[MartinJT]

I'm not really sure this is the right forum to put my problems in but I'll give it a go anyway.

For some reason my computer seems not to allow cookies. I know this because when I sign into hotmail sometimes it tells me that they aren't allowed even though I've seen them when i'm doing a clean up. This seemed to start when I upgraded my Zone Alarm. So far I can't find the option in ZA to change the cookies and when I look it up through Windows itself the function resets itself whenever I change it.

The computer is also freezing up when shutting down, sometimes it makes it through others it freezes on the wallpaper or on the 'windows is shutting down screen'. Whether its due to the cookies thing or a possible problem with the registry (as was suggested by someone else) I don't know.

Any ideas?

[Advertisements]

Hi MartinJT
Have a look at this link and tell me if it helps.
Cookies
It has zone alarm listed.
Cheers
peterm

[peterm]

Hi MartinJT
Have a look at this link and tell me if it helps.
Cookies
It has zone alarm listed.
Cheers
peterm

[MartinJT]

Thanks for the addy, Peter but it doesn't seem to have done any good. There isn't a 'privacy' tab on my Zone Alarm for starters. I did try setting the browser in 'Internet Options' but once more it reset itself. I don't think its done any good.

[peterm]

In the link I posted it also said to update IE6 and had a link on how to do this.
Have you got the latest updates for IE6.
What Version of Zone alarm are you using

Edited by peterm, 08 January 2006 - 01:09 AM.

[MartinJT]

I did update IE6 a while ago, whether this is the newest update I don't know. On the site I could see one that was for XP, perhaps I was looking in the wrong place.

My Zone Alarm version is 6.1.737.000

At the time I updated it did offer me the Pro version for a fee and that had the cookies option on it, my current version is a free one installed quite quickly to help me with the mess i previously got into. I'm not sure if I should pay for it or not, my current one suits me fine apart from this plus If i did have to get I would feel that I was conned slightly.

[peterm]

Ok can you see a setting for ZAP cookie control? if yes set it to medium

[MartinJT]

I can't find anything to do with Cookies whatsoever. I know I had something like that on there before the update.

[MartinJT]

Ok, I just downloaded the update for IE6 after all, I think i read it wrong the first time, but it hasn't had any effect. There must be some cookies on here somewhere because i've just had to delete a lot of them to free up some space its just that MSN and some shops have told me that my browser doesn't accept cookies.

[Retired Tech]

If you look on Privacy then main, for cookie and ad blocking then site list to see if anything is blocked there, then running cache cleaner may have an effect

If you have the ZA set up file on the drive, (you can download and save to a folder if you have not), disconnect, shut down ZA, click the set up file for ZA, click yes when it asks if you are upgrading, then choose yes for clean install, it will then replace the existing version and settings

I do this after a clean install of the OS, otherwise after installing updates and programmes, you end up with 6 / 700 programmes with internet access

[MartinJT]

I just did a clean install of ZA and its exactly the same, it still wont let me change the cookies in Internet Options and there is no option in ZA that even mentions it, no Privacy tab either. Before I installed it though I was prompted and asked whether I wanted a 15 day trial of ZA Pro or the usual install which was just a basic Firewall.

Edited by MartinJT, 23 January 2006 - 01:00 PM.

[MartinJT]

Just to say I think its cleared up now. Windows offered me some updates yesterday and that seems to have put it back to normal.

Thanks for all your help though guys