[puzo]

Recently, I bought the panda platinum internet security software 2006 (I am using windows XP home edition). Unfortunately, installing the program is not possible, since it lets me know that it finds traces of Bit defender anti-virus. However, bit-defender was deleted already a long time ago, and is not included in the configuration/software/add/remove section. I also removed all traces of bitdefender from the registry, but Panda still refuses intallation, and seems to find traces of bit defender. I also removed the section on bitdefender on the avdetect.ini file. The problem is still there and panda IS cannot be installed. Can someone give me some advise?
Thanks

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Have you got a bit defender folder in programme files, and does it contain a firewall configuration log

[Retired Tech]

Have you got a bit defender folder in programme files, and does it contain a firewall configuration log

[puzo]

No, there is no a bitdefender folder

[Retired Tech]

Can you include hidden and system files to look for bitdefender, also look in common files folder in programme files

[puzo]

How do I include hidden files?

[Retired Tech]

Click start then search, click all files and folders then advanced options

[attachment=6030:attachment]

[puzo]

I found traces of bitdefender with the search and hidden files option. I suppose I can delete them?

[Retired Tech]

Yes, they are the bits responsible for Panda sulking, one other place they can be is the registry but you can leave those if Panda installs after you remove the ones you have found now

Running disc clean up should help

This will also help if you run it in between removing the bit defender files and installing Panda

Download, install and run Tune Up 2006 Trial

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete.

Run Tune Up disc clean up

Run Tune Up registry clean up

Click optimize and improve to run Reg Defrag, the screen will lose colour during the process which can take a few minutes and then needs a reboot

Those will have cleared the drive of obsolete software errors

These are suggestions for making the most of the free trial

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot.

After the reboot, click optimize then system optimizer to run system advisor