[Jessicawill22]

For about 2 days, I have been getting this nasty pop-ups. I have run all my antispyware scans, and deleted shady files in my c drive. I'm not really sure what a HiJackThis log is...but I downloaded it, scanned my computer, and pasted below what I found:

Logfile of HijackThis v1.99.1
Scan saved at 11:41:04 PM, on 1/30/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Microsoft AntiSpyware\GIANTAntiSpywareMain.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\NetzeroVoice\NZVoice.exe
C:\DOCUME~1\JESSIC~1\LOCALS~1\Temp\Temporary Directory 3 for hijackthis.zip\HijackThis.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\DOCUME~1\JESSIC~1\LOCALS~1\Temp\Temporary Directory 4 for hijackthis.zip\HijackThis.exe

O20 - Winlogon Notify: MS-DOS Emulation - C:\WINDOWS\system32\irp6l57s1.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\SmVzc2ljYSBXaWxsaWFtcw\command.exe (file missing)
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Local Security Authority Subsystem Service (lsass) - Unknown owner - C:\WINDOWS\scvhost.exe (file missing)
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

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Please download Hijack This and save it in a new, permanent folder like C:\HJT. This will enable Hijack This to create and save back ups of all its actions.

You can download Hijack This from here.



Download L2mfix from one of these two locations:

http://www.atribune....oads/l2mfix.exe
http://www.downloads....org/l2mfix.exe

Save the file to your desktop and double click l2mfix.exe. Click the Install button to extract the files and follow the prompts, then open the newly added l2mfix folder on your desktop. Double click l2mfix.bat and select option #1 for Run Find Log by typing 1 and then pressing enter. This will scan your computer and it may appear nothing is happening, then, after a minute or 2, notepad will open with a log. Copy the contents of that log and paste it into this thread.

IMPORTANT: Do NOT run option #2 OR any other files in the l2mfix folder until you are asked to do so!

[tampabelle]

Please download Hijack This and save it in a new, permanent folder like C:\HJT. This will enable Hijack This to create and save back ups of all its actions.

You can download Hijack This from here.



Download L2mfix from one of these two locations:

http://www.atribune....oads/l2mfix.exe
http://www.downloads....org/l2mfix.exe

Save the file to your desktop and double click l2mfix.exe. Click the Install button to extract the files and follow the prompts, then open the newly added l2mfix folder on your desktop. Double click l2mfix.bat and select option #1 for Run Find Log by typing 1 and then pressing enter. This will scan your computer and it may appear nothing is happening, then, after a minute or 2, notepad will open with a log. Copy the contents of that log and paste it into this thread.

IMPORTANT: Do NOT run option #2 OR any other files in the l2mfix folder until you are asked to do so!

[Jessicawill22]

OK. Here it is...


L2MFIX find log 010406
These are the registry keys present
**********************************************************************************
Winlogon/notify:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\crypt32chain]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,00,72,00,79,00,70,00,74,00,33,00,32,00,2e,00,64,00,6c,00,\
6c,00,00,00
"Logoff"="ChainWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cryptnet]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,00,72,00,79,00,70,00,74,00,6e,00,65,00,74,00,2e,00,64,00,\
6c,00,6c,00,00,00
"Logoff"="CryptnetWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cscdll]
"DLLName"="cscdll.dll"
"Logon"="WinlogonLogonEvent"
"Logoff"="WinlogonLogoffEvent"
"ScreenSaver"="WinlogonScreenSaverEvent"
"Startup"="WinlogonStartupEvent"
"Shutdown"="WinlogonShutdownEvent"
"StartShell"="WinlogonStartShellEvent"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ScCertProp]
"DLLName"="wlnotify.dll"
"Logon"="SCardStartCertProp"
"Logoff"="SCardStopCertProp"
"Lock"="SCardSuspendCertProp"
"Unlock"="SCardResumeCertProp"
"Enabled"=dword:00000001
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Schedule]
"Asynchronous"=dword:00000000
"DllName"=hex(2):77,00,6c,00,6e,00,6f,00,74,00,69,00,66,00,79,00,2e,00,64,00,\
6c,00,6c,00,00,00
"Impersonate"=dword:00000000
"StartShell"="SchedStartShell"
"Logoff"="SchedEventLogOff"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\sclgntfy]
"Logoff"="WLEventLogoff"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001
"DllName"=hex(2):73,00,63,00,6c,00,67,00,6e,00,74,00,66,00,79,00,2e,00,64,00,\
6c,00,6c,00,00,00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SensLogn]
"DLLName"="WlNotify.dll"
"Lock"="SensLockEvent"
"Logon"="SensLogonEvent"
"Logoff"="SensLogoffEvent"
"Safe"=dword:00000001
"MaxWait"=dword:00000258
"StartScreenSaver"="SensStartScreenSaverEvent"
"StopScreenSaver"="SensStopScreenSaverEvent"
"Startup"="SensStartupEvent"
"Shutdown"="SensShutdownEvent"
"StartShell"="SensStartShellEvent"
"PostShell"="SensPostShellEvent"
"Disconnect"="SensDisconnectEvent"
"Reconnect"="SensReconnectEvent"
"Unlock"="SensUnlockEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SMDEn]
"Asynchronous"=dword:00000000
"DllName"="C:\\WINDOWS\\system32\\irp6l57s1.dll"
"Impersonate"=dword:00000000
"Logon"="WinLogon"
"Logoff"="WinLogoff"
"Shutdown"="WinShutdown"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\termsrv]
"Asynchronous"=dword:00000000
"DllName"=hex(2):77,00,6c,00,6e,00,6f,00,74,00,69,00,66,00,79,00,2e,00,64,00,\
6c,00,6c,00,00,00
"Impersonate"=dword:00000000
"Logoff"="TSEventLogoff"
"Logon"="TSEventLogon"
"PostShell"="TSEventPostShell"
"Shutdown"="TSEventShutdown"
"StartShell"="TSEventStartShell"
"Startup"="TSEventStartup"
"MaxWait"=dword:00000258
"Reconnect"="TSEventReconnect"
"Disconnect"="TSEventDisconnect"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\wlballoon]
"DLLName"="wlnotify.dll"
"Logon"="RegisterTicketExpiredNotificationEvent"
"Logoff"="UnregisterTicketExpiredNotificationEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

**********************************************************************************
useragent:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
"{6F5BBE4A-0069-DD0B-1674-F21A8653692E}"=""

**********************************************************************************
Shell Extension key:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]
"{00022613-0000-0000-C000-000000000046}"="Multimedia File Property Sheet"
"{176d6597-26d3-11d1-b350-080036a75b03}"="ICM Scanner Management"
"{1F2E5C40-9550-11CE-99D2-00AA006E086C}"="NTFS Security Page"
"{3EA48300-8CF6-101B-84FB-666CCB9BCD32}"="OLE Docfile Property Page"
"{40dd6e20-7c17-11ce-a804-00aa003ca9f6}"="Shell extensions for sharing"
"{41E300E0-78B6-11ce-849B-444553540000}"="PlusPack CPL Extension"
"{42071712-76d4-11d1-8b24-00a0c9068ff3}"="Display Adapter CPL Extension"
"{42071713-76d4-11d1-8b24-00a0c9068ff3}"="Display Monitor CPL Extension"
"{42071714-76d4-11d1-8b24-00a0c9068ff3}"="Display Panning CPL Extension"
"{4E40F770-369C-11d0-8922-00A024AB2DBB}"="DS Security Page"
"{513D916F-2A8E-4F51-AEAB-0CBC76FB1AF8}"="Compatibility Page"
"{56117100-C0CD-101B-81E2-00AA004AE837}"="Shell Scrap DataHandler"
"{59099400-57FF-11CE-BD94-0020AF85B590}"="Disk Copy Extension"
"{59be4990-f85c-11ce-aff7-00aa003ca9f6}"="Shell extensions for Microsoft Windows Network objects"
"{5DB2625A-54DF-11D0-B6C4-0800091AA605}"="ICM Monitor Management"
"{675F097E-4C4D-11D0-B6C1-0800091AA605}"="ICM Printer Management"
"{764BF0E1-F219-11ce-972D-00AA00A14F56}"="Shell extensions for file compression"
"{77597368-7b15-11d0-a0c2-080036af3f03}"="Web Printer Shell Extension"
"{7988B573-EC89-11cf-9C00-00AA00A14F56}"="Disk Quota UI"
"{853FE2B1-B769-11d0-9C4E-00C04FB6C6FA}"="Encryption Context Menu"
"{85BBD920-42A0-1069-A2E4-08002B30309D}"="Briefcase"
"{88895560-9AA2-1069-930E-00AA0030EBC8}"="HyperTerminal Icon Ext"
"{BD84B380-8CA2-1069-AB1D-08000948F534}"="Fonts"
"{DBCE2480-C732-101B-BE72-BA78E9AD5B27}"="ICC Profile"
"{F37C5810-4D3F-11d0-B4BF-00AA00BBB723}"="Printers Security Page"
"{f81e9010-6ea4-11ce-a7ff-00aa003ca9f6}"="Shell extensions for sharing"
"{f92e8c40-3d33-11d2-b1aa-080036a75b03}"="Display TroubleShoot CPL Extension"
"{7444C717-39BF-11D1-8CD9-00C04FC29D45}"="Crypto PKO Extension"
"{7444C719-39BF-11D1-8CD9-00C04FC29D45}"="Crypto Sign Extension"
"{7007ACC7-3202-11D1-AAD2-00805FC1270E}"="Network Connections"
"{992CFFA0-F557-101A-88EC-00DD010CCC48}"="Network Connections"
"{E211B736-43FD-11D1-9EFB-0000F8757FCD}"="Scanners & Cameras"
"{FB0C9C8A-6C50-11D1-9F1D-0000F8757FCD}"="Scanners & Cameras"
"{905667aa-acd6-11d2-8080-00805f6596d2}"="Scanners & Cameras"
"{3F953603-1008-4f6e-A73A-04AAC7A992F1}"="Scanners & Cameras"
"{83bbcbf3-b28a-4919-a5aa-73027445d672}"="Scanners & Cameras"
"{F0152790-D56E-4445-850E-4F3117DB740C}"="Remote Sessions CPL Extension"
"{60254CA5-953B-11CF-8C96-00AA00B8708C}"="Shell extensions for Windows Script Host"
"{2206CDB2-19C1-11D1-89E0-00C04FD7A829}"="Microsoft Data Link"
"{DD2110F0-9EEF-11cf-8D8E-00AA0060F5BF}"="Tasks Folder Icon Handler"
"{797F1E90-9EDD-11cf-8D8E-00AA0060F5BF}"="Tasks Folder Shell Extension"
"{D6277990-4C6A-11CF-8D87-00AA0060F5BF}"="Scheduled Tasks"
"{2559a1f7-21d7-11d4-bdaf-00c04f60b9f0}"="Set Program Access and Defaults"
"{5F327514-6C5E-4d60-8F16-D07FA08A78ED}"="Auto Update Property Sheet Extension"
"{0DF44EAA-FF21-4412-828E-260A8728E7F1}"="Taskbar and Start Menu"
"{2559a1f0-21d7-11d4-bdaf-00c04f60b9f0}"="Search"
"{2559a1f1-21d7-11d4-bdaf-00c04f60b9f0}"="Help and Support"
"{2559a1f2-21d7-11d4-bdaf-00c04f60b9f0}"="Help and Support"
"{2559a1f3-21d7-11d4-bdaf-00c04f60b9f0}"="Run..."
"{2559a1f4-21d7-11d4-bdaf-00c04f60b9f0}"="Internet"
"{2559a1f5-21d7-11d4-bdaf-00c04f60b9f0}"="E-mail"
"{D20EA4E1-3957-11d2-A40B-0C5020524152}"="Fonts"
"{D20EA4E1-3957-11d2-A40B-0C5020524153}"="Administrative Tools"
"{596AB062-B4D2-4215-9F74-E9109B0A8153}"="Previous Versions Property Page"
"{9DB7A13C-F208-4981-8353-73CC61AE2783}"="Previous Versions"
"{875CB1A1-0F29-45de-A1AE-CFB4950D0B78}"="Audio Media Properties Handler"
"{40C3D757-D6E4-4b49-BB41-0E5BBEA28817}"="Video Media Properties Handler"
"{E4B29F9D-D390-480b-92FD-7DDB47101D71}"="Wav Properties Handler"
"{87D62D94-71B3-4b9a-9489-5FE6850DC73E}"="Avi Properties Handler"
"{A6FD9E45-6E44-43f9-8644-08598F5A74D9}"="Midi Properties Handler"
"{c5a40261-cd64-4ccf-84cb-c394da41d590}"="Video Thumbnail Extractor"
"{5E6AB780-7743-11CF-A12B-00AA004AE837}"="Microsoft Internet Toolbar"
"{22BF0C20-6DA7-11D0-B373-00A0C9034938}"="Download Status"
"{91EA3F8B-C99B-11d0-9815-00C04FD91972}"="Augmented Shell Folder"
"{6413BA2C-B461-11d1-A18A-080036B11A03}"="Augmented Shell Folder 2"
"{F61FFEC1-754F-11d0-80CA-00AA005B4383}"="BandProxy"
"{7BA4C742-9E81-11CF-99D3-00AA004AE837}"="Microsoft BrowserBand"
"{30D02401-6A81-11d0-8274-00C04FD5AE38}"="Search Band"
"{169A0691-8DF9-11d1-A1C4-00C04FD75D13}"="In-pane search"
"{07798131-AF23-11d1-9111-00A0C98BA67D}"="Web Search"
"{AF4F6510-F982-11d0-8595-00AA004CD6D8}"="Registry Tree Options Utility"
"{01E04581-4EEE-11d0-BFE9-00AA005B4383}"="&Address"
"{A08C11D2-A228-11d0-825B-00AA005B4383}"="Address EditBox"
"{00BB2763-6A77-11D0-A535-00C04FD7D062}"="Microsoft AutoComplete"
"{7376D660-C583-11d0-A3A5-00C04FD706EC}"="TridentImageExtractor"
"{6756A641-DE71-11d0-831B-00AA005B4383}"="MRU AutoComplete List"
"{6935DB93-21E8-4ccc-BEB9-9FE3C77A297A}"="Custom MRU AutoCompleted List"
"{7e653215-fa25-46bd-a339-34a2790f3cb7}"="Accessible"
"{acf35015-526e-4230-9596-becbe19f0ac9}"="Track Popup Bar"
"{00BB2764-6A77-11D0-A535-00C04FD7D062}"="Microsoft History AutoComplete List"
"{03C036F1-A186-11D0-824A-00AA005B4383}"="Microsoft Shell Folder AutoComplete List"
"{00BB2765-6A77-11D0-A535-00C04FD7D062}"="Microsoft Multiple AutoComplete List Container"
"{ECD4FC4E-521C-11D0-B792-00A0C90312E1}"="Shell Band Site Menu"
"{3CCF8A41-5C85-11d0-9796-00AA00B90ADF}"="Shell DeskBarApp"
"{ECD4FC4C-521C-11D0-B792-00A0C90312E1}"="Shell DeskBar"
"{ECD4FC4D-521C-11D0-B792-00A0C90312E1}"="Shell Rebar BandSite"
"{DD313E04-FEFF-11d1-8ECD-0000F87A470C}"="User Assist"
"{EF8AD2D1-AE36-11D1-B2D2-006097DF8C11}"="Global Folder Settings"
"{EFA24E61-B078-11d0-89E4-00C04FC9E26E}"="Favorites Band"
"{0A89A860-D7B1-11CE-8350-444553540000}"="Shell Automation Inproc Service"
"{E7E4BC40-E76A-11CE-A9BB-00AA004AE837}"="Shell DocObject Viewer"
"{A5E46E3A-8849-11D1-9D8C-00C04FC99D61}"="Microsoft Browser Architecture"
"{FBF23B40-E3F0-101B-8488-00AA003E56F8}"="InternetShortcut"
"{3C374A40-BAE4-11CF-BF7D-00AA006946EE}"="Microsoft Url History Service"
"{FF393560-C2A7-11CF-BFF4-444553540000}"="History"
"{7BD29E00-76C1-11CF-9DD0-00A0C9034933}"="Temporary Internet Files"
"{7BD29E01-76C1-11CF-9DD0-00A0C9034933}"="Temporary Internet Files"
"{CFBFAE00-17A6-11D0-99CB-00C04FD64497}"="Microsoft Url Search Hook"
"{A2B0DD40-CC59-11d0-A3A5-00C04FD706EC}"="IE4 Suite Splash Screen"
"{67EA19A0-CCEF-11d0-8024-00C04FD75D13}"="CDF Extension Copy Hook"
"{131A6951-7F78-11D0-A979-00C04FD705A2}"="ISFBand OC"
"{9461b922-3c5a-11d2-bf8b-00c04fb93661}"="Search Assistant OC"
"{3DC7A020-0ACD-11CF-A9BB-00AA004AE837}"="The Internet"
"{871C5380-42A0-1069-A2EA-08002B30309D}"="Internet Name Space"
"{EFA24E64-B078-11d0-89E4-00C04FC9E26E}"="Explorer Band"
"{9E56BE60-C50F-11CF-9A2C-00A0C90A90CE}"="Sendmail service"
"{9E56BE61-C50F-11CF-9A2C-00A0C90A90CE}"="Sendmail service"
"{88C6C381-2E85-11D0-94DE-444553540000}"="ActiveX Cache Folder"
"{E6FB5E20-DE35-11CF-9C87-00AA005127ED}"="WebCheck"
"{ABBE31D0-6DAE-11D0-BECA-00C04FD940BE}"="Subscription Mgr"
"{F5175861-2688-11d0-9C5E-00AA00A45957}"="Subscription Folder"
"{08165EA0-E946-11CF-9C87-00AA005127ED}"="WebCheckWebCrawler"
"{E3A8BDE6-ABCE-11d0-BC4B-00C04FD929DB}"="WebCheckChannelAgent"
"{E8BB6DC0-6B4E-11d0-92DB-00A0C90C2BD7}"="TrayAgent"
"{7D559C10-9FE9-11d0-93F7-00AA0059CE02}"="Code Download Agent"
"{E6CC6978-6B6E-11D0-BECA-00C04FD940BE}"="ConnectionAgent"
"{D8BD2030-6FC9-11D0-864F-00AA006809D9}"="PostAgent"
"{7FC0B86E-5FA7-11d1-BC7C-00C04FD929DB}"="WebCheck SyncMgr Handler"
"{352EC2B7-8B9A-11D1-B8AE-006008059382}"="Shell Application Manager"
"{0B124F8F-91F0-11D1-B8B5-006008059382}"="Installed Apps Enumerator"
"{CFCCC7A0-A282-11D1-9082-006008059382}"="Darwin App Publisher"
"{e84fda7c-1d6a-45f6-b725-cb260c236066}"="Shell Image Verbs"
"{66e4e4fb-f385-4dd0-8d74-a2efd1bc6178}"="Shell Image Data Factory"
"{00E7B358-F65B-4dcf-83DF-CD026B94BFD4}"="Autoplay for SlideShow"
"{3F30C968-480A-4C6C-862D-EFC0897BB84B}"="GDI+ file thumbnail extractor"
"{9DBD2C50-62AD-11d0-B806-00C04FD706EC}"="Summary Info Thumbnail handler (DOCFILES)"
"{EAB841A0-9550-11cf-8C16-00805F1408F3}"="HTML Thumbnail Extractor"
"{eb9b1153-3b57-4e68-959a-a3266bc3d7fe}"="Shell Image Property Handler"
"{CC6EEFFB-43F6-46c5-9619-51D571967F7D}"="Web Publishing Wizard"
"{add36aa8-751a-4579-a266-d66f5202ccbb}"="Print Ordering via the Web"
"{6b33163c-76a5-4b6c-bf21-45de9cd503a1}"="Shell Publishing Wizard Object"
"{58f1f272-9240-4f51-b6d4-fd63d1618591}"="Get a Passport Wizard"
"{7A9D77BD-5403-11d2-8785-2E0420524153}"="User Accounts"
"{BD472F60-27FA-11cf-B8B4-444553540000}"="Compressed (zipped) Folder Right Drag Handler"
"{888DCA60-FC0A-11CF-8F0F-00C04FD7D062}"="Compressed (zipped) Folder SendTo Target"
"{f39a0dc0-9cc8-11d0-a599-00c04fd64433}"="Channel File"
"{f3aa0dc0-9cc8-11d0-a599-00c04fd64434}"="Channel Shortcut"
"{f3ba0dc0-9cc8-11d0-a599-00c04fd64435}"="Channel Handler Object"
"{f3da0dc0-9cc8-11d0-a599-00c04fd64437}"="Channel Menu"
"{f3ea0dc0-9cc8-11d0-a599-00c04fd64438}"="Channel Properties"
"{692F0339-CBAA-47e6-B5B5-3B84DB604E87}"="Extensions Manager Folder"
"{63da6ec0-2e98-11cf-8d82-444553540000}"="FTP Folders Webview"
"{883373C3-BF89-11D1-BE35-080036B11A03}"="Microsoft DocProp Shell Ext"
"{A9CF0EAE-901A-4739-A481-E35B73E47F6D}"="Microsoft DocProp Inplace Edit Box Control"
"{8EE97210-FD1F-4B19-91DA-67914005F020}"="Microsoft DocProp Inplace ML Edit Box Control"
"{0EEA25CC-4362-4A12-850B-86EE61B0D3EB}"="Microsoft DocProp Inplace Droplist Combo Control"
"{6A205B57-2567-4A2C-B881-F787FAB579A3}"="Microsoft DocProp Inplace Calendar Control"
"{28F8A4AC-BBB3-4D9B-B177-82BFC914FA33}"="Microsoft DocProp Inplace Time Control"
"{8A23E65E-31C2-11d0-891C-00A024AB2DBB}"="Directory Query UI"
"{9E51E0D0-6E0F-11d2-9601-00C04FA31A86}"="Shell properties for a DS object"
"{163FDC20-2ABC-11d0-88F0-00A024AB2DBB}"="Directory Object Find"
"{F020E586-5264-11d1-A532-0000F8757D7E}"="Directory Start/Search Find"
"{0D45D530-764B-11d0-A1CA-00AA00C16E65}"="Directory Property UI"
"{62AE1F9A-126A-11D0-A14B-0800361B1103}"="Directory Context Menu Verbs"
"{ECF03A33-103D-11d2-854D-006008059367}"="MyDocs Copy Hook"
"{ECF03A32-103D-11d2-854D-006008059367}"="MyDocs Drop Target"
"{4a7ded0a-ad25-11d0-98a8-0800361b1103}"="MyDocs Properties"
"{750fdf0e-2a26-11d1-a3ea-080036587f03}"="Offline Files Menu"
"{10CFC467-4392-11d2-8DB4-00C04FA31A66}"="Offline Files Folder Options"
"{AFDB1F70-2A4C-11d2-9039-00C04F8EEB3E}"="Offline Files Folder"
"{143A62C8-C33B-11D1-84FE-00C04FA34A14}"="Microsoft Agent Character Property Sheet Handler"
"{ECCDF543-45CC-11CE-B9BF-0080C87CDBA6}"="DfsShell"
"{60fd46de-f830-4894-a628-6fa81bc0190d}"="%DESC_PublishDropTarget%"
"{7A80E4A8-8005-11D2-BCF8-00C04F72C717}"="MMC Icon Handler"
"{0CD7A5C0-9F37-11CE-AE65-08002B2E1262}"=".CAB file viewer"
"{32714800-2E5F-11d0-8B85-00AA0044F941}"="For &People..."
"{8DD448E6-C188-4aed-AF92-44956194EB1F}"="Windows Media Player Play as Playlist Context Menu Handler"
"{CE3FB1D1-02AE-4a5f-A6E9-D9F1B4073E6C}"="Windows Media Player Burn Audio CD Context Menu Handler"
"{F1B9284F-E9DC-4e68-9D7E-42362A59F0FD}"="Windows Media Player Add to Playlist Context Menu Handler"
"{1D2680C9-0E2A-469d-B787-065558BC7D43}"="Fusion Cache"
"{640167b4-59b0-47a6-b335-a6b3c0695aea}"="Portable Media Devices"
"{cc86590a-b60a-48e6-996b-41d25ed39a1e}"="Portable Media Devices Menu"
"{BDEADF00-C265-11D0-BCED-00A0C90AB50F}"="Web Folders"
"{0006F045-0000-0000-C000-000000000046}"="Microsoft Outlook Custom Icon Handler"
"{42042206-2D85-11D3-8CFF-005004838597}"="Microsoft Office HTML Icon Handler"
"{e57ce731-33e8-4c51-8354-bb4de9d215d1}"="Universal Plug and Play Devices"
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}"="Shell Extensions for RealOne Player"
"{21569614-B795-46b1-85F4-E737A8DC09AD}"="Shell Search Band"
"{DBE9EB93-FE98-4629-8534-5801A36864A7}"="Nike psa[128max PlayerShell Hook"
"{FED7043D-346A-414D-ACD7-550D052499A7}"="dBpowerAMP Music Converter 1"
"{2C49B5D0-ACE7-4D17-9DF0-A254A6C5A0C5}"="dBpowerAMP Music Converter"
"{1C1EB474-DDC5-4FA4-9CFD-9B8C4B1E1ADE}"=""

**********************************************************************************
HKEY ROOT CLASSIDS:
Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\CLSID\{1C1EB474-DDC5-4FA4-9CFD-9B8C4B1E1ADE}]
@=""

[HKEY_CLASSES_ROOT\CLSID\{1C1EB474-DDC5-4FA4-9CFD-9B8C4B1E1ADE}\Implemented Categories]
@=""

[HKEY_CLASSES_ROOT\CLSID\{1C1EB474-DDC5-4FA4-9CFD-9B8C4B1E1ADE}\Implemented Categories\{00021492-0000-0000-C000-000000000046}]
@=""

[HKEY_CLASSES_ROOT\CLSID\{1C1EB474-DDC5-4FA4-9CFD-9B8C4B1E1ADE}\InprocServer32]
@="C:\\WINDOWS\\system32\\dorgsnap.dll"
"ThreadingModel"="Apartment"

**********************************************************************************
Files Found are not all bad files:

C:\WINDOWS\SYSTEM32\
browseui.dll Thu Nov 24 2005 2:06:34a A.... 1,022,464 998.50 K
danim.dll Sat Nov 5 2005 4:16:24a A.... 1,054,208 1.00 M
dorgsnap.dll Tue Jan 31 2006 11:19:26a ..... 236,670 231.12 K
gccoll~1.dll Tue Nov 15 2005 12:12:08p A.... 126,680 123.71 K
gcunco~1.dll Tue Nov 15 2005 12:12:06p A.... 95,448 93.21 K
gdi32.dll Thu Dec 29 2005 3:54:36a A.... 280,064 273.50 K
hashlib.dll Tue Nov 15 2005 12:12:08p A.... 117,976 115.21 K
irp6l5~1.dll Mon Jan 30 2006 4:22:52p ..S.R 236,670 231.12 K
ktjml7~1.dll Mon Jan 30 2006 11:23:06p ..S.R 236,670 231.12 K
mshtml.dll Thu Nov 24 2005 2:06:34a A.... 3,015,680 2.88 M
mv80l9~1.dll Mon Jan 30 2006 11:18:28p ..S.R 235,579 230.05 K
pncrt.dll Sun Jan 29 2006 6:28:12p A.... 278,528 272.00 K
pndx5016.dll Sun Jan 29 2006 6:28:14p A.... 6,656 6.50 K
pndx5032.dll Sun Jan 29 2006 6:28:14p A.... 5,632 5.50 K
rmoc3260.dll Sun Jan 29 2006 6:28:28p A.... 176,167 172.04 K
s32evnt1.dll Tue Jan 3 2006 3:31:44p A.... 91,904 89.75 K
shdocvw.dll Thu Dec 1 2005 4:59:30a A.... 1,492,480 1.42 M
ufiplat.dll Mon Jan 30 2006 12:21:18p ..S.R 235,579 230.05 K
urlmon.dll Sat Nov 5 2005 4:16:28a A.... 609,280 595.00 K

