[buknekkid407]

I have broadband adsl internet, and I just installed a router so i could hook up my xbox 360 to my computer. (Awesome) but now when i run some prgrams and just recently try to open some websites I lose my wan connection for some reason. I first noticed it with msn messenger, where about 2 seconds after i sign in my internet connection is lost and then when i sign out it will connect again. I dont remeber specific websites where this problem also occured are but its the same deal. When i close the browser it will connect again. Any help is greatly appreciated! Thank you.

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Hi buknekkid407,

That's an odd one

Please goto Start --> Run --> type EVENTVWR and press OK --> Now, look under the System and Application logs for any errors and/or warnings. If you find any, please post the relevant heading, along with the details inside by double clicking on the error/warning, and then copy/pasting the information from within.

When you sign in to MSN, and lose your connection, please goto Start, Run, type CMD, press 'OK' and then type: IPCONFIG /ALL - please post the results here by right-clicking on the Command Prompt window, selecting 'Select All', pressing the Enter key, and then posting on this forum. Alternately, you can save your information to a text file by using the following command: IPCONFIG /ALL > C:\ipconfig.txt -- navigate to that text file, and copy/paste the information from it.

When you lose interent activity, can you regain a connection by going to Start --> Run --> type CMD --> press OK. Now type:

• ipconfig /release -- wait for the connection to release; then
• ipconfig /renew -- wait for the connection to re-establish, or alternatively for an error message to display -- if it is an error message, please post the message.

Do you have any firewall installed? If so, try disabling it then connect to MSN.

Try restarting your computer into Safe Mode with Networking, and then manually connect to the Internet, and the sign in to MSN -- do you still lose your connection?

Thanks,
Dan.

[Dan]

Hi buknekkid407,

That's an odd one

Please goto Start --> Run --> type EVENTVWR and press OK --> Now, look under the System and Application logs for any errors and/or warnings. If you find any, please post the relevant heading, along with the details inside by double clicking on the error/warning, and then copy/pasting the information from within.

When you sign in to MSN, and lose your connection, please goto Start, Run, type CMD, press 'OK' and then type: IPCONFIG /ALL - please post the results here by right-clicking on the Command Prompt window, selecting 'Select All', pressing the Enter key, and then posting on this forum. Alternately, you can save your information to a text file by using the following command: IPCONFIG /ALL > C:\ipconfig.txt -- navigate to that text file, and copy/paste the information from it.

When you lose interent activity, can you regain a connection by going to Start --> Run --> type CMD --> press OK. Now type:

• ipconfig /release -- wait for the connection to release; then
• ipconfig /renew -- wait for the connection to re-establish, or alternatively for an error message to display -- if it is an error message, please post the message.

Do you have any firewall installed? If so, try disabling it then connect to MSN.

Try restarting your computer into Safe Mode with Networking, and then manually connect to the Internet, and the sign in to MSN -- do you still lose your connection?

Thanks,
Dan.

[buknekkid407]

First of all thank you for the help!!

Now to the problem, I tried disabling my firewall for msn and it still disconnected me so thats not the problem i dont think.

I went and checked the system and application logs like you said, and im not sure if its a problem but there was alot of warnings and errors. Many of them were the same thing invloving programs like musicmatch which i think are irrelevant. But thats the problem, im not sure which logs would be relevant to the problem so im wondering if there are keywords to look for somewhere, to save both of us some time.

When i type in cmd in the "run" prompt i get an error message saying C:\windows\system32\cmd.com The NTVDM CPU has encountered an illegal construction. There are more details at the bottom comprising of a mix of letters and numbers. And then the only option io have is to close it. I took a screenshot of the error message to help you understand the problem but i realised that i dont know where the screenshots are saved so i could upload them here.

Sorry i dont have more answers right now, if i need to ill post all the error messages here but that would take a long time to go through.

Ps sorry about origanally posting it i nthe wrong section.

Thank you again for all your help

Edited by buknekkid407, 05 February 2006 - 11:09 PM.

[Dan]

Under the System log you should be looking for keywords like:
DHCP
TCPIP
DNS etc... Anything that you think might be relevant to your Internet connection.

As for the application logs, I'm not sure There probably isn't anything of relevance in there, however if you see something that you think might apply to your problem, then please post it.

[buknekkid407]

Warning TCPIP
TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.


Warning DHCP
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 000EA64416C1. The following error occurred:
The semaphore timeout period has expired. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.

These are the only ones I found there but they were there in there quite a few times. Hope this helps thanx.

[Dan]

TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.
Please download this Patcher (the english version; top link). Run it (choose to increase the limit to 100). Reboot your computer and test your connection.
Do you still become disconnected?

[buknekkid407]

Yeah it still disconnects me . It said i replaced files that may make windows unstable etc. and to insert the disc but i didnt, becausei dont have the disc and becausei didnt think i was supposed to. Man computers can be frustrating . But thank you again for helping me, any other ideas??

Im also wondering about the "clean up" download you guys host. I would like to run it but there are lots of bogus programs out there. I would think its good because you guys host it but I was wondering if you knew anything about it. Thanx again!

[Dan]

Have you tried restarting your computer into Safe Mode with Networking yet? Do you still get disconnected on MSN?

The cleaning utility that I use is CCleaner which I find does the job well, and would recommend. I've never used CleanUp! before, however if you decide to use it, I hope you've taken a look at the following warning:
NOTE: Do NOT run this program if you have XP Professional 64 bit edition. If you're unsure please do not run it!
As to your question, I'm sure that this isn't a 'bogus' utility; GeeksToGo! wouldn't host such an application

What sort of anti-malware applications do you have installed on your computer? Are you sure your computer is clean of infection?

[buknekkid407]

Good News!!! It works, I had Norton Anti Virus on my computer,and the scans came up clean, but i just switched to mcaffee and it found a couple viruses and now it works. In case anyone else has this problem and runs through this topic, it still disconnected when i ran safe mode with networking. Thank you very much for all your help. It is grwatly appreciated!!

PS thanx for suggesting CCleaner. I ran it and it has imporved my computers performance.

Edited by buknekkid407, 08 February 2006 - 12:11 AM.

[Dan]

Awesome I also recently uninstalled Norton Antivirus as well -- it really didn't seem to be doing the job However I replaced mine with Avast!, which seems get things done

Thanks for letting us know of your eventual fix; it's greatly appreciated, and will undoubtedly help some future Google'rs

Edited by Dan G, 08 February 2006 - 03:55 AM.

[buknekkid407]

I'm afraid i might have spoken too soon. It worked fine the rest of that night, i signed out and back in several times to test it, but now today its giving me the same problem. An interesting note though is someone i have no idea who added me as a contact so im runnign a virus scan again to see if meybe there was something still on the system looking for a way back in. Ill post again with the results.

[buknekkid407]

Im so confused and frustrated . It does not work and the virus scan came up empty. It was working fine again last night, and i shut down the computer and everything to test it and it worked. Now today i havent changed anything and it doesnt work all of a sudden. Computers can be so frustrating. is there anything that could have changed without my knowing? Once again your help is greatly appreciated.

[buknekkid407]

Im still confused but on a happier note. Its working again. Long story short i reinstalled msn messenger and it seems to be working for the time being, so if anyone has as much trouble as me start with virus scan and the nreinstall msn