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Help: Outerinfo adware removel (Have tried Spybot/XoftSpy/NoAdware)

Started by jettybest , Feb 22 2006 03:11 PM

  • This topic is locked This topic is locked

#1
jettybest
Posted 22 February 2006 - 03:11 PM

jettybest

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Hi,

I have tried to MS Antispyware, Spybot, Xoftspy, NoAdware and scaned company in Safe mode without internet connection. Reboot, advertisement by Outerinfo popup again.

Following is the Log of Hijack, Hope I could get help. Thanks for everyone tried to help me.

Logfile of HijackThis v1.99.1
Scan saved at 20:56:43, on 2006-2-22
Platform: Windows 2003 SP1 (WinNT 5.02.3790)
MSIE: Internet Explorer v6.00 SP1 (6.00.3790.1830)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\serverappliance\appmgr.exe
C:\PROGRA~1\SAV\DefWatch.exe
C:\WINDOWS\system32\serverappliance\elementmgr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\WINDOWS\system32\cba\pds.exe
C:\PROGRA~1\SAV\Rtvscan.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\serverappliance\srvcsurg.exe
C:\WINDOWS\system32\ams_ii\hndlrsvc.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\system32\ams_ii\iao.exe
C:\WINDOWS\system32\cba\xfr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
C:\PROGRA~1\SAV\vptray.exe
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\system32\mmc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Administrator\Application Data\Fоnts\spool32.exe
C:\WINDOWS\MCROSO~1\csrss.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\GreenV\NetTransport.exe
C:\WINDOWS\system32\NOTEPAD.EXE
D:\download\HijackThis1991.exe

R3 - URLSearchHook: (no name) - {30293F7D-DAE5-D463-C3AC-F68AADAAFDBE} - C:\WINDOWS\system32\iahgme.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {30293F7D-DAE5-D463-C3AC-F68AADAAFDBE} - C:\WINDOWS\system32\iahgme.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: NTIECatcher Class - {C56CB6B0-0D96-11D6-8C65-B2868B609932} - C:\Program Files\GreenV\NTIEHelper.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [DrvLsnr] C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SAV\vptray.exe
O4 - HKLM\..\Run: [IMSCMig] C:\PROGRA~1\COMMON~1\MICROS~1\IME\IMSC40A\IMSCMIG.EXE /Preload
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [StormCodec_Helper] "C:\Program Files\Ringz Studio\Storm Codec\StormSet.exe" /S /opti
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [IPPFRWL] mmc.exe "C:\Program Files\NT Kernel Resources\NeT Firewall\Firewall.msc" /minimize
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Vgqa] C:\Documents and Settings\Administrator\Application Data\Fоnts\spool32.exe
O4 - HKCU\..\Run: [Eapt] "C:\WINDOWS\MCROSO~1\csrss.exe" -vt ndrv
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O8 - Extra context menu item: 使用影音传送带下载 - C:\Program Files\GreenV\NTAddLink.html
O8 - Extra context menu item: 使用影音传送带下载全部链接 - C:\Program Files\GreenV\NTAddList.html
O8 - Extra context menu item: 导出到 Microsoft Office Excel(&X) - res://C:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: 信息检索 - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1137703627746
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{F3177C4D-140A-41AB-AB00-D5CD27986A75}: NameServer = 192.168.0.1
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: dimsntfy - C:\WINDOWS\SYSTEM32\dimsntfy.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\\NavLogon.dll
O20 - Winlogon Notify: winzdn32 - C:\WINDOWS\SYSTEM32\winzdn32.dll
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SAV\DefWatch.exe
O23 - Service: Intel Alert Handler - Intel? Corporation - C:\WINDOWS\system32\ams_ii\hndlrsvc.exe
O23 - Service: Intel Alert Originator - Intel? Corporation - C:\WINDOWS\system32\ams_ii\iao.exe
O23 - Service: Intel File Transfer - Intel? Corporation - C:\WINDOWS\system32\cba\xfr.exe
O23 - Service: Intel PDS - Intel? Corporation - C:\WINDOWS\system32\cba\pds.exe
O23 - Service: Symantec AntiVirus Server (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SAV\Rtvscan.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
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#2
jettybest
Posted 22 February 2006 - 03:29 PM

jettybest

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So far I can tell,

O4 - HKCU\..\Run: [Eapt] "C:\WINDOWS\MCROSO~1\csrss.exe" -vt ndrv

is not what I am familar with. But I run Symantec Antivirus (Corporate edition) to check the file, that is not virus.......