19 items found: 19 files (4 H/S), 0 directories.
Total of file sizes: 9,554,335 bytes 9.11 M
Locate .tmp files:

C:\WINDOWS\SYSTEM32\
guard.tmp Tue Jan 31 2006 11:22:26a ..S.R 236,670 231.12 K

1 item found: 1 file (1 H/S), 0 directories.
Total of file sizes: 236,670 bytes 231.12 K
**********************************************************************************
Directory Listing of system files:
Volume in drive C has no label.
Volume Serial Number is 7941-CCA4

Directory of C:\WINDOWS\System32

01/31/2006 11:22 AM 236,670 guard.tmp
01/30/2006 11:47 PM <DIR> dllcache
01/30/2006 11:23 PM 236,670 ktjml7111.dll
01/30/2006 11:18 PM 235,579 mv80l9lm1.dll
01/30/2006 04:22 PM 236,670 irp6l57s1.dll
01/30/2006 12:21 PM 235,579 ufiplat.dll
11/09/2005 01:48 PM 32 {DD9453EE-4B90-4030-BE2E-0DA9934B758E}.dat
05/22/2005 06:06 AM <DIR> Microsoft
6 File(s) 1,181,200 bytes
2 Dir(s) 35,442,958,336 bytes free

[tampabelle]

Close any programs you have open since this step requires a reboot.

From the l2mfix folder on your desktop, double click l2mfix.bat and select option #2 for Run Fix by typing 2 and then pressing enter, then press any key to reboot your computer. After a reboot, your desktop and icons will appear, then disappear (this is normal). L2mfix will continue to scan your computer and when it's finished, notepad will open with a log. Copy the contents of that log and paste it back into this thread, along with a new hijackthis log, and we'll clean up what's left.

IMPORTANT: Do NOT run any other files in the l2mfix folder unless you are asked to do so!

[Jessicawill22]

A million thanks...my computer is already running better.

Here are both logs you asked for:

L2mfix 010406
Creating Account.
The command completed successfully.

Adding Administrative privleges.
The command completed successfully.
Checking for L2MFix account(0=no 1=yes):
1
Granting SeDebugPrivilege to L2MFIX ... successful

Running From:
C:\WINDOWS\system32

Killing Processes!

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 [email protected]
Killing PID 600 'smss.exe'
Killing PID 600 'smss.exe'

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 [email protected]
Killing PID 672 'winlogon.exe'
Killing PID 672 'winlogon.exe'
Killing PID 672 'winlogon.exe'
Killing PID 672 'winlogon.exe'
Killing PID 672 'winlogon.exe'
Killing PID 672 'winlogon.exe'

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 [email protected]
Killing PID 1856 'explorer.exe'
Killing PID 1856 'explorer.exe'
Killing PID 1856 'explorer.exe'
Killing PID 1856 'explorer.exe'
Killing PID 1856 'explorer.exe'
Killing PID 1856 'explorer.exe'
Killing PID 1856 'explorer.exe'
Killing PID 1856 'explorer.exe'
Killing PID 1856 'explorer.exe'
Killing PID 1856 'explorer.exe'
Killing PID 1856 'explorer.exe'

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 [email protected]
Killing PID 1280 'rundll32.exe'
Restoring Sedebugprivilege:
Granting SeDebugPrivilege to Administrators ... successful

Scanning First Pass. Please Wait!

First Pass Completed

Second Pass Scanning

Second pass Completed!
0 file(s) copied.
0 file(s) copied.
0 file(s) copied.
0 file(s) copied.
0 file(s) copied.
0 file(s) copied.
Deleting: C:\WINDOWS\system32\dorgsnap.dll
Successfully Deleted: C:\WINDOWS\system32\dorgsnap.dll
Deleting: C:\WINDOWS\system32\irp6l57s1.dll
Successfully Deleted: C:\WINDOWS\system32\irp6l57s1.dll
Deleting: C:\WINDOWS\system32\ktjml7111.dll
Successfully Deleted: C:\WINDOWS\system32\ktjml7111.dll
Deleting: C:\WINDOWS\system32\mv80l9lm1.dll
Successfully Deleted: C:\WINDOWS\system32\mv80l9lm1.dll
Deleting: C:\WINDOWS\system32\ufiplat.dll
Successfully Deleted: C:\WINDOWS\system32\ufiplat.dll
Deleting: C:\WINDOWS\system32\guard.tmp
Successfully Deleted: C:\WINDOWS\system32\guard.tmp

msg11?.dll
0 file(s) copied.



Restoring Windows Update Certificates.:

