Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Internet Problem


  • Please log in to reply

#1
llevins

llevins

    New Member

  • Member
  • Pip
  • 3 posts
Hey guys...

I'm not sure if someone else has had a similar problem or knows how to fix it, but this is what's happening...

When I try to log onto my e-mail the page goes white like I'm not connected to the internet. I can't log into ebay, yahoo, my school e-mail, anything to that nature. But I can log into myspace, facebook, my bank account.

Also... I just had Norton installed on my computer in August by a computer tech guy and now my computer will not let me open up Norton to run it for a virus. An error message keeps coming back saying that the program had a problem and if I wanted to send the information in.

I can't open Norton/run it/uninstall it.

Is there a virus that attacks thnigs like this? If you can help, I would be grateful!
  • 0

Advertisements


#2
Football Geek

Football Geek

    Member

  • Member
  • PipPip
  • 13 posts
Hi! Which e-mail are we talking about???
Also, which version of Norton?
  • 0

#3
lateralis09sw

lateralis09sw

    Member

  • Member
  • PipPip
  • 20 posts
I am having the exact same problem. I cant login into hotmail or ebay, yet myspace works without a hitch. Strange.
  • 0

#4
Kat

Kat

    Retired

  • Retired Staff
  • 19,711 posts
  • MVP
Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP