please wait on it for a minute and then my desktop appeared and i clicked on Google Browser and it took 1 min 15 seconds for the search box to load and a further 35 secs before it would let me type in the box - hope that makes sense ?
It does appear a bit faster than it was