The following Is the Current Export of the Winlogon notify key:
****************************************************************************
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\crypt32chain]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,00,72,00,79,00,70,00,74,00,33,00,32,00,2e,00,64,00,6c,00,\
6c,00,00,00
"Logoff"="ChainWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cryptnet]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,00,72,00,79,00,70,00,74,00,6e,00,65,00,74,00,2e,00,64,00,\
6c,00,6c,00,00,00
"Logoff"="CryptnetWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cscdll]
"DLLName"="cscdll.dll"
"Logon"="WinlogonLogonEvent"
"Logoff"="WinlogonLogoffEvent"
"ScreenSaver"="WinlogonScreenSaverEvent"
"Startup"="WinlogonStartupEvent"
"Shutdown"="WinlogonShutdownEvent"
"StartShell"="WinlogonStartShellEvent"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ScCertProp]
"DLLName"="wlnotify.dll"
"Logon"="SCardStartCertProp"
"Logoff"="SCardStopCertProp"
"Lock"="SCardSuspendCertProp"
"Unlock"="SCardResumeCertProp"
"Enabled"=dword:00000001
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Schedule]
"Asynchronous"=dword:00000000
"DllName"=hex(2):77,00,6c,00,6e,00,6f,00,74,00,69,00,66,00,79,00,2e,00,64,00,\
6c,00,6c,00,00,00
"Impersonate"=dword:00000000
"StartShell"="SchedStartShell"
"Logoff"="SchedEventLogOff"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\sclgntfy]
"Logoff"="WLEventLogoff"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001
"DllName"=hex(2):73,00,63,00,6c,00,67,00,6e,00,74,00,66,00,79,00,2e,00,64,00,\
6c,00,6c,00,00,00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SensLogn]
"DLLName"="WlNotify.dll"
"Lock"="SensLockEvent"
"Logon"="SensLogonEvent"
"Logoff"="SensLogoffEvent"
"Safe"=dword:00000001
"MaxWait"=dword:00000258
"StartScreenSaver"="SensStartScreenSaverEvent"
"StopScreenSaver"="SensStopScreenSaverEvent"
"Startup"="SensStartupEvent"
"Shutdown"="SensShutdownEvent"
"StartShell"="SensStartShellEvent"
"PostShell"="SensPostShellEvent"
"Disconnect"="SensDisconnectEvent"
"Reconnect"="SensReconnectEvent"
"Unlock"="SensUnlockEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SMDEn]
"Asynchronous"=dword:00000000
"DllName"="C:\\WINDOWS\\system32\\irp6l57s1.dll"
"Impersonate"=dword:00000000
"Logon"="WinLogon"
"Logoff"="WinLogoff"
"Shutdown"="WinShutdown"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\termsrv]
"Asynchronous"=dword:00000000
"DllName"=hex(2):77,00,6c,00,6e,00,6f,00,74,00,69,00,66,00,79,00,2e,00,64,00,\
6c,00,6c,00,00,00
"Impersonate"=dword:00000000
"Logoff"="TSEventLogoff"
"Logon"="TSEventLogon"
"PostShell"="TSEventPostShell"
"Shutdown"="TSEventShutdown"
"StartShell"="TSEventStartShell"
"Startup"="TSEventStartup"
"MaxWait"=dword:00000258
"Reconnect"="TSEventReconnect"
"Disconnect"="TSEventDisconnect"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\wlballoon]
"DLLName"="wlnotify.dll"
"Logon"="RegisterTicketExpiredNotificationEvent"
"Logoff"="UnregisterTicketExpiredNotificationEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001


The following are the files found:
****************************************************************************
C:\WINDOWS\system32\dorgsnap.dll
C:\WINDOWS\system32\irp6l57s1.dll
C:\WINDOWS\system32\ktjml7111.dll
C:\WINDOWS\system32\mv80l9lm1.dll
C:\WINDOWS\system32\ufiplat.dll
C:\WINDOWS\system32\guard.tmp

Registry Entries that were Deleted:
Please verify that the listing looks ok.
If there was something deleted wrongly there are backups in the backreg folder.
****************************************************************************
Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\CLSID\{1C1EB474-DDC5-4FA4-9CFD-9B8C4B1E1ADE}]
@=""

[HKEY_CLASSES_ROOT\CLSID\{1C1EB474-DDC5-4FA4-9CFD-9B8C4B1E1ADE}\Implemented Categories]
@=""

[HKEY_CLASSES_ROOT\CLSID\{1C1EB474-DDC5-4FA4-9CFD-9B8C4B1E1ADE}\Implemented Categories\{00021492-0000-0000-C000-000000000046}]
@=""

[HKEY_CLASSES_ROOT\CLSID\{1C1EB474-DDC5-4FA4-9CFD-9B8C4B1E1ADE}\InprocServer32]
@="C:\\WINDOWS\\system32\\dorgsnap.dll"
"ThreadingModel"="Apartment"

REGEDIT4

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]
"{1C1EB474-DDC5-4FA4-9CFD-9B8C4B1E1ADE}"=-
[-HKEY_CLASSES_ROOT\CLSID\{1C1EB474-DDC5-4FA4-9CFD-9B8C4B1E1ADE}]
REGEDIT4

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
"SV1"=""
****************************************************************************
Desktop.ini Contents:
****************************************************************************

****************************************************************************
Checking for L2MFix account(0=no 1=yes):
0
Zipping up files for submission:
zip warning: name not matched: dlls\*.*

zip error: Nothing to do! (backup.zip)
adding: backregs/1C1EB474-DDC5-4FA4-9CFD-9B8C4B1E1ADE.reg (104 bytes security) (deflated 70%)
adding: backregs/notibac.reg (140 bytes security) (deflated 87%)




Logfile of HijackThis v1.99.1
Scan saved at 2:33:25 PM, on 2/1/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Jessica Williams\Desktop\HijackThis.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O20 - Winlogon Notify: SMDEn - C:\WINDOWS\system32\irp6l57s1.dll (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\SmVzc2ljYSBXaWxsaWFtcw\command.exe (file missing)
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Local Security Authority Subsystem Service (lsass) - Unknown owner - C:\WINDOWS\scvhost.exe (file missing)
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe




Thank you much,
Jess

[tampabelle]

Hi Jessica,


Sorry for the delayed response.



Click on Start ---Run. Type in - sc stop cmdService - and hit enter.

Repeat the process for the following commands -

sc delete cmdService
sc stop lsass
sc delete lsass

(BTW, that is LSASS in small caps and not Isass. Take care of it).



Run Hijack This and click on scan. The following items need to be fixed -

O20 - Winlogon Notify: SMDEn - C:\WINDOWS\system32\irp6l57s1.dll (file missing)

Close all windows other than Hijack This. Check the boxes next to above items and click on Fix checked.


Delete the following files and folders, if found -

C:\WINDOWS\SmVzc2ljYSBXaWxsaWFtcw <--- Folder
C:\WINDOWS\scvhost.exe <---- file


Reboot the PC.

Please visit Panda and do an online scan. Save the scan report.

Run Hijack This and post a fresh HJT log along with Panda scan report.