Any suggestions?
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#3
jettybest
Posted 22 February 2006 - 03:35 PM

jettybest

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Hi,

Have read several post, I changed application location to c:\programm file and run again. following is the Log. Thank you very much!


Logfile of HijackThis v1.99.1
Scan saved at 21:33:14, on 2006-2-22
Platform: Windows 2003 SP1 (WinNT 5.02.3790)
MSIE: Internet Explorer v6.00 SP1 (6.00.3790.1830)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\serverappliance\appmgr.exe
C:\PROGRA~1\SAV\DefWatch.exe
C:\WINDOWS\system32\serverappliance\elementmgr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\WINDOWS\system32\cba\pds.exe
C:\PROGRA~1\SAV\Rtvscan.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\serverappliance\srvcsurg.exe
C:\WINDOWS\system32\ams_ii\hndlrsvc.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\system32\ams_ii\iao.exe
C:\WINDOWS\system32\cba\xfr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
C:\PROGRA~1\SAV\vptray.exe
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\system32\mmc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Administrator\Application Data\Fоnts\spool32.exe
C:\WINDOWS\MCROSO~1\csrss.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\FreePOPs\freepopsd.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\HijackThis1991.exe

R3 - URLSearchHook: (no name) - {30293F7D-DAE5-D463-C3AC-F68AADAAFDBE} - C:\WINDOWS\system32\iahgme.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {30293F7D-DAE5-D463-C3AC-F68AADAAFDBE} - C:\WINDOWS\system32\iahgme.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: NTIECatcher Class - {C56CB6B0-0D96-11D6-8C65-B2868B609932} - C:\Program Files\GreenV\NTIEHelper.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [DrvLsnr] C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SAV\vptray.exe
O4 - HKLM\..\Run: [IMSCMig] C:\PROGRA~1\COMMON~1\MICROS~1\IME\IMSC40A\IMSCMIG.EXE /Preload
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [StormCodec_Helper] "C:\Program Files\Ringz Studio\Storm Codec\StormSet.exe" /S /opti
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [IPPFRWL] mmc.exe "C:\Program Files\NT Kernel Resources\NeT Firewall\Firewall.msc" /minimize
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Vgqa] C:\Documents and Settings\Administrator\Application Data\Fоnts\spool32.exe
O4 - HKCU\..\Run: [Eapt] "C:\WINDOWS\MCROSO~1\csrss.exe" -vt ndrv
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O8 - Extra context menu item: 使用影音传送带下载 - C:\Program Files\GreenV\NTAddLink.html
O8 - Extra context menu item: 使用影音传送带下载全部链接 - C:\Program Files\GreenV\NTAddList.html
O8 - Extra context menu item: 导出到 Microsoft Office Excel(&X) - res://C:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: 信息检索 - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1137703627746
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{F3177C4D-140A-41AB-AB00-D5CD27986A75}: NameServer = 192.168.0.1
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: dimsntfy - C:\WINDOWS\SYSTEM32\dimsntfy.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\\NavLogon.dll
O20 - Winlogon Notify: winzdn32 - C:\WINDOWS\SYSTEM32\winzdn32.dll
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SAV\DefWatch.exe
O23 - Service: Intel Alert Handler - Intel? Corporation - C:\WINDOWS\system32\ams_ii\hndlrsvc.exe
O23 - Service: Intel Alert Originator - Intel? Corporation - C:\WINDOWS\system32\ams_ii\iao.exe
O23 - Service: Intel File Transfer - Intel? Corporation - C:\WINDOWS\system32\cba\xfr.exe
O23 - Service: Intel PDS - Intel? Corporation - C:\WINDOWS\system32\cba\pds.exe
O23 - Service: Symantec AntiVirus Server (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SAV\Rtvscan.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
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#4
jettybest
Posted 23 February 2006 - 01:52 AM

jettybest

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Anyone could give me a hand???

Edited by jettybest, 23 February 2006 - 05:05 AM.

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#5
Buckeye_Sam
Posted 23 February 2006 - 08:38 AM

Buckeye_Sam

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Duplicate post - Please read the rules.
http://www.geekstogo...=0
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