Also let me know how your PC is behaving now.

[Jessicawill22]

Hello! I did everything you said, except when I tried to do a Panda scan, it said I didn't have an adequate browser. Nevertheless, I ran hijackthis and included the report below. My computer has been working SO MUCH BETTER since you began helping me. I have still gotten the occasional pop-but, but nothing like the bombardment I was receiving before.

Many thanks,
Jess


Logfile of HijackThis v1.99.1
Scan saved at 9:46:31 PM, on 2/4/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\BitTorrent\btdownloadgui.exe
C:\Program Files\NetzeroVoice\NZVoice.exe
C:\Program Files\Common Files\AOL\1138100620\ee\aolsoftware.exe
c:\program files\common files\aol\1138100620\ee\aim6.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Jessica Williams\Desktop\HijackThis.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

[tampabelle]

Hi,

Due to heavy rainfall, my phone line (and net connectivity) was down for the last few days.


You seem to have been using Firefox browser for the Panda scan. Panda has an affinity for IE.

Please try this scan -
http://uk.trendmicro...call_launch.php

This will work with Firefox.

[Jessicawill22]

Hi Tampabelle,

Sorry to hear about the power outage...must have been frustrating.

I ran the scan you prescribed and also went ahead and clicked on 'fix problems.'I hope that was OK. It seemed like a terrific program, especially since it's European, and I am based in Europe and haven't had problems w. my PC before I moved to the Netherlands.

So far my computer is running decently, but, every time I open or save a new document in Word, a duplicate saves in the same folder. For example, if I save "LESSON PLAN" in My Documents, another icon will show up that says "$~SSON PLAN", and it has a lighter appearance than the original. What the heck is up with that?

Thanks,
Jess

[tampabelle]

Hi Jess,


Word creates a temp file whenever a file is opened (usually in the same folder as the original file) which is named similar to what you have described. This enables the user to revert to the original file without accepting any changes.

Also in cases where the PC / word shuts down in abnormal conditions, the original as well as the modified file is available to the user and the user can decide which version to keep.


It is a harmless temp file saving concept.

You can delete any such files on your hard disk, if you are sure that they dont have any important changes.

[tampabelle]

Are you still getting any pop-ups still as you mentioned in your post dated Feb 4 ??

Can you post a fresh Hijack This log in that case ??

[Jessicawill22]

Hi hi...

I am getting the occasional pop-up...well more than I used to, but it is NOTHING like before I started talking to you--that was like 10 pop-ups per minute. Below is a fresh log! Thank you, thank you, thank you.

Logfile of HijackThis v1.99.1
Scan saved at 10:58:18 AM, on 2/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Jessica Williams\Desktop\HijackThis.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

[tampabelle]

Hi Jess,


I think that the occasional pop-ups are the result of the websites you are visitng. Some of the websites do show pop-ups when you visit them / pages on it.

In case you havent turned on the pop-up blocker in Firefox, please do turn it on. (Open Firefox. click on Tools ---> options ---> content. Check the box next to - Block Pop-up Windows.)

[tampabelle]

CONGRATULATIONS !!!!!!!!!!! Your PC is clean now



I would recommend the following steps to keep your PC clean -

PREVENTIVE MEASURES FOR FUTURE

Operating System
1. Keep the Windows and Internet Explorer updated with the latest fixes. These fixes are available free from Microsoft. Click on Tools in the IE menu bar and then on Windows update. You can also use the following links

Windows security and critical updates
Internet Explorer security and critical updates

Also ensure that automatic updates are enabled for faster updation of the system.
(Right click on My Computer on your desktop, properties and Automatic Updates tab.

Anti-Virus Software
2. Keep your Anti-virus program updated with the latest definitions. Some of the common anti-virus programs in use are :

Norton Anti-Virus
McAfee Anti-Virus
AVG Anti-Virus --- freeware
Avast Home Edition --- freeware

Use only one anti-virus program as multiple such programs can create conflicts between themselves and severely hamper the performance of your PC.

Firewall
3. You should also have a good firewall. Here are 3 free ones available for personal use:
Sygate Personal Firewall, Kerio Personal Firewall, ZoneAlarm

Internet Browsers
4. Have robust explorer settings. It is preferable to use an internet browser other that IE as most of the malware is targetted at IE. In case you prefer to use IE, then download a list of innocent looking but harmful websites from IE-Spyad and install it on ur PC. IE-SPYAD puts over 5000 sites in your internet explorer's restricted zone, so you'll be protected when you visit innocent-looking sites that aren't really innocent at all.

Some alternate browsers I suggest are Firefox Mozilla Browser and Opera

Ensure that Security level, irrespective of whichever browser you use, is set at Medium or higher, restrict the usage of cookies and activeX components.

Spyware Protection
5. Have a wall of protection against spyware / adware by installing SpywareBlaster and SpywareGuard.

SpywareBlaster and SpywareGuard are by JavaCool and both are free programs.
SpywareBlaster will prevent spyware from being installed and consumes no system resources.
SpywareGuard offers realtime protection from spyware installation and browser hijack attempts. Both have free ongoing updates.

Spyware Removers
6. Install programs for scanning for malware and uninstalling them. Two of the best programs, both are freeware, are :

Spybot Search & Destroy - A powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.

AdAware SE Personal Edition - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.

Regular Maintenance of PC
7. Finally, invest some time for regular maintenance of your PC. Delete the temporary Internet files, temporary files, cookies etc. Click on Start button, Programs, Accessories, System Tools and run the program Disk Cleanup. Follow the instructions.

An alternate freeware software which can be used is ATF Cleaner.

Keep your Registry clean. My favourite software is Registry First Aid. This is not a freeware but a trial version can be downloaded.



Go ahead and enjoy a clean PC !!!!!!!!!!!!!

[tampabelle]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.